Questionnaire - Danubius Hotels Group

Questionnaire

Dear Guest,

your opinion on our services is of utmost importance to us, therefore we kindly ask you to take a few moments and fill in our questionnaire. Your feedback will help us improve our services and adapt them according to your suggestions and wishes. Thank you very much for your help.

Information about your stay

Hotel *
Your Name
Check In
Length of stay	night(s)
Room number

Questions

How did you get to know about our hotel?

from an acquaintance
from advertising
from a travel agency or catalogue
from the Internet
other

Any remarks

Purpose of your visit

business
conference
sightseeing
relaxation/wellness
health
other

Any remarks

Arrival & welcome at the hotel

Any remarks

Check in procedure

Any remarks

Friendliness of reception/concierge staff

Any remarks

Atmosphere and peace and quiet of your room

Any remarks

Cleanliness of the room and bathroom

Any remarks

Technical conditions/thermostat control of the room

Any remarks

Room service and minibar content

Any remarks

Atmosphere/cleanliness of public areas

Any remarks

Standard of restaurant services

Any remarks

Quality of food & beverages served

Any remarks

Choice and quality of breakfast

Any remarks

Services of the coffee shop and the bar

Any remarks

Banqueting services and function rooms

Any remarks

Service, quality and cleanliness of the Spa, Fitness and Wellness centre

Any remarks

Check-out procedure

Any remarks

Would you recommend our hotel to friends/family?

Yes
No

Any remarks

Do you have any other comments, which may help us improve our service, the product we offer or our marketing efforts?

Type the code shown in the graphic below into the text box. This helps prevent automated inserts (SPAM) into our guestbook.

Security Code read from picture