New Health Spa Questionnaire
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New Health Spa Questionnaire

Dear Guest,

your opinion on our services is of utmost importance to us, therefore we kindly ask you to take a few moments and fill in our questionnaire. Your feedback will help us improve our services and adapt them according to your suggestions and wishes. Thank you very much for your help.

Information about your stay

Hotel*
Your Name:
Check In:
Length of stay: night(s)
Room number:
 
If you would like to receive an answer to your comments, please give us your e-mail address or any other contact details.
My contact:

Questions

How did you hear about our hotel?
               
Any remarks
Purpose of your visit:
           
Any remarks
Reservation process
Any remarks
Arrival,welcome and check in to the hotel
Any remarks
Friendliness of reception/concierge staff
Any remarks
Atmosphere and peace and quiet of your room
Any remarks
Cleanliness of the room and bathroom
Any remarks
Friendliness of chambermaids and housekeeping staff
Any remarks
Temperature, ventilation and technical conditions (i.e. thermostat control of room)
Any remarks
Room service and minibar content
Any remarks
Atmosphere and cleanliness of public areas
Any remarks
Check out and departure from the hotel
Any remarks
Reservation (if applicable)
Any remarks
Welcome
Any remarks
Atmosphere
Any remarks
Cleanliness
Any remarks
Temperature and Ventilation
Any remarks
Attentiveness and competence of staff
Any remarks
Friendliness of staff
Any remarks
Quality of food and drinks
Any remarks
Presentation and service of food and drinks
Any remarks
Choice and quality of breakfast
Any remarks
Choice and quality of lunch
Any remarks
Choice and quality of dinner
Any remarks
Services of coffee shop and bar
Any remarks
Banqueting services and function rooms (if applicable)
Any remarks
Healthy Choice Menu
Any remarks
Correct invoice received in good time
Any remarks
Doctor’s consultation
Any remarks
Proficiency and helpfulness of themedical department staff (nurses, medical desk)
Any remarks
Timing of treatment plan
Any remarks
Spa reception
Any remarks
Massage
Any remarks
Mud / peat packs
Any remarks
Individualmineral baths
Any remarks
Dry carbon gas baths and applications
Any remarks
Hydrotherapy
Any remarks
Therapeutic gymnastics / physiotherapy
Any remarks
Electrotherapy
Any remarks
Inhalation
Any remarks
Parafango / other packs
Any remarks
Pools, sauna, steam
Any remarks
Fitness room
Any remarks
Beauty
Any remarks
Atmosphere and cleanliness of spa
Any remarks
Overall friendliness of the staff
Any remarks
Opening hours
Any remarks
Welcome cocktail and informationmeeting
Any remarks
Leisure time programs
Any remarks
Cultural programs
Any remarks
Morning news
Any remarks
Advertising and informational materials
Any remarks
Do you intend to visit us again?
   
Any remarks
Would you recommend us to friends and family?
   
Any remarks
Do you have any other comments which may help us to improve our service, our product or marketing efforts?
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Danubius Hotels Group
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