toggle menu
Claim form

Claim form

When you book directly with Danubius Hotels Group, you can be sure that you are getting the best publicly available hotel room rates. If you find a lower public rate anywhere else within 24 hours of your booking time, we will match the rate plus give you a EUR 30 Discount which can be used for Food & Beverage and other extra services of the hotel during your stay, subject to our Terms & Conditions.

You can submit your claim by filling out the below online form. Claims must be submitted at least 48 hours before the standard check-in time at the applicable hotel.

GUEST INFORMATION
Title
First name
Last name
Email address
Verify email address
Phone number
Danubius Euro Points number
RESERVATION INFORMATION
Confirmation number
Hotel name
Booking name on the reservation
Arrival - Departure date
Number of adults
Number of children
Age of children
In case of two or more children use comma to separate their ages
Number of rooms
Room type
Currency
Total price of the stay on Danubius website
Total price of the stay on 3rd party website
Comparison website
Please write in or copy here the web address where you found the lower price (for example: http://www.danubiushotels.com)
Screenshot
If you can send us a screenshot it might ease and accelerate the review process
Comments
* mandatory fields
I have read and accept the Terms & Conditions

One hotel selected! You can select up to 3 hotels for comparison

Two hotels selected! You can select up to 3 hotels for comparison

One hotel selected! One hotel seleted (3/1)

X