Spa Piešťany confirmed the high quality of its services
The European Spas Association (ESPA) represents interests of over 1200 spa cities in Europe. The European mark of quality in spa industry is particularly important for better orientation of foreign clients because in each country exist different requirements on hygiene, safety and infrastructure. Since 2006, common evaluation criteria for obtaining of the EuropeSpa Med certificate are applied on the whole European continent.
Spa Piešťany belong among the biggest providers of spa services in Europe and in 2011 they decided to undergo this extensive inspection. Experts from ESPA examined more than 1000 points in catering, accommodation, spa treatments, swimming pools, human resources and management. It turned out that the Hotel Thermia Palace is one of the best European spa service providers.
On 7th February 2013, Spa Piešťany passed inspection audit during which the ESPA auditors again recorded improvement in quality of provided services. Spa Piešťany again confirmed their traditionally high level of quality and good motivation of employees. „If this goes on, Spa Piešťany are on the best way to become leaders in the quality in Europe”, stated Dr. Kurt von Storch, EuropeSpa chief auditor.
Mrs. Urbanková, Quality Manager of the Spa Piešťany: „Audit of EuropeSpa is one of the most detailed tests of quality in which I participated so far. It moved us closer to our objective to become the leader in the international market.“
Health Spa Piešťany holds a European certificate
Health Spa Piešťany has successfully passed the certification process of the European Spa Association (ESPA) and has been awarded EUROPESPA-med Quality Certificate. During their evaluation in June this year, the ESPA experts focused on the quality of delivered services.
They assessed all balneo centres of the Spa – Irma, Pro Patria, Napoleon’s Spa and Balnea Health Spa. They looked closely at treatments – their provision and scheduling, diagnosis, qualification and education of the doctors and other healthcare personnel, equipment and standards of healthcare facilities, safety, hygiene and risk management. Besides, they also evaluated all spa hotels as well as satisfaction of the guests and staff.
During the certification audit ESPA poses several hundred questions and tries to find answers to them.
The certificate is awarded only to the facility which meets at least 80 percent of the requirements. EUROPESPA-med Certificate has validity up to 2014.
“We are very happy to be awarded a quality certificate by the European Spa Association. It will help maintain the quality of delivered services at professional level and, at the same time, will enable us to join the internationally acclaimed European spas,” Klaus Pilz, Director General of Spa Piešťany, said at the occasion of being awarded the certificate.
Health Spa Piešťany sees the certification as achievement of the highest European standards, as well as another step towards successful negotiations with healthcare insurance companies abroad.
First and foremost, we would like to express our gratitude to VÚB Banka for their great idea and for the opportunity to participate in such a competition. At the same time we would like to thank all voters – our partners, travel agencies, suppliers, employees, clients, journalists, commercial chambers, Paralympics sportsmen, Veteran Car Club, Museum of Piešťany, the members of Rotary Club and all people we addressed or who were interested in the project via social networks or the media. We are honoured and proud that the amount of EUR 50,000 will be used to reconstruct the Antiquity statues, and thus make the Spa Island even more beautiful.
The spa gets ready for the World Arthritis Day
The World Arthritis Day to be commemorated on 12th October is dedicated to people with disorders of the locomotive system. Its aim is to draw attention to these diseases and to the situation of people suffering from rheumatism within the society. And let’s be honest, who has no problems with joints or spine nowadays?
Spa Piešťany have prepared a rich programme for broad public for the day. You will learn more about rheumatic diseases and their treatment in Spa Piešťany. You can get valuable information at medical lectures by spa doctors that will start at 1 p.m. in the café of Balnea Esplanade Palace Hotel on the Spa Island. They will talk about rheumatic disease in children, osteoarthritis and possibilities of a spa treatment for rheumatic diagnoses. The lectures will be given by the spa doctors MUDr. Oľga Boldišová, MUDr. Pavel Makovník and MUDr. Daniela Richvalská who will be ready to answer all your questions. You will learn a lot of tips and recommendations for how to fight against rheumatism.
Besides, you will have a chance to try the unique spa treatments such as mud pack, mirror pool or some of the massages with a 50% discount, and stays with a 20% discount will be on sale only on this particular day. In case you will not feel like bathing in the thermal water or lie down in the healing mud, you can go for a tour of the Balneo Centre at 3 p.m.
During your visit you will get a free entry to the Balneology Museum in Piešťany with interesting expositions, picturing the life in the spa and the town in the past centuries, displaying a mammoth’s tusk or the statue of the Moravian Venus which is more than 22 thousand years old.
More medical and presentation stands of Spa Piešťany will be available to everybody who is interested on 12th October in Aupark in Bratislava and Žilina.
• Spa Piešťany has prepared a special offer valid in October and November for the “B class” clients of Slovak health insurance companies who are interested in spa treatments with contributions.
More info at telephone number 033 775 2533.
Spa Piešťany opened a helicopter airfield
Spa Piešťany has become one of the places where helicopters can land. “We will allow landing to emergency services as well as landing for private purposes,” the Head of Crises Management and Protection Centre of SLKP, Dušan Bugan, explains. “It will make rescuing operations easier, for instance, if someone is drowning in the Váh River or injured near the island, it will allow for transport of clients who are in life danger, landing of VIP clients, observatory flights for our clients and there are other possibilities for use of helicopters,” Bugan adds.
The place marked now as the airfield is part of driving range of the golf course at the end of Spa Island. Before the space was approved for helicopter landing, the Spa consulted with the Civil Aviation Authority of the Slovak Republic, which had to assess and approve of the chosen spot.
The spa installed a wind indicator near the airfield and it was marked to comply with the legislation governing such landing places.
New Financial Director of Spa Piešťany
After 38 years as Financial Director of the Health Spa Piešťany, Ing. Emanuel Paulech will pass his office to his current deputy, Ing. Viliam Mikuláš who will start his new office from 1st October 2011, pursuant to the decision of SLKP Board of Directors adopted during its regular meeting on 23rd June.
Mr. Viliam Mikuláš is 33 years old and comes from Žilina. He studied at Faculty of Business Management of the University of Economics in Bratislava. In the past he worked as an auditor for a renowned auditing company KPMG not only in Slovakia but also in Ireland. He gained his last experiences as Financial Manager of Arnet Technologies Solutions in Bratislava.
He sees his new office of Financial Director as a professional challenge, a possibility to apply his abilities into practice, and he will also enjoy working for an internationally distinguished and varied company such as SLKP no doubt represents on the market. He would like to contribute to balanced financial management of the Spa and continue the well-established processes of legal audit, taxes and other tasks and activities of the Financial Department.
In his free time he likes to go hiking and playing squash and tennis.
A very successful ISO recertifying audit of the Spa
Between 15th and 16th June, the Health Spa Piešťany underwent a recertifying audit which assessed the Spa pursuant to the requirements of ISO 9001:2008 standard. The audit was carried out by SGS Slovakia. It focused on assessment of all processes within the quality management system such as: corporate strategy and management; business, operational, treatment and spa activities; technical services; information technologies; human resources; spa security and legal services as well as risk management. The Spa Piešťany fulfilled all requirements of the standard in full degree. Auditors concluded that the quality management system is well established in the Spa and results in constant enhancement of the delivered services. The certificate awarded to the Spa by SGS Slovakia is valid for the period of the next three years.
During the audit the Quality and ISO Department worked as a contact point, responsible, besides other, for managing all activities related to creation, implementation and improvement of the quality management system of the Health Spa Piešťany.
Opening of the summer spa season 2011 full of sun and oldtimers
During the weekend, the 20th year of the opening ceremony of the summer spa season was celebrated by Spa Piešťany. The opening ceremony is usually organised every year at the beginning of June. The main cultural programme was launched on Saturday, 4 June on the Spa Island by blessing the healing thermal water springs by a Catholic as well as an Evangelic parish priests. The annual ritual of blessing was held in the presence of Klaus Pilz, the Director General of the Slovak Health Spa Piešťany, Remo Cicutto, the Mayor of Piešťany, Ivan Gašparovič, the President of the Slovak Republic, ambassadors, partners and invited guests of the Spa in the Pavilion Harmony. The opening ceremony was followed by a parade, which set out at half past ten from the Social centre in the direction of the Spa House Irma, across the Glass Bridge to the House of Arts, where during the ceremony the spa season was officially opened by the Slovak president Ivan Gašparovič. After the opening, almost 200 VIP guests attended the splendid banquet, which the Spa prepared for the invited guests in the hotel Balnea Palace.
The opening of the summer spa season at the first weekend of June also included the spectacular event of Golden Ribbons of Piešťany – Concours d´Élégance organized by Spa Piešťany together with Ján Horňák, the owner of the museum of oldtimers. Lovers of oldtimers presented themselves first on a promotion tour through the Spa Island on Thursday, 3 June. On Friday, the oldtimers started the race on the route Piešťany – Vrbové - Senica – Spa Smrdáky and back. The event culminated on Saturday evening in front of the 99-year-old Art Nouveau hotel Thermia Palace by a presentation of the most beautiful oldtimers, with more than 50 crews from Slovakia, Czech Republic, Germany, Austria and far country of Canada. During the presentation the guests had a chance to see a Rolls Royce, a racing MG or a rarity – the car Holley constructed in 1896. The programme was livened up by performance of the violin trio G-Strinx and magnificent fireworks at the end.
The 95th Anniversary Celebration of the Hotel Pro Patria
95 years ago, on 30 May 1916, one of the oldest buildings in Piestany – Hotel Pro Patria – was opened in the presence of the archduke Franz Salvator von Habsburg and Louis Winter – the founder of the Spa Piestany. On 27 May, Spa Piestany commemorated this event by organising a spectacular celebration with the presence of Austrian, Finnish, Serbian, Indonesian, Iraqi, Bulgarian and Egyptian ambassadors, partner travel agencies from Slovakia, Poland and Germany, the President of the Red Cross and employees who were working in Pro Patria for more than 40 years.
The director of the Hotel Pro Patria, Mrs. Alexandra Lisá, who has been managing the hotel for 7 years already, together with her employees, prepared for the guests an unforgettable experience. Besides the speech of the Director General of Spa Piestany Mr. Klaus Pilz and a concert of the chamber wind orchestra playing Viennese waltz, also tasting of an anniversary cake specially baked for this occasion was organised.
The atmosphere was completed by an exposition of photographs from the time of the hotel opening, prepared by the Balneological Museum, as well as by an infantry trolley used almost one hundred years ago for the transportation of patients, or the hotel bellboy dressed in the uniform from 1920s.
During the celebration, also screening of unique historical images from the opening of the hotel in 1916 in the café Franz Jozef was performed and a formal reception for invited guests in the hotel restaurant Sissi was organised.
An attraction for the visitors of the spa hotels, as well as for the city residents, was prepared in the Kantína, where they had a chance to taste the original draught yeasty beer for 95 cents only and a home baked pretzel. Besides the hotel guests, also more than hundred people did not miss the opportunity to take part in this event.
You can watch the film form 1916 right HERE
TTG Brochure - Paradise for Body and Soul
Russian ice hockey stars in healing mud
Following the visits of the Slovak national football team members, a gold medal-winning biathlete Anastasiya Kuzmina, a world champion in windsurfing Patrik Pollák, and the winners of the Paralympics, also the Russian ice hockey “Dream Team” visited the Spa Piešťany. The Russian players decided to spend their day off during the IIHF World Championship relaxing in the largest Slovak spa. They experienced the healing power of sulphur mud and thermal mineral water which refreshed both their bodies and souls. Besides the spa procedures the biggest stars from the NHL and the KHL such as Ilya Kovalchuk, Maxim Afinogenov, and the coach Vyacheslav Bykov as well as the whole team also had a chance to play baseball and to practise their golf swings at the driving range on the Spa Island. At the end of a relaxing day they were given a barbecue on a terrace of the Thermia Palace Hotel built in Art Nouveau style. We believe they left the spa rested and refreshed for the next match and they will come back again in the future.
News on treatment of rheumatic disorder
In April Health Spa Piešťany and the Slovak Medical and Rheumatology Association organised the 7th Spring Congress with the main topic of biological therapy of inflammatory rheumatic diseases and ochronosis – a pathological discoloration of the tissue affecting mostly bones. The topics, which simply belong to Spa Piešťany as patients with locomotive disorders are treated there, were discussed by more than two hundred doctors from Slovakia and the Czech Republic.
The speakers lecturing about problems related to moving capacity, pain, vaccination or side effects of treatments included Prof. Nick Sireau from Cambridge, the Chairman of a society dealing with ochronosis research as well as Prof. Bjon Pilström, an immunologist from Stockholm, Sweden.
Every year, Prof. Jozef Rovenský from the National Research Institute of Rheumatology Disorders, a close co-operator of Spa Piešťany in treatment and research, is the chief mentor of such rheumatology congresses.
Lectures were attended also by the spa physicians, whose specialisation in rheumatology, balneology, physiatry and rehabilitation, and whose work with clients suffering from locomotive disorders challenges them to constant studying.
“We attend the seminars in compliance with the Act on post-graduation education of doctors. Participation, however, is necessary also from professional point of view because the seminar presents new treatments of rheumatic disorders,” Pavel Makovník, Chief Physician of Health Spa Piešťany, commented.
This year, a two-day seminar was dedicated to Štefan Siťaj at the occasion of the hundredth anniversary of his birth. Professor Štefan Siťaj was an internationally acknowledged rheumatologist who, besides numerous scientific publications, contributed to establishment of the Research Institute of Rheumatic Disorders in Piešťany. He was the father of Doctor Oľga Boldišová who has been working in Health Spa Piešťany already since 1996.
Our hearts beat for children
Children - one of the target groups in Health Spa Piešťany
Everyone has known spine or joint problems. It is nothing pleasant. Your body hurts in various places and nothing will make it stop. But only a few would think that these difficulties can also affect small children – and even quite often!
Spa Piešťany, specialising in treatment of locomotive system disorders and rheumatism treatments, has started to deal with the problem. Besides comprehensive treatments for adults, we now offer an outpatient form of a spa stay not only for teenagers, but also for smaller children.
The idea to continue the tradition of children treatments was initiated by the Spa Piešťany Director, Klaus Pilz, together with the Head Doctor, MUDr. Oľga Boldišová and Soňa Zábranská, Head of the Spa Treatment Department. Doctor Boldišová literally put her heart in the project as paediatric patients have been the focus of her 25-year-long practice.
Rehabilitation of children is significantly different from the adult one. A child’s organism is still developing and it needs to memorise the moving stereotypes correctly. Special rehabilitation methods can re-teach wrong stereotypes caused by a disease or a development disorder. Outpatient treatments are dedicated to children with juvenile idiopathic arthritis, innate orthopaedic disorders, scoliosis, osteochondrosis, Scheuermann´s disease and neurological disorders. They should help the overall improvement of a child’s health as well as his or her moving abilities after surgeries. At the same time, outpatient treatments may serve as a prevention in order to improve body posture, prevent consequent spine disorders and locomotive disorders of children. Preventive rehabilitation and a correct movement therapy for a children is known to reduce or prevent occurrence of all these unpleasant diseases.
“Children require a special attention. Therefore, it was necessary to harmonise the capacities of individual treatments and procedures so as not to collide with adult therapies,” Soňa Zábranská, Head of the Spa Treatment Department, says. The most important thing was to choose the therapists who have a high qualification and ability to work with children and their parents. A spa stay with an individually prepared treatment programme making use of thermal water, medical examinations and special rehabilitations has been offered since last summer. Children from 3 to 15 years of age have to be accompanied by an adult during the spa stay.
More information: +421 - 033 - 775 7110, firstname.lastname@example.org.
The world-famous Alexandrov Ensemble performed on the Spa Island
Last week of October, the Cultural Centre hosted almost one hundred members of the popular song and dance ensemble from Russia – the Alexandrov Ensemble who were invited to perform in Piešťany by the Director General of SLKP, Klaus Pilz. As soon as the concert was made public, the tickets to this special event were immediately sold out. More than four hundred guests came to see the excellent singers and dancers and they definitely had nothing to regret. Besides the majestic choir who sang Russian folk songs as well as a few well-known Slovak ones such as “Macejko” and “Na Kráľovej Holi”, the great atmosphere was created also by male and female dancers. Guests were leaving the Cultural Centre after the concert with tears in their eyes and could talk about nothing else but the Alexandrov Ensemble. After their admirable performance, dancers and singers relaxed in the Balnea Grand Splendid Hotel where, despite their short stay, they enjoyed treatments and calming ambient of the Spa Island.
Also the olympic champion Nasťa Kuzminová in Spa Piešťany for regeneration
The olympic champion Anastasiya Kuzminová came after a demanding season to relax in the Hotel Thermia Palace. The stay was donated to Nasťa, as she is familiarly called, by the Spa Piešťany. The idea to donate regeneration in spa to the olympic champions came from the Sales and Marketing Director Mr. Hans Dieter Bergmann. The one week stay in the first Slovak five star hotel spent our most successful biathlete togerther with her husband Daniel, three years old son Jelisej and parents, who, according to her, are the biggest support in her life. During her stay in the Hotel Thermia Palace, the staff led by the manager Josef Provázka took care of her and her family. Nasťa most enjoyed peace and procedures - healing sulphurous mud and underwater massage. She also loved to be at the spa island were she had everything at hand.
Soon after returning from the spa, Nasťa will start to prepare herself for the next season in Dachstein. „My goal is to win the World Cup. This year it will be held in Russia, therefore it is even a bigger challenge for me“, she said. According to her the most difficult track is in Finland, where she trains every year for a short time to be in better conditions. She always travels for the race together with her husband while her parents take care of her small son. Besides cross-country skiing she likes volleyball and alpine skiing. And how she motivates herself? „I do have it in my blood“, adds our most successful olympic champion.
Famous Slovak actresses enjoyed the healing power of the water and mud in Piešťany
Everybody knows the actress constantly sparkling with optimism and always in a good mood – the excellently looking lady – Marína Kraľovičová, who has been praising and lauding the Spa Piešťany for years. The beautiful doctor from the TV series Doctor’s Office in the Rose Garden (Ordinácia v Ružovej záhrade) – Zdenka Studenková is just as famous. Both these Slovak celebrities visit the Health Spa Piešťany as frequently as one would go to piano lessons, even several times a year. This year, they have both even chosen the same dates.
Both actresses say the Spa help them keep themselves in good shape and form necessary for their demanding jobs. “I would otherwise already lie in my coffin,” Marína jokes about her reasons for returning to Piešťany.
Besides treatments, Marína enjoys also swimming in the thermal swimming pool. On the other hand, Zdenka would not hear a word against Pilates exercises and bodybuilding gym. “This year you have indeed made me very happy with the new muscle building machines and a running belt,” Zdenka adds with joy evident in her voice.
Members of the band Status Quo also drew energy at the Hotel Thermia
At the beginning of July, the director Josef Provázek welcomed in his hotel the well known band Status Quo. The British formation is one of the best ever operating world rock bands and is proud for issuing over twenty albums.
The band members Richard Parfitt, Francis Rossi, Matthew Letley, Andrew Bown and John Edwards enjoyed relax in the five star hotel before and after a hard rock concert at the music festival in the town Nove Mesto. „The two-day stay was an excellent opportunity to move nearer to the world stars and at least somewhat know who and how they are“, said the Director of the Hotel, Mr. Josef Provázek. „ We were impressed how much they talked with us and brough rock mood to us“, added the Director.
Before the World Championship the football players “enjoyed the mud” in Spa Piešťany.
At the end of May, the Hotel Thermia hosted the Slovak football team. The team choose for their regeneration before the World Championship the best known spa in Slovakia. The representatives lead by the coach Vladimir Weiss came to the Spa Island in order to use the healing sulphurous mud and thermal water. During the four-day stay the team of 80 people of the director Jozef Provázka took care of the football team. When preparing food, the cuisine was based upon selected meals that contain large amounts of vegetables and fruit. Beside the coach Vladimir Weiss, the comfort and services of the first 5-star hotel in Slovakia enjoyed also Vladimir Weiss junior, Martin Škrtel, Marek Hamšík, or the Piešťany native Filip Hološko.
The Slovak Spa Piešťany wish the Slovak football team a lot of luck and success – we will keep our fingers crossed!
Spa Piešťany have a swimmer at World Championship in Sweden.
Spa Piešťany are worldwide known as an oasis of health. For centuries, people have found here in the healing thermal water rest and regeneration.
Today, we would like to introduce you our colleague whose healthy lifestyle and love of sports should be an example to our guests. Peter Pontes, who is known to many of our guests as an attentive and friendly waiter at the Hotel Thermia Palace, is a athlete and a warrior soul and body. His greatest passion is in fact swimming.
He started to do this sport when he was ten in a so called „experimental swimming class“. „Simply, there was a tradition in Piesšťany and it grabbed me“, said the jolly fifty years old man.When he was young, he usually reached around the 15th place in the Republic. Besides swimming he also plaid waterpolo. For 10 years, he represented as an individual also the Czechoslovak Republic, and he plaid for the well known clubs of Piešťany and Topoľčany in the first waterpolo league. He reached excellent results in the modern triathlon where he was the first at the Slovak Championship. Later, he devoted his energy also to pentathlon. He married, he has got two children who, according to his words, are doing sport only recreationally. But he continued with swimming and his passion brought him to the World Championship of veterans. His strong disciplines are 50 m and 100 m free style. When he has free time he usually swims for an hour and half an hour he spends in the fitness with barbell and jumping rope. „Beside good condition strengthening of hands is very important for swimming of a „freestyler“, adds the jolly athlete. For all his success speaks the following – he was 15 times champion of Slovakia, 6 times champion of the Czech Republic, 4 times vice-champion of Austria, of course in the category of veterans. At the World Championship he finished in boths categories of 50m and 100 m free style on the 23rd place and at the European Championship he was even the 6th and 11th. At present, Peter Pontes belongs to the category of 55 to 59 years and he is able to swim 100 m for 1:03,52, and he holds the Slovak record also in 50m free style for 28,56 seconds.Thanks to his success he got for the second time to the World Championship which will be held in the Swedish Goteborg at the end of July.
According to the words of Mr. Pontes, the World Championship is an event which cannot be compared to other events; amazing atmosphere, tension and also meeting other passionate athletes make this event unique. The oldest man he met at the championshops was a 94-year old man. „Despite age the athletes have different concerns than other pensioners. They talk about things like how they should have stretched out their hand for better turning or how badly they have accellerated“. „Marvellous!“, he added.
Family supports him in all areas and this time also the Spa Piešťany joined. „We are pleased that we have in our ranks such an exceptional athlete. We are happy to help him with preparation, organisation and of course with financial matters in order to successfully fight at the World Championship. All of us will cross fingers for him“, added the SLK Director General, Klaus Pilz.