Danubius Hotel Regents Park ****
Hotel v blízkosti Lord's Cricket Ground a St John's Wood, Londýn
od 15:00 hodiny
do 12:00 hodiny
Hodnocení hotelu
Danubius Hotel Regents Park
Dear Ian, Thank you very much for taking the time to share your feedback following your stay with us. We are sorry to hear that some aspects of the location and surrounding facilities did not fully meet your expectations. We completely understand that every guest has different preferences and travel needs when choosing a hotel. Our hotel is situated in a quieter part of London, which many of our guests appreciate for a more relaxing and peaceful stay, while still benefiting from convenient access to the city centre and major attractions. We understand, however, that guests looking for a busier atmosphere with more shops, pubs, and restaurants nearby may have a different experience. We also appreciate your comments regarding the exterior of the building and the limited food options in the area. Please rest assured that your feedback is important to us and will be shared with the relevant teams as part of our ongoing improvements. In addition, we do have a cosy on-site bar with a nice selection of drinks, which many guests enjoy during their stay. Thank you once again for your valuable feedback and for choosing to stay with us. We truly hope to have the opportunity to welcome you again in the future and provide you with an even better experience. Kind regards, Susan Duty Manger
Danubius Hotel Regents Park
Dear Geraldine, Thank you very much for your kind feedback. We are delighted to hear that you and your family had a lovely stay with us and that you enjoyed the delicious food. It is also wonderful to know that our staff made a positive impression with their helpful and polite service. Your kind words truly mean a lot to the team. We are very pleased that you enjoyed your stay and look forward to welcoming you back again in the future. Best Regards, Susan
Danubius Hotel Regents Park
Dear Abdullah, Thank you very much for your kind review and for choosing to stay with us. We are delighted to hear that you found our staff welcoming, the room clean and spacious, and that you enjoyed the location. We are also sorry to hear about the issue with the sink. Please be assured that we will pass this on to our maintenance team to investigate and resolve. For any future concerns during your stay, we kindly ask that you report them directly to reception straight away. This allows us to send maintenance immediately or offer a room change if needed, to ensure your comfort. We truly appreciate your feedback and hope to welcome you back again soon. Kind regards, Susan
Danubius Hotel Regents Park
Dear Feredric, Thank you very much for your kind feedback and for choosing to stay with us, especially with your dog. We are delighted to hear that the little touches in the room were appreciated by both of you. We are, however, sorry to hear that the welcome at check-in did not fully meet your expectations. Please accept our sincere apologies for this. The colleague who checked you in is a valued member of our team, and we will of course share your feedback with her in a constructive way as part of our ongoing service training. Please rest assured that we truly listen to all guest comments, as they help us improve and maintain the highest standards of hospitality. We hope to have the pleasure of welcoming you and your four-legged companion again in the future for a more seamless experience. Kind regards, Susan Duty Manger
Danubius Hotel Regents Park
Dear Sarmīte, Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to hear that you enjoyed the peaceful atmosphere, spacious and comfortable rooms, as well as our breakfast and the friendliness of our team. It is also wonderful to know that the hotel provided a quiet and relaxing environment away from the typical London pace. At the same time, we are very sorry to learn of your concerns regarding the cleanliness of the carpet and dust in the room. This is certainly not the standard we aim to provide, and your comments have been shared with our housekeeping team for immediate review and follow-up to ensure improvements are made. We truly appreciate your balanced feedback, as it helps us continue to improve our guest experience. We hope to have the opportunity to welcome you back again in the future. Kind regards, Tomi Ogunbodede
Danubius Hotel Regents Park
Dear Nadia, Thank you very much for your kind words and thoughtful feedback. We are truly delighted that you enjoyed your stay with us. Providing a clean, comfortable, and welcoming experience is at the heart of what we do, and it is always rewarding to know this has been reflected during your visit. We are also pleased that our team and services, including luggage storage and breakfast, contributed to making your stay more enjoyable. Please know that looking after our guests is not just part of our service. We sincerely hope to welcome you back again in the future. Kind regards, Susan Front Office Shift Leader
Danubius Hotel Regents Park
Dear Kelly, Thank you for taking the time to share your feedback. We are pleased to hear that you found the hotel beautiful and comfortable. However, we are sorry to learn that the steak at the restaurant did not meet your expectations. Your comments have been shared with our food and beverage team for review and improvement. We truly appreciate your feedback as it helps us enhance our services. Kind regards, Susan
Danubius Hotel Regents Park
Dear Richard, Thank you for your feedback. We are pleased to hear that you found the rooms suitable for families and that they were clean and comfortable. We also appreciate your comments regarding the need for renovation. We are happy to share that a renovation project is currently in progress. Some floors have already been completed, and we will continue with the remaining areas. We hope that on your next visit, you will enjoy an even better experience. We look forward to welcoming you again. Kind regards, Susan Front Office Shift Leader
Danubius Hotel Regents Park
Dear Gerhard, Thank you for your feedback! We’re really pleased to hear that everything met your expectations. We hope to welcome you back again in the future. Best Regards, Susan
Danubius Hotel Regents Park
Dear Phillippe, Thank you for your kind comment. We’re delighted to hear that you appreciated our convenient location near public transport and Regent’s Park. We hope to have the pleasure of welcoming you back again soon. Best Regard, Susan
Danubius Hotel Regents Park
Dear Daan, Thank you very much for your wonderful feedback! We’re delighted to hear that you enjoyed our location and found it convenient for exploring areas like Oxford Street and Regent Street, as well as the easy access to transport links. It’s also great to know that you appreciated the breakfast selection, the cleanliness and spaciousness of the rooms, and most importantly, the friendliness and helpfulness of our team—your kind words will mean a lot to them. We’re especially pleased that your mother felt well supported during her stay. Thank you as well for your comment regarding the shower in the bath—we appreciate the feedback and will certainly take it into consideration. We hope to have the pleasure of welcoming you back again soon! Best regards , Susan
Danubius Hotel Regents Park
Dear Emily, Thank you so much for your kind words! We’re truly delighted to hear that you had a positive experience with our team. Our staff takes great pride in providing warm, attentive service, and it means a lot to know their efforts made a difference during your stay. We hope to have the pleasure of welcoming you back again soon! Kind regards, Front Office Shift Leader
Danubius Hotel Regents Park
dear Gloria, Thank you very much for your detailed feedback. We’re delighted to hear that you found the check-in and check-out process efficient, enjoyed the comfort of your room, and appreciated the breakfast, in-room coffee, and bar food. It’s also great to know that our proximity to St John’s Wood High Street was a plus for you. At the same time, we sincerely apologize for the inconvenience caused by the lighting issues in your room and the external steps. This is certainly not the experience we aim to provide. I wish you had reported this to our team during your stay so we could have acted immediately and resolved the issue for you. Please rest assured that your comments have now been shared with our maintenance team to ensure this is addressed, as guest safety and comfort are our top priorities. Thank you again for your valuable feedback, and we hope to have the pleasure of welcoming you back in the future. Kind regards, Susan Reception Shift Leader
Máte dotaz? Neváhejte nás kontaktovat:
- Individuální rezervace (až 9 pokojů nebo 14 osob)
- +44 20 77 22 77 22
- reservation@danubiuslondon.co.uk
- Skupinové rezervace (od 10 pokojů nebo od 15 osob)
- group.reservations@danubiuslondon.co.uk
- Konference
- conference@danubiuslondon.co.uk
Obecný kontakt / Recepce
- +44 20 772 27 722
- 18 Lodge Road St. John’s Wood , NW8 7JT Londýn, Anglie