Danubius Hotel Regents Park ****
reviews
from 15:00
until 12:00
Hotel rating
Danubius Hotel Regents Park
Dear Karen, Thank you very much for your wonderful feedback. We’re delighted to hear that you enjoyed our convenient location near Regent’s Park and within walking distance of Baker Street Station. It’s especially pleasing to know that our team made a positive impression with their polite and helpful service. We’re also glad you enjoyed the comfort and amenities in your deluxe king room, as well as the complimentary refreshments provided. Thank you as well for your kind comments about our buffet breakfast. We always strive to offer a wide variety of fresh options and ensure everything is well stocked, even during busy periods. We truly appreciate your recommendation and look forward to welcoming you back again soon. Best regards Susan Duty Manger
Danubius Hotel Regents Park
Dear Mark, Thank you for your lovely feedback. We’re delighted to hear that you had a very comfortable stay and enjoyed our breakfast. Your kind comments are truly appreciated, and we look forward to welcoming you back again soon. Best regards Susan Duty Manger
Danubius Hotel Regents Park
Dear Adrian, Thank you for sharing your feedback. We’re pleased to hear you found the hotel to be good value and that you had a fine stay with us. We also appreciate your comments regarding the property being a bit dated, We would also like to let you know that our hotel is currently undergoing renovation. Most of our rooms have already been renovated, and the remaining work will be completed soon.as guest feedback helps us continue improving our facilities and services. We hope to welcome you back again in the future. Best regards Susan Duty Manager
Danubius Hotel Regents Park
Dear Mario, Thank you for your feedback. We’re glad to hear you found the accommodation comfortable. We’re sorry to hear you were not happy with the staff experience. We would really appreciate it if you could let us know a bit more about what aspect of the staff service you were unhappy with and which department so we can look into it and improve. Your feedback is very important to us. Best regards, Susan
Danubius Hotel Regents Park
Dear Annette, Thank you for taking the time to share your feedback with us. We are very pleased to hear that you enjoyed the location and that you were satisfied with the breakfast and dinner during your stay. However, I am very sorry to hear about your experience regarding assistance with transportation. This is certainly not the level of service we aim to provide, and I completely understand your disappointment. Your comments have been shared with the relevant team to be reviewed and addressed. Please also kindly note that we do not provide a complimentary shuttle service. We can of course arrange a taxi on your behalf; however, as we use private taxi companies, the cost may sometimes be higher. For this reason, we usually advise guests that using services such as Uber or other online taxi options can be more convenient and often more cost-effective. We are very sorry again for the inconvenience caused and appreciate your understanding. We hope to have the opportunity to welcome you back in the future for a better experience. Kind regards, Susan
Danubius Hotel Regents Park
Dear Geeta, Thank you very much for taking the time to share your detailed feedback with us. We are delighted to hear that you enjoyed our convenient location, the surrounding area, and found your room and bathroom clean and comfortable. We truly appreciate your comments regarding the , and breakfast items. Please accept our apologies for the inconvenience caused. Your observations have been shared with the relevant departments so we can improve our guests’ experience. We are very pleased to know that you enjoyed the breakfast selection overall and that you would recommend our hotel. We look forward to welcoming you back again soon. Best Regards, Susan Duty Manager
Danubius Hotel Regents Park
Dear Ivor, Thank you very much for your kind feedback. We are delighted to hear that you had a good stay with us and that you found the room clean and comfortable. We are also pleased that you enjoyed our location for exploring the area. We truly appreciate your comments and look forward to welcoming you back to Danubius Hotel again in the future. Best Regards, Susan Duty Mnager
Danubius Hotel Regents Park
Dear Lynette, Thank you for your feedback. We are pleased to hear that you appreciated our location and the cleanliness of the hotel. However, we are very sorry to learn about the disturbance caused by the heating noise during the night and for the inconvenience of having to contact our staff. Please accept our sincere apologies for this experience. Your comments have been shared with our maintenance team to ensure this issue is properly checked and addressed. We truly appreciate you bringing this to our attention and hope to have the opportunity to provide you with a more comfortable stay in the future. Best Regards, Susan
Danubius Hotel Regents Park
Dear Griffiths, Thank you very much for your fantastic feedback. We are delighted to hear that you found the hotel clean, comfortable, and friendly, and that you enjoyed our great location. It is wonderful to know that you were pleased with the rooms, breakfast, and the variety and quality offered in our restaurant and bar. Your kind comments truly mean a lot to our team. We are especially happy to hear that you would definitely stay with us again, and we look forward to welcoming you back in the future. Best Regards Susan
Danubius Hotel Regents Park
Dear Shirley, Thank you for your feedback. We are pleased to hear that you enjoyed our location and facilities. We are sorry to learn that you experienced difficulty controlling the heating in your room. Your comments are appreciated and next time you can ask us we will send someone to assist you We hope to have the opportunity to welcome you back again in the future. Best Regards, Susan
Danubius Hotel Regents Park
Dear Elizabeth, Thank you very much for sharing your feedback with us. We are delighted to hear that you enjoyed our convenient location and that you found your room quiet and comfortable despite the busy surroundings. It is also wonderful to know that our staff made a positive impression with their pleasant, efficient, and helpful service. We also appreciate your constructive comments regarding the hotel entrance and the coffee served at breakfast. Your observations are valuable to us and will be shared with the relevant teams as we continuously look for ways to improve our guests’ experience. Thank you once again for your feedback, and we hope to welcome you back again in the future. Best Regards, Susan
Danubius Hotel Regents Park
Dear Heba, hank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed our great location and found the rooms clean during your stay. We are sorry to learn that some aspects of your experience did not fully meet your expectations. Your comments regarding the restaurant food and the entrance area are appreciated and will be shared with the relevant teams for review and improvement. Regarding parking, please note that it is operated by a third-party provider and is not managed directly by the hotel. Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back in the future for an even better stay. Best Regards, Susan
Danubius Hotel Regents Park
Dear Ian, Thank you very much for taking the time to share your feedback following your stay with us. We are sorry to hear that some aspects of the location and surrounding facilities did not fully meet your expectations. We completely understand that every guest has different preferences and travel needs when choosing a hotel. Our hotel is situated in a quieter part of London, which many of our guests appreciate for a more relaxing and peaceful stay, while still benefiting from convenient access to the city centre and major attractions. We understand, however, that guests looking for a busier atmosphere with more shops, pubs, and restaurants nearby may have a different experience. We also appreciate your comments regarding the exterior of the building and the limited food options in the area. Please rest assured that your feedback is important to us and will be shared with the relevant teams as part of our ongoing improvements. In addition, we do have a cosy on-site bar with a nice selection of drinks, which many guests enjoy during their stay. Thank you once again for your valuable feedback and for choosing to stay with us. We truly hope to have the opportunity to welcome you again in the future and provide you with an even better experience. Kind regards, Susan Duty Manger
Danubius Hotel Regents Park
Dear Geraldine, Thank you very much for your kind feedback. We are delighted to hear that you and your family had a lovely stay with us and that you enjoyed the delicious food. It is also wonderful to know that our staff made a positive impression with their helpful and polite service. Your kind words truly mean a lot to the team. We are very pleased that you enjoyed your stay and look forward to welcoming you back again in the future. Best Regards, Susan
Danubius Hotel Regents Park
Dear Abdullah, Thank you very much for your kind review and for choosing to stay with us. We are delighted to hear that you found our staff welcoming, the room clean and spacious, and that you enjoyed the location. We are also sorry to hear about the issue with the sink. Please be assured that we will pass this on to our maintenance team to investigate and resolve. For any future concerns during your stay, we kindly ask that you report them directly to reception straight away. This allows us to send maintenance immediately or offer a room change if needed, to ensure your comfort. We truly appreciate your feedback and hope to welcome you back again soon. Kind regards, Susan
Danubius Hotel Regents Park
Dear Kelly, Thank you for taking the time to share your feedback. We are pleased to hear that you found the hotel beautiful and comfortable. However, we are sorry to learn that the steak at the restaurant did not meet your expectations. Your comments have been shared with our food and beverage team for review and improvement. We truly appreciate your feedback as it helps us enhance our services. Kind regards, Susan
Danubius Hotel Regents Park
Dear Emily, Thank you so much for your kind words! We’re truly delighted to hear that you had a positive experience with our team. Our staff takes great pride in providing warm, attentive service, and it means a lot to know their efforts made a difference during your stay. We hope to have the pleasure of welcoming you back again soon! Kind regards, Front Office Shift Leader
Danubius Hotel Regents Park
dear Gloria, Thank you very much for your detailed feedback. We’re delighted to hear that you found the check-in and check-out process efficient, enjoyed the comfort of your room, and appreciated the breakfast, in-room coffee, and bar food. It’s also great to know that our proximity to St John’s Wood High Street was a plus for you. At the same time, we sincerely apologize for the inconvenience caused by the lighting issues in your room and the external steps. This is certainly not the experience we aim to provide. I wish you had reported this to our team during your stay so we could have acted immediately and resolved the issue for you. Please rest assured that your comments have now been shared with our maintenance team to ensure this is addressed, as guest safety and comfort are our top priorities. Thank you again for your valuable feedback, and we hope to have the pleasure of welcoming you back in the future. Kind regards, Susan Reception Shift Leader
Danubius Hotel Regents Park
Dear Poonam, Thank you so much for your kind words! 😊 We’re delighted to hear you found the accommodation clean and comfortable. Our location near Regent’s Park and Lord’s Cricket Ground is something our guests really enjoy, so we’re glad it added to your stay. We hope to welcome you again soon! Best Regards, Susan Duty Manager
Danubius Hotel Regents Park
Dear Louise, Thank you so much for your wonderful review! We’re thrilled to hear that you had a perfect stay and enjoyed our breakfast selection. It means a lot to know that everything from the smoothies to the hot cross buns made your experience special. We look forward to welcoming you back soon! Best Regards, Susan Souroosh Duty Manager
Still have questions? Get in touch:
- Individual Reservations (up to 9 rooms or 14 persons)
- +44 20 77 22 77 22
- reservation@danubiuslondon.co.uk
- Group Reservations (from 10 rooms or from 15 persons)
- group.reservations@danubiuslondon.co.uk
- Meetings & Events
- conference@danubiuslondon.co.uk
General Contact / Reception
- +44 20 772 27 722
- 18 Lodge Road St. John’s Wood, NW8 7JT London, England
