reviews

Good: Friendly staff very helpful housekeeping brilliant beautiful food

Everything clean, staff friendly and good breakfast.

Spotless, spacious, modern room. Lovely bar area.

⭐⭐⭐⭐⭐ חוויה מדהימה במלון Danubius Hotel London! שהינו במלון במהלך החופשה שלנו בלונדון, והחוויה הייתה פשוט מושלמת. כל אנשי הצוות - מהקבלה ועד צוות הניקיון - היו מדהימים. כולם אדיבים, שירותיים, מחייכים ותמיד זמינים לעזור. צוות הקבלה היה יוצא מן הכלל – עזרו לנו להגיע לכל מקום בעיר, הסבירו בסבלנות על אטרקציות ותחבורה, ונתנו תחושה אמיתית של בית. הופתענו לגלות שהם אפילו דאגו לקשט את החדר במיוחד לכבוד האירוסים שלנו – מחווה כל כך מרגשת ואישית שלא נשכח לעולם. האוכל היה מצוין, היו שם אפילו שייקים סחוטים כל בוקר. מכל הלב – אנחנו ממליצים בחום על המלון הזה לכל מי שמחפש חוויה עם יחס אנושי, לב רחב ושירות מושלם.

Good: It was spotlessly clean ,staff so friendly and helpful and what a location! There was a most beautiful waitress,Kelly who went above and beyond with us and every guest she met.She was a treasure. Bad: Nothing

Good: Restaurant and bar was comfy Bad: Having to pay quite as much for early check in. Though that was a bit much considering how much I was spending already. £799 before early check in. And I’d upgraded also. So the extra was a lot.

I did not use the parking area. Very helpful staff

Good: Excellent location Large room Nice breakfast Bad: Could not adjust AC

It is located near Regent's Park and the London Business School. The staff is helpful and welcoming.

Good: The reception staff are friendly and respectful, especially Amir. The hotel is located opposite the park. Bad: Small rooms

Good: Location is amazing close to Baker street, traffic junction, Regents park is of the opposite side of the road Bad: 1-2 members of the staff are not so nice

Danubius Hotel Regents Park
Dear Mark, Thank you for choosing to stay with us again and for sharing your feedback. We're so pleased you enjoyed our convenient location near Baker Street and Regent’s Park. We’re truly sorry to hear that a few of our team members didn’t leave the best impression — this isn’t the level of service we aim to provide, and we’ll be addressing it with our staff. We really appreciate your loyalty and look forward to welcoming you back for an even better stay next time. Kind regards Marsha Cherrington Assistant front Office Manager

Stayed in this hotel twice over a 2 week period with a newborn. It is a wonderful hotel with excellent staff. From the moment we pulled up outside and parked on the ample car park right outside the reception door we were met by John and his fellow concierge who both helped us with all our luggage and baby equipment, called us cabs when needed, helped us into them and generally looked after us really well. The reception team were welcoming and responsive, the bar and restaurant teams lovely and the housekeeping team spectacularly good. Our rooms were lovely, very clean and had all we needed. The general hotel feel is relaxed but with high service standards demonstrated and all times. It made two stays with a tiny baby so much better. What a gem!

Front desk staff were wonderful and able to check us in early due to long flight. All of the staff were incredible.

Good: Location so handy and staff were really helpful and friendly Bad: Breakfast was a bit lukewarm having dined at the earliest time available. Access required a long detour as door buzzer on main street was not working

Danubius Hotel Regents Park
Dear Ian, Thank you for your lovely comments! We're so pleased you enjoyed our convenient location for Lord’s and found our team helpful and friendly. We’re sorry to hear about the issues with breakfast temperature and the door access — we appreciate you bringing these to our attention so we can address them promptly. We hope to welcome you back soon for an even better experience next time. Kind regards Marsha Cherrington Assistant Front Office Manager

Good: Perfect location for Lord’s, helpful concierge staff, comfortable room with a bath Bad: Very expensive for what it was, breakfast ok but nothing special, some in our party had problems with electricity in their rooms. Check in incredibly slow.

Danubius Hotel Regents Park
Dear Holly Thank you for taking the time to share your feedback. We're delighted to hear you enjoyed our convenient location near Lord’s, as well as the comfort of your room and the helpfulness of our concierge team. We’re sorry to learn that parts of your stay didn’t meet expectations, particularly regarding check-in time, pricing, and the issues with electricity. Your comments have been shared with our team to help us improve. We truly appreciate your insights and hope to have the opportunity to welcome you back for a smoother experience next time. Kind regards Marsha Cherrington Assistant Front Office Manager

Good: Staff were accommodating and the room was good.

Danubius Hotel Regents Park
Dear Liam Thank you for your kind feedback! We're delighted to hear you found our staff accommodating and enjoyed your room. We hope to welcome you back again soon! Kind regards Marsha Cherrington Assistant Front Office Manager

We had never stayed at this hotel or area of London before and were interested to try a different location and hotel. We were not disappointed. Booked only 12 hours before arrival for 3 nights stay. Staff were all lovely friendly and extremely courteous. Breakfast was the best we’ve had in any London hotel. Loved the area especially St John’s high st for lovely restaurants, bars and coffee shops plus amazing charity shop finds. We will def stay at the Danibuis again

Comfortable overnight stay

Good: Great location and service. Bad: nothing

Danubius Hotel Regents Park
Dear Emirande, Thank you so much for your kind words! We’re delighted to hear that you always choose to stay with us and that you enjoyed our location and service. It’s always a pleasure to welcome you back — we look forward to seeing you again soon! Kind regards Marsha Cherrington Assistant Front Office Manager

I had a wonderful stay at the Danubius Hotel Regents Park. The location is ideal — just a short walk from Regent’s Park, making it perfect for visitors attending the Frieze Art Fair. The room was comfortable, clean, and quiet, offering a great place to relax after a busy day at the fair. I would like to express my special thanks to the staff member managing the breakfast room, whose outstanding hospitality and proactive attitude made each morning a real pleasure.

Danubius Hotel Regents Park
Dear Mustafa Beker, Thank you for your wonderful review of your stay at Danubius Hotel Regents Park. I am thrilled to read that you found the hotel’s location convenient during your visit and had an amazing impression of cleanliness of the hotel. We really appreciate your feedback. It is great to read that you valued your stay with us so highly. The team was extremely happy with your comments and we all look forward to welcoming you back soon! Kind Regards, Jude Guest Relations.

Good: Breakfast was exceptional +, staff nice and professional, restaurant food first rate, fine location across from Regents Park, easy bus access. Bad: Room a bit smaller than the photos suggested (still very comfortable).

Rooms were very clean and staff were very helpful

Good: Spacious, very clean and good location.

Stayed in a family room, which was quite big considering we were in London, containing bath and shower. Breakfast good - we were in walking distance of St Johns Wood High St. Lords, Regents Park and Baker St. The area around the hotel felt pretty safe - Went to the Volunteer in Baker St for a meal and a drink in the evening. Bar area in the hotel looked spacious and nice although we didn't use it.

Second visit to the property. This time had a deluxe room which was refurbished and looked much better than the standard room I had during my earlier visit. Upon check-in the bathroom had a dirty water glass with the cap on it clearly showing lack of attention by housekeeping. As before, the air conditioning was not good and could not get the room cooler than 22 deg. C. The habit of leaving only a single face cloth in a room occupied by two people was again mind boggling. Had reserved two rooms each with two twin beds but at check-in was given rooms with queen beds instead. It took a long time to sort it out costing us valuable tourist time in London.

Good: Convenience to the Wellington Hospital Bad: Very helpful staff

Danubius Hotel Regents Park
Dear Jill Thank you so much for taking the time to share your feedback. We’re delighted to hear that you had such a positive experience during your stay with us. It’s wonderful to know that our staff, cleanliness, location, facilities, and comfort all met your expectation and that you found our proximity to Wellington Hospital convenient. Your kind words about our helpful staff are truly appreciated, and we’re especially pleased to hear that your stay was better than expected. We value your feedback regarding value for money and will continue working to ensure we provide the best possible experience for all our guests. Kind regards, Tomi Ogunbodede Duty Manager Danubius Hotel Regents Park

very nice hotel, great service and good breakfast

Good: Brilliant location. Duplex room gave us loads of space as a family. Great breakfast and bar staff were so friendly Bad: Fridge in room was loud but only minor issue

Danubius Hotel Regents Park
Dear Barbara, Thank you so much for your wonderful feedback and for choosing to stay with us! We're thrilled to hear that you had such a brilliant stay and that our duplex room provided the space and comfort your family needed. It’s great to know you enjoyed the location, breakfast, and that our bar staff made a positive impression your kind words will certainly be shared with the team. We appreciate your comment about the fridge noise and will have our maintenance team look into it to ensure better comfort for future stays. We hope to welcome you back soon for another relaxing break in London! Kind regards, Tomi Ogunbodede Duty Manager Danubius Hotel Regents Park

Good location, near to London Central Mosque

Good: Everything except the room service and bar food and staff

Danubius Hotel Regents Park
Dear Claire, Thank you for your feedback. We are glad to hear that you were satisfied with many aspects of your stay. However, we are truly sorry to learn that your experience with our room service, bar food, and staff did not meet your expectations. Please accept our sincere apologies. This is certainly not the level of service we aim to provide, and your comments have been shared with the relevant teams for immediate review and improvement. We appreciate you taking the time to let us know, and we hope to have the opportunity to welcome you back and provide a much better experience next time. Warm regards, Mark Mensah Gyimah Duty Manager Danubius Hotel Regents Park

Room was clean and very comfortable for a family of four. I highly recommend the location, as well.

Haus ist etwas in die Jahre gekommen, jedoch alles da, was man braucht. Nette und zuvorkommende Mitarbeiter, sauber und fantastische Lage für unsere Touren

Rooms very clean but tired and could do with a refresh. TV didn't work very well. Good food in the bar

.

Good: good location, easy access to the center Bad: no comments - high standard

Danubius Hotel Regents Park
Hello Piotr, Thank you for your kind recommendation and for taking the time to share your experience. We are so pleased to hear you enjoyed our service, breakfast, and convenient location. Your comment about our high standards means a lot to us, and we are glad we could meet your expectations. We look forward to welcoming you back in the future! Warm regards, Mark Mensah Gyimah Duty Manager Danubius Hotel Regents Park

I stayed here for 2 nights before and after an eye surgery. It was very comfortable, clean and convenient

Quaint neighborhood hotel near St Johns Wood high street, Regents Park and Lord’s Cricket Grounds. Love the location. Lots of restaurants nearby.

Great staff and building! Bathroom was not clean though, trash not emptied from previous guests, hair found in room, etc.

Good: Location, helpful and friendly staff Bad: Air conditioning not effective, thus room too warm

Danubius Hotel Regents Park
Hello John, Thank you for your valuable feedback and for highlighting our good location and the helpfulness of our team — we are glad to know our staff made a positive impression. We sincerely apologize for the inconvenience caused by the air conditioning. Your comfort is very important to us, and we regret that the room temperature did not meet your expectations. Please rest assured that we are looking into this issue to ensure improvements are made. We appreciate your comments and hope to have the opportunity to welcome you back for a more comfortable stay. Warm regards, Mark Mensah Gyimah Duty Manager Danubius Hotel Regent Park

Good: Has a very good view; Good facilities. Bad: I think the air exchange system? can work better because I feel like some fresh air but I can only open the window.

Danubius Hotel Regents Park
Hello Yongyi, Thank you for your thoughtful review and for highlighting so many positive aspects of your stay, including our location, cleanliness, friendly staff, and facilities. We are especially glad to hear you enjoyed the view and found the room comfortable. We also appreciate your feedback regarding the air exchange system. Your comment is valuable, and we will certainly look into how we can improve ventilation to enhance guest comfort further. It was a pleasure having you with us, and we hope to welcome you back again soon! Warm regards, Mark Mensah Gyimah Duty Manager Danubius Hotel

Inside the hotel is of a good standard. My room looked newly refurbished and I had a comfortable stay. Did not include breakfast.

Good: Great location in a wonderful city Bad: Hotel looks a little tired

Good: Very central hotel with comfortable rooms and lovely and attentive service. Perfect location to go to central London.

Very clean comfortabel rooms, staff very polite and helpful, would Definately stay again.

Convenient to our concert at Regents Park, good facilities and polite staff

Danubius Hotel Regents Park
Dear Martin, Thank you for your recent stay and for sharing your feedback. We’re delighted to hear that you found our location convenient for your concert at Regent’s Park and that you appreciated our facilities and the politeness of our staff. Your kind words mean a lot to the team. We look forward to welcoming you back for another enjoyable visit soon. Warm regards, Tomi Ogunbodede Duty Manager Danubius Hotel Regent’s Park

We loved the hotel, the staff were so friendly and extremely helpful. The suburb was very safe and close to the train and bus service. Would recommend the hotel to our friends for future visits to London.

Good: Spacious and quiet room, with a comfy bed. That ought to be a given but here the rooms are properly insulated from one another and I didn't hear anyone all night. Shower would be a bit short for a tall person but it's over a bath, and it's nice to be able to have the option of a bath. Breakfast is not spectacular but is still very good. Bad: It's a little pricey–but that's London!

Danubius Hotel Regents Park
Dear Simon, Thank you very much for taking the time to share your feedback. We’re delighted to hear that you enjoyed a peaceful and comfortable night’s sleep and appreciated the quiet, spacious room and comfortable bed. We also value your comments about the shower and breakfast — your observations are helpful as we continually look to enhance our guests’ experience. We hope to welcome you back soon for another enjoyable stay in London. Best regards, Mubashra Haider Duty Manager Danubius Hotel Regent’s Park

Lovely hotel, perfect location, friendly staff, honestly just overall great!!

Good: Staff - Without exception very friendly helpful and efficient. Room - plenty of storage well designed and spotlessly clean. Nice to have a bathroom with no mould on grout or seals Lobby and bar area very nice Location - easy walk from St Johns underground and close to St John's Wood High Street nice pubs and restaurants for the evening Bad: Single beds quite narrow Not much head height on shower, fine for me but a little tight for husband

Danubius Hotel Regents Park
Hello Michelle, Thank you for your wonderful review! We are delighted to hear you enjoyed your stay and found our location perfect for exploring Lords, Little Venice, and Camden Market. It’s great to know our staff made a positive impression and that you appreciated the cleanliness and design of your room. We appreciate your feedback about the single beds and shower height — your comments help us improve for future guests. We hope to welcome you both back soon for another enjoyable stay! Kind regards, Mark Mensah Gyimah Duty Manager

Good: Great location just across from Regents Park - super for parking and not too far from local Tube stations to get around. Room service was excellent - thank you

Good: Valet provided as needed by mr Hishem. Thumbs UP. We book this hotel eventually after cancelling two others primarilly for the parking premise & EV charging provided in here. Room 239 was cleaned daily with appreciation. Coffee from Nespresso is good & appreciated. Buffet b/fast is adequate & cut fruits R very sweet. Reception Desk Staff, Roel is pleasant & polite too and so are the Chambermaids we came across daily. Gym is adequate, clean & neatly spaced out. Did the bedbug test... NO bugs showed up!!! An EXCELLENT with 5-Stars from us. Bad: 1- EV Charging spot whilst NOT plugged-in remains parked by same car from morning to evening... that's NOT good!!! When cable is not plug-in, space MUST stay unoccupied, "int'l rule/etiquette" & Staff must be diligent to monitor & maintain this courtesy ruling. 2- Nespresso coffee machine is without cup support/holder. We had to clean the mess created by overflow. Perhaps the particular model is not suitable being incomplete. Get same brand but a better serving model instead. 3- Bathtub glass separator is not suitable either. Lots of shower water seeped through the rubber seal allowing the floor to be almost half wet!!! We had to clean & dry-up with two of the towels. Perhaps a broader rubber seal is needed to prevent any water escaping onto the bathroom floor. Change the rubber to abt 2inches broad. Pls. see photos concerning this area on shower water wetting 65% of the floor. 4- 6x extra hangers next to the current amount should be added. 5- The Shampoo & Bath-gel tubes should be doubled for each Guest. One tube is barely enough for an adequate shower esp. when the water is "hard". Conclusion: A good, neat & clean hotel with improvements needed for serious considerations.

Danubius Hotel Regents Park
Hello DFL, Thank you very much for your comprehensive and thoughtful review. We truly appreciate your kind words about our valet service, daily housekeeping, Nespresso coffee, breakfast, and the helpfulness of our staff including Mr. Hishem and Roel. It’s wonderful to know you had an excellent experience overall and that the gym and cleanliness met your expectations. We also want to sincerely thank you for highlighting specific areas for improvement. Your observations regarding the EV charging etiquette, the Nespresso machine model, the bathtub glass separator, additional hangers, and the toiletries are invaluable. We will share these with the relevant departments to explore practical solutions and enhance our guests’ comfort. We are grateful for your detailed suggestions and look forward to welcoming you back, aiming to provide an even better stay next time. Kind regards, Mark Mensah Gyimah Duty Manager

No

Good: Staff were great, location was fine, bar was good. Bad: Breakfast was OK, some proper Tea would have been appreciated.

Great stay, clean, tidy… happy days!

The staff were friendly and professional. My room was clean and the bed was very confortable. The restaurant was good for an evening dinner and the breakfast the following morning was excellent

Our double room was spacious. The furniture was a little dated, but not a problem for us. The bed was very comfortable. There was a fridge in the room, with tea and coffee making facilities. The bathroom was very clean and came with mini shampoo, body wash and body lotion. The breakfast was great with loads of choices. The hotel bar had enough choices of draft beer. The location of the hotel was great, directly over the road from Lords cricket ground, a shirt walk to St Johns Wood tube station

Good: The hotel is excellent Bad: The price Booking.com charged me, I found out too late that I could have booked the same room for £60 less!

Good: room nice but a bit dated Bad: carpets getting old

Good: Location Bad: Drains smell

We didn't explore all the facilities but I can safely say that we had a great stay. The staff was very nice. The room was very clean. The hotel is very close to the bus station, and not far to from the underground station. We had no problems at all.

Clean rooms. Friendly staff. Excellent location. Very good breakfasts. Overall, a very nice experience. Awesome.

Good: The hotel is gorgeous, elegant, has a really nice feel to it. Room was clean, comfortable. Staff was helpful, friendly, professional. The personalised welcome msg on a TV screen was a nice touch. Car park, although small, was available with a concierge service. Walking distance to Baker Street with lots of places to get drinks and food, Regents Park was lovely, we had walk there after breakfast. Few underground stations within walking distance, a train station and bus routes. We would definitely recommend and go back to this hotel! Bad: Shower could have a hand held shower head, more suitable for female guests.

Good: Ideal location for city and Wembley Bad: All good

Good: Great location

Great location for Wembley

Great place to stay.

Great location and very helpful staff

Good: Location was perfect , staff amazing and the quality of rooms and food is outstanding Bad: Nothing it was perfect

Good: Spacious room, well appointed. Nice toiletry items, generous towels. Good to have a fridge, nice biscuits Bad: Shower screen position made getting in and out the bath difficult if not very flexible and it was too short so you had to be careful to keep shower head pointing down. Entrance has mved to rear so had to buzz in if coming from Lords

A fantastic and great stay at your hotel.

If you buy a drink at the bar it costs less than if you get served at your table (service charge 12.5 %)

Good: Great view and friendly staff. Room comfortable and has a nice style. Bad: Key card entry for our room didn't work twice but the staff did sort it out quickly.

Everyone and everything has been exceptional! I'm extremely pleased that I booked this hotel! Stayed in: Standard Twin Room Stay length: 3 night(s)

The hotel was very welcoming and clean

Good: Good location near 2 tube stations. Handy for Wembley arena and ABBA Voyage. Staff friendly and helpful. Hotel room compact but had everything we needed and bed very comfortable. Good choice and variety of food for breakfast. Tea/coffee available to make in room. Bad: The air conditioning in the bar at night was too cold.

Good: Everything about the hotel was amazing

Clean and comfortable room, helpful staff

Hotel and staff were helpful and accommodating.

Good: Fabulous location. Close to a bus stop that takes you to Baker street station. On a busy road but we didn't hear the traffic at all. Comfortable beds and water pressure in shower was really good. Breakfast was great with lots of options. The staff were lovely. We arrived a bit earlier but there was a left luggage facility where we could safely leave out stuff while we went sightseeing. Will definitely come.back. Bad: No issues.

Many choices for breakfast. Hotel in a quiet area. Easily walk to tube or bus stop. Would definitely stay here again.

Public areas are good, especially the bar area is very well presented. Staff we interacted with were all friendly and pleasant, though the room cleaning staff appeared to have very limited English. Original tool allocated was very tired and we requested a move, which was dealt with fast and we moved to a very nice room on floor 2

Room was small and efficient but very hot! Could not cool of the room without opening the windows.

Good: Breakfast so perfect Bad: Yok

It was exceptionally clean all areas . The staff in the pavilion bar were friendly and helpful, staff at the foyer were very helpful. A really good stay for us .

Good: Big hotel with very nice lobby Bad: Nothing

No issues very accommodating.

Good: Great location. Friendly staff. Food in the bar was good. Bad: Bed a bit firm

“Old school” hotel in the sense that they care for customers and have everything you need. Location not so good for sub grounds but very nice environment. I enjoyed my stay here.

Good: We’ve been to London four times in the last few years and this years stay at the Danubius has been our most enjoyable. The hotel was clean, comfortable, quiet, the food was excellent, staff were polite and helpful. The hotel is close to the Lord’s cricket ground, which was well served by public transport. We had a fantastic stay and will definitely be returning for next year’s trip. Bad: I can’t fault it at all

We chose Danubius for one night because of its proximity to Lords and we took lovely walk through Regents Park which is also close by. The hotel is not flash looking from the outside but inside it is beautiful. We were greeted by the Concierge who took our bags. All the staff were friendly and professional. Buffet breakfast was excellent. Family room and bathroom was large for three adults. Excellent stay all round.

The staff were helpful and polite.

Good: The hotel was immaculately clean, staff were friendly and helpful, and the breakfast was ideal for our young family.

Good: Everything we visit every year and will do so for as long as we can! The location and staff are everything we could ask for and the rooms are perfect Bad: Nothing at all

Good: The room was very large for a hotel in central London and we particularly enjoyed this. The breakfast was very good and overall it was a great experience at very rational prices.

Great!

Good: Comfortable king size bed. Large room and bath with a great tub! Big window. Good breakfast. Area nearby with good restaurants. Bad: The closest tube station is a 17 or more min walk. There are buses closer but we did not take time to figure them out. This might be fine for most people but hard for me.

Nice

Fantastic hotel, clean spacious rooms.

Everything went well. Once I got familiar with the area it was very easy to get around. The tube is about a 15 minute walk but the bus is even closer. I would recommend it.

Nice hotel a little datted but its a perfect location with good breakfast and staff where helpful