Danubius Hotel Regents Park ****

reviews

Check in
from 15:00
Check out
until 12:00

Hotel rating

4.8
Based on 2914 reviews
Services 4.8
Cleaniness 4.8
Comfort 4.8
Location 4.8
Staff 4.8
Value for money 4.8

Category:
Martin (Couple)
07 Oct. 2025
5
Convenient to our concert at Regents Park, good facilities and polite staff
Source: Expedia

Danubius Hotel Regents Park
Dear Martin, Thank you for your recent stay and for sharing your feedback. We’re delighted to hear that you found our location convenient for your concert at Regent’s Park and that you appreciated our facilities and the politeness of our staff. Your kind words mean a lot to the team. We look forward to welcoming you back for another enjoyable visit soon. Warm regards, Tomi Ogunbodede Duty Manager Danubius Hotel Regent’s Park


Stuart (Family with younger children)
07 Oct. 2025
5
We loved the hotel, the staff were so friendly and extremely helpful. The suburb was very safe and close to the train and bus service. Would recommend the hotel to our friends for future visits to London.
Source: Expedia

Maha Fadul (Solo traveller)
04 Oct. 2025
5
Lovely hotel, perfect location, friendly staff, honestly just overall great!!
Source: Google

Michelle (Couple)
04 Oct. 2025
5
Good: Staff - Without exception very friendly helpful and efficient. Room - plenty of storage well designed and spotlessly clean. Nice to have a bathroom with no mould on grout or seals Lobby and bar area very nice Location - easy walk from St Johns underground and close to St John's Wood High Street nice pubs and restaurants for the evening Bad: Single beds quite narrow Not much head height on shower, fine for me but a little tight for husband
Source: Booking.com

Danubius Hotel Regents Park
Hello Michelle, Thank you for your wonderful review! We are delighted to hear you enjoyed your stay and found our location perfect for exploring Lords, Little Venice, and Camden Market. It’s great to know our staff made a positive impression and that you appreciated the cleanliness and design of your room. We appreciate your feedback about the single beds and shower height — your comments help us improve for future guests. We hope to welcome you both back soon for another enjoyable stay! Kind regards, Mark Mensah Gyimah Duty Manager


Daniel (Family with younger children)
03 Oct. 2025
5
Good: Great location just across from Regents Park - super for parking and not too far from local Tube stations to get around. Room service was excellent - thank you
Source: Booking.com

Dfl (Couple)
03 Oct. 2025
5
Good: Valet provided as needed by mr Hishem. Thumbs UP. We book this hotel eventually after cancelling two others primarilly for the parking premise & EV charging provided in here. Room 239 was cleaned daily with appreciation. Coffee from Nespresso is good & appreciated. Buffet b/fast is adequate & cut fruits R very sweet. Reception Desk Staff, Roel is pleasant & polite too and so are the Chambermaids we came across daily. Gym is adequate, clean & neatly spaced out. Did the bedbug test... NO bugs showed up!!! An EXCELLENT with 5-Stars from us. Bad: 1- EV Charging spot whilst NOT plugged-in remains parked by same car from morning to evening... that's NOT good!!! When cable is not plug-in, space MUST stay unoccupied, "int'l rule/etiquette" & Staff must be diligent to monitor & maintain this courtesy ruling. 2- Nespresso coffee machine is without cup support/holder. We had to clean the mess created by overflow. Perhaps the particular model is not suitable being incomplete. Get same brand but a better serving model instead. 3- Bathtub glass separator is not suitable either. Lots of shower water seeped through the rubber seal allowing the floor to be almost half wet!!! We had to clean & dry-up with two of the towels. Perhaps a broader rubber seal is needed to prevent any water escaping onto the bathroom floor. Change the rubber to abt 2inches broad. Pls. see photos concerning this area on shower water wetting 65% of the floor. 4- 6x extra hangers next to the current amount should be added. 5- The Shampoo & Bath-gel tubes should be doubled for each Guest. One tube is barely enough for an adequate shower esp. when the water is "hard". Conclusion: A good, neat & clean hotel with improvements needed for serious considerations.
Source: Booking.com

Danubius Hotel Regents Park
Hello DFL, Thank you very much for your comprehensive and thoughtful review. We truly appreciate your kind words about our valet service, daily housekeeping, Nespresso coffee, breakfast, and the helpfulness of our staff including Mr. Hishem and Roel. It’s wonderful to know you had an excellent experience overall and that the gym and cleanliness met your expectations. We also want to sincerely thank you for highlighting specific areas for improvement. Your observations regarding the EV charging etiquette, the Nespresso machine model, the bathtub glass separator, additional hangers, and the toiletries are invaluable. We will share these with the relevant departments to explore practical solutions and enhance our guests’ comfort. We are grateful for your detailed suggestions and look forward to welcoming you back, aiming to provide an even better stay next time. Kind regards, Mark Mensah Gyimah Duty Manager


Hardi (Solo traveller)
02 Oct. 2025
5
No
Source: Expedia

Steve (Group of friends)
02 Oct. 2025
5
Good: Staff were great, location was fine, bar was good. Bad: Breakfast was OK, some proper Tea would have been appreciated.
Source: Booking.com

Jonny (Solo traveller)
01 Oct. 2025
5
Great stay, clean, tidy… happy days!
Source: Hotels.com

Rob (Solo traveller)
01 Oct. 2025
5
The staff were friendly and professional. My room was clean and the bed was very confortable. The restaurant was good for an evening dinner and the breakfast the following morning was excellent
Source: Hotels.com

Marianne (Solo traveller)
01 Oct. 2025
5
Our double room was spacious. The furniture was a little dated, but not a problem for us. The bed was very comfortable. There was a fridge in the room, with tea and coffee making facilities. The bathroom was very clean and came with mini shampoo, body wash and body lotion. The breakfast was great with loads of choices. The hotel bar had enough choices of draft beer. The location of the hotel was great, directly over the road from Lords cricket ground, a shirt walk to St Johns Wood tube station
Source: Expedia

Jenny (Solo traveller)
01 Oct. 2025
5
Good: The hotel is excellent Bad: The price Booking.com charged me, I found out too late that I could have booked the same room for £60 less!
Source: Booking.com

Murray (Couple)
01 Oct. 2025
5
Good: room nice but a bit dated Bad: carpets getting old
Source: Booking.com

Paul (Couple)
01 Oct. 2025
5
Good: Location Bad: Drains smell
Source: Booking.com

Claudiu Cochior (Family with younger children)
30 Sep. 2025
5
We didn't explore all the facilities but I can safely say that we had a great stay. The staff was very nice. The room was very clean. The hotel is very close to the bus station, and not far to from the underground station. We had no problems at all.
Source: Expedia

Pablo (Solo traveller)
30 Sep. 2025
5
Clean rooms. Friendly staff. Excellent location. Very good breakfasts. Overall, a very nice experience. Awesome.
Source: Expedia

Sona (Couple)
29 Sep. 2025
5
Good: The hotel is gorgeous, elegant, has a really nice feel to it. Room was clean, comfortable. Staff was helpful, friendly, professional. The personalised welcome msg on a TV screen was a nice touch. Car park, although small, was available with a concierge service. Walking distance to Baker Street with lots of places to get drinks and food, Regents Park was lovely, we had walk there after breakfast. Few underground stations within walking distance, a train station and bus routes. We would definitely recommend and go back to this hotel! Bad: Shower could have a hand held shower head, more suitable for female guests.
Source: Booking.com

Russell (Couple)
29 Sep. 2025
5
Good: Ideal location for city and Wembley Bad: All good
Source: Booking.com

Sandra (Group of friends)
29 Sep. 2025
5
Good: Great location
Source: Booking.com

Clare (Family with younger children)
29 Sep. 2025
5
Great location for Wembley
Source: Hotels.com

Mike Roney (Solo traveller)
29 Sep. 2025
5
Great place to stay.
Source: Google

Alicia (Solo traveller)
28 Sep. 2025
5
Great location and very helpful staff
Source: Expedia

Liz (Couple)
28 Sep. 2025
5
Good: Location was perfect , staff amazing and the quality of rooms and food is outstanding Bad: Nothing it was perfect
Source: Booking.com

Jane (Couple)
28 Sep. 2025
5
Good: Spacious room, well appointed. Nice toiletry items, generous towels. Good to have a fridge, nice biscuits Bad: Shower screen position made getting in and out the bath difficult if not very flexible and it was too short so you had to be careful to keep shower head pointing down. Entrance has mved to rear so had to buzz in if coming from Lords
Source: Booking.com

Lillian Dina (Solo traveller)
27 Sep. 2025
5
A fantastic and great stay at your hotel.
Source: Expedia

Paul (Couple)
27 Sep. 2025
5
If you buy a drink at the bar it costs less than if you get served at your table (service charge 12.5 %)
Source: Expedia

Sarah (Couple)
27 Sep. 2025
5
Good: Great view and friendly staff. Room comfortable and has a nice style. Bad: Key card entry for our room didn't work twice but the staff did sort it out quickly.
Source: Booking.com

Robin (Solo traveller)
27 Sep. 2025
5
Everyone and everything has been exceptional! I'm extremely pleased that I booked this hotel! Stayed in: Standard Twin Room Stay length: 3 night(s)
Source: Agoda

Byron (Couple)
26 Sep. 2025
5
The hotel was very welcoming and clean
Source: Expedia

Maeve (Couple)
26 Sep. 2025
5
Good: Good location near 2 tube stations. Handy for Wembley arena and ABBA Voyage. Staff friendly and helpful. Hotel room compact but had everything we needed and bed very comfortable. Good choice and variety of food for breakfast. Tea/coffee available to make in room. Bad: The air conditioning in the bar at night was too cold.
Source: Booking.com

Simon (Solo traveller)
26 Sep. 2025
5
Good: Everything about the hotel was amazing
Source: Booking.com

Amy (Solo traveller)
26 Sep. 2025
5
Clean and comfortable room, helpful staff
Source: Hotels.com

Anne (Family with older children)
25 Sep. 2025
5
Hotel and staff were helpful and accommodating.
Source: Expedia

Soreen (Group of friends)
24 Sep. 2025
5
Good: Fabulous location. Close to a bus stop that takes you to Baker street station. On a busy road but we didn't hear the traffic at all. Comfortable beds and water pressure in shower was really good. Breakfast was great with lots of options. The staff were lovely. We arrived a bit earlier but there was a left luggage facility where we could safely leave out stuff while we went sightseeing. Will definitely come.back. Bad: No issues.
Source: Booking.com

Diana (Couple)
23 Sep. 2025
5
Many choices for breakfast. Hotel in a quiet area. Easily walk to tube or bus stop. Would definitely stay here again.
Source: Expedia

Gary (Family with younger children)
23 Sep. 2025
5
Public areas are good, especially the bar area is very well presented. Staff we interacted with were all friendly and pleasant, though the room cleaning staff appeared to have very limited English. Original tool allocated was very tired and we requested a move, which was dealt with fast and we moved to a very nice room on floor 2
Source: Hotels.com

Mrs. Suzanne (Solo traveller)
23 Sep. 2025
5
Room was small and efficient but very hot! Could not cool of the room without opening the windows.
Source: Hotels.com

Murat (Couple)
22 Sep. 2025
5
Good: Breakfast so perfect Bad: Yok
Source: Booking.com

Peter (Solo traveller)
22 Sep. 2025
5
It was exceptionally clean all areas . The staff in the pavilion bar were friendly and helpful, staff at the foyer were very helpful. A really good stay for us .
Source: Hotels.com

Ahmad (Solo traveller)
22 Sep. 2025
5
Good: Big hotel with very nice lobby Bad: Nothing
Source: Booking.com

Anne (Solo traveller)
21 Sep. 2025
5
No issues very accommodating.
Source: Expedia

Anonymous (Solo traveller)
21 Sep. 2025
5
Good: Great location. Friendly staff. Food in the bar was good. Bad: Bed a bit firm
Source: Booking.com

RR REN (Solo traveller)
20 Sep. 2025
5
“Old school” hotel in the sense that they care for customers and have everything you need. Location not so good for sub grounds but very nice environment. I enjoyed my stay here.
Source: Ctrip

Sarah (Family with younger children)
19 Sep. 2025
5
Good: We’ve been to London four times in the last few years and this years stay at the Danubius has been our most enjoyable. The hotel was clean, comfortable, quiet, the food was excellent, staff were polite and helpful. The hotel is close to the Lord’s cricket ground, which was well served by public transport. We had a fantastic stay and will definitely be returning for next year’s trip. Bad: I can’t fault it at all
Source: Booking.com

Lisa (Family with younger children)
18 Sep. 2025
5
We chose Danubius for one night because of its proximity to Lords and we took lovely walk through Regents Park which is also close by. The hotel is not flash looking from the outside but inside it is beautiful. We were greeted by the Concierge who took our bags. All the staff were friendly and professional. Buffet breakfast was excellent. Family room and bathroom was large for three adults. Excellent stay all round.
Source: Expedia

Susan (Solo traveller)
18 Sep. 2025
5
The staff were helpful and polite.
Source: Expedia

Anonymous (Family with younger children)
17 Sep. 2025
5
Good: The hotel was immaculately clean, staff were friendly and helpful, and the breakfast was ideal for our young family.
Source: Booking.com

Sarah (Couple)
17 Sep. 2025
5
Good: Everything we visit every year and will do so for as long as we can! The location and staff are everything we could ask for and the rooms are perfect Bad: Nothing at all
Source: Booking.com

Albi (Family with younger children)
15 Sep. 2025
5
Good: The room was very large for a hotel in central London and we particularly enjoyed this. The breakfast was very good and overall it was a great experience at very rational prices.
Source: Booking.com

NICOLA (Solo traveller)
15 Sep. 2025
5
Great!
Source: Expedia

Rebecca (Couple)
15 Sep. 2025
5
Good: Comfortable king size bed. Large room and bath with a great tub! Big window. Good breakfast. Area nearby with good restaurants. Bad: The closest tube station is a 17 or more min walk. There are buses closer but we did not take time to figure them out. This might be fine for most people but hard for me.
Source: Booking.com

Aman (Solo traveller)
15 Sep. 2025
5
Nice
Source: Expedia

Gary L (Solo traveller)
15 Sep. 2025
5
Fantastic hotel, clean spacious rooms.
Source: Google

Barry Gifford (Solo traveller)
14 Sep. 2025
5
Everything went well. Once I got familiar with the area it was very easy to get around. The tube is about a 15 minute walk but the bus is even closer. I would recommend it.
Source: Expedia

julie (Family with younger children)
14 Sep. 2025
5
Nice hotel a little datted but its a perfect location with good breakfast and staff where helpful
Source: Expedia

Gordon (Couple)
14 Sep. 2025
5
Good: Great area. Bad: Rooms a bit dated,but comfortable and clean
Source: Booking.com

Kayleigh (Couple)
14 Sep. 2025
5
Me and my mum stopped for one night… great hotel… clean… quiet… no issues… staff lovely… food delicious…. Would recommend and stop again… 🫶🏻 Stayed in: Room Assigned on Arrival Stay length: 1 night(s)
Source: Agoda

Matt (Family with younger children)
14 Sep. 2025
5
Good: Proximity to Lord’s cricket ground Bad: Peanuts at the bar should be complimentary
Source: Booking.com

gordon bell (Couple)
14 Sep. 2025
5
A bit dated in modern tech terms? But nonetheless an enjoyable weekend break was had here. The Finsbury area is away from the central London hub but offers lots of it's own charm Good public transport from here too.
Source: Google

Ibrahim (Solo traveller)
14 Sep. 2025
5
Nice place to stay
Source: Ctrip

John (Solo traveller)
13 Sep. 2025
5
Comfortable room, good breakfast, and convenient parking. Perfect!
Source: Hotels.com

Péter (Family with younger children)
13 Sep. 2025
5
Good: The accommodation was in a perfect location for us to reach the Wembley Stadion for a concert. It is near buses that bring you to the center very quickly. The room was clean and comfortable, staff was friendly. Bad: Everything was fine. Bigger stores (like Tesco), groceries and backeries are 10-15 minutes away on foot, but that was not a problem for us.
Source: Booking.com

Yvonne (Couple)
12 Sep. 2025
5
Superb hotel for visiting lord's cricket ground. Nce clean rooms and good breakfast.
Source: Expedia

Rachel (Couple)
11 Sep. 2025
5
Good: Location was perfect for visiting Lord's. Breakfast was great. Room comfortable. Bad: Air conditioning very loud in bedroom and difficult to alter the control but staff were on hand to assist.
Source: Booking.com

beeline 92 (Solo traveller)
11 Sep. 2025
5
Very small room, clean! Too far from tube.
Source: Google

Danubius Hotel Regents Park
Dear Beeline 92, Thank you for your review of your stay at Danubius Hotel Regents Park. Your helpful comments are highly appreciated as by reading each of these reviews we can recognize areas in need of improvement and take the appropriate actions to improve. Please visit our website to explore more spacious room options next time you plan to stay with us. Once again, please accept our sincere apologies for not meeting your expectations We hope to have another opportunity to provide a better experience for you next time. Best regards, Jude Guest relations.


Nikki Weekes (Family with older children)
11 Sep. 2025
5
Amazing staff, incredibly helpful and accommodating for our party of 9. We came during a tube strike, we still had amazing time even if we got in more steps than we originally anticipated. Beautiful views from updated, clean rooms. We appreciated the complimentary bottled water and the ease of parking. We hope to visit again!
Source: Google

nigel (Solo traveller)
10 Sep. 2025
5
.
Source: Expedia

Beáta (Family with younger children)
10 Sep. 2025
5
Good: the staff was really nice and the hotel was super clean. Its a really good location in a pretty neighborhood. If im going to London i will definitely go to this hotel again. Bad: Thin walls and you can hear everything, but that still doesnt change my mind about what i said before
Source: Booking.com

Shaun (Solo traveller)
10 Sep. 2025
5
Good: Good good bed good
Source: Booking.com

Robert (Couple)
09 Sep. 2025
5
Good: Near lords Bad: Expensive
Source: Booking.com

Graham (Solo traveller)
09 Sep. 2025
5
Good: Enjoyed the stay in a great position Bad: All good
Source: Booking.com

S Smith (Family with younger children)
09 Sep. 2025
5
Great last minute reservation.
Source: Google

Nicola (Family with younger children)
08 Sep. 2025
5
Good: Food was great
Source: Booking.com

Julie (Couple)
07 Sep. 2025
5
Good: Excellent breakfast with a broad range of food available. Friendly and efficient staff. Nice setting Bad: On the second evening in the bar a waitress took my wife's empty plate away and also attempted to take my plate and napkin whilst I was still eating some pizza. Several employees at the pay station intently watched whilst I finished my meal and as soon as I had, came rushing across and cleared our table. This was unfortunate as service during the previous evening's meal was excellent. I wouldn't expect anything to be taken from a table whilst somebody was still eating.
Source: Booking.com

Nigel Davidson (Solo traveller)
07 Sep. 2025
5
Great location,Nice hotel albeit a bit dated but clean and in a good location.
Source: Google

Luc (Couple)
06 Sep. 2025
5
Good: I often travel to London, but never stayed in this part of town and I actually recommend it. St John's Wood has a nice little shops/food street. Regent and Primrose park are just 1 step away and town is accessible by tube. The hotel was nice. If you are a cricket fan, it's a great place to stay.
Source: Booking.com

aman (Solo traveller)
05 Sep. 2025
5
Good hotel
Source: Expedia

Carol (Family with younger children)
05 Sep. 2025
5
Good: The location was excellent for our visit to Lords. The family room was very spacious. The beds and pillows were very comfortable. Bad: Disabled access could be better.
Source: Booking.com

Kerry (Family with younger children)
05 Sep. 2025
5
Good: Great location for Regents Park and Baker Street. Lovely breakfast with a big selection. We had a delightful surprise and cars left by the hotel when they found out it was our anniversary!
Source: Booking.com

G M (Family with younger children)
04 Sep. 2025
5
Outstanding place, spaceous and clean room.
Source: Hotels.com

Joanne (Couple)
03 Sep. 2025
5
Overall the stay was good. Didn’t have a great start but it came right. Gym was well equipped and great to have.
Source: Expedia

Aileen (Family with younger children)
03 Sep. 2025
5
Having a duplex room as a family with two teenagers was perfect. The breakfast was fantastic with lots of variety and free from alternatives. Such a warm welcome on arrival and each day and they sorted our bags to the room. Both floors of the duplex had all the facilities so two bathrooms, iron and board, hairdryer, kettle, fridge TV etc so we didn't have to keep going up and down the stairs to get things. Just 18 mins walk to Baker Street underground and then access to everything we wanted to visit from there. Around Baker Street are lots of restaurants and mini supermarkets too. Would definitely stay again.
Source: Expedia

Gareth (Family with younger children)
03 Sep. 2025
5
Great location, nice refurbished room. Friendly staff. Good breakfast. Overall v good value for money
Source: Expedia

Samantha (Family with younger children)
03 Sep. 2025
5
Good: Amazing view of the Lord’s cricket stadium. Bad: n/a
Source: Booking.com

Richard (Couple)
02 Sep. 2025
5
Good: The location was superb. Bad: Nothing really, although the room was smaller than on our last visit.
Source: Booking.com

Anonymous (Couple)
02 Sep. 2025
5
Good: Close to regents park Bad: The picture on booking .com shows outdoor seating and the front entrance.to my disappointment, there was no outdoor seating .they have entrance from the back.
Source: Booking.com

Sam (Family with younger children)
02 Sep. 2025
5
Good: Clean comfortable rooms. Friendly staff
Source: Booking.com

Jeannette (Family with younger children)
02 Sep. 2025
5
All staff were friendly efficient and polite
Source: Expedia

Daniel (Family with younger children)
02 Sep. 2025
5
Spacious and clean, good breakfast.
Source: Expedia

Paul (Couple)
02 Sep. 2025
5
Good: Location was just what we needed and breakfast was a very good selection Bad: WE were very happy with the exoerience
Source: Booking.com

Jonathan (Couple)
02 Sep. 2025
5
Good: Great staff always make sure you are ok Bad: Price of the breakfast was expensive for a buffet
Source: Booking.com

Roberta (Couple)
02 Sep. 2025
5
Good: Excellent location for Lords cricket ground. Easy walking distance from London underground station. Clean, comfortable and modern room. Very good food at breakfast and in the evening. Good all round service Bad: Nothing
Source: Booking.com

IVAN (Solo traveller)
02 Sep. 2025
5
Great Service From Reception And The Concierge Team The Moment We Arrived...!!!!! Great Room...(Which Was Ready Early) Great Breakfast....!!!! Just 1 Gripe...We Tried For A Drink In The Bar When We Returned...It Was Busy And A Waitress Tried Desperately To Find Us A Table But To No Avail.....She Checked With The Bar Manager..Who Looked Us Up And Down And Replied " We Have No Tables..." Super Abruptly...!!!! Even The Waitress Seemed Shocked...!!!! We Resigned Ourselves To Grab A Bottle And Go Back To The Room.. Maybe Some More Tables Or Provisions Could Be Made On Matchdays..??? APART From This It Was All Amazing...!!!!!!!
Source: Hotels.com

Stephen Andrews (Family with older children)
02 Sep. 2025
5
Petrous was a delight, as usual, and a credit to Danubis. The Afternoon Tea, next to an elegant, highly polished Grand Piano, will ever be a special experience Sheer class ...I highly recommend
Source: Google

Roxanne (Family with younger children)
01 Sep. 2025
5
Good: The size of the room, the view from the room, the bed with various different pillows to choose from. The toiletries in the bathroom, and the shower was great! The tea, coffee and water in the room and a mini fridge to use if required. Check out time was really late, so no rushing in the morning. The hotel looks a bit drab from the outside but is perfectly kept on the inside, the staff were really helpful and welcoming. The bar area was lovely with sport playing on the tv. The hotel is within walking distance (10-15mins) from Marylebone and st johns wood stations. Very close to lords cricket ground and regents parks. We will 100% stay here again Bad: Nothing
Source: Booking.com

Bryher (Family with younger children)
01 Sep. 2025
5
Very good hotel. Easy and fast check in. Lovely bar area with sky sports
Source: Expedia

Anonymous (Group of friends)
01 Sep. 2025
5
Good: Location ) we were going to Lords, Bad: We booked a double deluxe and although had all the facilities great, it was a strange corner room with a limited view only which meant it was dark and did overlook other rooms
Source: Booking.com

David (Couple)
01 Sep. 2025
5
Good: Staff and location very good Bad: Nothing
Source: Booking.com

Carey (Family with younger children)
01 Sep. 2025
5
Good: We stayed in the two-story family room with our teenage children, really spacious and clean. Exactly what we needed. Great breakfast. We went to Lord's Cricket Ground so a perfect location. Bad: Nothing
Source: Booking.com

Adam (Family with younger children)
01 Sep. 2025
5
Good: Excellent staff and venue. Great breakfast. Allowed to check in a little earlier which really helped us. These are the little things that go a long way. Second time we have stayed here last time 4 year ago and same high level of service. Bad: No complaints at all.
Source: Booking.com

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