Increased safety and hygiene regulations called “Stay Safe”, were introduced in our hotels, which our employees have learned through training. The person in charge of our Stay Safe policy, the Safety Specialist is at your disposal should you have any questions.
Our hotels are being operated in line with the Safe Stay policy as of 19 November 2021.
Please note that as of 22 November 2021 wearing a mask in the closed public areas of our hotels is mandatory. Thank you for your understanding. Take care and stay safe.
In accordance with the current government decree, we would like to draw your attention to the fact that guests over the age of 18 may only attend music and dance events with an immunity certificate.
Negative PCR test is not acceptable to certify immunity. The event may only be visited in all cases with a Hungarian immunity certificate or an EU Covid pass (or with an immunity certificate issued by a country with which Hungary has concluded a unilateral or bilateral agreement) certifying vaccination or recovery from the virus.
These rules are updated regularly to reflect the latest government mandates. Please always check the most recent versions of both the hotel rules posted on our website, and regulations relevant to entering Hungary, prior to your departure. Thank you!
Thank you for your understanding and cooperation.
We will take better care of you
Stay Safe regulations
Last updated: 14 December 2021
Please note that wearing a mask in the closed public areas of our hotels is mandatory.
Thank you for your understanding. Take care and stay safe.
JUST LIKE AT HOME
Danubius Hotels has always been proud of creating a family atmosphere in every hotel. What is our secret? It is mutual trust that has appreciated worldwide in recent months and we know is the key to your rest and comfort. With decades of expertise, we are working every day to make your stay as safe as if you were at home.
With our special hygienic efforts, we ensure the cleanliness of your home during your stay in our hotel rooms, catering units and common areas. Disinfection is provided at regular intervals. We follow international cleaning and disinfection procedures to minimize health risks.
SAFE AND SECURE
We do our utmost to provide the high standards you are used to, despite the changed circumstances and regulations.
Feel free to use our restaurant services, our staff is prepared to serve you at any time of the day. At our buffet tables, we help with serving, minimize the need for physical contact and provide enough space to make dining together an enjoyable experience.We have appointed a Health Security Expert in all of our hotels, so that you can ask any questions personally you may have about the protective measures introduced.
The Covid-19 epidemic requires us to make hygiene and safety rules. You do not have to give up anything while you are with us, but we do count on your cooperation from the moment you arrive through using any catering units and common areas. Like a good board game, the rules serve the cooperation and fun of the players. Please take a look at the information materials made available on site. Please help us make your stay a perfectly healthy and safe one.
As we are eager to welcome you again, we have made a list of the safe providers and programs in the area of the hotel that you may use the next time you travel. If you like, you can offer these same experiences to your loved ones in the form of a gift card valid for the next 2 years.
Taking care of You and your loved ones
Our Safety Specialist is at your disposal in person if you have any questions.
Our employees are wearing appropriate protective equipment in all jobs.
Disinfection takes place at regular intervals, in line with national and international professional guidelines. Our preferred partner is the specialized hygiene expert Diversey, we work exclusively with these professional products to guarantee proper hygiene.
We provide high quality service in our restaurants with extended opening hours and newly introduced safety measures.
We are eager to welcome your children back to our hotel, where in the future, the Bubbles Club dragons will teach them all kinds of important things while making sure they are entertained and have fun.
You are requested to
For your own safety and the safety of others, please review the information materials carefully.
Please always wear a mask in our closed common areas.
Please use regularly the hand sanitizers placed at several locations in the hotel.
Please keep the legally mandated distance from others. Look for labels and floor stickers.
The hotels have introduced some measures due to the coronavirus (COVID-19) in order to protect their guests and staff. Some services may be limited or temporarily unavailable. Please find further information below.
|General prevention|| WHAT WE DO: || WHAT WE REQUEST FROM YOU: |
|Safety Specialist||WHAT WE DO: |
We have appointed a Safety Specialist in each of our hotels who is aware of and follows the current official procedures for COVID-19 infections.
|WHAT WE REQUEST FROM YOU: |
Please feel free to contact our Safety Specialist if you have any questions or comments regarding the protective measures.
|Reception|| WHAT WE DO: || WHAT WE REQUEST FROM YOU: |
|Rooms|| WHAT WE DO: || WHAT WE REQUEST FROM YOU: |
|Restaurant|| WHAT WE DO: || WHAT WE REQUEST FROM YOU: |
|Kitchen|| WHAT WE DO: ||WHAT WE REQUEST FROM YOU: |
Please contact our Safety Specialist if you have any questions or comments about the dishes offered in the restaurant.
|Common areas|| WHAT WE DO: || WHAT WE REQUEST FROM YOU: |
WHAT WE DO:
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WHAT WE DO:
WHAT WE REQUEST FROM YOU:
|Children's playground|| |
WHAT WE DO:
WHAT WE REQUEST FROM YOU:
The above safety measures may change in accordance with the latest government regulations and circumstances. Please check our website for up-to-date information before travelling.
Information on eventuall hotel shutdowns
Due to the epidemic situation, our hotels are operated flexibly according to demand and observing epidemiological regulations. This also means that a shutdown may be ordered in each hotel, in other words open hotels may temporarily be closed and reopened. In the event if we cannot provide the confirmed reservation in the given hotel for the above reason, we undertake a placement guarantee: we ensure that you can use the given services at the confirmed price and period of time in another accommodation of the same or higher category. So, you will definitely be able to stay safe under conditions that are either equal to or are better than your booking. In such a case, we will attempt to contact you by e-mail no later than 5 days before the date of arrival and by phone - if you have provided a telephone number - also at a later date. If the replacement accommodation offered does not meet your expectations, you may cancel your booking without any obligation to pay.