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Questionnaire

Questionnaire

Dear Guest,

your opinion on our services is of utmost importance to us, therefore we kindly ask you to take a few moments and fill in our questionnaire. Your feedback will help us improve our services and adapt them according to your suggestions and wishes. Thank you very much for your help.

1Information about your stay
Hotel*
Your Name
Room number
If you would like to receive an answer to your comments, please give us your e-mail address or any other contact details.
My contact
2Questions
How did you get to know about our hotel?
Any remarks
Purpose of your visit
Any remarks
3Rate our services
Arrival & welcome at the hotel
Any remarks
Check in procedure
Any remarks
Friendliness of reception/concierge staff
Any remarks
Atmosphere and peace and quiet of your room
Any remarks
Cleanliness of the room and bathroom
Any remarks
Technical conditions/thermostat control of the room
Any remarks
Room service and minibar content
Any remarks
Atmosphere/cleanliness of public areas
Any remarks
Standard of restaurant services
Any remarks
Quality of food & beverages served
Any remarks
Choice and quality of breakfast
Any remarks
Services of the coffee shop and the bar
Any remarks
Banqueting services and function rooms
Any remarks
Service, quality and cleanliness of the Spa, Fitness and Wellness centre
Any remarks
Check-out procedure
Any remarks
Would you recommend our hotel to friends/family?
Any remarks
Do you have any other comments, which may help us improve our service, the product we offer or our marketing efforts?
4Security check
5Newsletter
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