Good: We stayed 3 days (2 nights) and the first impression was great. Young men at the reception at fluent English describe which places are great to visit and provide us with city map which helps us to navigate around. The room is cleaning every day with new towels and bed arranges (we have room number 248 on the second floor). The best compliment to the young guy at reception and cleaning service :) Side note: for city attractions like ZOO and Tropicarium use your own car because parking is available at the site. Additionally, don't miss Jamie Oliver restaurant near Buda castle. Bad: If you like quiet rooms/place and don't like noise (people slamming doors or shouting), send a request to the hotel to ask for 'quite' floor if possible :)