Measures we’ve taken to add flexibility to your travel
Considering the current unusual circumstances, we want to make sure you can plan your trip confidently and securely, so we are offering you flexible booking and cancellation options.
For all our offers at our Budapest hotels we have done away with cancellation fees and you can book any room without a credit card guarantee. Bookings may be changed or cancelled without penalty until 2:00 p.m. on the day of arrival. This policy only differs for holidays and special occasions. For details please look for our booking conditions under offers and prices.
Enjoy our favourable free cancellation offers at our countryside Danubius hotels, also with free cancellation and modification of your booking. Up until 18:00, one day before arrival, you can modify or cancel your booking without a penalty. This policy only differs for holidays and special occasions. Our promotional offers for pre-booking have a different booking cancellation and modification policy. For details please look for our booking conditions under offers and prices.
Our Danubius Hotel Regents Park based in London offers all rates with free cancellation and modification option up to 12pm on the day of arrival. No advance purchase payments are required, your credit card only serves as a booking guarantee and will not be charged in advance of the check in date allowing for flexible cancellation.
Group bookings (more than 5 rooms) and bookings for a specific event may have different cancellation policies. For more details, contact the hotel directly.
Information on hotel shutdowns
Due to the epidemic situation, our hotels are operated flexibly according to demand and observing epidemiological regulations. This also means that a shutdown may be ordered in each hotel, in other words open hotels may temporarily be closed and reopened. In the event if we cannot provide the confirmed reservation in the given hotel for the above reason, we undertake a placement guarantee: we ensure that you can use the given services at the confirmed price and period of time in another accommodation of the same or higher category. So, you will definitely be able to stay safe under conditions that are either equal to or are better than your booking. In such a case, we will attempt to contact you by e-mail no later than 5 days before the date of arrival and by phone - if you have provided a telephone number - also at a later date. If the replacement accommodation offered does not meet your expectations, you may cancel your booking without any obligation to pay.
If you have any questions, whether in relation to a booking you made via our website or through a third-party service provider, please feel free to contact our bookings team:
Email address: firstname.lastname@example.org
Your loyalty to our hotel means a lot to us. We know that the uncertainty of the present environment is impacting your travel plans, but we sincerely hope that you will remain an important guest of ours in the future. We’re confident that the high-quality environment and services that Danubius Hotels offer you are benefits that you will continue to need and value.
We’re looking forward to welcoming you back soon and to providing you with the level of professionalism and hospitality that you’ve come to appreciate when staying with us.
Last updated: 08 October, 2020