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Claim form

Claim form

When you book directly with Danubius Hotels Group, you can be sure that you are getting the best publicly available hotel room rates. If you find a lower public rate anywhere else within 24 hours of your booking time, we will match the rate plus give you a EUR 30 Discount which can be used for Food & Beverage and other extra services of the hotel during your stay, subject to our Terms & Conditions.

You can submit your claim by filling out the below online form. Claims must be submitted at least 48 hours before the standard check-in time at the applicable hotel.

First name
Last name
Email address
Verify email address
Phone number
Danubius Euro Points number
Confirmation number
Hotel name
Booking name on the reservation
Arrival - Departure date
Number of adults
Number of children
Age of children
In case of two or more children use comma to separate their ages
Number of rooms
Room type
Total price of the stay on Danubius website
Total price of the stay on 3rd party website
Comparison website
Please write in or copy here the web address where you found the lower price (for example:
If you can send us a screenshot it might ease and accelerate the review process
* mandatory fields
I have read and accept the Terms & Conditions
I have read and accept the Privacy Policy.

One hotel selected! Up to 3 hotels can be compared

Two hotels selected! Up to 3 hotels can be compared

One hotel selected! One hotel seleted (3/1)