Reviews of Danubius Hotel Helia's guests

The hotel room was clean and comfortable, staff were friendly and helpful during our stay. The spa facilities were good and the breakfast selection very good. Would stay again.

Good: Everything,

Good: View from room looking onto the Danube was stunning at night. Staff were friendly and really helpful.

Good: Very helpful staff, lovely comfortable beds great nights sleep! Spa and sauna included in room rate, lots of variety at the breakfast buffet. Had a great stay would definitely visit again. There were renovations going on but this didn't affect my stay am sure it will be even better after the refurb.

Good: The staff was very kind!

Good: Very clean everywhere, large buffet breakfast with large selection, staff very friendly and helpful, a variety of massage treatments for except able prices, great swimming pools and sauna, a restaurant open always very tasty meals and not too expensive Bad: Far from the center

Hotel spa procedures are very good. Wide range of massages, not too expensive. Friendly and professional staff. Delicious breakfast.

It was a good long weekend, lot of different spa procedures - massage was very efficient. Perfect breakfast. Friendly staff.

Good: Spa centar, location, comfortable beds... Bad: Toilets should be renovated, shower gel dispanser wasnt in function in our room.

Multilingual staff, mostly we'll mannered, respectful and accommodating. Nice break, would use again as location is quiet but within a suitable distance of city centre. Will be nice when renovated.

Good: Everything was great!

Good: Everything Bad: Nothing

Good: szauna,medence,szoba Bad: the receptionist wasn't so friendly when i was ask about the parking if outside is free for the night other then than all fine

Good: Courtesy Bad: Work in progress in the hall

Good: Great spa and fitness room, nice rooms with comfy beds. Friendly staff. The location was perfect for my needs, little bit outside from all the main buzz, but all in short walking distance. Bad: The breakfast did not meet my expactations, but of course not bad at all, but not great either. Bacon could make the difference (winkwink)

Good: I stayed at this hotel each time I went to Hungary as I liked the spa at this hotel Bad: The swimming pools were reconstructed and the hydro massage is not working anymore. Unfortunately!

Good: steam room, sauna weight training room and the numerous pools Bad: would be nice if it had a separate public bar Location Tip: close to local market hall and west end shopping center the room rate was very cheap for such a quality hotel

Bad: The food was boring.. a change in the buffet once in a while would be very nice

Good: location was perfect as you can access all attractions by taxi, public transport or walk. perfect breakfast, friendly and helpful staff and amazing spa center. highly recommended. Bad: nothing!

Good: See above We stayed over the New Year period, the hotel was very busy but all the staff were very helpful and gave us good information. The breakfast was good, a wide range of food from cereal fruit cold meats, hot food porridge omelette to order etc. We booked in for the NYE gala dinner, this was wonderful. We had a room with a balcony over the Danube and watch fire works going off all of NYE A good 20 minute fast walk along the Danube gets you to parliament and the city You tcan take trolley bus 75 that goes passed the hotel to the Margaret Bridge A good tip, we took the hop on hop off big bus pass for 72hrs this includes as many hop on hop off stops during the day, a boat cruise, a night bus tour , a walking tour and the shuttle cart up to the palace on the Buda side. Each night we returned home to the hotel and relaxed in the spa centre . Yes we shall return

Very clean rooms, river view, spa facilities and pool. Gave me a surprise cake for my birthday - great customer service

It’s an old school hotel, but actually a great one. One’ll get everything needed - complimentary coffee in the room, free pool, sauna and Turkish bath, and free and reliable Wi Fi. Rooms are old fashioned, with no glamour or modern design, but clean and cozy with comfortable beds. Choice of TV channels is limited and mini bar is not impressive. Parking is charged 10€ per day. Breakfast is senselessly expensive at 10€ per day per person, but it’s not needed actually. Danube view is amazing and city center is reasonably close - up to 30 mins by foot.

Good: Wellness was great!

Good: breakfast Bad: No rules in sauna. people in sauna were loud, they were dressed in swimming suite.

Good: בריכה !

Bad: On Sunday, December 17, the SPA center was closed. Guests were not informed in advance that the SPA will not work on Sunday. On Saturday, December 16th, at the SPA's door was note that fitness room is closed on Sunday. And on Sunday there was an additional notice that the pool did not work that day either because of regular maintenance. Is it possible to organize regular maintain of SPA on weekdays rather than on weekends? Why guests are not informed in time that the SPA does not work?

Hotel has great views with superb spa and bathing facilities, although a little out of town has very good bus service of 7 minutes into centre,food is very good all in an excellent stay

Good: Nice view to Danube. Good breakfast and coffee bar and dinner. And I liked the swimming pool! Bad: A bit too far to walk to old city and city centre.

Good: THE ROOMS ARE CLEAN ! BREAKFAST EXCELENT ! SO MANY HOT FOOD. FRESH JUICE (ORANGE+BANANA,CARROT, BEET,CUCUMBER). SO GOOD VEGETARIAN HOT FOOD AND VERY GOOD SMOKED CHEESE. THE SWIMMING POOLS AND THERMAL POOLS: 26 C, 36 C, 38 C, GREAT Bad: Parking is expensive, it's good to be free, but it's safe and secure! Is perfect can not say anything negative, is the best hotel I stayed at! The metro is a short distance, but you can prefer the bus.

Good: spa is excellent take advantage of thermal baths Bad: Bar meal was nothing to write home about

Good: The bed is extra comfy, staff is great, so friendly. Room is very clean, breakfast exceeded my expecations! Everything was GREAT.

The staff were easy to work with and were happy to accommodate my requirements. It was always easy to get a cab organised and address given to driver...as I don't speak German or Hungarian...The food was great whether buffet or menu.

Nice hotel but bad location. Good spa. Breakfast isn't too good. Nice room. River view.

Location Tip: 3.5 km far from the city center Nich hotel, excellent thermal bath, not a very good location, staff are helpful to a limited extent, breakfast is not bad

Easy to get to. Easy to talk with very accomodating staff. Wonderful.stay

Good: Location a little bit distanced from the city center but on the other hand it was quite and peaceful. Hotel is placed at the river, so if you book a room with this view you will not regret that :) At the hotel, there is a restaurant and a bar. Apart from that the whole SPA facility.

Good: The Spa was very clean Bad: Some of the Staff in the front desk were not very helpful

Good: Excellent staff and everybody was very helpful. Comfortable bed and pillow. The pools were good. The dishes in the restaurant were excellent,and very cheap for a 4 star hotel. Bad: Door rooms are a bit loud as they close. It was warm in the room,and the air conditioner was not working, but i opened the window..

Bad: there is no drink water offered

Good: wellnes service, location Bad: wifi speed

Good: The leisure center was amazing. a lot of healthy choices for breakfast, extremely clean and comfortable. Bad: Staff could have been a little friendlier.

Good: Lovely hotel reception and concierge staff very helpful and pleasant

Booked for short business trip. Excellent hotel in central Budapest location overlooking the river. Nice spacious and clean room. Ensuite was slightly tired but a good size and good facilities. Nice restaurant with piano music on the evening and nice breakfast in the morning. Easy to reach from the airport - took about 45 mins in a taxi mid afternoon.

Good: I already staid several times in the hotel. It's very clean overall, has a nice swimming pool and comfortable beds. Bad: Breakfast is expensive, better to go and grab something in the shop opposite. They also charge for parking, again, it's for free during the weekend or evening at the other side of the road with plenty of spaces. Swimming pool got filled up after 8 pm, so it's better to go earlier.

Good: Included breakfast was outstanding. Bad: Nothing. Great view of the Danube, easy 20 minute walk along the Danube to the Parliament Building.

Pleasant and reenergising on my way East! Excellent frontdesk personnel. Can't wa it to get back . Love the spas.

Good: Breakfast was good , wide selection of food. Staff very friendly and keen to assist.

Good: Good bed. Good leisure facilities. Reasonable value breakfast and dinner Bad: Nothing

The hotel is very nice and clam, but I went for conference so I was on my duty. It was a medium far from train station.However, it was very easy to went to downtown by subway train.Next time in Budapest,this hotel will be the first choice to stay.

This is not the first time I have stayed at this hotel as I find it very friendly. I normally stay here with my husband but this time was with my sister. It was my birthday whilst I was here and the hotel kindly left myself and my sister two lovely cakes and sweets and home baked biscuits in our room on our return after a day out. It was very much appreciated.

I am impressed about this nice hotel with impressive spa and comfortable conference rooms and impeccable service. The staff is very attentive and the there was a surplus of wonderful food available during our conference and breakfast and lunch. Thank You for a wonderful stay!

We were on official trip and stayed at hotel and also attended big workshop in meeting rooms of same hotel for 3 days. Very caring staff. Nice workshop facilities. Room had very nice river view. I recommend to others. Very nice breakfast with huge variety.

The first impression of the hotel is very good. The receptionist was very friendly and helpful. My room was clean, comfortable and well equipped. The food in the restaurant was beyond good. So I enjoyed my stay.

This guest did not leave comments about this hotel.

Super

Good service, good rooms, very good beds. Good breakfast. The gym and spa are very good. A good place for relax.

Good: Loved Breakfast plenty of choice. Staff very helpfull. Good Leisure Center. Good bar. Bad: Just a bit to far to walk from City Center.

Good: Cleanliness and friendliest and most helpful staff Bad: More sachets of coffee and tea in the room

Good: Every thing about the hotel from the food to the frendly staff Bad: Nothing

Good: Staff was a bit stuffy.

Good: SPA . Location .hospitality. cleaning Bad: Nothing

Good: Amazing location!

Clean tidy comfortable hotel. Great breakfast with loads of choice. Close to city centre

Beautiful and very clean environment. Good customer service and excellent healthy breakfast and dinner.

Good: все

Good: Perfect service at the reception, great location, clean rooms Bad: everything was just fine, no issues at all

Good: The buffet meal in the evening was excellent, both in quality and value for money. The staff were exceptionally helpful and friendly. Bad: The toiletries are a little lacking compared to similar hotels, and the beds are relatively basic (comfortable enough, but a little "tired"). The rest of the room is great though.

Good: The hotel was for a fair price. It was a really nice and clean facility compared to others in the surrounding area. The thermal pools and spa area were a nice touch. Bad: The beds were not very comfortable, and the setting was meant for a much older crowd.

Good: Todo Bad: Nada

Good: Very Cleen, friendly staff

We've stayed here a number of times now - the staff in the reception and bar/cafe area always remember us and welcome us. The facilities are excellent - much better than many of the 5* hotels in Budapest - very relaxing and as effective as going to any of the thermal baths. The hotel is located opposite Margaret Island, we had a fantastic view of the Danube and Buda Hills. Transport connections are good - using either the 75/76 tram, the M3 metro, or just enjoying the walk along the Danube.

While not so central in town, it's beautifully located by the Danube river with views of Margaret island.

Good: The view over the Danube and that it's location was ideal for us to get easily to the Duna Arena daily as we needed to. Bad: The property and staff themselves were great, the only downside was that although your booking process said that the rate was non-refundable, it ALSO stated that the card used would only be pre-authorised (which I was prepared for) and led me to believe that I could then pay with Hungarian Forints once there. I was not allowed to do this, being told that the payment had already been taken on the card. This left me with a large quantity of Forints on my return to the UK, on which I will lose a LOT of value to exchange back to Sterling. Had it been clear, I could have saved a lot of money by not taking out so much Hungarian currency in the first place.

This guest did not leave comments about this hotel.

Good: The spa Bad: The end of the dinner meal time

Good: Spa was excellent. Room very comfortable with lovely views of the Danube Bad: Nothing

Good: Location was perfect. A quiet neighbourhood, right next to the Danube with excellent transport links to the city centre. Bus just across the road and 5 minutes walk to the Metro. Staff were attentive and very friendly. Great choice of food and drink at breakfast. The hotel swimming pool and thermal pools were a welcome relief after a days sightseeing. Would stay here again. Bad: During our stay there was nothing negative to write about.

Good: The beds were definitely comfy. Very much liked the swimming pool and the 'rocker' chairs to relax in around the pool. We found the staff helpful and friendly. In the restaurant the staff were always attentive without being overbearing. Bad: The air conditioning in the room wasn't particularly effective. We had ours down to 5 degrees but it was more like 20. Glad we didn't have a room where the sun streamed in (river views get the sun most of the afternoon). Although we weren't messy, some days the room or the crockery wasn't cleaned and one day the beds weren't made. That said, it wasn't a big let down or problem that would prevent me staying there again.

Good: Speaking Hungarian, breakfast, thermal pools Bad: The fact that tourist necessities like transport tickets were not available at the hotel desk and had to be purchased at specific spots in town.

This hotel is perfect if you want quiet surroundings but want a little walk into the city centre, the food is fantastic, the spa is an fantastic added bonus and the rooms are very clean and comfortable, recommend it to anyone!

Good: Staff were extremely helpful. Location a bit out of city centre but easily accessible by public transport. River views good. Rooms tastefully furnished and quite large. Breakfast a good buffet.

Good: Bed extremely comfortable while air conditioning discreet but very effective. Cafe offered nice range throughout day with attentive friendly staff. The medical treatments plus massages etc. were reasonably priced,well organised and comfortably effective. Bad: No negatives

Good: Raňajky, milý personál. Blízko na metro

Good: The views were magnificent. The spa/pool area is fantastic.

Good: Nothing to dislike ! Perfect location, immaculate hotel with friendly helpful staff. Bad: Nothing

Good: Fitness and pool in price of accomodation

Good: The location is really great, right next to the Danube. The sauna in the suite was also really nice. Bad: The elevator was loud and could be heard from the room. Check-in was also fairly slow.

Good: Lots of fresh fruit - huge bowl of cherries when I was there

Good: The breakfast was great - vast amounts of food and a great variety. Dinner buffet was good too, but more than anything it's the staff that made my stay there so pleasureable Bad: Honestly, can't really think of anything. Maybe the milk that ran out sometimes on breakfast? Maybe?

Most convenient place to stay in Budapest! Not the best but absolutely better than many!

Good: There are quite limited option for Veg Food especially for Visiting Indian. Otherwise it was fantastic experience

Good: Everyone who worked at the hotel was very helpful and friendly Bad: I was hoping to get a room with a view of the Dona and also with a balcony.

Good: Beds were very good. Bad: Air-conditioning wasn't cold enough, otherwise all was well.

Good: pleasant staff Bad: the mattress on the bed was too soft for me

Good: very helpful and friendly staff. Lovely pool area. Bad: Put English breakfast/black tea in rooms....NOT Earl Grey

Good: The thermal pool was excellent and the bathrobes made it easy getting from our room to the pool. Staff were very helpful with information on how to connect with public transportation in Budapest. The buffet breakfast offered a very good variety. Hotel was modern, very clean and very near a footpath along the Danube River. Bad: Hotel was a bit far from the facilities we needed. Taxi driver taking us to our river cruise boat got lost and it costed twice as much as it should have since we told the hotel where we wanted the driver to take us.

Good: We simply loved the place! The room, the facilities, the gym and the food! All very good. Absolutely good service from the staff, wonderful extra's and amazing value for your money. Bad: It was a little bit far from Budapest centre, but that isn't really a bad thing, as you can walk and work on your condition ;)

Awesome experience. Staff were very helpful. Hotel has an awesome view of the city.

Good: Staff was REALLY professional, SPA consisted of thermal baths (one with jacuzzi, one w/o), small swimming pool and 2 saunas. The room was decorated in a really hungarian way. Bad: U need to walk about 10 min. to the nearest metro station.

Good: An excellent stay Bad: Nothing