Reviews of Danubius Hotel Helia's guests

Good: Todo Bad: Nada

Good: Very Cleen, friendly staff

We've stayed here a number of times now - the staff in the reception and bar/cafe area always remember us and welcome us. The facilities are excellent - much better than many of the 5* hotels in Budapest - very relaxing and as effective as going to any of the thermal baths. The hotel is located opposite Margaret Island, we had a fantastic view of the Danube and Buda Hills. Transport connections are good - using either the 75/76 tram, the M3 metro, or just enjoying the walk along the Danube.

While not so central in town, it's beautifully located by the Danube river with views of Margaret island.

Good: The view over the Danube and that it's location was ideal for us to get easily to the Duna Arena daily as we needed to. Bad: The property and staff themselves were great, the only downside was that although your booking process said that the rate was non-refundable, it ALSO stated that the card used would only be pre-authorised (which I was prepared for) and led me to believe that I could then pay with Hungarian Forints once there. I was not allowed to do this, being told that the payment had already been taken on the card. This left me with a large quantity of Forints on my return to the UK, on which I will lose a LOT of value to exchange back to Sterling. Had it been clear, I could have saved a lot of money by not taking out so much Hungarian currency in the first place.

This guest did not leave comments about this hotel.

Good: The spa Bad: The end of the dinner meal time

Good: Spa was excellent. Room very comfortable with lovely views of the Danube Bad: Nothing

Good: Location was perfect. A quiet neighbourhood, right next to the Danube with excellent transport links to the city centre. Bus just across the road and 5 minutes walk to the Metro. Staff were attentive and very friendly. Great choice of food and drink at breakfast. The hotel swimming pool and thermal pools were a welcome relief after a days sightseeing. Would stay here again. Bad: During our stay there was nothing negative to write about.

Good: The beds were definitely comfy. Very much liked the swimming pool and the 'rocker' chairs to relax in around the pool. We found the staff helpful and friendly. In the restaurant the staff were always attentive without being overbearing. Bad: The air conditioning in the room wasn't particularly effective. We had ours down to 5 degrees but it was more like 20. Glad we didn't have a room where the sun streamed in (river views get the sun most of the afternoon). Although we weren't messy, some days the room or the crockery wasn't cleaned and one day the beds weren't made. That said, it wasn't a big let down or problem that would prevent me staying there again.

Good: Speaking Hungarian, breakfast, thermal pools Bad: The fact that tourist necessities like transport tickets were not available at the hotel desk and had to be purchased at specific spots in town.

This hotel is perfect if you want quiet surroundings but want a little walk into the city centre, the food is fantastic, the spa is an fantastic added bonus and the rooms are very clean and comfortable, recommend it to anyone!

Good: Staff were extremely helpful. Location a bit out of city centre but easily accessible by public transport. River views good. Rooms tastefully furnished and quite large. Breakfast a good buffet.

Good: Bed extremely comfortable while air conditioning discreet but very effective. Cafe offered nice range throughout day with attentive friendly staff. The medical treatments plus massages etc. were reasonably priced,well organised and comfortably effective. Bad: No negatives

Good: Raňajky, milý personál. Blízko na metro

Good: The views were magnificent. The spa/pool area is fantastic.

Good: Nothing to dislike ! Perfect location, immaculate hotel with friendly helpful staff. Bad: Nothing

Good: Fitness and pool in price of accomodation

Good: The location is really great, right next to the Danube. The sauna in the suite was also really nice. Bad: The elevator was loud and could be heard from the room. Check-in was also fairly slow.

Good: Lots of fresh fruit - huge bowl of cherries when I was there

Good: The breakfast was great - vast amounts of food and a great variety. Dinner buffet was good too, but more than anything it's the staff that made my stay there so pleasureable Bad: Honestly, can't really think of anything. Maybe the milk that ran out sometimes on breakfast? Maybe?

Most convenient place to stay in Budapest! Not the best but absolutely better than many!

Good: There are quite limited option for Veg Food especially for Visiting Indian. Otherwise it was fantastic experience

Good: Everyone who worked at the hotel was very helpful and friendly Bad: I was hoping to get a room with a view of the Dona and also with a balcony.

Good: Beds were very good. Bad: Air-conditioning wasn't cold enough, otherwise all was well.

Good: pleasant staff Bad: the mattress on the bed was too soft for me

Good: very helpful and friendly staff. Lovely pool area. Bad: Put English breakfast/black tea in rooms....NOT Earl Grey

Good: The thermal pool was excellent and the bathrobes made it easy getting from our room to the pool. Staff were very helpful with information on how to connect with public transportation in Budapest. The buffet breakfast offered a very good variety. Hotel was modern, very clean and very near a footpath along the Danube River. Bad: Hotel was a bit far from the facilities we needed. Taxi driver taking us to our river cruise boat got lost and it costed twice as much as it should have since we told the hotel where we wanted the driver to take us.

Good: We simply loved the place! The room, the facilities, the gym and the food! All very good. Absolutely good service from the staff, wonderful extra's and amazing value for your money. Bad: It was a little bit far from Budapest centre, but that isn't really a bad thing, as you can walk and work on your condition ;)

Awesome experience. Staff were very helpful. Hotel has an awesome view of the city.

Good: Staff was REALLY professional, SPA consisted of thermal baths (one with jacuzzi, one w/o), small swimming pool and 2 saunas. The room was decorated in a really hungarian way. Bad: U need to walk about 10 min. to the nearest metro station.

Good: An excellent stay Bad: Nothing

Good: Very nice "healthy corner" for breakfast. Nice pools with almost no people.

Good: Everything from the moment of check in We got up graded a junior suit. Staff very helpful in booking our excursion and taxi. Nothing I can say bad about the hotel. And if given the chance I would DEFINITELY stay again. Bad: Nothing not to like.

Good: The hotel was fantastic! Has everything you would want in a hotel - spa, salon, swimming pools and jacuzzis, restaurants, a gym, a sun terrace and very polite and professional staff. Highly recommend this hotel to anyone going to Budapest. Bad: The hotel is slightly away from the centre but it is a 6mins walk to the metro and there is a bus stop close by as well. This wasn't a major issue at all.

Good: This is a lovely hotel throughout with excellent facilities, the gym, pool area and the spa are very impressive. There is a cafe and a restaurant offering a good choice of food at very reasonable prices. All the staff were extremely helpful and friendly during our one week stay, and the hotel was immaculately clean.

Good: All of it. It was a lovely place. Only the food i did not like. I had a steak. Asked for it to be cooked well. It came back with blood pouring out of it. Sent it back. But did not want it returned it put me off

We are enjoying our stay here in Hotel very much !the swimming pools are super fantastic and the Fitness studio too!We had fun even we stayed only 4 Days !The service is super good !Friendly staffs especially the chambermaid!the Hotel is an Excellent Standard!Thank you so much

Good: The Location was great. Near the metro which provided us links throughout the centre. The staff were very helpful. Swimming pool area was fantastic we relaxed a lot Bad: Not a lot to be honest.

Good: Great variety at breakfast , all fresh and well served. King size bed and amazing Danube view. Quiet and clean , spacious room. Nice spa center , friendly staff Bad: I would like to be informed about the non-availability of double bed , as per my booking, prior my arrival.

I have stayed at this hotel several times 5-6. It's really nice, clean, nice staff, spa experience. It's probably the best hotel I stayed at in Hungary and I do travel a lot and stay at very expensive hotels in Europe and the USA. Are area is not so glamorous but the hotel does the job for the price. Parking is Ok but need to valaidate the ticket each time you want to leave and no one told he that first but now I know. There is a grocery store across the street, a pastry shop and subway is 3 blocks that takes you down town. There is a very good restaurant by the subway called Fanyuvo open till 11pm. Worth the money. I'll be back. Attila, USA

Good: food, Bad: not enough TV channels

Good: If you you're a gym buff like myself, this is definitely the place for you. This hotel had the most complete gym I have ever seen in a hotel. Dumbbells up to 25 kg ~ 55 pounds. Barbels with plenty of disks. Pull-up bar. All your regular machines. The only things missing was a bench press with a free barbell and squat rack, but you could do them on the Smith machine. Plus, plenty of treadmills stationary bikes, even a rowing machine. Pool was also quite cool and had a good length for laps. Jacuzzi was also good. Cool Danube view from our room. Breakfast quite decent with plenty of choices. Bad: Staff at the pool a bit off-putting, closing the lights at 9:50 to let you know they are closing at 10:00. Wi-fi speed was not so good.

beautiful hotel with great friendly and efficent helpful staff.

Good: Great location on river, a little out from the centre but a great walk along the river. The spa facilities and pool were above expectations. Clean and tidy hotel. Large room with great view over river.. Great city. Restaurants very good and only a two minute bus ride away. Get the 7 day transport ticket.....its cheap and value for money, including trip to and from airport. Bad: My only downside was only 2 coffee sachets each day.....not the end of the world!! There is a shop across the road where can buy things and put in fridge in room if, like me, you don't require a big breakfast.

Good: room is clean excellent hygiene, balcony has a beautiful view, the beds are wonderful soft, Bad: More tv canal

Good: Decent wifi. Nice location visually but if you are on foot a bit far from center. Sauna in room. Big plus from my side. Big rooms with sleeping and working area. There was an conference in hotel an since I wanted to eat at restaurant I was pointed to lobby bar where waiter was a litle bit surprised wit the idea. But eventally I ate a very decent meal at lobby bar.

Good: This is a very good hotel, well managed.

Good: Comfortable room, nice wellness area, great massage, friendly staff, live piano music during the dinner time - everything you could wish for great relaxing!

Lovely hotel, very friendly, helpful staff. Short walk along the river to city centre, main sights, shops & restaurants

Ideal hotel for city break. Nice walk along the Danube to city centre about 30mins away. Also close to metro which is cheap and regular. Hotel breakfast has a good selection and the staff in the hotel are all polite and courteous. Spa is a fantastic addition to hotel which makes it good value at the price. Also paid a little extra for nice views of the Danube. Loved Budapest and had a great stay at good price.

Good walking distance to the downtown. Rich breakfast. Large car park.

Good: Excellent stay. Good hotel, a little bit old but renovated; spotless clean. Good sized room with great view on Danube, comfortable beds and linen. Not central location but close enough to public transport, metro station (5-7min walk); can have a nice walk, on the Danube river side, till Margit Hid, Parliament. Very good, tasty and varied breakfast; very good restaurant food. Clean, stylish atmosphere, large pools in the spa. Kind and helpful staff. Highly recommended for a Budapest trip, holiday.

Good: Great hotel to escape from noisy city-center. Excellent breakfast menu, variety of choices, really many good healthy options additionally to many other regular breakfast selections, spacious & clean restaurant. Hotel personnel was very nice and helpful, all questions we had were resolved & had an answer. Spa is nice & not much crowded. In 2 min walk there is a good supermarket. Its very pleasant & calm place if you like to walk on river bank, if anyone does jogging or running absolutely great place because after 1.5km along Danube river you can switch to beautiful Margaret island and continue your training. Loved every day we stayed in Helia & beautiful Budapest! Bad: Constructions work on Danube bank is still on going, and it's very near to hotel, get ready to wake up by 7am from Mon-Fri once all machines start working, fortunately that allow us to get up for morning jogging & earlier breakfast. Not many restaurants nearby, but the same time it's just around 1.3-1.5km to the center by walk to get to the centers. Taxi is considerably cheap & very easy to get from the hotel.

Good: Comfortable not very big rooon, the best term baths, interesting program of trainings likes as yoga, massage services. Good restaurant. Live music in hall and in restaurant. Bad: Too expensive buffet dinner

Bad: Wifi strength

Good: The towels were changed every day, very inte ligent heating device for towels & bath suites, excellent food, with a large variety of flavours and last, but not the least, the lovely spa center with thermal water, jacuzzi and different types of relaxing massages. Bad: I cannot see anything that could have been better.

For the life of me I can't understand why they supply tea and coffee in the room's but no milk, it's the only hotel that I have ever stayed in where you do not have the use of a iron and iron board but told we have a laundry service other than that ok

Good: Free access to swimming pool, sauna steam room etc Accessibility of the hotel Bath robes left for us free of charge View from our room was out of this world :) Bad: Very poor wi fi Hotel staff knocked and opened our door a lot, it got very frustrating after awhile

Friendly staff ( especially peter ) , quality of the food was fantastic , and the overall upkeep of the hotel is to an excellent standard ! Thank you for a wonderful stay in Budapest ��

Good: I ESPECIALLY LIKE THE THERMAL BATHS. Bad: PERHAPS MORE FACILITIES FOR COACHES OR BUSES TO VISIT THE MAIN ATTRACTIONS IN BUDAPEST. Location Tip: THE HOTEL WAS WELL LOCATED CLOSE TO MY DENTAL PRACTICE IN HEGELYIUS GYULA. I CHOSE THIS HOTEL FOR THE SECOND TIME THIS YEAR AND WAS VERY PLEASED WITH ALL THE FACILITIES PROVIDED ,THE BUFFET DINNER WITH MUSIC WAS A TREAT AND MANY GUESTS SEEM TO ENJOY THE BUFFET CHOICES FOR BREAKFAST XXX THE THERMAL BATHS IN THE POOL WERE GREAT FOR RELAXATION AND LOTS OF OTHER FACILITIES FOR MASSAGE AND SALT BATH THERAPY WERE ALSO USEFUL FOR THE GUESTS WHO WANTED TO IMPROVE THEIR HEALTH.THE HOTEL STAFF WERE VERY EFFICIENT AND POLITE. AM GOING BACK AGAIN TO THIS HOTEL BY THE END OF THE SUMMER MONTHSXXXXX

Good: We were able to have kefir for breakfast good for the gut, which we are unable to get in the UK Bonus

What can I say? It was just grate

Good: The room was very comfortable, and clean. The wifi was fast. The staff were pleasant and helpful. The pool and sauna/steam room were nice and clean. The food was lovely, and good value. Bad: I can't think of anything that could be improved.

It was one of the most beautiful expriences that we had. everything was perfect in this Hotel. Breakfast, Staff, cleanliness, rooms view, connectivity to the town.

Good: Spa facilities

Good: They help me with all my questions on the train. I was alone in this hotel and they all were nice.

Good: The spa facilities were great, everything was very clean - The rooms were lovely, beds very comfy and the croissants and coffee included in the price were delicious!

I enjoyed my stay very much! The hotel is comfortable and clean, the rooms are spacious. The indoor swimming pools are fantastic! Hotel guests can even use a steam bath and a sauna. Pool and sauna are included in the room price. I would book it again without any doubt.

Very nice rooms with good wiew over the river

Good: Amazing 2 floor gym with nice staff and good equipment. Wonderful breakfast with a big variety of food. Coffee and tee in the room. Bad: The location and they had no body lotion :)

Good: Amazing 2 floor gym with nice staff and good equipment. Wonderful breakfast with a big variety of food. Coffee and tee in the room. Bad: The location and they had no body lotion :)

Good: Very nice and clean hotel. Excellent huge breakfast. Excellent services and beautiful spa which is free of charge for hotel guests. Bad: Not within a walkable distance to the city center.

We chose the hotel because of its swimming pool which was excellent. Everything else about the hotel was great too - e.g. value for money, comfort, breakfast, staff etc. Maybe it was a little far out and the room was too hot at night be we'd stay there again.

Good: Everything We really cannot fault this hotel at all. The staff are all friendly & efficient. The room & all other areas of the hotel were spotlessly clean. Beautiful Spa & the breakfast buffet was the best we have ever seen. The hotel is a bit out of the city centre, but sits on the bank of the Danube. There is a Metro station 5 minutes walk away with a great coffee shop on the corner. Trains run every 3 - 5 minutes & only take 10 minutes to reach the centre. Brilliant stay!

Good: Breakfast and dinner excellent

Good: super friendly staff. very clean. great Wellness area and treatment, not crowded at all, very warm water in the pools, great steam bath. We could stay in the wellness area even after checkout as long as we wanted. Very big fitness area with lots of devices. Best breakfast ever (fruits, salad, freshly pressed juice bar, egg, sausage, cheese, sprouts, soy milk, several cereals, lots of bio, cake, ... ). During dinner time there is a piano guy playing. In our confirmation there was a note about construction work. It is outside of the Hotel. We didn't hear it (weekend). However, we got a free salt room treatment because of the construction site. Bad: the food a la carte sounds better than it is. it is not bad but a bit pricey and nothing special. the evening buffet is also kinda pricey if not included. The rooms are quite small but it is ok. We usually don't spend much time in the room during vacations. No fitness classes on sundays and few on saturdays.

Good: Brekvast and servis as a hall Bad: Više šlepera in spa,you must buy one, instrumenti to renta organe one

Good: Excelent breakfast, nice stuff.Smart tv in the room. Large parking area.

Good: Newly refurbished room, fast and reliable wifi, excellent breakfast, thermal spa Bad: Car parking requires paper tickets to be checked at reception with every exit and return and does not work with room cards

We had a lovely three days here at this hotel, the staff are friendly and the Spa is brilliant three different pools temperature, steam & sauna all very clean. Food is nice breakfast lots of cereals etc Looking forward to coming back next year ..please note if you are coming before the March 2017 the hotel is having work done so can be a bit noise but they give you Salt Cave treatnent for free because of the noise

Lovely spa, lovely staff, excellent breakfast! Quite far from the city centre but fine if you fancy an hour's walk along the Danube

Good: Location to places of interest Bad: TV channels movies ect

Good: It was really good experience. There were a swimming pool, spa, and beauty theraphy. The most important thing was that a restaurant of the hotel provided a good meal in their buffet so we loved eating several types of local foods. Bad: One thing was not satisfied with our family. The windy noise from outside was very strong even though we closed a window in the room. I noticed that problem to the hotel's satisfaction survey. I think the window will be repaired as quickly as they can.

Good: Good value for the money I paid. Nice breakfast Full SPA

Good: Good location,good facilities,very pleasant staff. Bad: No option for a small breakfast, all or nothing for the full price

Very clean hotel with courteous staff on the outskirts of the city with good transport links via trams that stop outside close to hotel.Excellent spa facilities if like us you get stuck in the hotel because of cold wintry weather. Will use the hotel again when me and my wife go back to Budapest later this year.

Bad: Coffee could have been better. Overall breakfast were good just coffee were teribble.

I realy like this hotel. Nice rooms. very clean. Free internet. Very good SPA

Good: We enjoyed staying at Danubius Helia and will be back soon. Friendly staff, they all speak English or German, extremely polite and professional, good spa, good location. The city center is rather easy to reach walking or by bus. (3 km)

Good: Friendly & helpful staff at reception, room service, bar, pool`s and also dinning area. Would like to personally thank to the team, which was working on Saturday 01/07/2017, including the TAXI company which has given an exceptional service.

Good: Everything was ⭐⭐⭐⭐⭐ Bad: nothing

Good: Very good hotel. Good location. Nearest metro station is in 5 minutes on foot (3 stations to city centre). Big supermarket is across the road. There is free coffee with 2 croissants from 7 to 10 am. Spa with thermal pools and saunas are free for guests. There are bathrobes, a kettle and minibar in the room.

Good: the spa after a day sightseeing. Bad: The food was never very hot. Covers on the buffet would solve the problem. some rooms should have walk in showers not over baths Location Tip: quite a way from important sights but good local transport which is free to over 65's Our group of 6 people are all around 80 years old and we found the hotel although beautifully modern still had some old world charm.

Good: good location, friendly staff, comfortable stay especially with the spa Bad: none

Good: wifi, sauna, cleanliness, parking, staff

Good: Very good location, close to metro and bus station. Friendly and helpful staff. Clean rooms. Good food. Bad: Nothing really

Good: The croissants and the coffee in the morning, the pools! Bad: All was nice!

Good: The hotel was perfect, just as the pictures shown. We requested a river view (cost slightly more) however we were upgraded at no extra cost. The breakfast buffet was excellent with the largest choice of food I've ever seen in any hotel. The spa facilities and pool were also excellent.. Bad: We should have stayed longer than 2 days!

Good: Room was as expected , clean, services was good , in general was pleasant Swimming pool is nice , and all SPA facilities Bad: Bathroom a little bit small, but otherwise clean