Reviews of Danubius Hotel Helia's guests

This is a mass market hotel, mainly used by tour groups and airline staff etc. There are 4 pools (very crowded) and the water is hot (38 degrees) and spa with medical services and therapy, river view. We booked the junior suite, and the bed was wonderful and very comfortable (hard matress). Breakfast was extremely crowded, most foods catered for, as expected for a 4 star hotel. Checkout is 11 am. Please bear this in mind, as some hotels have late checkout, but not this one. We were chased from the room with phone calls, knocks on the door, etc. You can open the windows. This is important to mention, as it is nolonger standard in some modern hotels.

Good: We had a fantastic stay. Absolutely recommended 👌

Good: The spa center (pools + sauna) is lovely and clean, nice and helpful staff, fresh&delicious breakfast with lots of options, clean room, quiet area, well-connected to the city center, very comfortable bed, great value for money! Bad: Not enough toiletries (toothbrush/paste, body lotion), coffee/tea refills in the room, no Netflix app, lots of kids/families in the hotel - it can be loud.

Good: Renovation price, breakfast

Great value for a great price!!! Everything was amazing. The food, the rooms, the service! Keep it up guys!!!!❤️❤️❤️

Good: Excelente hotel, lovely place to stay, and excellent food. Very clean, mazing customer service Bad: Everything

Good: Welcoming hotel with excellent facilities including a spa with 3 separate swimming pools, sauna, treatment rooms, beauty salon etc. Decent rooms, clean, handy enough to metro stn. Decent breakfast. Bad: This hotel would have had a higher score but for the overly soft bed and pillows that offered no support whatsoever.

Good: Pools and spa was very good. Breakfast had a lot of variety and was delicious. Bad: We had an early flight. We asked for an early check-in but they said they haven’t got any ready room. We came back 1 hour before the regular check-in time. They said the same thing but they offered me early check-in with some amount of money with an email. So actually they had a ready room.

A Relaxing Stay with Everything You Need 🌟 We had a wonderful stay at Danubius Hotel in Budapest! This hotel truly offers everything you could want for a relaxing getaway — from the beautiful spa area to the comfortable and stylish rooms. The spa and wellness facilities are a highlight: a great mix of indoor and outdoor pools, several types of saunas, and plenty of massage and therapy options. Everything is clean, relaxing, and well organized. The only odd part was that the saunas were separated by gender, which felt a bit limiting — a mixed sauna would be a welcome addition. Our room was perfect — spacious, elegant, and very tastefully decorated. A small suggestion: it would be helpful to add trash bags to the bins, and in our case, the ventilation system wasn't working, which caused an unpleasant smell. Breakfast was overall very good and tasty, with a wide variety to choose from. Just one small thing — the omelet station can be quite slow, so a bit more speed there would make mornings smoother. Also, the coffee from the machines wasn’t great — we wouldn’t recommend it. The location is about 25 minutes walking till the turistic area but is a nice walk near Danube with great views. I prefer this one eaven if before we stayed in the center. Despite a few small details, this hotel is a fantastic choice, especially for those looking to unwind. The pools, spa, and overall atmosphere make it a top pick in Budapest. We’ll definitely return!

Good: Amazing bed Lovely hotel Superb breakfast

Good: All staff very friendly especially the front desk Bad: Toiletry

Good: New hotel. Comfort and serwis. Bad: Cold water, very sorry but at night and in the morning not availble hot water in the bathroom.

Good: The inside interio was so beautiful, freshly renovated, the sauna . The pool area is exactly as it is on the pictures Bad: The disinfection containers we empty and not working

Good: Location and cleanliness

Good: Very clean property. The salt cave and multiple indoor pools were amazing! Breakfast was exceptional! Quiet location just outside of the city center but easily accessible transit to anywhere. Felt very safe and the price can’t be beat; nearly 1/3 of the cost as staying in downtown. There’s a grocery store and convenience store across the street. Bad: Bathrooms are quite small and air conditioning didn’t work the best.

Good: Everything is nice. Top stuff

Good: Nice refurbished room with a great river view. Staff members are very kind and helpful. Bad: Swimming pools are in need of a full makeover. The whole pool area is very outdated, looks like something from the 70's.

Good: Breakfast Bad: The staff was inattentive and did not know the status of the accounts for each room, which generated confusion and improper charges.

Good: Hotel is situated close to the Hungarian Parliament (good location to be honest). The parking space has many places to park your vehicle. Breakfast has a lot of options Bad: Maybe a you should have some beverages in the minibar. The parking costs 12Eur/day. I see that it is very comon in Hungary to pay extra for parking. I personally don't like this practice.

Good: Room was clean and comfortable, breakfast was amazing. Bad: Location on the riverside.

Good: Very good facilities, good location with public transport, very nice breakfast Bad: Nothing

Good: A wonderful hotel with wholehearted service, a professional team that provides personal attention that makes you feel at home, a personal thank you to Mayer Máté who was there for everything we needed will be back in the future. Thank you very much

Good: Facilities Bad: Same breakfast everyday.

Good: We have stayed at Danubius Hotel Helia on several occasions, and this year was no exception. Recently renovated rooms, magnificent view of the Danube River and Margit Island, courteous and professional staff, excellent breakfast selection, and well-maintained spa area featuring pools and jacuzzis — all of this creates hotel's cozy and unique atmosphere. Without a doubt, we will choose Danubius Hotel Helia again for our next visit to Budapest. Bad: The only minor inconvenience during this stay was the design of the shower cabin — despite our best efforts, water would still leak onto the bathroom floor.

Good: It was all very clean rooms over looking the river were all done up. It was very comfortable and clean. The spa was very nice all pools were inside though. The breakfast was sufficient aswell. Bad: We felt we were out a little from everything . No entertainment in the hotel

Good: Renovated hotel, very helpful staff. It’s a pleasure to stay here. Bad: All

Good: Liked the spa Nice hotel location was average Bad: Air con in room was not good

Good: Convenient and quiet location. Comfortable room. Excellent breakfast.

Good: The hotel is very good in terms of what you get for the money. Clean, even though i moved the bed and it was not clean underneath. But the sheets and everything else was good. The breakfast was very good with gluten free options as well and also traditional food. We also had dinner there and it was also very nice. Bad: The location is not great compared to the city center. Also when we went to the pool and wanted to but some slippers because it was mentioned that it’s mandatory (but all the people had the hotel room slippers), they couldn’t add the expense to the room which was an inconvenience for me as I didn t had my card or phone with me. And the most upsetting part was that I couldn’t pay them after, I had to go back to the room and get the card, pay the 4 euro for the slippers that no one else was wearing.

Hotel staff are so helpful , The hotel perfect for families and is in very good location at the side of the Danube river with perfect sight for Marguerite island ,Buda heights from other side of Danube river and our room have a Buda castle ( not so close but we can see it easily ) walking distance for supermarket , bus station and few handed meters to the underground.it was a great stay and definitely will be my place every time I visited Budapest.

Good: Everything was awesome! Spa zone has three different swimming pools with different temperature and sauna in each changing room. Lovely territory, close to the river where you can have a good walk with your dog.

Good: Comfortable beds. Lovely river view. Sensational breakfast. Staff were excellent and pool/steam room access is a highlight. Bad: Needed a space to hang wet bathing suit. The bathroom didn’t accommodate that which is tough for a hotel with a pool.

Good: big clean room that faces the Danube with a little balcony. came to the hotel also for the spa. good combination of spa and breakfast, and they have the useful bar. Tip: for cakes, go to "Trombitás cukrászda" just opposite the hotel, and take the salted cheese muffins. and also the cakes... the prima supermarket in just there on the way. breakfast was good, you will not stay hungry. Bad: the jacuzzi in the pools (air bubbles) shuts down automatically for 10 min. after 10 min. working. so you have to catch a place... there are 2 hot water pools - but only one has the bubbles. far from the city, you have to take a taxi if you wish to avoid public transport.

Good: The location was great, and bolt taxi service was awesome and very affordable to use. Cleanliness was outstanding. The breakfast was magnificent. The spar was nice and relaxing with a proper man's sauna (very hot 🔥), and most of all, the staff were wonderful. Very welcoming, friendly, and helpful. This was our first visit to hungary, and we felt very welcome from arriving at the airport to the hotel. Lovely people. We will definitely return ❤️ Bad: Nothing. Everything was great and the staff were amazing.

Great spot

Good: Outstanding hotel and facilities. Staff so friendly and could not do enough to help my daughter and I have a wonderful stay. Even gifting a traditional cake for her Birthday. We thoroughly enjoyed excellent spa and pools too Bad: Nothing

Good: Nice and clean place. Staff available as well. Well connected. Breakfast OK. Free access to the SPA. Bad: Nothing specific to report. Mabe the setup of the bathroom wasn't ideal but these are small details overall.

Good: Excellent selection available for breakfast. Selection of food for lunch was also good with very tasty food, particularly, soups and salads. Gym, sauna and pool on site were also a real bonus. Great start to day before breakfast. Wife and I are 67 plus. We found out we could get free public transport which was a great bonus. Bus 15 around corner, city centre in 20 mins. What's not to like? Bad: Nothing to report!

Good: All the facilities are incredible, and the decoration is stunning, you can see that everything is throughly thought and taken care of. Breakfast is great, even when the restaurant is crowded. The spa is excellent. Bad: The pools could be very noisy, and the silent hours were not respected.

Good: All Bad: No

Good: Good location Clean room Friendly staff

Good: I enjoyed everything except the quality of the cleaning. Bad: In our room, there were cobwebs and a buildup of dust in the corners. The cleaning does not appear to have been done properly, which is unfortunate, as the establishment itself is truly excellent. Sadly, the cleanliness does not match the high standard of the place.

Good: Everything

Lovely hotel, excellent staff, very good location about 15 mins walk from the busy bit. The pool was really nice and a good size. Breakfast was a buffet and plentiful. Bar area was very pleasant. There are bus stops nearby for use of public transport. Top tip, buy a travel card (we got a 3 day one, £10 per person), unlimited travel on buses, trams and underground, all which are clean and frequent. Would definitely stay here again. 100% recommended.

Good: Nice room with nice view on Danube. Very comfortable bed and was near to the location where I had a conference. Very practical hotel that I will probably be using again in the future for my coming meetings and conferences. Bad: Something that I find strange in a lot of hotels is that showers are not equipped with thermostatic taps: set the temperature and you get no nasty surprises. How come so few hotels install this?? A bit far from city centre so pretty dead neighbourhoud in the evening (but maybe that's a good thing when coming for work ;-) )

Good: Everything was good. Reception staff are very polite and helpful. The spa was good after a long day trip. Breakfast with plenty of choice Recommend to everyone Bad: Nothing

Good: Breakfast was so good. Lots of delicious options. The hotel is very well maintained as well. Bad: Nothing.

Good: very clean, very modern and new Bad: we were supposed to be on the upper floor, but there were rennovations so they put us on the 1st floor and the view was less beautiful

Well kept, staff was friendly and helpful, room was clean and was able to accommodate our family of 4 adequately. It was close to everything and literal walking distance from the Danube river close to all the boats. Breakfast was also delicious stayed 4 nights and it was great each time.

Good: I had a wonderful stay at this hotel! The staff were incredibly helpful and provided top-notch service throughout my visit. The breakfast was delicious and offered a wide variety of options, including a dedicated gluten-free section, which I really appreciated. Everything was clean and well-maintained, and the view overlooking Margaret Island was absolutely beautiful. Highly recommended!

Good: I like the ambiance of the hotel. The staff are very kind. Breakfast and lunch are great. We are always full 😆. The room has a positive vibe.

Good: Pool, spacious room, parking availability & location Bad: Operator doesn’t answer the phone when we called, poor breakfast varieties , housekeeping is defective and desert once it’s finished no replacement

Good: Very stylish hotel, spacious room with a view of the Danube. Excellent breakfast with lots of choice.

Very friendly staff and spa was great. Breakfast was excellent. Very clean hotel

Good: Everything was great! We loved our stay ❤️

Good: Clean, breakfast was good. Bad: Parking costs money, it should be free. Also the fire alarm rang at 6 am, waking everyone up with no reason and no one apologized for it.

Good: The spa area,the breakfast &dinner,the staff,it was a pleasant stay,i will return!!!

Good: Leisure facilities and breakfast Bad: Room was very dusty when we checked-in. Had to call housekeepers to refresh and hoover. It was full of dirt and fluff around. This area needs more attention. But we loved our stay, a clean and tidy place apart from this experience. Seems a newly renovated place, so great facilities.

Good: The hotel is renovated, the lobby looks modern and specious, the hot pools are great and the breakfast was excellent. Loved it

Good: location good spa breakfast clean/spacy rooms Bad: soft beds paid parking for guests...come on expensive beer

Good: Modern and good size rooms. Breakfast was varied and good quality Bad: Nothing

Good: Excellent

Good: Rooms are completely renovated

I have spend 3 night 3 years ago. The Hotel have a lot to offer, I did not use most of it. However, the view to Danube river is so peacefull. You would have the best view of the island. And you can walk cross the bridge to get in to it. Bar, pool and not too far from center nice caffee near by local one not star box 😉.

Good: Hotel was in a lovely location with views of the Danube from our balcony. The room was very clean & very comfortable. Bad: Breakfast some mornings were very busy, and I noticed they had only one toaster operating...They really could do with more.🧐🤔

Good: The respection

Good: Lovely pool and spa. Wonderful breakfast and good value Bad: Room was too warm and the air conditioning was not very effective

Good: Great hotel, renovated rooms, friendly staff, delicious breakfasts and dinners, wonderful spa area! Great location, close to the metro and a wonderful landscaped embankment with a view of Margaret Island for evening walks! We will definitely come back next year!

Another great stay!

Good: Great location and comfortable stay The hotel is in a great location, with easy access to public transportation including buses and the metro. The rooms have been recently renovated and clean and comfortable. The food is delicious and offers a good variety. Overall, this hotel is a great choice for anyone visiting the city! Bad: The spa and pool area hasn't been renovated yet, it’s still functional and can serve the purpose

Good: The location was ideal. Gave us walking proximity to the city as well as attending a conference in the hotel. Bad: Nothing really…

Good: Breakfast very diversified and good and the spa. Bad: Distance from the center, but we were aware of this fact

Good: All great. Bad: Breakfast is not as fantastic as everything else. Could add maybe some pancakes, some fish.

Good: Great location, kind staff, very clean and comfortable rooms, great pools with quiet hours (adults only) from 7 to 9 am and 8 to 10 pm. Breakfast was also pretty good. Bad: Parking is not included in the price and it is charged 12€ per day. Very small bathroom, but has everything you need.

Good: Everything was outstanding – a wonderful hotel with excellent service. We highly recommend this hotel and would gladly come back again. The location is perfect.

Good: Good location clean comfortable hotel Bad: nothing

Good: 10/10 Great staff!

Good: Gym, Breakfast, Staff

Good: Spa and breakfast Bad: We had to ask for room cleaning service, wasn’t the best

Good: Breakfast was amazing

Good: The gym/spa, buffet meals, walking distance to Margarit Island. Grocery store across the street.

Good: The hotel is newly refurbished; the rooms and beds are amazing. Complimentary coffee, tea, and bottled water are a nice touch. The staff is supportive, quick, and professional. The parking lot is safe and reasonably priced. Even after check-out and paying for the parking ticket, you can still leave your car on the hotel grounds while enjoying one last stroll through beautiful Budapest. The hotel's location is excellent, with easy access to metro, bus, and train stations. The neighborhood is quiet and friendly.

Good: Good location, close to public transportation. Very friendly and efficient staff. Most staff very good English speaking. Very good and varied breakfast. Very spacious and well-equipped SPA area. Plenty of parking spaces. Bad: Totally inefficient air conditioning system in the room. The room is very difficult to ventilate (only a very small window can be opened). It was very hot for April and the air in the room was very difficult to refresh and/or cool.

Bad: Air condition cooling mode was off due to "winter season" while room temperature was over 22 deg C.

Good: We had a wonderful stay at the hotel! The swimming pool access was a real highlight – clean and relaxing. I also enjoyed a very professional massage at the spa. The breakfast was delicious with a good variety of fresh options. Highly recommended!

Good: The breakfast was amazing and newly refurbished room was spotless. I loved the bathroom and the beds were comfy Bad: Just two small suggestions please. First, it would be nicer if steam room had smell of eucalyptus or peppermint as it is much nicer and healthier for people with asthma and respiratory issues to have steam room mixed with those essential oils. Second, there was a group of tourists from India, both adults and children. They were very loud and managed to block both entrances to swimming pool as they would use the areas to gather. It was annoying particularly to elderly local people who I am sure paid what is a lot of money in Hungary to have a pass and use spa facilties. This group completely lacked self-awareness despite seeing how inconvenient it was for everyone else to enter and exit the pool on either end. The employee should have approached them and said something, instead they were left to cause inconvenience to everyone trying to use that pool.

Good: Great room, spa and breakfast Bad: Bar drinks too expensive

Bad: A false fire alarm at 6:30 extremely disturbed us

Good: Good relaxing facilities, nice staff, lots of food options. Close to Danube's promenade

Good: It was my second time staying in Budapest and I really enjoyed staying in Danubius Hotel Helia! I would definitely recommend. - Close to Dorza tram (~10 min walk) which connects you to multiple sights and even to the airport bus. - Staff are really friendly! - Spa was insane, so lush! The Jacuzzi, pool and sauna were a pleasure to use. - Champagne in the morning breakfast - not sure if this was because our stay was during Easter. - Really clean rooms, overlooking a stunning river view. - Super close to Prosecco Unlimited Cruise (~11 min walk) and Hungarian Parliament! Bad: Everything was lush and this wouldn’t put me off staying. Breakfast was lovely however there were limited vegan options so it would be lovely to see more but equally understand if there isn’t as it is a new concept.

Good: The staff were very friendly and helpful. The hotel and pool area were spotlessly clean and the range of food at breakfast was very good with fresh omelette station.

Good: Balcony view.. Clean room Bad: Bed too soft.. Bath Water pressher

Good: - the spa/pool; - the food; - refurbished rooms; - location near Danube; Bad: - Can't think of any;

Good: Spa, comfortable bed, location, friendly staff Bad: One of three elevators didn't work.

Good: I visited Budapest for the spring half marathon. The hotel is within walking distance from Margaret’s island. I could easily walk there to pick up my race number the day before. On race day I wasn’t stressed about public transport. I walked stress free to the starting line. After my race I enjoyed the hotel’s spa facilities. The hotel is also near the metro station so I could easily visit the rest of the city. Breakfast was super rich. I had several meals at the hotel’s yellow restaurant. I couldn’t resist their risotto. So delicious! Extra friendly and kind staff. They are also fluent enough in English. Great location, great facilities, great staff and definitely a value for money choice. I would definitely stay in this hotel again and again.

Good: breakfast is nice, renovated rooms are beautiful Bad: Sauna in the spa has to be renovated. The wood is old and dark. Open metal details are dangerous in the sauna

Weather was cooler than we had hoped but it didn’t spoil our trip. Hotel was lovely and clean. Staff were very helpful

Good: The Gym was wonderful. Breakfast excellent. My room was a little bit, small 638. But with superb river view. i will use the swimming pool next time. Bad: The Taxi didn't drive me inside near the hotel door. due to not allowed to open the electric gate I was urged to carry my Lugges all the way up to the reception. when i informed the reception about the above. they mentioned that they have no access to the DOOR entrance. Which is a BAD & Sad reply.

Good: Clean renovated rooms, friendly staff delicious food in general and great breakfast. I would definitely like to stay there again.

Good: Every thing was great, especially mate and peter at the reception. The food is high quality( maybe if they added pancakes it would be even better) The staff , the pool, the rooms all perfect. The only small problem is, is that the metro station is 8-10 minute walk.