Reviews of Danubius Hotel Helia's guests

Good: Excellent hotel, would recommend. Room: We stayed in the cheapest room. It was spacious, large TV, wardrobe space and sliding door shower that was larger than the pictures suggested. Food: Breakfast had excellent varation of fresh baked breads, pasteriers, full English, range of eggs options, deli meats & cheeses, fruit & yogurt and then a hot option that changed daily. Evening buffet was also very good with range of vegetables and meats. We ate in the Bristro and thought the food was very good. Spa & Fitness studio: Two story gym with good selection of weight equipment, yoga studio with TRX, and variation cardio machines. The spa was pleasant, it had 2x pools and gender segrated sauna and steam room with were hot. Service: Staff were very friendly, the front desk staff pointed out a range of tourist attractions and good restaurants. The room was tidied daily with fresh towels & new coffees. In addition, the staff saw we'd put birthday banners up in the room and very kindly left us a complimentary bottle of prosecco to find when we came back that evening. Location: 2 minutes from the Danube river, 20-30 mins walk to the city. Num 15 bus near the hotel makes it easy to get into town. As it's out of town it was fairly quiet at night. Tourism from the hotel: We recommend day trips to Margaret island (walkable), City park (30min walk away), Buda castle & Fisherman's Bastin (40mims bus). BudaGo app was great for public transport and buying tickets. We would happily stay again. Bad: Room: Only note was we couldn't turn the temperature down past 21 and in the end had to turn it off and open a window. Evening buffet: Puddings were okay, but as a Brit it's argue it would have benefited from a hot option rather than lots of miniatures of things.

Good: The pool, the spa. Staff were so accommodating and helpful Bad: Nothing. It was all great.

The best thing about this hotel was the staff, very professional, attentive and accommodating. The location is good too, bus ride to downtown is only 7 minutes and you can potentially walk by the river. Public transportation is super easy. The spa makes the difference in your vacation, so nice after a day exploring the city!.

Good: Awesome for a relaxing weekend, we will come back! Amazing breakfast, nice view, beds, showers! Very nice property!

Good: Great stay Bad: Loved the spa

Good: Third visit very consistent standards and great facilities. Lovely view and comfortable beds Bad: Noisy neighbours in corridors. Intermittent room cleaning

Good: The room with a view on the river Nice room nice bath room Breakfast was very excellent and enough to choose Bad: While we were eating breakfast, our plates were taken away even before we finished . That is something that could be better, but the breakfast was very excellent and nice

Good: Breakfast was fresh and tasty Bad: There was nothing to dislike

Good: Everything Bad: Everything .....

Good: Hotel facilities and breakfast options. Bad: Nothing much.

Good: We was with my son in this hotel for holidays, rooms was clean and worm., also was fridge in room, free bottle of water, tea, coffe. In our price was including breakfast, it was very good, you can find here all what you need. In price including swimming pool, sauna and gym, it's a perfect. The Hotel is near Dunaj river, around 15 min by feet to the center.I like all, will back here againe. Thanks for all personal of hotel for our perfect holidays. Bad: All was great

Good: Great experience! Very good breakfast, clean rooms. Would recommend.

Good: The staff were very helpful and always smiling, which made the expereince even more enjoyable. The location is very convenient. The spa center is very pleasant and offers a relaxing atmosphere.

Good: Restaurant, location. Bad: Wellness would be better, no glasses storage in the sauna.

Good: The cleanliness was fantastic. Lovely big spacious room with a modern contemporary feel. Bonus for us was the leisure facilities which was welcoming after a long day out exploring. Good variety at breakfast only one small minor detail was the coffee very poor and could do with more coffee machines. Overall excellent hotel and would stay again. Bad: Very minor detail ! Coffee very poor. Not hot enough and needs more coffee machines in the breakfast room

Good: Great place, great staff, great food. Strongly recommend.

Good: Great hotel with very friendly and courteous staff with a lovely breakfast to start the day. Just outside the City centre but very well connected by Budapests excellent transport system. Lovely pool and spa facilities allowing us to rsst and recharge after long days of sightseeing and enjoying the city's charms. Would recommend to anyone visiting Budapest.

Good: The reception and restaurant staff were very nice. Very child friendly. Good location, overlooking the Danube. Bad: I expected it to be cleaner, considering the score. I found cobwebs, bugs and dust in the room. It is a non-smoking hotel and if they find a pack of cigarettes in your room, they consider you to have smoked and charge you 100 eur. So, the housekeeper should be more attentive to cleanliness than to the clients' belongings.

Good: Very clean Bad: Ras

Good: breakfast was spectacular, spa was good, exp the sauna, the room was lovely Bad: the steam room was a bit dirty and smelly

Breakfast was very healthy option and was very fresh

Yes, itbwas very nice.

Good: The facilities the service and the breakfast was very nice Bad: Nothing

Good: Clean rooms, good breakfast , parking, pools, staff Bad: The sauna is old , the coffee at breakfast can be improved

Good: Comfortable rooms, great leisure centre, hearty breakfast Bad: Staff in restaurant could have been more pleasant. A smile, an acknowledgement of guests...

Good: Everything was great! Comfy and clean rooms. The spa facilities were great, a choice of different pools at different temperatures, towels provided on entrance to spa. The breakfast was delicious, so much choice and not over crowded. Bad: Everything was perfect

Good: spa, mineral water, food was amazing Bad: the spa had too much chlorine in the water the steam room was moldy

Good: Good choice of products for the breakfast. We really liked swimming pools (quite large swimming pool comparing to pools in other hotels), jacuzzi and saunas. Everything was positive and we are very satisfied. About 10 minutes walking to the subway is acceptable (it is possible also to use bus to the subway station). Bad: Maybe price can be a little lower.

Really enjoyed the whole holiday including the hotel

Good: Clean and new Bad: Clean new there’s everything what you need food swimming pool wellness

Good: Breakfast was lovely, plenty of choice. Room was clean and beds are so comfortable! Really friendly staff.

Good: Superb breakfast.clean swimming pool

Good: breakfast was fabulous room were nice with nice views of the Danubius reception staff was very helpful and friendly nice dinner options

Very helpful, friendlyand polite staff members.

Good: The room was clean and tidy staff were polite and helpful view was excellent I would recommend Bad: Nothing to speak of

Bad: We liked the modern equipment. The room was a bit dirty. The walls and door in the toilet were dirty, dusty under the bench, the windows were patched up. Since I used to be a maid, I can see that. I paid for breakfast and on Saturday morning I had a fitness competition so I came to get a banana, I had coffee and my friend got porridge in a can. We also asked politely. But the contemptuous looks of the employees and inappropriate comments could be forgiven next time. We didn't take anything that wasn't ours, nor did we take much of it. The next day, Sunday, the lady made sandwiches for breakfast and no one said anything to her. So you could re-educate the Saturday employees a bit. The dinner for 30 euros was a bit weak. But there were very nice people at the reception. and breakfast amazing selection🤌🏻

Good: Everything Bad: On the 6th floor the heating system is a little bit to loud but i think not everyone hears it 🙂

Good: Central location

Good: Very nice room and excellent excellent breakfast

Good: Great location, room and Spa Excellent breakfast. Bad: Inflexible about early check-in.

Good: everything

Good: We loved the spa. We loved our upgrade on our room before our arrival.. It was quiet, with comfy beds. We really liked the daily clean and the housekeeping staff were friendly. The view was perfect Breakfast was amazing and catered for most diets and tastes. Bad: We didn't like the green main pool. We are not used to seeing that within a hotel environment. There wasn't any soya yogurt option available on the breakfast offerings. Staff could be a little more welcoming on entering and exiting the hotel. A quick greeting makes all the difference.

Good: Wellnes breakfast room Bad: -

It clean,smart,and great breakfast

Absolutely amazing hotel with all the gym and spa facilities. Amazing range of breakfast selection, catering for all the dietary requirements. The staff is super efficient and kind. We had the best time... Thank you

Good: Excellent. A lot of choices! Bad: Would have preferred my room on a higher floor. Last two times when I stayed here, I was on the 5th floor. Stairwell configuration is a bit odd, having to go up via the conference area and then up a separate stairwell to the first floor where my room was located.

Good: Breakfast was superb. Bad: Nothing to mention.

Great experience! Thank you!

Good: The hotel was really nice. Staff were nice and nothing was too much trouble. The breakfast selection was exceptional! So much choice. Location was a good half hour walk from the centre but had good connections with public transport. The buses and tram passing by regularly. The yellow bistro bar had a good choice of food for lunch or dinner. Very pleased overall. Would definitely stay there again.

Good: The friendly, professional staff. The view and balcony were exceptional!! The breakfast was varied and delicious. Bad: The pool was not warm enough.

Rooms are clean and spacious, with very comfy beds. Depending on your room, you might get a Danube river view. Staff are friendly and helpful. Breakfast: Quality varies by item and can be inconsistent day to day. Elevators: Small and can mean longer waits at peak times. Location: Walking distance to a bus stop with easy connections to the city centre.

Pleasant staff, cosy room, delicious food.

Good: The hotel is very well equipped, with excellent amenities, great food in the restaurant, and a high standard of cleanliness throughout. Bad: all was fine

Good: Clean and tidy Bad: Side facing the river side - a bit untidy

Good: Good breakfast, spa and clean room.

Good: The room was comfortable, clean and had all the amenities except a minibar, but despite this, we received 1 bottle of water from the hotel every day. Bad: On the last evening, the bubble pool (jacuzzi) did not work, I did not have access to the salt room and parking was charged (12 euros/day) for a 4* hotel I think it should have been free (I mention that it was specified in the hotel description but I still did not like this aspect).

Good: Fabulous breakfast Bad: Slow reception

Good: We likes the staff. Extremely friendly and helpful. Bad: The rooms could be a little cleaner. The spa was very cold.

Good: Loved this hotel! Everything was perfect!

Good: Spacious room and hotel, the wellness facilities were very high quality and included in the price, a good breakfast, comfortable bed and thus a good stay Bad: The AC was disabled, and staff weren't aware of it, resulting in us having to ask multiple times. We were however compensated and that was kind.

Good: 3 pools heated just lovely breackfast like dinner!! excellent coffee sweats Bad: just a little bit far from the center

Good: Second visit to this lovely hotel, very relaxing. Spa great, garden space is good to have also. Room was nice decor and comfy. Staff friendly and professional. Clean and modern. We had a lovely evening meal in the hotel, very nice staff! Breakfast was good also. Bad: Being English, I love my tea! There was lots of fruit tea’s etc. but no breakfast tea at breakfast!

Good: The hotel is absolutely gorgeous. It is on the banks of Danube and the room has a great view. It has a spa with 3 pools with different temperature ranging from normal swimming temperature to a hot pool. It is open till early morning till 22:00 which is really great. We totally enjoyed the spa. The food is also great, both for breakfast and for dinner and the staff is really nice. The internet connection is very good. The beds are comfortable. The hotel has a parking lot with sufficient space. It is also close to the city center. We totally enjoyed our stay and I fully recommend the hotel. Bad: There were no double beds available when we booked so we had to settle for two separate beds. The beds are very light so they move easily with the lightest push. If double beds are always sold out, and twin bed rooms remain available, that means that you need to reduce the number of twin beds and increase the number of double beds. The toilet flushing system is poorly constructed so flushing the toilet usually does not clear the contents of the toilet bowl and you have to use the toilet brush every single time. The shower cabin is long and the shower is on one side of the cabin, while the switch for the shower is on the other side so you have to move to turn it on and off.

Good: Beautiful hotel,very clean Bad: The pillows was the only negative about my whole trip, beautiful hotel but the pillows were very uncomfortable

Rooms were clean. The bar and restaurant had great options. Never received perk.

Good: Everything was perfect Bad: None

Good: I had a wonderful stay at this hotel. The location is truly perfect, right by the Danube River offering a relaxing and scenic atmosphere. The breakfast and dinner were both excellent, with plenty of variety and good quality, so there was always something enjoyable to choose from, The room was beautifully designed, very comfortable, and included a balcony, which was a lovely place to relax after a day of exploring the city. The swimming pool, jacuzzi, and fitness center were also good, well-maintained, and enjoyable to use. Another big advantage is the easy access to public transportation - both the bus and metro stations are just a short walk away, making it very convenient to get around Overall, this hotel combines comfort, good food and an ideal location, and I would definitely recommend it to anyone visiting the area. Bad: One negative point during my stay was the attitude of one of the female staff members at the reception. She was very unfriendly, impatient and responded in an unprofessional manner. When I explained that I had arrived early in the morning due to my flight and kindly asked if it was possible to check in earlier if a room was available (even offering to pay an extra fee), she very harshly replied that check-in is only at 3 PM and that there were no rooms available at that moment. In addition, I had submitted a request for early check-in through Booking.com well in advance (about two months before my arrival), but I never received any response from the hotel.

Good: The hotel is absolutely gorgeous. It is on the banks of Danube and the room has a great view. It has a spa with 3 pools with different temperature ranging from normal swimming temperature to a hot pool. It is open till early morning till 22:00 which is really great. We totally enjoyed the spa. The food is also great, both for breakfast and for dinner and the staff is really nice. The internet connection is very good. The beds are comfortable. The hotel has a parking lot with sufficient space. It is also close to the city center. We totally enjoyed our stay and I fully recommend the hotel. Bad: There were no double beds available when we booked so we had to settle for two separate beds. The beds are very light so they move easily with the lightest push. If double beds are always sold out, and twin bed rooms remain available, that means that you need to reduce the number of twin beds and increase the number of double beds. The toilet flushing system is poorly constructed so flushing the toilet usually does not clear the contents of the toilet bowl and you have to use the toilet brush every single time. The shower cabin is long and the shower is on one side of the cabin, while the switch for the shower is on the other side so you have to move to turn it on and off.

Good: Loved this hotel! Everything was perfect!

Good: The friendly, professional staff. The view and balcony were exceptional!! The breakfast was varied and delicious. Bad: The pool was not warm enough.

Good: Great location, room and Spa Excellent breakfast. Bad: Inflexible about early check-in.

Good: everything

Good: Excellent. A lot of choices! Bad: Would have preferred my room on a higher floor. Last two times when I stayed here, I was on the 5th floor. Stairwell configuration is a bit odd, having to go up via the conference area and then up a separate stairwell to the first floor where my room was located.

Good: spa, mineral water, food was amazing Bad: the spa had too much chlorine in the water the steam room was moldy

Good: Everything Bad: On the 6th floor the heating system is a little bit to loud but i think not everyone hears it 🙂

Good: Good swimming pools, breakfast and food in Yellow cafe was tasty. Bathrobes and slippers make your walk to the swimming pool easy. River view is amazing. I liked the Outside terrace with access to the river.

Good: Renovated hotel located right by the river. Excellent spot for starting a morning run. Breakfast was great. The bathroom is small, and the bed a bit too soft for my taste. Dinner at the restaurant was very good, with generous portions. The spa is a bit dated, but everything works, and we enjoyed relaxing in the water. Overall, it was a pleasant 3-day stay, and I might return. The only minor issue was with early check-in – the receptionist hesitated, but in the end, we got our room about 20 minutes before the official time. Bad: Free early check-in

Lovely hotel ,from the room to the food.I would highly recommend

Good: Everything about this hotel was excellent. From the cleaning staff being super lovely, through reception staff during check in and check out, people in the restaurant and wellness/fitness area. Top quality services, lovely rooms and top food ! Very much recommended.

Good: Everything is fine, thanks a lot! Bad: I did not have such experience in this hotel.

Good: Hotel Helia is located on right bank of Danube river. Perfect wellness, posh breakfast and very clean and luxury rooms servers to to enjoy the stay in beautiful Budapest city. I am always coming back to this hotel being in Budapest and all service is always on highest level. I can recommend it especially for business trips.

Good: The hotels breakfast and spa are great! The room is not a 4* level. Max 3*. The furniture is dormitory level. The location is a 10 minutes walk to the Metro and 4 metro stops to the center. If you want a great location to walk , this hotel is not the best. But if you with a car it has parking. Bad: The room.

Good: Hotel looks good, breakfast really good Bad: I checked in, and my room was full of hair everywhere it looks horrible

Good: Amazing breakfast and location, so closed to city center and underground station

Good: The location is within walking distance of the City. The spa is excellent and available at no extra cost. Bad: Whilst the reception staff were very friendly and helpful the restaurant staff for breakfast are yet to discover the art of smiling!

Good: New, clean, comfortable hotel. Great view, great spa. Clean pools. Professional and nice staff. Big parking, the price is acceptable. Just a few minutes from the nearest underground station. There's a store across the street. We're going there again.

Good: Clearly a hotel I would like to stay at more often and the type I would like to see wherever I go.

Good: Great staff, very friendly and helpful. Loved the room with new interior, it was also cleaned regularly. Bad: Location is not that central but the overall hotel experience there balanced that out.

Good: Pool facility great for young and old, nice rooms with good beds, friendly staff. Nice breakfast. Good location, bus stop close to hotel, good walk way to the city and river

Nice modern hotel with spa facilities. Comfortable room in a central location with the benefits of the Spa complext after a workday. Friendly staff and not overpriced.

Good: Amazing beautiful place loved everything

Good: The Hotel is comfortable, facilities are good, location right on the Danube a short walk into city centre. Bistro is lovely and bistro staff are friendly and welcoming. The breakfast spread is glorious. A brilliant selection of foods. Easy to be healthy or indulgent depending on your preference. I wasn't impressed by the dinner buffet. Compared to breakfast it was a let down. My recommendation would be stick to the yellow bistro if you're eating dinner at the hotel. Do check out the cake selection there too.

Good: Various pools, spa, etc gorgeous. Breakfast really top. Room with a river view, and comfy

Good: Everything was clean, stuff very profesional, breakfest for each, so much choices... . Refreshment for guest at the lobby for free during all day

Good: Good place, spacious rooms with all important necessities Bad: AC could work better

Good: Good service, nice room and clean the staff are nice Bad: Other are good but only thing there is no conditioner in the shower room

Good: This hotel was perfect! Food amazing, room amazing ,staff great! Facilities perfect! Bad: No complaints

Good: As usual, when in Budapest, we choosed Danubius for our stay. And also, as usual, it confirmed our expectations : starting with the gentleman at the front office (with perfect english and great attitude) continuing with the clean room and beautifuly refurbished , the extra bed for my daughter, the pools and the fabulous breakfast (and the personnel that does a great job in the breakfast room). Bad: The room was a little to cold for my taste.

Amazing property for staying with Danubius Review View...Refreshing in the mornings and evenings

Good: Very clean,nice and friendly staff.Defintley coming back.