Reviews of Danubius Hotel Helia's guests

Good: Super value for money at 140 EUR/ night with thermal pools & amazing breakfast included Bad: Parking 12 EUR / night (I'd have preferred a slightly higher rate, but with parking included)

Good: Clean, refurbished modern room. Lots of sockets for charging your electronics. Great spa. Nice sitting areas in the lobby. Polite and helpful staff. Good, varied breakfast. Bad: Small size room for a 3 person family - the extra bed takes a lot of space. I was not impressed by the dinner options.

Good: Overall good hotel, with a fairly good location. Bad: The room temperature control. I couldn't figure it out and it seemed like the temperature could not be set lower than 22 celcius. Not sure why, but made the room comfort a little less comfortable.

Good: Spa is great, breakfast is perfect. Staff are super friendly and always helpful

Good: The hotel was fantastic. I paid extra for a river view and it was so worth it. My little granddaughters loved watching the boats going past. The bed was huge and very comfortable. The room was lovely. Lots of choice for breakfast. A beautiful walk along the river bank path is just across the road, so very easy to walk down to the main area or over to Margaret Island. Bad: Nothing, it was such a lovely place to stay.

Good: Nice Hotel. I enjoyed my stay with my friend. When we needed an extra bed for one of the nights for my friend's niece the staff were happy to set one up for us. Nice breakfast too.

Good: Amazing location, fantastic view,very very very clean.The breakfast everything!!!!One of the most amazing hotels

Good: It has everything you need to relax and even more !! Bad: Can’t say something was wrong tbh

Good: Everything Bad: Everything

Good: Super clean, amazing breakfast!

Good: Professionalism of reception, immediate responses for customers needs, proactive approach. Exceptional breakfast. River view. Bad: N/A

We stayed in this awsome hotel for 3 nights during Easter Hollidays. Everything was great, the position on the Danube riverside, clean and spatious room, comfortable bed, friendly and professional staff. The food on brakfast and dinner buffet was various and delicious. Clean pools, spa and gym available.There is a parking in front and a bus line 15 just besides hotel that takes you to the City Center in 20 minutes. Splendid promenade to the City Center or to the Margit Island. We would definitely return to this hotel! Thanks!

Good: All good Bad: All good

Good: The receptionist, Victoria (apologies if that’s not her name), was very friendly and thanked us right away upon arrival for paying in advance. She provided us with accurate information. The hotel is very well-equipped; the pool, in particular, is larger than usual. The room isn’t very big, but it’s well-furnished and tidy. The breakfasts are above average, though salmon is missing. We’d love to come back.

Good: Good location close to metro stations. Rooms were spacious and very clean. Beds comfortable Whole layout was very good nice spa and pools. Great breakfast!! Kids thoroughly enjoyed Staff very helpful Would definitely stay here again Opposite to a supermarket so very convenient Bad: Nothing

Good: The room The view from our room. The bathroom The location The bed Bad: The wellness area.

Good: Excellent breakfast Bad: Maybe could have been some sweet options for kids

Good: Good breakfast and spa.

Good: We had a fantastic stay at the hotel. The room was large and very comfortable for a family of four. The pool area was always clean and never too busy. Staff were friendly and very helpful in answering questions about the local area. Bad: We had some issues with the facilities in our room. Both televisions and the fridge were not working when we arrived. The staff were very apologetic and to be fair they managed to fix the fridge on the final day and offered us some compensatory drinks vouchers which was very kind. This did not affect our enjoyment of our holiday and we would definitely come again.

Place is quite nice, a bit out of the tourist area, air is fresh. Front desk is helpful and can exchange your euros Rooms are nice and cheap, breakfast was great And spa was super, full recommendation

Danubius Hotel Helia
Dear Nenad, We are grateful for your kind words regarding our location, helpful reception team, comfortable rooms, and the quality of our breakfast and spa facilities. Your satisfaction is very important to us, and we are delighted that you had a pleasant experience. We look forward to welcoming you back for another enjoyable stay. Warm regards, Gábor Danubius Hotel Helia

Good: Nice wellness

Good: The rooms are very spacious and clean. The breakfast was really good with many options available. Dinner was excellent with different options every day. Food was prepared nicely woth also sweets fruits and salads available. Staff is very friendly. The cafe has many options available. The hotel is pverall lovely and I definetly recommend to stay here, I will definitely come again with my family. Bad: It took almost two hours to get our room, although I don't think this is a common occurrence, just us that were a bit unlucky since they werent finishedcleaning. They did however apologize and give us voucher for a free drink at the cafe while we waited.

Danubius Hotel Helia
Dear Yasar, We are grateful for your detailed feedback and delighted that you appreciated our spacious rooms, diverse dining options, and the attentiveness of our staff. It is wonderful to know you plan to return with your family, and we look forward to welcoming you again. We sincerely regret the delay you experienced during check-in and appreciate your understanding regarding this uncommon situation. Your patience and positive outlook are truly valued. With best regards, Dóra Danubius Hotel Helia

Good: - Bad: -

Good: Nice clean hotel with friendly staff and great Spa facilities. And a very good massage according to my wife!

Good: Delicious breakfast. Great Wellness area. Bad: All ok

Good: Accommodation, location and staff Bad: The lifts are very 🐌

Good: Amazing. Bad: n/a

Good: the food is excellent, varied, the staff is friendly, the rooms are clean and tidy Bad: only complaint is the long wait for the elevator, two out of three were working and there was often a long wait.

Good: Nice, clean rooms, very good breakfast. Bad: The spa area is small reported to the hotel capacity - the water in the main pool was pretty cold and the jacuzzi area crowded.

Good: Comfortable beds

Bad: they elevator was not enough. it take times to have access to it

Good: Good location Beautiful view Comfortable room Perfect spa Bad: I missed only the thermal water in de spa

Excellent Stay at Danubius Hotel Helia Fantastic hotel with an excellent location and comfortable rooms in top condition. The pool and sauna were the highlight—the perfect way to unwind after a long workday. The breakfast was also a standout, offering a huge variety of food with plenty of healthy options to choose from. Highly recommended!

Good: Lovely atmosphere in the modern open plan reception/cafe. Very clean. Exceptional staff. Excellent selection of coffee and non alcoholic drinks. Greet breakfast selection. Lovely spa area and great masssages. Bad: -

Various breakfast opening at 6.30. Nice swimming pool enough to swim properly. Restaurant with a nice food card.

Good: Very clean, great breakfest, good spa, nice location, very friendly and polite stuff on the reception, especialy Mate Bad: Air condition in the rooms like it didint work, just regular air not cold, and windows are very limited to open so it was warm and not too much air in the rooms. And one day we waited for our ordered lunch around 50minutes.

Good: View from balcony, staff is friendly and helpful,spa is amazing!

Good: Everything! Our stay was faultless. The rooms, the breakfast, the facilities but most of all the staff, are superb Bad: Nothing

Good: Excellent amenities, staff extremely helpful, breakfast choice very extensive and delicious, spa experience top, hotel restaurant; food top quality and prices very competitive. Hotel location is excellent with very close proximity to public transport, and very close to the river bank; ideal for pleasant relaxing walks leading very closely to the city center. Bad: Room a bit hot, but windows opening for fresh air alleviated this.

Good: Everything was great. Hotel is nice and clean, rooms are looking freshly renovated and are also very comfortable as well as are beds. We only had breakfast there and it was great. All of the staff were very friendly and helpful but I must single out our receptionist who made our stay even more enjoyable. I would like to thank him once more for all the help and kindness. Bad: Nothing. Everything was great.

Everything was great, clean quiet rooms. Amazing breakfast, location was wonderful at the Danube river.

Good: Very conformable bed. Pool

Great hotel with comfortable, well maintained rooms and a relaxing atmosphere. What truly stands out is the staff, professional, attentive and genuinely kind, which made the whole stay much more enjoyable. The spa area is also very good, clean and perfect for unwinding after a long day. Breakfast could be better and offers room for improvement. Overall, a reliable choice in Budapest, especially if good service is important to you.

Good: Very good location. Excellent breakfast. Bad: Unpleasant smell in the bathroom.

Good: Food and services. Pools are nice.

Good: Spa ,breakfast,room

Good: The breakfast was great as it had a lot of choice. The hotel is quite decent. The leisure center was a real bonus and the entire hotel was very clean. Bad: Everything was good. Nothing disappointed me at this hotel. If i had to pick something then it would be the size of the room. It was slightly smaller than I expected it to be.

Good: Everything was great!I enjoyed the room, breakfast and staff were friendly. I really liked Nikolett (Blonde lady during the daytime shift at the bar). I hope I remember her name correctly. I also appreciate the front desk staff as they were so supportive with my early arrival and check-in. Everything went smoothly.

The room, amenities and the restaurant were all first class. The reception staff were very helpful. I would certainly recommend the hotel to others

Good: The spa area and swimming pool very nice, a bit crowded. Excellent breakfast. The rooms newly refurbished with taste. Refrigerator was appreciated.

Good: I like most the food, was delicious

Good: The staff was very friendly, the breakfast was great with a wide variety of food, and the location near the Danube is superb. We also used the pool and sauna facilities and were very satisfied. The area is calm, with shops and restaurants nearby. The metro station is about a 10–15 minute walk away, and the Parliament is around 35–40 minutes on foot. Bad: we liked our stay and the only thing that was "annoying" were the elevators.

Bad: We asked in advance for an extra bed in the room for my child and we didn’t get it. We talked to the receptionist and we were told it was being taken care of. By the end of our stay it wasn’t taken care of. We wanted some water in our room so we went to the bar to buy some and we were told no on is at the bar in that moment. We were told someone will be sent to the eook with a bottle of water. We never saw that water.

Good: Everything is renovated and new in the room despite the look from outside. The staff in hotel are excellent and very friendly. Bad: I have a weird experience during Breakfast on Sunday 8th March. At the egg station, it seems like they have 2 teenager girls baking eggs and very impolite. One of them kept touching everything including my omelet with her hand. The other girl went out for a smoke, and she passed her lighter and keys. Right after without washing hand she touched my omelet again… I have also waited very long time for the omelet which should not take so long. She was also touching everything all the time including drawers and never wear gloves or washing in between. It seems like she hates her job. The other girl does not speak English very well also seems like don’t care. However for the rest of time I have had an excellent time including breakfast and dinner.

Good: The spa area above all and the services offered. Bad: Small variety of food at the bistro

Good: Very good selection at the breakfast. Very close to the river and walking distance, if you want to go for a Prosecco Tour on the river, which was a blast. Walking distance from the city (15-20 min), if you like to explore.

Good: Clean pools and rooms, pretty nice breakfast, good river view, comfortable beds, chill atmosphere 👌

Good: Updated rooms, clean all through out. Amazing breakfast. This was my 6th stay. I keep going back because it is a good hotel . Spa is great

Good: A good, beautiful room after a new renovation. View of the Danube. Dinner and breakfast buffet with a wide and varied selection of dishes. Bad: On Sunday morning, before breakfast, we wanted to go to the pool, but it turned out that the spa center was closed for pool cleaning. It felt a bit strange on a weekend, especially with a large number of guests staying at the hotel.

Good: Great hotel. Excellent breakfast!

Good: Updated rooms, clean all through out. Amazing breakfast. This was my 6th stay. I keep going back because it is a good hotel . Spa is great

Good: I like most the food, was delicious

Good: Very clean, great breakfest, good spa, nice location, very friendly and polite stuff on the reception, especialy Mate Bad: Air condition in the rooms like it didint work, just regular air not cold, and windows are very limited to open so it was warm and not too much air in the rooms. And one day we waited for our ordered lunch around 50minutes.

Good: Excellent amenities, staff extremely helpful, breakfast choice very extensive and delicious, spa experience top, hotel restaurant; food top quality and prices very competitive. Hotel location is excellent with very close proximity to public transport, and very close to the river bank; ideal for pleasant relaxing walks leading very closely to the city center. Bad: Room a bit hot, but windows opening for fresh air alleviated this.

Good: View from balcony, staff is friendly and helpful,spa is amazing!

Good: Everything was great. Hotel is nice and clean, rooms are looking freshly renovated and are also very comfortable as well as are beds. We only had breakfast there and it was great. All of the staff were very friendly and helpful but I must single out our receptionist who made our stay even more enjoyable. I would like to thank him once more for all the help and kindness. Bad: Nothing. Everything was great.

Good: Food and services. Pools are nice.

Good: We had lifestyle suite with river view and some training equipment. The room was spacious, hotel staff friendly and dinners delicious. Bad: Breakfast was ok but not perfect

Good: The spa,the camera and the view Bad: The spa was a bit too old

Oh my gosh!! I think this is the best hotel in east Europe! A super nice view,a nice spa(a little old fashion),a healthy breakfast and the hotel camera was clean and nice. I recommend it from 1000000000

Good: Lovely hotel and the spa was really good, friendly and helpful staff, great breakfast Bad: Room cleaning was poor, gym is bit old and dated woth machines not working

Good: The location and the personnel’s professional behavior Bad: The dinner food, not so good

Good: Beautiful and comfy room with a lovely view of the Danube

All was good

Good: Location and loved the pool Bad: Nothing

Good: We enjoyed our weekend with family. Clean and very comfortable rooms. Bad: Wellness outdated, would need some reconstruction of saunas and relax area.

Good: Great hotel, friendly staff. Easy to get to central Budapest using public transport

Good: When I'm going at work to Budapest, I always stay in this hotel. Very comfortable and clean rooms, very nice view to the river,. Perfect breakfast in morning and in everning, you can order your dinner in hotel, if you don't want to go and find any restaurant in the street. Very good spa zone, swimming pool, sauna, also fitness. Personal is very good and polite, thanks to them for all care about guests of hotel. I will back here againe.

Good: It is close to the famous places, lots of restaurants, pubs, shops nearby. The transportation is very comfortable, buses, trams, shuttles, trains nearby. Our room was not big, but enough with child too. Playgrounds are near. Without buggy it was still very comfortable to sightsee. Nice pools and spa facilities, the food was fabulous Bad: On the window there was not any safety lock to lock it from children. But otherwise everything was perfect

Good: We loved the view of the Danube and Margaret Island, and the location was perfect for getting around. The rooms were very clean, and the housekeeping team as well as the restaurant staff were genuinely lovely. Breakfast was a highlight with an amazing variety and plenty of choice. Bad: We paid extra for the buffet dinner but for €30 per person it was a huge let-down with very little variety. We were told we’d receive a breakfast pack because we were leaving early, but it never happened. Check-out was frustrating as there was no one at reception and we had to wait and call out to find someone, which was stressful with a flight to catch—there also seemed to be poor communication between day and night staff.

Good: The hotel is in a good location, well connected by public transport, has a car park, swimming pools with different water temperatures, fantastic breakfast, delicious food, friendly staff Bad: The only thing that maybe bothered me a bit were the uncomfortable pillows (too soft) and if the beds themselves were fantastic. The rooms are maybe a bit small if you are staying with a child in the room and when they add one folding bed then it becomes a bit tight, but that's a small thing

Good: Really kind and helpful receptionist. Additionally the breakfast service was excellent. Pool and sport center was also really good. Bad: Bar and Sauna also closed early. Tea and coffee in the room was really poor.

Good: The staff was very professional, the food was amaizing, we enjoyed the spa. Good location, clean, there are shops in the vicinity. A perfect city break. Bad: Nothing to mention.

Very nice hotel. Lovely spa, jacuzzi and swimming pool. Tasty food at hotel restaurant.

Good: We have been staying at this hotel for many years: the best breakfasts, comfortable beds and excellent spa

Good: Everything was nice - room, breakfast and especially Spa center. Bad: Everything was fine.

Good: Breakfast is very good and the spa area is very nice also 😁 Bad: Too noisy after 10 PM

Good: Property was very clean and good choice of breakfast in the morning. Bad: 2 of the nights out of 3 we had problems with the water temperature. The shower was cold, couldn’t have a proper shower. When we called the reception they sent the maintenace guy who was unable to fix it.

Good: Everything was perfect, really nice room, the gym and spa were great and the food is really nice Bad: -

Good: Location ,the staff, the pool area. Bad: Water bought at the was 2100 Ft. That's around 6 euro.

Good: Clean, pleasent and nice location Bad: No comment

Good: It is everything as in the pictures. The breacfast was everything you ever wanted, and the beds were very confortable - I slept almost as good as at home. Staff was also very nice.

Good: it was clean, the cleaning lady was the friendliest staff member. Bad: Receptionists were a bit rude.

Good: Everything was perfect

Good: The cleanliness, the staff was amazing, very helpful and always smiling Bad: The shower was broken, i told the front desk and they ask the maintenance to change it. The other thing was the elevators, 1 or 2 where always broken and we had to wait very much to come the ine that was working. We only used it when we had our luggage, other times we used the stairs.

Good: Great staff. Great facilities Bad: Breakfast wasn't that great

Good: The reception staff were very kind in all my dealings with them; for the most part a fairly quiet hotel despite it being fairly busy; the buffet spread in the morning was always good and there was some variety if you looked for it everyday somewhere along with the daily staples; the swimming pools and sauna were great; bus stops nearby; supermarket and drug store within walking distance; steps from the Danube river; quiet neighborhood Bad: It was unfortunate that we couldn't check in early. I knew that this was going to be a possibility, but based on the length of the stay and other variables, I thought the hotel might try to accommodate. Alas they could not. So after a long trip it was a bit of a shaky start, but once in the hotel room it was all good. The elevators are mostly small and slow so try to avoid rush hour.

Good: The cleaning comditions were absolutely top notch. Bad: -

Good: The location, and the view. Bad: Parking fee.

Good: Victoria was very pleasant while she checked me in and gave me an excellent recommendation on a restaurant within walking distance. The hotel overlooks the Danube and has lovely walking trails nearby. As for the breakfast, it was simply the best! This hotel does not spare any expense on providing every option you could think of and more! Bad: Twelve euros is a bit expensive for parking. Maybe it could be included in the price of the room.