Reviews of Danubius Hotel Helia's guests

Bad: A false fire alarm at 6:30 extremely disturbed us

Good: The staff were very friendly and helpful. The hotel and pool area were spotlessly clean and the range of food at breakfast was very good with fresh omelette station.

Good: Balcony view.. Clean room Bad: Bed too soft.. Bath Water pressher

Good: - the spa/pool; - the food; - refurbished rooms; - location near Danube; Bad: - Can't think of any;

Good: Spa, comfortable bed, location, friendly staff Bad: One of three elevators didn't work.

Good: I visited Budapest for the spring half marathon. The hotel is within walking distance from Margaret’s island. I could easily walk there to pick up my race number the day before. On race day I wasn’t stressed about public transport. I walked stress free to the starting line. After my race I enjoyed the hotel’s spa facilities. The hotel is also near the metro station so I could easily visit the rest of the city. Breakfast was super rich. I had several meals at the hotel’s yellow restaurant. I couldn’t resist their risotto. So delicious! Extra friendly and kind staff. They are also fluent enough in English. Great location, great facilities, great staff and definitely a value for money choice. I would definitely stay in this hotel again and again.

Good: breakfast is nice, renovated rooms are beautiful Bad: Sauna in the spa has to be renovated. The wood is old and dark. Open metal details are dangerous in the sauna

Weather was cooler than we had hoped but it didn’t spoil our trip. Hotel was lovely and clean. Staff were very helpful

Good: The Gym was wonderful. Breakfast excellent. My room was a little bit, small 638. But with superb river view. i will use the swimming pool next time. Bad: The Taxi didn't drive me inside near the hotel door. due to not allowed to open the electric gate I was urged to carry my Lugges all the way up to the reception. when i informed the reception about the above. they mentioned that they have no access to the DOOR entrance. Which is a BAD & Sad reply.

Good: Clean renovated rooms, friendly staff delicious food in general and great breakfast. I would definitely like to stay there again.

Good: Every thing was great, especially mate and peter at the reception. The food is high quality( maybe if they added pancakes it would be even better) The staff , the pool, the rooms all perfect. The only small problem is, is that the metro station is 8-10 minute walk.

Good: Lokacija, ambient, soba, bazen, hrana.. vse je bilo top!

Good: The hotel fully lives up to its 4 stars. Bad: We booked a non-smoking room, but we didn't expect that smoking would be prohibited on the balcony as well.

Good: It was one of my best experiences at hotels abroad. At sometime there were some construction in the hotel and they have decided to move me in a new upgrade room without any extra charges. I appreciated this move from the hotel and I am grateful for this decision of the hotel. The location is not very close to the centre of the city but it is close to a metro station and by this way you are close to everywhere!! When I will go back to Budapest, definitely I will stay at the same hotel. They are professionals and they deserve this title....!!!!

Good: We had a fantastic experience at this hotel, which is perfectly located next to the Danube. The hotel has been beautifully refurbished, and everything is modern and stylish, making it a pleasure to stay in. We opted for half board, and we were pleasantly surprised by the variety of the breakfast, it had everything we could ask for. The dinner was also impressive, with huge portions – we were already full after the starter, yet we still had a second dish and dessert. Just a note, drinks aren’t included, so we had to pay for those separately. One of the highlights of our stay was the amazing service. Every member of staff was exceptionally kind and attentive, but we’d especially like to thank Zsuzsanna from breakfast, who went above and beyond to be helpful. The spa section, while a bit outdated, still met all of our needs. We really enjoyed the four pools, which were great for relaxing, and the sauna was spacious and hot, making it perfect for unwinding after a day of exploring. Overall, this hotel offered great value for the price, and we’d definitely recommend it to others!

Good: Coopérative stuff clean place and presentable delicious food Bad: The colors

Good: The renovation was done beautifully. Now please renovate the pool area. The restaurant was great, wonderful food, much more value than the price would say. I should emphasize parking outside the hotel is charged at the same rate as in the center of BP, so use the hotel parking.

Good: The spa is excellent. Although it doesn’t use thermal water, it’s still very enjoyable. The manager kindly upgraded our room for a small fee, so we stayed in a spacious and comfortable apartment. The location is also perfect. Bad: Breakfast was the same every day. It would have been nice to have more variety.

Good: Clean, comfortable room Bad: -

Good: Very god breakfast and spa facilities. Bad: Nothing

Good: The staff was very kind. The room was very clean and comfortable. Breakfast was great. Bad: Nothing

Good: Staff members, clean Bad: Distance from the center city

Good: All. Bad: Nothing.

Good: The room is newly furnished with a very comfortable bed, spacious enough for two. The option to make coffee or tea in the room is a nice touch. The spa is quite large, offering plenty of relaxation areas and staying open until 10 PM, which was especially convenient after a full day of sightseeing. Breakfast is good—nothing luxurious, but it provides everything you need. Bad: The only drawback of the room is the small bathroom. It's quite cramped—if one person is standing by the bathtub, the other can hardly get into the shower. Over the weekend, there was an issue with the elevator—only one was working, making it nearly impossible to get down from the 6th floor. After waiting 15 minutes, we had no choice but to carry our luggage down the stairs.

Good: The spa Bad: &&&&&&&

Good: I did not use the spa but the breakfest was great. Lots of options for food and everything was fresh. I was very satisfied. The staff are supe friendly. Bad: I liked everything

Good: Plenty to eat at breakfast Easy to checking/check out staff very nice all over hotel Swimming pool area-amazing Location abit out of. City but easy to use public transportation Lovely time had

Good: Peaceful location just outside the busiest part of the city centre, a 5 minute walk from the metro station. Excellent spa, top notch staff and a great breakfast to top it off.

Good: Was such a lovely property, the rooms were very nice size and very clean , the swimming pool and sauna was lovely too. Bad: Nothing! Everything was perfect

Staff are so friendly and helpful. Love the easy access to the river. Breakfast is good and my family all like it.

Good: Excellent facilities and excellent staff

Good: Location on the river and close to bus station, metro and supermarkets. Easy to get just in few min to city centre. Room view to Danube and Buda side hill on the night. Plenty of choice on breakfast. Nice spa, although 2 days was close for bianual cleaning. Staff members very nice. Bad: All was good, exept I was charged for parking on 2 weekend days when normaly all over the city parking is free. Add that to your final price when booking. But this is normal to most of the hotels in Budapest.

Good: It was renewed and very clean The staff were super friendly There were very delicious welcome chocolates with a beautiful design in the room. The pool was perfect. Bad: I think the Danube view rooms didn’t have the full view of the Danube river. It should be slippers in the pool

Good: Everything 🙂 Bad: We didn't have nothing 🙂

Good: The breakfast was lovely. The only issue was drilling too early in the morning

Good: Clean and modern Bad: The saunas weren’t ideal for couples…

Good: Clean , very beautiful spacious rooms

Good: The swimming pools & spa facilities excellent & immaculately clean Breakfast outstanding , wonderful choice of foods & staff very efficient Especially the omelette chef !! Bad: The 12% service charge when we dined in the A la Carte restaurant in the hotel lobby

Good: Comfortable bed, multi options for breakfast and good spa area. Very close transportation options to get to city center. Bad: A little too cosy room

Good: Friendly and helpful staff, cleanliness, facilities and breakfast. Swimming pool/sauna. Luggage room. Bad: The room was too hot, air con did not work. Only one small window that worked. The salt room is chargeable extra, needs to be pre-booked, relaxing but wear some clothes or a robe, it is chilly.

Good: ultra friendly and professional staff, great bf, wellness could not be better, also the a'la carte restaurant is hoghly recommended Bad: due to maintanence was a bit noisy, but sure it will be even better when the mission is acomplished.

PROACTIVE AND HIGHLY AVAILABLE STAFF

Danubius Hotel Helia
Dear Beral Yaneko, Thank you for sharing your feedback about your stay. We are delighted to hear that you had a memorable experience and received high standard of service. Moreover, we greatly appreciate your compliments on our friendly and helpful staff. We look forward to welcoming you back soon. Best regards, Bernadett G. Danubius Hotel Hélia

Good: We really liked the food. Gulyásleves.

Friendly staff . Cleanliness.

Good: The view of the Danube river, the hotel staff, very friendly and helpful, the room is quite big with a comfortable bed including all necessary amenities, daily room cleaning, excellent choice for breakfast, spa, pools and gym are great. The restaurant at the hotel is good with fair prices. The hotel is located a couple of kilometers from the city center, if you like to walk, you will need about 30 minutes right on the river embankment. The hotel has a big parking lot with a daily rate for their guests. Bad: The windows in the room cannot be opened, except partially one small window, maybe due to safety reasons, but it would be nicer to open it completely for the view towards the river.

Good: The staff is so friendly, helping. Breakfast is very good, you have a lot of options. Spa is a bonus. Hotel is very clean, and the underground is just a few minutes away. Bad: Clean, renovated.

Good: Spa and pool area was fantastic , very clean and easy to use . Breakfast was good value for money and room was very comfortable . Bar area was good as was the menu choice . Would stay again if revisiting Budapest Bad: The pool area appeared to be very busy at certain times and we weren’t sure if this was because it may have been open to the local residents . Room was due for an upgrade but we could see that this was ongoing in the hotel . Didn’t really bother us as our room was very comfortable and clean but just a little dated !

Good: The hotel was really nice. The pool area was excellent. Nice breakfast. Wonderful staff 👏 Bad: There was some construction work going on at the hotel at that time, you wouldn't notice it at first but we where woken up by the noise in the morning which was not that Bad because it helped up went on time for Breakfast :)

Good: Fantastic hotel. Like the panorama view, the location, the room, the pool, the restorant, the extremly friendly staff ect Bad: Hm 🤔

Good: The spa is unreal. All the facilities are amazing. And Matè the receptionist was very helpful and super kindly all the time! Bad: The window in the bedroom doesn’t open properly and that was disappointing considering the lovely view

Good: Nice hotel, nice view. Good breakfast.

Good: Clean and well equipped. Bad: Noise from young children running up and down the corridors with their parents.

Good: Great staff. Amazing facilities esp their spa and fitness. Three different pools which we thoroughly enjoyed - much on lines of the thermal bath spa. Awesome breakfast and good ala carte restaurant. Loved the Danube view and contemporary feel. Bad: Walls / doors were not well soundproof and one could hear others talking in the adjacent room/ hallway.

An excellent all round experience. Staff friendly and helpful. Bed and room comfortable and ‘spotless’ Quiet

Good: Renovated rooms with a modern look on the 5th floor and sooo comfy beds, pleasant staff, wonderful view from the Danube - highly recommend it!!!

Good: Breakfast was rich and very nice with view of Danube river, Spa is comfortable with 3 pools with different temperatures for each tast. Sauna is also very nice and clean. Staff are extremely friendly and helpful. Hotel is just 3 min away from the bus station and it takes 20-25 min to city center. Renovated parts are really very nice, comfortable and clean - way to go in improving the hotel :) Rooms are equipped with coffee maker and fridge wich is also really nice. Bad: we have booked one of the cheaper, still not renovated rooms, and there were some traces of mold on the buthtub edge As announced, there are renovation works on upper floors, and I've expected to hear it, but not already starting at 7 am - it wasn't loud, but you could notice that works are taking place

Good: I have long wanted to spend some time in this hotel....It was divine! Bad: Reception, room, cleanliness, dinner, spa... everything is fantastic!

Had stayed here for 5 nights for a software engineering conference(2019 pre covid era) view from the room was excellent and the room was big was a double split beds kinda room,atleast the room that was alloted to me directly faced the riverfront at night i could also see the lights on the bridges and the famous parliment building from my window. Breakfast and lunch(free since conference) and other snacks,pattisere, drinks(again free) were excellent,quite the variety. Front desk lady was super polite and showed on a actual physical map what all we could visit,where the trams,bus lines were etc etc. Other staff was super polite and friendly too(expected some racism as a person of indian origin,got none like absolute zero racism). Bathroom was slightly smaller than expected but was well heated. Sundecks great for sunbathing too. Buildings around the hotel seems straight out of a cold war/spy cold war movie. Best part was its located near to the metro,bus lines and is in the quite part of the riverfront rather than the crowded part of budapest near the chain birdge. The riverfront was quite peaceful to sit and relax in the evenings.

Good: Price of breakfast was different first day and second day...everything else was great and awesome.

Good: Very comfortable beds, nice view, nice breakfast. The swimming pools were great and interesting (three pools with different water temperature). The staff was friendly and kind.

Good: I am staying at this hotel all time when I travel to Budapest. They are renewing the rooms, the lobby is updated and really nice and SPA facilities are great. Good breakfast, kind staffing, safe parking, confortable rooms, good location nearby Danube and old city town. Bad: Some floors are in renewing phase and there are some working arround (it was not too disturbing for us). On the other hand, my Danubius loyalty card was expired and I need to send some mails to somebody to re-activated it. I was expecting to be done there, at the front desk, not spending time with mails and paper works, but this is not related to the overall impression which is a good one.

Good location of the hotel, close to the center of Budapest. The price corresponds to the accommodation.

Good: Nice wellness, comfortable beds. Bad: Staff can speak louder. I can not understand them sometimes.

We had a very comfortable stay at the newly refurbished room. The bed was big and lovely. Nice bathroom with soft towels and bathrobes. The breakfast was delicious and we had very nice lunch and dinner at the bistro. The staff is friendly and attentive. We will be back for sure!

Good: Everything. Excpecialy stuff.lady on reception, in galley, all of them tried all they best.

Good: We loved the room, which has been refurbished to the very high standard. Comfortable big bed. Lovely bathroom with wonderful soft towels and bathrobes. The staff very friendly and attentive. Delicious breakfast and lunch at the bistro. We will be back for sure. Thank you . Bad: Everything was perfect

Good: Nice ambience, lobby area and great breakfast. Bad: Unfortunately some part of the hotel wing was under construction which caused some drilling noise during the day but it wasn’t unbearable.

Good: The pool, the breakfast. Bad: The dinner buffet was expensive for what it offered.

Good: My dad travels to Budapest for a lot of work and stays here mostly because of its spa. He says the hotel is very clean and central. That's why I reserve it every time he visits. Bad: Nothing.

Good: The hotel is extraordinary and so is the staff. Very kind people who welcome you only with smiles and perfect professionalism. I spent a 3-day New Year's stay and felt extremely well. Congratulations to the whole team!

Good: Clean, roomy hotel. Rooms nice, breakfast and jacuzzi all great. It was out of the centre but bus stops and the underground was very close and cheap/reliable. Bad: The pool area is busy and smaller than on the pictures. Bathroom very small

Good: We stayed at the Helia Hotel in Budapest for the umpteenth time. We had a great time again. Friendly service, perfect location, abundant and delicious breakfast, comfortable, clean room. We will come again next time.

Good: Stay in the hotel was very pleasant. Food was really excellent. It is possible to accommodate in the hotel with dog. Fee for dog is quite high, but personal is more than friendly to dogs. You can feel really welcomed with our pet. Thank you.

Good: The hotel was currently renovated, so the rooms looked modern. The wellness area is quite big and there are saunas too. The breakfast and dinner always had good choices. We liked everything about hotel.

Good: Duna view & excellent hospitality , good quality food

Good: Perfect hotel: location near the transportation (or you could walk till city center, ca 40 min), great breakfast, modern facilities, exceptional pools, perfectly nice staff.

Good: Everything was great, rooms ,food, staff .

Good: 4thn visit in 4 years. We like everything, room, spa, staff, bistro, location and more. Will be back again!

Good: The spa was calm and it was clean as well as the room.

Good: Everything was perfect, the location is nice, the parking possibility was very convenient, the wellness is very relaxing, and the breakfast, and the restaurant are fantastic.

Beautiful and clean rooms with incredible view. The best part of our accommodation was the warm pools. The breakfast was delicious and we had a lot of options.

Good: Moderní vybavení

The hotel is very nice but a bit away from the centre but can be reached quite easily by bus. It was raining and too cold outside so I managed to enjoy the spa benefits.

Good: Everything

Everything about The Helia is great from the friendly staff to the superb riverside location.

I stayed there for a week in November and everything was the best as usual. Had a power outage in my room, reported it to reception and it was restored within ten minutes. Had breakfast every morning and it was great. Such a good variety of foods. Tasty start to the day. The leisure facilities are exceptional. Used them every day. The staff are always friendly and helpful. Will only stay there when I go to Budapest.

Danubius Hotel Helia
Dear Brian, You made our day with your positive feedback. We are so happy to read that you loved our hotel. The wellness center is one of the biggest attractiveness of our Hotel Helia, we are glad you also had a pleasant experience. We are glad that you liked everything. Thank you for the nice comment, and we hope you will continue to enjoy staying with us in the future. Best regards, Beáta U. Danubius Hotel Helia

Good: Extra clean, very welcoming, room was warmed, marvellous view, ready for early check-in, bellboy was on place and very helpful. Bad: -

This was not my first and definitely not my last time booking this hotel. Great location close to the Danube and services that make your stay all the more enjoyable. The staff is very professional and helpful and the hotel's restaurant and bar offers a wide variety of meals & drinks. Rooms are well equipped, the wellness and spa area is clean and a joy to return to after a long day out in the city. I absolutely recommend this hotel and cannot wait to return there myself.

Good: Pool, breakfast, location, staff, really nice, comfortable rooms, nice lobby, gym etc

Good: Comfortable bed, fresh sheets, clean room. Very good breakfasts (a lot of options to choose from).

Good: one of the best places in Budapest. I recommend.

Good: Great view Bad: The room wasn’t cleaned properly, on the furniture was a tich layer of dust. I personally have a dust allergy and was difficult to sleep

Good: spa, breakfast, dinner Bad: no salona at breakfast

Good: The room enterior is quite old, but the friendliness of the hotel staff made up for that. Shout out to Nikoletta and Ákos in the bar! Thanks for the lovely service! :) The breakfast is amazing! Swimming pools are lovely. We had a really good time overall.

Good: was amaising Bad: i can not find

Good: Good lolation , nice river view . The stuff was friendly and really to assist . Very good choice for breakfast Bad: Furniture is a bit old

Good: Enjoyed the facilities, meals, swimming pool and spa was great. Room service was good and housekeeping services were regular with linen change in between stay. Bad: The gym equipment could be modernised in line with the other hotel facilities.

Love the spa area staff exceptional food good would stay here again

Danubius Hotel Helia
Dear Kerry,You made our day with your positive feedback. We are so happy to read that you loved our hotel. Thank you for the nice comment, and we hope you will continue to enjoy staying with us in the future.Best regards,Júlia P.Danubius Hotel Helia

I would be very happy to recommend it to others.

Good: Really nice place - I have stayed in one of the renovated rooms. I didn't had time to visit the spa center this time, but both restaurants in which I have had dinner are great. Very good breakfast :) Really close to the public transport stops.