Reviews of Danubius Hotel Helia's guests

Good: We are here for second time and we will come again

Good: Very good breakfast, nice room and perfect spa zone. Also very nice staff.

A very pleasant stay at Danubius Hotel Helia in Budapest. The hotel is clean, comfortable, and well located along the Danube, with easy access to the city center. The rooms are spacious, the breakfast is varied and tasty, and the wellness area with pools and spa is a great bonus. Friendly staff and a relaxing atmosphere make it a great choice for both leisure and business trips.

Good: Swimming pool and room! Bad: Breakfast is bad! The juices they provide are bad! No fresh juice, and too few fruits and almost no cooked vegetables. Hot dishes are very few!

Good: The size, location and facilities.

Good: Great view from the room, very clean and warm, amazing breakfast. Bad: The waiting time for the lift as one or two of them were broken. We had some issues opening the room door 446, even asked stuff to help.

Good: Good location, friendly staff, tasty food Bad: None

Room is new and clean. But breakfasts is so so. There is no fresh juice, and no hot vegetables. This hotel has the good swimming pool and sauna! In short word, it is a very nice hotel here!

Good: Food was nice, staff were friendly, and the pools were warm, a point of relaxation after a full day of activities. We went to the gym, and even though the equipment isn't new, it isn't a problem, as you can do a full session there without a problem. The only thing we didn't like is that the saunas are within the changing room, so my girl and I couldn't use them together. Parking was really convenient, and it's cheaper than parking on the street. All in all we would gladly stay there again.

Danubius Hotel Helia
Dear Luka, We are grateful for your thoughtful feedback and delighted that you found our cuisine, staff, and wellness facilities to your satisfaction. It is wonderful to know that our gym and convenient parking contributed positively to your stay. We regret any inconvenience caused by the sauna arrangement, as our wellness area is designed with separate facilities for men and women to ensure privacy and comfort. Your comments are important to us, and we truly hope to welcome you back for another relaxing visit. Warm regards, Dóra Danubius Hotel Helia

Good: It was great that we could just walk to the ferry Bad: There was only the tv program that I could not use even netflix or at least one proper tv channel, thats only!

Danubius Hotel Helia
Dear Adrienn, We are grateful for your kind words regarding our location and are pleased that you found the proximity to the ferry convenient. We regret any inconvenience caused by the limited television options and appreciate your understanding. Your feedback is important to us, and we hope to welcome you again soon for another enjoyable stay. Best regards, Dóra Danubius Hotel Helia

Good: Everything Bad: Nothing

Danubius Hotel Helia
Dear Sakher, We are truly grateful for your kind words and delighted that you found every aspect of your stay perfect. It is always a pleasure to know our efforts contributed to your satisfaction. We look forward to welcoming you back for another wonderful experience. Warm regards, Dóra Danubius Hotel Helia

Good: Rooms are geat, breakfast very good, location is good too, hotel is by the river and 5ish minutes walking distance to bus or metro station that takes you to the city center. Bad: Pool/spa facilities are outdated and overcrowded, they are fine but could be better in order for this hotel to be 10/10.

Danubius Hotel Helia
Dear Vuk, We are grateful for your detailed feedback and pleased that you found our rooms, breakfast, and location to your satisfaction. Your appreciation of our riverside setting and convenient access to public transport is especially valued. We regret that our pool and spa facilities did not fully meet your expectations due to their condition and occupancy. We always strive to provide a relaxing environment and your observations are important to us. We hope to have the pleasure of welcoming you again soon for another enjoyable stay. Best regards, Dóra Danubius Hotel Helia

The Gym is fairly ok. Saunas are all right as well. I recommend both the relaxing and the thai massage. The only negative thing comes to my mind is the heated pools weren't very warm after 8pm. They felt like lukewarm.

Danubius Hotel Helia
Dear Máté Túróczi, We are grateful for your kind words regarding our gym, saunas, and massage services, and we truly value your recommendation. We would like to assure you that we always pay close attention to maintaining the proper temperature of our pools, and we regret any discomfort you may have experienced in this regard. We hope to welcome you back soon for another pleasant visit. Best regards, Tímea B. Danubius Hotel Helia

Good: The staff was great, everyone was very welcoming and fluent in English. Towels were changed regularly and so was cleaning of rooms. We enjoyed the wellness center. The breakfast variety was rich and everything was excellent.

Super!

Good: Swimming/spa facilities. Breakfast. Bad: Difficult to see YouTube on TV.

Good: The hotel is overall very good. Rooms are clean, main hall new and fresh and the hot spa inside (38-36-32 degrees) are just amazing. Bad: I just did not like that on my floor it was too noisy, maybe because I was near the lift but I could hear literally everything also the sounds from the room next to us. In addition a group of teenagers stood in front of my door and yelled for 10 mins

Good: Very helpful staff, very clean room and comfortable beds and very rich breakfast Bad: The pools weren’t that much warm

Good: The spa/variety of food served at breakfast/friendly staff/scenic views Bad: Nothing

Good: Clean, nice pool, nice breakfast. Club sandwich is really good. Bad: They have a sign to try to protect the environment but they don’t respect that with the towels. A bit expensive considering location but it’s worth it.

Good: The staff Bad: It is a little bit far to the centre

Right by the Danube, this place features a minimalist European style with just the right pops of color. No clutter, just pure comfort! Plus, the breakfast was exquisite and hearty.

Good: First of all a big thanks for beeing the host of myself and my group of friends invited for my 50th anniversary! The hotel met all my expectations and standards of a high class hotel. Bad: Nothing

Good: The staff from the reception were very kind and helfull, at the venue were we had dinner everything was perfect and stilish. Food was really tasty and a large choice. Spa is very well located and organized. Bad: Simply I could not find bad things and I m a critique person.

Good: Staff were friendly & knowledgeable Bad: Outdated sauna/steam room - no lights in the steam room, felt a little unsafe by myself, separate for genders

A decent large hotel. Pros: we had an excellent view of the Danube (we specifically chose this option when booking), the breakfast was tasty, there are several pools including one with thermal water, several saunas, and a very good gym. Cons: our room was quite dirty and we had to ask for it to be cleaned additionally. There was a locked door to the neighboring room, which made the first night quite noisy — we could hear people next door. On other days, the neighboring room was either empty or the guests were quiet, so in the end, it was fine. The location is fairly far from the city center, requiring a bus ride. Overall, I rate this hotel positively.

Good: View from room Bad: Didn't have a bathtub

Good: It is a nice hotel It doesn't matter if it is just for one night or a longer stay in Budapest. The wellness is of course a big bonus after a tiring day of work/touring in the city. Bad: I wouldn't say it's a problem yet but I used to stay in the hotel about 10 years ago and the facilities now are the say. It is getting a bit dated.

Good: Overall amazing hotel - great rooms, cleaning, spa and restaurant, location. Great value for money Bad: We’ve been here during Christmas and spa had short working hours which is fine, but they didn’t let us know that in advance which might be a recommendation for improvement

Good: The hotel,staff,food,cleaness, location ,rooms ,facilities. All great Bad: Nothing

Good: Hotel staffs are all approachable. Bad: Cleanliness is not great. Only 9/10 . Especially the drinking mugs & glasses. But overall we"ve enjoy staying even for a night.

Everything about it is amazing, second time staying here. Perfect location, great pool and spa facilities (highly recommend getting a hydrating massage from Szinti. She is a gem, very bubbly and sweet lady). Definitely will get a good night's sleep here. Also, good variety for breakfast. It's the only place me and my partner stay when we come to Budapest. Thank you! 😊

Good: Friendly staff, really good breakfast and nice spa facilities.

Good: Our favorite hotel in Budapest. Has great spa facilities, rooms are very comfortable, excellent breakfast and a parking lot. Not much more we can ask for which is why we keep coming back. Bad: Nothing not to like.

Good: Our room was perfect, except that the window was not tight enough, so we could feel outside air and hear noise. However, this is something I reported to the staff, and they were very thankful that I informed them about it. Bad: Nothing at all.

Good: Hotel is near the river, and 15 min by feet to center, near the hotel is shops and restorants, but you can eat very good in hotel, there is breakfast and dinner, very clean rooms, spa center is perfect. Very polite personal, thanks a lot for my good rest in hotel.

Breakfast excellent, staff nice and friendly - especially Peter - the receptionist, so kind, friendly and helpful. The only disadvantage is the temperature in the rooms. We were in January, pretty freezing outside ( -7) and the rooms were not warm enough.

Good: The hotel is in a beautiful location by the Danube, the room was overlooking the river, the breakfast was buffet so you had a choice of what you wanted. I was at the conference and it was very professionally organised. You are in the city quickly, but you can take a taxi, it is very cheap.

We’ve had a lovely time here. Despite our midnight check-in, Szabi, from the reception, has welcomed us warmly. Very kind staff, clean and newly renovated rooms. Great breakfast, with gluten free and vegetarian options.

Good: Very grateful 🙏 Bad: Nothing

The location is good and the staff is helpful and the breakfast is good

Good: I like the room the restaurant and spa.the pool is very nice.is very close in Stratford and the breakfast is very nice 💯

Good: Very nice staff Bad: N/A

Good: Amazing view from the room, nice food at the bar, very clean all over, nice breakfast, comfortable bed, quiet hotel. Bad: Service charge at the bar, drinks are not cheap, no slippers in the room, even after asking a few times (got them on the very last day)

This hotel is a gem, a very nice and relaxing place to stay during vacations in Budapest. The location is very close to the center, the breakfast was very rich it had everything you can imagine, the rooms big with nice bed and perfect bathroom with shower. The experience continues with the pools where you can relax. I highly recommend this hotel and I will visit it for sure when I will go to Budapest again.

Good: Staff was friendly and helpful. Pool is enough and very good for families with small children. Hotel is about 20 minutes walking distance to city center. Bad: Dinner buffet is expensive. If the hotel increases main meal options, then it can be worth.

Good: The spa very good the room super and comfortable the breakfast is very good and nice and the hotel is very close in metro to go the centrer

Good: I stay in this hotel few times, and I like it a lot. Rooms are always clean, good breakfast was including in price. We have a beautiful view on river from our room. Also in price was included fitness and spa. Personal of hotel is very polite and always ready to help. I will back here againe.

Good: Spa is excellent. Bad: The room we have stayed for two bookings in same room the bed sheets where not replaced.The room had a lot of dust deposit on furniture,tv,flooring.

Good: Nice and large breakfast 🍳!!

Good: Beautiful view of the Danube River from our room, excellent breakfast, a very nice spa, and a great neighborhood full of restaurants and bars, just a 20‑minute walk from the Parliament and only a 5‑minute walk from the metro station. Bad: Everything was great!

Good: Facilities were excellent Bad: Maybe the menus could be better especially Dinner Breakfast was very good

Good: Nice location and helpful staff. I will stay again.

Good: Friendly staff, breakfast, efficacy, gym and ypa facilities, overal look od hotel, excellent comfy beds Bad: There were visitors during our stay that went to pool in their dirty boots and sneakers and the security didnt pay attention. Pool area should be clean and sanitized and no outdoor shoes should ne allowed at any occasion

Good: The breakfast is fabulous. The spa is relaxing and quite good. Bad: The hotel outside is quite badly maintained, but the inside is good. However, they keep many people waiting for the early check-in until and even past the 15:00. They could have given some rooms when available, but they were allowed only after that time. The worst thing is they also gave the same room for another guest so I got those guests at my room while I was sleeping which was quite unfortunate after my long trip without sleeping. It was a mistake of course, but it really destroyed my sleep schedule.

Good: The rooms/beds were comfortable and clean, the breakfast was great and the pools with warm water were excellent. There is an affordable parking in front of the hotel. Nice view over the Danube if you get a room with Danube view. Bad: The sauna needs an urgent renewal. It is old and smells badly. Some people are going inside the sauna with swimming trunks although forbidden. There is no water inside the sauna bucket. Dinning was quite expensive.

Very close to centre. Clean and very friendly staff. The pools are wonderful with hot and warm water and child-friendly. We had no problem letting our son play in the water on his own.

Good: The location, large parking, good breakfast Bad: The employee supervising the pool was constantly on his phone and did not react when children (and not only children) were jumping into the jacuzzi, disturbing the guests. When we told him that he should do his job better, he said "ok" and then continued to play on the phone, doing absolutely nothing to stop that chaos. The variety of dishes for the dinner was more limited than on previous occasions.

Good: The hotel is highly recommended - we had an excellent stay as a family. The rooms are spacious, the breakfast is varied and rich, the staff is lovely. High level of cleanliness.

Good: The bath was quite nice, and the spa as a whole was really comfy. Staff was friendly, and breakfast was good. The location is really great for exploring the city. Bad: There was a noticeable humming in the room, likely from an electric appliance next to it. I slept with earplugs, so it was ok.

Good: Good food, professionals at Reception Bad: Safe guard at the pool did not ave any intervention to calm down the people and kids splashing and diving

Good: great hotel, very good location (about 2kms from the Palace of parliament but otherwise close to the center and with a beautiful view of Danube). very good food, nice staff. nice pools with heated/thermal water. Bad: overall a very good experience but i think that during the winter the hotel could use a bit of extra thermal insulation. on a windy day with -3 C outside and wind blowing you could clearly feel the cold from outside if you were looking through the window at the beautiful Danube.

Good: We really enjoyed the breakfast and personel was very friendly. The restaurant and bar are quite nice. The bedroom was clean and was large enough for two people (booked a room with two beds - would have been a bit crowded if we had been four people). We enjoyed our massages. The bus stop is on the same corner where the hotel is located, and there is a metro station around 10 minutes walking from the hotel. In general we felt quite safe staying there (2 women). Bad: The hotel is further away from the tourist attractions, so we lost a lot of time getting to the city center and back. Our floor had a strange smell (though not unpleasant - might have been the cleaning agent they use).

Good: Very nice hotel with friendly staff and nice rooms. A little outside the city center but real close to the bus stop and the metro station. We got a room with a view over the Danubius, it was amazing to watch the snowfall and the fireworks throught the flood from our room (we were there for NYE but unfortunately it was to cold outside). Very big selection for breakfast. Bad: There was the spa included with our room which we couldn't wait to use after freezing all day. I would have expected an email or some notification of the fact that it wasn't going to be open for the evening.

Good: The hotel is in a beautiful location by the Danube, the room was overlooking the river, the breakfast was buffet so you had a choice of what you wanted. I was at the conference and it was very professionally organised. You are in the city quickly, but you can take a taxi, it is very cheap.

Good: Good food, professionals at Reception Bad: Safe guard at the pool did not ave any intervention to calm down the people and kids splashing and diving

Good: Excellent. A lot of choices! Bad: Would have preferred my room on a higher floor. Last two times when I stayed here, I was on the 5th floor. Stairwell configuration is a bit odd, having to go up via the conference area and then up a separate stairwell to the first floor where my room was located.

Good: First of all a big thanks for beeing the host of myself and my group of friends invited for my 50th anniversary! The hotel met all my expectations and standards of a high class hotel. Bad: Nothing

Good: Very helpful staff, very clean room and comfortable beds and very rich breakfast Bad: The pools weren’t that much warm

Good: Staff was friendly and helpful. Pool is enough and very good for families with small children. Hotel is about 20 minutes walking distance to city center. Bad: Dinner buffet is expensive. If the hotel increases main meal options, then it can be worth.

Good: Overall amazing hotel - great rooms, cleaning, spa and restaurant, location. Great value for money Bad: We’ve been here during Christmas and spa had short working hours which is fine, but they didn’t let us know that in advance which might be a recommendation for improvement

Good: Our favorite hotel in Budapest. Has great spa facilities, rooms are very comfortable, excellent breakfast and a parking lot. Not much more we can ask for which is why we keep coming back. Bad: Nothing not to like.

Good: The staff from the reception were very kind and helfull, at the venue were we had dinner everything was perfect and stilish. Food was really tasty and a large choice. Spa is very well located and organized. Bad: Simply I could not find bad things and I m a critique person.

Good: great hotel, very good location (about 2kms from the Palace of parliament but otherwise close to the center and with a beautiful view of Danube). very good food, nice staff. nice pools with heated/thermal water. Bad: overall a very good experience but i think that during the winter the hotel could use a bit of extra thermal insulation. on a windy day with -3 C outside and wind blowing you could clearly feel the cold from outside if you were looking through the window at the beautiful Danube.

Good: Nice location and helpful staff. I will stay again.

Good: The hotel is highly recommended - we had an excellent stay as a family. The rooms are spacious, the breakfast is varied and rich, the staff is lovely. High level of cleanliness.

Good: The staff Bad: It is a little bit far to the centre

Good: It is a nice hotel It doesn't matter if it is just for one night or a longer stay in Budapest. The wellness is of course a big bonus after a tiring day of work/touring in the city. Bad: I wouldn't say it's a problem yet but I used to stay in the hotel about 10 years ago and the facilities now are the say. It is getting a bit dated.

Good: Spa is excellent. Bad: The room we have stayed for two bookings in same room the bed sheets where not replaced.The room had a lot of dust deposit on furniture,tv,flooring.

Good: The spa area is very nice, delicious breakfast plus great choice of food for dinner:)

Good: Clean, good thermal baths, decent location on the Danube. Bad: The food was average quality, especially for buffet dinner. The junior suite was very small.

Good: Very pleasant staff, beautiful hotel with great facilities, nice rooms and nice spa and worm pools. Breakfast was excellent and the entire place is kids friendly. Bad: Perfect

Good: Location, breakfast, rooms,view on Danube

Good: The spa facilities were outstanding and truly relaxing. Breakfast exceeded expectations with its variety and quality. Staff professionalism made the stay even better. Bad: Honestly, nothing significant stood out as negative. Everything met or exceeded our expectations.

Good: Incredible value for money. We have stayed here four times already and were a bit apprehensive about spending Christmas in a hotel, but we really didn’t need to worry. The catering staff are extremely professional—you hardly notice them working, yet everything is always perfectly taken care of. The hotel is spotless and very comfortable, and waking up to the river view is simply beautiful. Breakfast is fantastic, with a great selection of hot, cold, and continental options. The food is high quality and delicious; the chefs and catering team are outstanding and work incredibly hard. The entire service is very well managed. The Christmas dinners were special and delicious, accompanied by a live band playing smooth music. We were also greeted with a glass of champagne or juice, which we only realised at checkout was complimentary—a lovely touch. We are already looking forward to booking our next trip. Bad: There was nothing we didn’t like. It is a little hard to watch people working so hard at Christmas—especially the cleaning staff and catering team and the management —so that guests can relax and enjoy themselves. As a Hungarian, it’s something you notice even more. It is, of course, their job; nevertheless, we truly hope they are paid in line with the wonderful work they do, and that other guests were not shy about leaving tips. Their hard work and professionalism truly deserve recognition.

Good: The staff here are exceptional. Lovely place to stay. Breakfast was amazing.

Good: Excellent place to stay!

Good: Great staff, satisfying breakfast and comfortable room with an amazing bed. The only bad thing was the carpet in the room which obviously wasn't clean and nobody cleaned it during the four days of our stay. The location is far from the center but the metro and bus stations are 5 minutes away so everything was easy.

Good: Excelent

Good: Super clean and friendly staff Bad: They would do better with the cleaning

Good: A stylish and innovative boutique hotel near the Gozdow courtyard and within walking distance of fashion, culture and culinary centers. A winning team focused on creative solutions and always pleasant and creating a pleasant atmosphere. A varied and delicious meal. The maximum cleanliness defeated my allergies. And the cocoa in the lobby is the most delicious!

Good: Swimming pool, food, the room

Good: Everything Bad: The smell in the bathroom

Good: The room was amazing , there is not enough space but amazing , everything is new and clean, food at breakfast also amazing, restorant in the hotel amazing, but pool and welness not bad , but not perfect. Pool is small , not enough space for all guests , not enough sunbed and tables, toilets are very old,they definitly must do on that things. And beacuse all of that price is to expencive, i was definitly at hotels with better facilities for less money. Final is 9/10 just beacuse of welness stuffs. Bad: also gym space is small and the exercise equipment is outdates

Overestimated. I was staying at this hotel, but during the weekend days the pools are too crowded. Too many people that were not hotel guest were coming only for pools.

Good: Clean , very beautiful view, you have everything you need in the room, nice spa, very good breakfast Bad: -

Good: The breakfeast is amazing, staff is friendly and helpful Bad: I missed hammam

Good: Everything Bad: Everything

Good: Beautiful hotel Food was stunning Was a little bit of a walk to the main square but cheap enough for a taxi if needed Bad: Some Staff were but rude and quiet blunt not very welcoming at the front desk and not very helpful or polite But the rest were lovely

Good: We loved the pool. The food was great. The girl from reception was nice (don't know her name). Overall I'll give a 9.9 which in my opinion is great. I'll definitely return if I go back to Budapest. Bad: Staff from the bar need to improve their customer service. Everything else was fine.