Reviews of Danubius Hotel Helia's guests

Bad: The room conditioner temperature can't decrease below 19.5 :( it was very hot at night.

Beautiful hotel, great value for money

Good: Spa Bad: Breakfast

Good: Very good breakfast. Clean and modern facility. Friendly staff. Bad: No bathtub in the room.

Good: The staff was very pleasant, the pools were good. Nice breakfast. There is a luggage storage service - very convenient and the guy who took our belongings was very helpful and pleasant. Bad: We slept on the sixth and last floor. Early in the morning there were really loud bangs from above (I assume the roof area) and as if metal was falling. This happened many times and was even until we left the hotel that morning. It was very unpleasant and woke us up in the morning

Good: Everythig stuff is good rooms are clean all perfect Bad: All perfect

Good: Room was clean, the breakfast was excellent and with a big variety, the pools were clean. Highly recommended.

Good: I had a wonderful stay at Danubius Hotel Helia in Budapest. The location is perfect, right on the Danube, offering beautiful views and easy access to both the city center and public transportation. The breakfast was absolutely fabulous, with a wide variety of fresh and delicious options to start the day right. The rooms are spacious, clean, and very comfortable, ensuring a relaxing and enjoyable stay. I would highly recommend this hotel to anyone visiting Budapest!

Good: Excellent facilities and good location

Good: Everything was excelent! 🙂 Beds were so comfy that we slept like a babies. Spa is big enough for nice relaxation, and that was just we need after a day long trip to Budapest. Bad: Nothing.

Good: Very big and modern.

Good: Staff and facilities. Spa areas great. Roof top chill area good. Access to Danube promenade excellent. Good breakfast choices but hot food was largely luke warm. Bad: Storage in bedrooms very minimal . Bedside table could have been better

Good: Location, service, parking, spa ☺️ Bad: Everything was nice.

Good: Very friendly and helpful reception staff ( Mátè) as well as lobby bar staff. Clean, fresh smelling, recently updated rooms, comfortable bed with nice linen. Super fast WiFi internet connection.

Good: Great variety of buffet breakfast items including plenty veggie options as well to start the day and to eat it either inside the restaurant or outside on the patio. The spa, the pools, the rooftop patio, the lounge area with large windows, comfy furniture, qiuet background music and friendly helpful staff really contributed to the very pleasant experience. The room and sheets were clean, the bed comfy. Enjoyed my stay.

Good: Breakfast was good, lot of varieties; secure parking space available; riverviews and riverfront walks, close to historic sites Bad: Rooms and bathroom are squeezed, housekeeping does not come to make up room everyday.

Good: We had a wonderful stay at Danubius Hotel Helia in Budapest. I was traveling with my child, and everything exceeded our expectations. The location is fantastic, right next to the Danube River, offering beautiful views and easy access to the city. The hotel itself is spotless — very clean and well maintained, which made us feel comfortable throughout our stay. Breakfast was a real highlight, with plenty of delicious options that kept both me and my child happy every morning. The staff were outstanding: professional, attentive, and always ready to help with a smile, which really made a difference. The spa and pools were another great experience. We enjoyed spending time there after exploring the city, and it was perfect for both relaxation and fun for my little one. Overall, Danubius Hotel Helia offers excellent value, a great location, and top-notch service. I highly recommend it for families as well as anyone looking to enjoy a relaxing stay in Budapest.

Good: I have been many times to this hotel, and will return because it matches my needs perfectly. The room is comfortable, the spa area is delightful, and both inside the hotel and outside on the terrace there are inviting, comfortable seating areas. Check-in and out was fast and easy. Hotel Helia has all of what I appreciate, a delightful swimming pool with many facilities, hot water pools, sauna, water fitness, massage, good service and much more. Very good buffet breakfast in the main restaurant, and also a good bistro restaurant with tasty dishes for snacks and simple meals, lovely walk terrain behind the hotel along the Danube with many chairs, benches and even reclining chairs at the quay to rest on if needed. Very good central location with excellent bus service just outside the hotel and a supermarket opposite the hotel. Coffee, tea and fridge in the room and more. Metro M3 is nearby and airport transportation is easy with airport bus 100 E to Kalvin Ter and bus 15 (from Kecskemeti utca to Drava utca) makes it very simple for airport travel from/to airport without climbing metro stairs or looking for elevator and only 3 minute walks! I find Google maps ideal for planning and finding where the bus stops are located. For those who are EU citizens and 65+ public transportation is free. The hotel is inviting to children and dogs, but only if they are well-behaved and the hotel requires this, which is good! Bad: Only minor issue was the card key, which sometimes opened easily, other times only after several tries! No problem, staff available for help, but perhaps the lock needs checking.

Good: Great location, next to the river, close enough to the center , you can go by foot, fully renovated, everything was brand new. They upgraded our room for free, and the room was exceptional. Spacey , 55 inch tv, king size bed, big bathroom, everything was perfect! The breakfast was exceptional. Variety and quality! Also the spa (hot pools ) were very nice. VFM for sure. If I visit again Budapest I will stay at Danubius Helia for sure. Bad: The floor it could be a little more clean.

Good: Location was super as is it near bus and subway stations. Plus walking distance if you want to book river cruise. Excellent breakfast choices as well. Bad: None really.

We had a great stay at Danubius Helia Hotel Budapest. The check-in took about an hour, but it wasn’t a problem since we explored the city in the meantime. The view from our room was directly over the river, which was beautiful. The hotel provided free bathrobes with belts and slippers, which was a nice touch. Our room had a solid modern Samsung TV with plenty of international channels and absolutely no lags. All elevators worked perfectly, everything was clean, and there was no noise at all. Overall, very good value for money. The breakfast was nice as well ! I really recommend The Fitness Upgrade too! So we really enjoyed our stay here!

Good: It's one of the best hotels we've been to. Great location, an amazing balcony view, the food was delicious (breakfast and dinner), and the staff was friendly. Overall, it is a great value for money.

Good: Good location, friendly staff and good bath Bad: I don’t really like the buffet dinner. To be fair it’s not bad.

Good: The breakfast was good - tasty and diverse food, including gluten free or traditional (English breakfast, Hungarian and Asiatic food etc) Multiple pools inside with different temperatures Bad: Cleanliness - cobwebs in the corners of the room, dust on the nightstands Silent hours declared at the pool not respected (children allowed during silent hours)

Good: Food and accommodation Bad: Staff cleaning room services they never used to change or provide soap.tea kit

Good: We were absolutely delighted with our stay at Danubius Hotel Helia. From the moment we arrived, everything exceeded our expectations. The location by the Danube is peaceful and scenic, yet still conveniently close to the heart of Budapest.

Good: Everything was perfect, food, location, staff, swimming pools, sauna, we loved our stay in this Hotel, thank you 😍 Bad: Nothing, all was good

Good: Pools, breakfast, location

Good: Every thing is perfect Bad: Hotel 4 * room size like 2 *

Good: We had a great time and will surely come back.it's my second time here and this time they gave me a room upgrade to the riverside view for free!the SPA is awesome and the breakfast buffet is superb! Bad: The room was quite warm and uncomfortable because the air conditioning temperature could'nt be adjusted.i reported it to the reception and they said someone would come to fix it but no one showed up.i hope they can improve their responsiveness to guest concerns in the future.

Good: Everything was great

Good: Great facilities. Nicely stocked breakfast buffet. Well staffed. Bad: Evening buffet not a patch on breakfast.

Good: thank you for everything. Bad: the pool and staff availability

Good: Gym, clean and modern rooms Bad: Repetitive meals

Good: Excellent spa facilities, great range of food for breakfast, clean rooms and comfy beds. Excellent location and friendly staff. Will definitely be back.

Good: Amazing breakfast, millions of options! Swimming pools and rooftop terrace made our stay even better!

Good: Everything is perfect!

Good: Hotel has everything you need (swimming pool, gym which is not bad, nice breakfast) Room was comfortable and nice as well as the staff who was really helpful Bad: The only little thing to consider is that it's 10mn by walk to go to the subway station but it's not too bad honestly !

Good: The spa ,the room was nice and the location by tgecriver Bad: There could have been more bottled water in the room

Good: Staff Friendliness and Cleanliness Bad: Nothing

Good: Everyone was very helpful. The breakfast selection was various. Bad: A little far from the city centre. It needs an outside pool.

Good: had a wonderful stay at this hotel. The property was very nice, well-maintained, and spotlessly clean. The breakfast was excellent with plenty of variety and great quality. The location was also perfect, making it easy to get around and explore. I would definitely recommend this hotel and would love to come back. Bad: /

Good: Breakfast was great, with staff going above and beyond to make you feel welcomed. Bad: Some cleaning aspects, but they can be fixed.

Good: The hotel is very clean (including the rooms, the beds etc) and has pools with warm water and sauna where you can relax perfectly after a long car ride. The employees were respectful and helpful. Bad: - - - well.. the coffee at breakfast could taste better .. but this is a subjective opinion.. ----

Good: The best hotel in budupest!!!. This is our third time at this hotel and we will definitely return to it on every trip to Budapest. The hotel design is outstanding and very pleasant to stay in. The pool and spa are excellent and very luxurious. The hotel is incredibly clean and well maintained. The breakfast is delicious and varied. The hotel is a 5 minute walk from a metro station and about 100 meters from a bus stop. The staff is allways friendly, smiling and provides wholehearted service. It seems that the hotel has thought of everything to provide a pleasant stay and Fulfill all of the hotel guest requests. Flavored water is served at the entrance to the hotel and there is a cold water and soda dispenser at the pool. We received a new bottle of water in our room every day. In short, a very high standard hotel and highly recommended. Bad: There are few TV channels, and most of them are not in English.

Good: The rooms and the pools were great. Food was also good., there was plenty to choose from at breakfast. Bad: The rooms were not cleaned properly, one day all they did was empty bins and close curtains. They didn't replenish tea or coffee, didn't clean cups or make the beds or hoover the floors and we were there for 5 days we had to ask for clean towels etc

Good: A lovely friendly hotel with great facilities Bad: Breakfast was very busy try and go down earlier if you can

Good: We loved the hotel very much for its comfy beds, good breakfast and of course SPA! The huge pool and the steam room really made a difference in our stay. Looking forward to staying here again.

Good: Its a great facility, with many options for relaxation. Also not too far from the center, although a bit of distance. Bad: Most was ok. I didn’t like the buffet so much, but this is maybe more due to personal taste. Some staff could also try to be nicer, otherwise all was good

Good: clean rooms and spa area, very great staff and nice people all around

Good: Lovely hotel with helpful staffs and amazing food. The buffet spread was simply amazing and super tasty. The property is well connected to the city center by trams and bus stops. Not far by walking too. Overall we had an amazing experience. Bad: The only thing I wasn’t happy about was the housekeeping. Could have been better. They did not replenish the creams and towels frequently.

Good: Breakfast was good. But why do they take food just before 10am. Allow at least 10min grace. Bad: Breakfast taken out before 10am. Shower gel on check in was empty and requested to refill but never refilled.

Good: Wow the view especially when the sunset on the balcony The spa rooms we had sauna every day and sunbathing on the roof The food was amazing everything you could think of Cleaners came everyday Tea coffee and bottled water in the room every day Bad: Having to go home after 4 days we didn't want to leave that view from are balcony was stunning

Good: Perfect!

Good: Pools Staff Bad: Place Clean

We are here for the Szegit festival and they still have pretty affordable prices and the room is beyond expectations, new and clean. Only check out time 11:00 not as normal 12:00 and impossible to late check out

We spent three nights at the Danubius Hotel Helia, and I can say that it is the best hotel that I have ever been in. Since we were a family of four, they gave us a superb apartment which apart from the wonderful view of the Danube River, it included two 46" TVs, a walk in wardrobe, gym facilities, and sauna along with a most convenient kitchenette, and all was modern and state of the art. We had a most spacious bathroom and the room also included an ensuite. The breakfast was very abundant and filling, and the Buffet in the evening was also very abundant and delicious. The staff was very friendly and ready to help us. i need to mention also the fabulous spa pools and ancillary facilities which were also great. There was nothing I can say that went wrong in this stay. Well done Danubius Hotel Helia. Would not hesitate to book at your hotel again.

Good: Parking, position of the hotel ( by the Danube river, 30 min.walk to the Parliament). The receptionists were welcoming and helpful. The three pools,a large lobby area. Great breakfast choices. Bad: Nothing to be noted.

Good: The food was lovely (good breakfast buffet and the bar menu was fantastic - I recommend the Club Sandwich)! Staff are very friendly and always willing to help you in anyway that will make your stay more comfortable! The hotel is really well located, right beside the Danube River with a view of Margaret Island. The streets around the hotel are quiet, clean and tree-lined, so the 10 minute walk into the busy area of the city is really pleasant. There is also a grocery store right across the street! The room was fabulous - balcony had an amazing view, the bed was comfortable, the shower was huge with good water pressure and the decor is really nicely done. Housekeeping services are great, everyday our bed was made and we were provided with fresh towels. The spa facilities are lovely - there are 4 pools to choose from, a sun deck on the roof, a 2-story gym, various treatment rooms where you can get massages (you must book at the spa reception for the wellness treatments). Bathrobes and slippers are provided in your room for use at the spa. An amazing way to unwind after a long day of exploring the streets of Budapest! I had an amazing experience as a guest at the Danubius Hotel Helia, and I stayed for a week. Thank you, and I can’t wait to return! My trip to Budapest was one of the best trips I have been on, and the Danubius Hotel Helia played a huge part in this! Bad: I have no negative comments, I truly had a great stay!

Bad: Financial procedures are extremely strict even if I've fulfilled all payments as they asked for! Nothing can be done, all blames goes for the electronic system.

Good: Great breakfast loved the fresh honey frame Bad: Omelette wait was so long, not from queues but it was so slow to make one omelette??

Good: Stayed here last year too, really nice and clean, good facilities, lovely breakfast. Really good spot to get around

Nice hotel with good location

Good: Huge breakfast selection of good quality. Not too far from city center. Big paid parking in front of the hotel. Quiet and clean room. Bad: Bathroom was a bit small

Good: The location is very nice, The room was clean and well equiped, The breakfast was good and The staff very nice Bad: At the breakfast we found loaves of bread that were frozen in The middle. We had a very noisy stay because of a window that couldn't be closed properly. We informed The staff twice but unfortunately nobody did anything about it and as a result, we couldn't rest properly. The parking at the property is very expensive from my Point of view, especially since you have no other parking options in the area

Good: Everything was perfect, especially the breakfast was amazing to many choice, staff very friendly spa and swimming pool facilities are great. Thank you

Good: Nice personel

Outstanding 4 Star hotel. Last time we stayed at the N.Y Palace but I prefer this one for the following reasons - the reception staff are outstanding (Peter, Matt, Daniel, Victoria) - very professional, helpful, and pleasant as are all the staff!🙏🏻 Located in a beautiful, quiet, and safe neighbourhood. On the Danube and a 35 min walk to Margaret Island. 5 min walk from the Metro - 4 stops and you are in the centre of Budapest. The hotel is modern & cheerfully decorated, spacious yet cozy. Room - fabulous and v. quiet. Spa - very relaxing. Also took an exercise class & yoga. Breakfast- plenty to choose from. Bar menu- very good. Try the season pea soup (delicious + dumplings!). Thank you for everything ❤️

Good: Wellness facilities, good breakfast, friendly and very accommodating staff. Bad: The hotel was not full but they didn't give us an upgrade.

Good: Outstanding 4 Star hotel. Last time we stayed at the N.Y Palace but I prefer this one for the following reasons - the reception staff are outstanding (Peter, Matt, Daniel, Victoria) - very professional, helpful, and pleasant as are all the staff!🙏🏻 Located in a beautiful, quiet, and safe neighbourhood. On the Danube and a 35 min walk to Margaret Island. 5 min walk from the Metro - 4 stops and you are in the centre of Budapest. The hotel is modern & cheerfully decorated, spacious yet cozy. Room - fabulous and v. quiet. Spa - very relaxing. Also took an exercise class & yoga. Breakfast- plenty to choose from. Bar menu- very good. Try the season pea soup (delicious + dumplings!). Thank you for everything ❤️

Good: Nice, clean, super friendly stuff Bad: Nothing

Good: Good staff Bad: None

Good: Very big hotel, mainly for groups. Pretty good breakfast buffet, nothing special. Heated indoor pool, also used for group classes.

Good: Clean and modern rooms

Good: Location

Good: It’s always a pleasure to return to Danubius Hotel Helia. The breakfast and dinner are consistently excellent, offering a great variety and high quality. The bistro is cozy and inviting, perfect for a quick bite or coffee break. The spa is amazing – clean, relaxing, and very well maintained. Highly recommend for both business and leisure stays.

Good: cleaning services, staff kindness, pools, breakfast that can apply to all dietary requirements

Best price quality in town. They have given me an upgrade and cake for my birthday! I had a very nice time. Breakfast was good enough for the price. Thank you team! Unforgettable time!

Good: Receptionsts were very kind and helpful, as a matter of fact, everybody were very nice and helpful. Breakfast was really great, with lots of options, I love it :-). I like very much Danubios people :-)

Good: Swimming pool, nice room. Breakfast was also ok Bad: Price for 2 people in one room could be lower

Good: I am a very fussy person, but have nothing to say about the Helia hotel. Very, very nice place Bad: I have no dislikes

Good: Food was great, facilities we're great as was the room. The hotel was in a good location so all in all couldn't have been better for me Bad: Parking system was a bit awkward to use

Good: The views of the Danube were beautiful. The amenities and breakfast were top notch. Bad: It wasn’t close enough to the public transportation. It was an 8 minute walk to the metro.

Good: The hotel is very good – the location is convenient. There is a large supermarket nearby and public transport stops close to the hotel. The reception staff are wonderful and very helpful with any questions. Bad: I understand that towels and bed linen are changed every few days, but from Thursday to Sunday our room was not cleaned at all, which was very disappointing.

Good: We loved our holiday here—our balcony room was comfortable & very clean, the pool & spa services (Salt Cave & massage) amazing, the breakfast & meals in the Cafe were delicious. We found the Danubius staff to be very friendly , professional & accommodating. Was delighted hotel was pet friendly. The location was perfect—close to great sites & by Uber so much was just minutes away!

Good: Felt very premium Bad: A little bit of a distance from the city centre

Good: Everything was amazing from the service to the facilities.

Good: Right by the Danube River, beautiful to walk, Breakfast was amazing, fabulous choices. The pool and spa area a bit outdated but really lovely in the evenings to have a relaxing swim or sauna,

Good: Everything Bad: -

Good: Everything Bad: Nothing

Good: Buffet Staff! I just want to give a huge shoutout and heartfelt thank you to the canteen and buffet team at Danubius Hotel Budapest. Your dedication, warmth, and incredible food made our stay unforgettable. Every breakfast and dinner felt like a feast — not just because of the variety and quality of the food, but because of the care and attention you clearly put into every detail. Everything was so delicious that even when we said we’d “just have a coffee,” we always ended up eating more because we simply couldn’t resist! From the fresh ingredients to the comforting local dishes and the beautifully presented buffets, everything was top-notch. The atmosphere was always welcoming, and the staff were consistently kind, smiling, and attentive. It really added to the joy of our trip. Thank you for your hard work and for starting and ending our days with such wonderful meals. You're a huge part of what makes this hotel so special. Keep doing what you do — it truly makes a difference!

We had a great stay at Danubius Hotel Helia. The breakfast and meals were excellent — lots of variety and everything was delicious. The atmosphere of the hotel is really nice, very pleasant and relaxing. The rooms are spotless, modern, and newly designed, which we really appreciated. The view of the Danube River from the room was beautiful! On the downside, the balcony wasn’t as clean as we expected, as it was covered with spider webs. The staff were very friendly and welcoming, and it was a big plus that even though we arrived early, they allowed us to leave our luggage and use the hotel’s common areas while waiting for check-in. Overall, a great experience!

Good: The breakfast was perfect, especially on Sunday—pleasant to enjoy a glass of Hungarian sparkling wine. The spa was a nice bonus after a hot day of walking. Very friendly staff, convenient location and affordable parking. Extra plus: locked parking for bicycles if you’re traveling with one.👍

This is a mass market hotel, mainly used by tour groups and airline staff etc. There are 4 pools (very crowded) and the water is hot (38 degrees) and spa with medical services and therapy, river view. We booked the junior suite, and the bed was wonderful and very comfortable (hard matress). Breakfast was extremely crowded, most foods catered for, as expected for a 4 star hotel. Checkout is 11 am. Please bear this in mind, as some hotels have late checkout, but not this one. We were chased from the room with phone calls, knocks on the door, etc. You can open the windows. This is important to mention, as it is nolonger standard in some modern hotels.

Good: Very clean and good location. Room and bathroom was good size and immaculate. Bad: Air con working though I would have rather had it colder as outside between 30/36 degrees daytime. Dinner was not to my liking, meat was dried up and too salty, though breakfast is superb though you pay for coffee, very strange in a 4 star hotel.

Good: It was close to the city centre and we got good food and services Bad: n/a

Good: Comfy bed. 4 pools. Great treatment options and price Bad: 2 chefs on the omelette station clearly had a problem with black people. The pool area and outside hotel could do with fresh coat of paint

Bad: Bathroom cosmetic mirror was dimounted.

Good: Everything you need, very good breakfasts helpful staff Bad: Air conditioning was bot working

Good: We had a fantastic stay. Absolutely recommended 👌