Reviews of Danubius Hotel Helia's guests

Bad: they elevator was not enough. it take times to have access to it

Good: Good location Beautiful view Comfortable room Perfect spa Bad: I missed only the thermal water in de spa

Excellent Stay at Danubius Hotel Helia Fantastic hotel with an excellent location and comfortable rooms in top condition. The pool and sauna were the highlight—the perfect way to unwind after a long workday. The breakfast was also a standout, offering a huge variety of food with plenty of healthy options to choose from. Highly recommended!

Good: Lovely atmosphere in the modern open plan reception/cafe. Very clean. Exceptional staff. Excellent selection of coffee and non alcoholic drinks. Greet breakfast selection. Lovely spa area and great masssages. Bad: -

Various breakfast opening at 6.30. Nice swimming pool enough to swim properly. Restaurant with a nice food card.

Good: Very clean, great breakfest, good spa, nice location, very friendly and polite stuff on the reception, especialy Mate Bad: Air condition in the rooms like it didint work, just regular air not cold, and windows are very limited to open so it was warm and not too much air in the rooms. And one day we waited for our ordered lunch around 50minutes.

Good: View from balcony, staff is friendly and helpful,spa is amazing!

Good: Everything! Our stay was faultless. The rooms, the breakfast, the facilities but most of all the staff, are superb Bad: Nothing

Good: Excellent amenities, staff extremely helpful, breakfast choice very extensive and delicious, spa experience top, hotel restaurant; food top quality and prices very competitive. Hotel location is excellent with very close proximity to public transport, and very close to the river bank; ideal for pleasant relaxing walks leading very closely to the city center. Bad: Room a bit hot, but windows opening for fresh air alleviated this.

Good: Everything was great. Hotel is nice and clean, rooms are looking freshly renovated and are also very comfortable as well as are beds. We only had breakfast there and it was great. All of the staff were very friendly and helpful but I must single out our receptionist who made our stay even more enjoyable. I would like to thank him once more for all the help and kindness. Bad: Nothing. Everything was great.

Everything was great, clean quiet rooms. Amazing breakfast, location was wonderful at the Danube river.

Good: Very conformable bed. Pool

Great hotel with comfortable, well maintained rooms and a relaxing atmosphere. What truly stands out is the staff, professional, attentive and genuinely kind, which made the whole stay much more enjoyable. The spa area is also very good, clean and perfect for unwinding after a long day. Breakfast could be better and offers room for improvement. Overall, a reliable choice in Budapest, especially if good service is important to you.

Good: Very good location. Excellent breakfast. Bad: Unpleasant smell in the bathroom.

Good: Food and services. Pools are nice.

Good: Spa ,breakfast,room

Good: The breakfast was great as it had a lot of choice. The hotel is quite decent. The leisure center was a real bonus and the entire hotel was very clean. Bad: Everything was good. Nothing disappointed me at this hotel. If i had to pick something then it would be the size of the room. It was slightly smaller than I expected it to be.

Good: Everything was great!I enjoyed the room, breakfast and staff were friendly. I really liked Nikolett (Blonde lady during the daytime shift at the bar). I hope I remember her name correctly. I also appreciate the front desk staff as they were so supportive with my early arrival and check-in. Everything went smoothly.

The room, amenities and the restaurant were all first class. The reception staff were very helpful. I would certainly recommend the hotel to others

Good: The spa area and swimming pool very nice, a bit crowded. Excellent breakfast. The rooms newly refurbished with taste. Refrigerator was appreciated.

Good: I like most the food, was delicious

Good: The staff was very friendly, the breakfast was great with a wide variety of food, and the location near the Danube is superb. We also used the pool and sauna facilities and were very satisfied. The area is calm, with shops and restaurants nearby. The metro station is about a 10–15 minute walk away, and the Parliament is around 35–40 minutes on foot. Bad: we liked our stay and the only thing that was "annoying" were the elevators.

Bad: We asked in advance for an extra bed in the room for my child and we didn’t get it. We talked to the receptionist and we were told it was being taken care of. By the end of our stay it wasn’t taken care of. We wanted some water in our room so we went to the bar to buy some and we were told no on is at the bar in that moment. We were told someone will be sent to the eook with a bottle of water. We never saw that water.

Good: Everything is renovated and new in the room despite the look from outside. The staff in hotel are excellent and very friendly. Bad: I have a weird experience during Breakfast on Sunday 8th March. At the egg station, it seems like they have 2 teenager girls baking eggs and very impolite. One of them kept touching everything including my omelet with her hand. The other girl went out for a smoke, and she passed her lighter and keys. Right after without washing hand she touched my omelet again… I have also waited very long time for the omelet which should not take so long. She was also touching everything all the time including drawers and never wear gloves or washing in between. It seems like she hates her job. The other girl does not speak English very well also seems like don’t care. However for the rest of time I have had an excellent time including breakfast and dinner.

Good: The spa area above all and the services offered. Bad: Small variety of food at the bistro

Good: Very good selection at the breakfast. Very close to the river and walking distance, if you want to go for a Prosecco Tour on the river, which was a blast. Walking distance from the city (15-20 min), if you like to explore.

Good: Clean pools and rooms, pretty nice breakfast, good river view, comfortable beds, chill atmosphere 👌

Good: Updated rooms, clean all through out. Amazing breakfast. This was my 6th stay. I keep going back because it is a good hotel . Spa is great

Good: A good, beautiful room after a new renovation. View of the Danube. Dinner and breakfast buffet with a wide and varied selection of dishes. Bad: On Sunday morning, before breakfast, we wanted to go to the pool, but it turned out that the spa center was closed for pool cleaning. It felt a bit strange on a weekend, especially with a large number of guests staying at the hotel.

Good: Great hotel. Excellent breakfast!

Good: We had lifestyle suite with river view and some training equipment. The room was spacious, hotel staff friendly and dinners delicious. Bad: Breakfast was ok but not perfect

Good: The spa,the camera and the view Bad: The spa was a bit too old

Oh my gosh!! I think this is the best hotel in east Europe! A super nice view,a nice spa(a little old fashion),a healthy breakfast and the hotel camera was clean and nice. I recommend it from 1000000000

Good: Lovely hotel and the spa was really good, friendly and helpful staff, great breakfast Bad: Room cleaning was poor, gym is bit old and dated woth machines not working

Good: The location and the personnel’s professional behavior Bad: The dinner food, not so good

Good: Beautiful and comfy room with a lovely view of the Danube

All was good

Good: Location and loved the pool Bad: Nothing

Good: We enjoyed our weekend with family. Clean and very comfortable rooms. Bad: Wellness outdated, would need some reconstruction of saunas and relax area.

Good: Great hotel, friendly staff. Easy to get to central Budapest using public transport

Good: When I'm going at work to Budapest, I always stay in this hotel. Very comfortable and clean rooms, very nice view to the river,. Perfect breakfast in morning and in everning, you can order your dinner in hotel, if you don't want to go and find any restaurant in the street. Very good spa zone, swimming pool, sauna, also fitness. Personal is very good and polite, thanks to them for all care about guests of hotel. I will back here againe.

Good: It is close to the famous places, lots of restaurants, pubs, shops nearby. The transportation is very comfortable, buses, trams, shuttles, trains nearby. Our room was not big, but enough with child too. Playgrounds are near. Without buggy it was still very comfortable to sightsee. Nice pools and spa facilities, the food was fabulous Bad: On the window there was not any safety lock to lock it from children. But otherwise everything was perfect

Good: We loved the view of the Danube and Margaret Island, and the location was perfect for getting around. The rooms were very clean, and the housekeeping team as well as the restaurant staff were genuinely lovely. Breakfast was a highlight with an amazing variety and plenty of choice. Bad: We paid extra for the buffet dinner but for €30 per person it was a huge let-down with very little variety. We were told we’d receive a breakfast pack because we were leaving early, but it never happened. Check-out was frustrating as there was no one at reception and we had to wait and call out to find someone, which was stressful with a flight to catch—there also seemed to be poor communication between day and night staff.

Good: The hotel is in a good location, well connected by public transport, has a car park, swimming pools with different water temperatures, fantastic breakfast, delicious food, friendly staff Bad: The only thing that maybe bothered me a bit were the uncomfortable pillows (too soft) and if the beds themselves were fantastic. The rooms are maybe a bit small if you are staying with a child in the room and when they add one folding bed then it becomes a bit tight, but that's a small thing

Good: Really kind and helpful receptionist. Additionally the breakfast service was excellent. Pool and sport center was also really good. Bad: Bar and Sauna also closed early. Tea and coffee in the room was really poor.

Good: The staff was very professional, the food was amaizing, we enjoyed the spa. Good location, clean, there are shops in the vicinity. A perfect city break. Bad: Nothing to mention.

Very nice hotel. Lovely spa, jacuzzi and swimming pool. Tasty food at hotel restaurant.

Good: We have been staying at this hotel for many years: the best breakfasts, comfortable beds and excellent spa

Good: Everything was nice - room, breakfast and especially Spa center. Bad: Everything was fine.

Good: Breakfast is very good and the spa area is very nice also 😁 Bad: Too noisy after 10 PM

Good: Property was very clean and good choice of breakfast in the morning. Bad: 2 of the nights out of 3 we had problems with the water temperature. The shower was cold, couldn’t have a proper shower. When we called the reception they sent the maintenace guy who was unable to fix it.

Good: Everything was perfect, really nice room, the gym and spa were great and the food is really nice Bad: -

Good: Location ,the staff, the pool area. Bad: Water bought at the was 2100 Ft. That's around 6 euro.

Good: Clean, pleasent and nice location Bad: No comment

Good: It is everything as in the pictures. The breacfast was everything you ever wanted, and the beds were very confortable - I slept almost as good as at home. Staff was also very nice.

Good: it was clean, the cleaning lady was the friendliest staff member. Bad: Receptionists were a bit rude.

Good: Everything was perfect

Good: The cleanliness, the staff was amazing, very helpful and always smiling Bad: The shower was broken, i told the front desk and they ask the maintenance to change it. The other thing was the elevators, 1 or 2 where always broken and we had to wait very much to come the ine that was working. We only used it when we had our luggage, other times we used the stairs.

Good: Great staff. Great facilities Bad: Breakfast wasn't that great

Good: The reception staff were very kind in all my dealings with them; for the most part a fairly quiet hotel despite it being fairly busy; the buffet spread in the morning was always good and there was some variety if you looked for it everyday somewhere along with the daily staples; the swimming pools and sauna were great; bus stops nearby; supermarket and drug store within walking distance; steps from the Danube river; quiet neighborhood Bad: It was unfortunate that we couldn't check in early. I knew that this was going to be a possibility, but based on the length of the stay and other variables, I thought the hotel might try to accommodate. Alas they could not. So after a long trip it was a bit of a shaky start, but once in the hotel room it was all good. The elevators are mostly small and slow so try to avoid rush hour.

Good: The cleaning comditions were absolutely top notch. Bad: -

Good: The location, and the view. Bad: Parking fee.

Good: Victoria was very pleasant while she checked me in and gave me an excellent recommendation on a restaurant within walking distance. The hotel overlooks the Danube and has lovely walking trails nearby. As for the breakfast, it was simply the best! This hotel does not spare any expense on providing every option you could think of and more! Bad: Twelve euros is a bit expensive for parking. Maybe it could be included in the price of the room.

Good: In short, better than expected. The Staff is as lovely as they come, the facilities, especially the spa and pool area is among the best included in the room package. Very big and comfortable bed, new bathroom fittings and tastefully refurbished rooms. There was no request too big or too small, the staff handled all beautifully, to guarantee an enjoyable stay. Do expect to be more crowded on the weekends, but during the week is the most relaxing Budapest can offer. Bad: The farm soup at the bistro was very tasty, but the chicken in the soup felt more like an old hen. :) Of course, this has nothing on the overall great experience!

Good: Everything was perfect! Great location. Staff very professional and nice. Breakfast and dinner very tasty.

Good: Location, staff, room view Bad: All was good

Good: We are here for second time and we will come again

Good: Very good breakfast, nice room and perfect spa zone. Also very nice staff.

A very pleasant stay at Danubius Hotel Helia in Budapest. The hotel is clean, comfortable, and well located along the Danube, with easy access to the city center. The rooms are spacious, the breakfast is varied and tasty, and the wellness area with pools and spa is a great bonus. Friendly staff and a relaxing atmosphere make it a great choice for both leisure and business trips.

Good: Swimming pool and room! Bad: Breakfast is bad! The juices they provide are bad! No fresh juice, and too few fruits and almost no cooked vegetables. Hot dishes are very few!

Good: The size, location and facilities.

Good: Great view from the room, very clean and warm, amazing breakfast. Bad: The waiting time for the lift as one or two of them were broken. We had some issues opening the room door 446, even asked stuff to help.

Good: Good location, friendly staff, tasty food Bad: None

Room is new and clean. But breakfasts is so so. There is no fresh juice, and no hot vegetables. This hotel has the good swimming pool and sauna! In short word, it is a very nice hotel here!

Good: Food was nice, staff were friendly, and the pools were warm, a point of relaxation after a full day of activities. We went to the gym, and even though the equipment isn't new, it isn't a problem, as you can do a full session there without a problem. The only thing we didn't like is that the saunas are within the changing room, so my girl and I couldn't use them together. Parking was really convenient, and it's cheaper than parking on the street. All in all we would gladly stay there again.

Danubius Hotel Helia
Dear Luka, We are grateful for your thoughtful feedback and delighted that you found our cuisine, staff, and wellness facilities to your satisfaction. It is wonderful to know that our gym and convenient parking contributed positively to your stay. We regret any inconvenience caused by the sauna arrangement, as our wellness area is designed with separate facilities for men and women to ensure privacy and comfort. Your comments are important to us, and we truly hope to welcome you back for another relaxing visit. Warm regards, Dóra Danubius Hotel Helia

Good: It was great that we could just walk to the ferry Bad: There was only the tv program that I could not use even netflix or at least one proper tv channel, thats only!

Danubius Hotel Helia
Dear Adrienn, We are grateful for your kind words regarding our location and are pleased that you found the proximity to the ferry convenient. We regret any inconvenience caused by the limited television options and appreciate your understanding. Your feedback is important to us, and we hope to welcome you again soon for another enjoyable stay. Best regards, Dóra Danubius Hotel Helia

Good: Everything Bad: Nothing

Danubius Hotel Helia
Dear Sakher, We are truly grateful for your kind words and delighted that you found every aspect of your stay perfect. It is always a pleasure to know our efforts contributed to your satisfaction. We look forward to welcoming you back for another wonderful experience. Warm regards, Dóra Danubius Hotel Helia

Room is new and clean. But breakfasts is so so. There is no fresh juice, and no hot vegetables. This hotel has the good swimming pool and sauna! In short word, it is a very nice hotel here!

Danubius Hotel Helia
Dear Jennifer, We are grateful for your kind words regarding our newly renovated and clean rooms, as well as your appreciation of our swimming pool and sauna facilities. We regret that our breakfast selection did not fully meet your expectations, particularly regarding the absence of fresh juice and hot vegetables. Your feedback is important to us and helps us improve our services. We hope to have the pleasure of welcoming you again soon for another enjoyable stay. Best regards, Dóra Danubius Hotel Helia

Good: Rooms are geat, breakfast very good, location is good too, hotel is by the river and 5ish minutes walking distance to bus or metro station that takes you to the city center. Bad: Pool/spa facilities are outdated and overcrowded, they are fine but could be better in order for this hotel to be 10/10.

Danubius Hotel Helia
Dear Vuk, We are grateful for your detailed feedback and pleased that you found our rooms, breakfast, and location to your satisfaction. Your appreciation of our riverside setting and convenient access to public transport is especially valued. We regret that our pool and spa facilities did not fully meet your expectations due to their condition and occupancy. We always strive to provide a relaxing environment and your observations are important to us. We hope to have the pleasure of welcoming you again soon for another enjoyable stay. Best regards, Dóra Danubius Hotel Helia

The Gym is fairly ok. Saunas are all right as well. I recommend both the relaxing and the thai massage. The only negative thing comes to my mind is the heated pools weren't very warm after 8pm. They felt like lukewarm.

Danubius Hotel Helia
Dear Máté Túróczi, We are grateful for your kind words regarding our gym, saunas, and massage services, and we truly value your recommendation. We would like to assure you that we always pay close attention to maintaining the proper temperature of our pools, and we regret any discomfort you may have experienced in this regard. We hope to welcome you back soon for another pleasant visit. Best regards, Tímea B. Danubius Hotel Helia

Good: The staff was great, everyone was very welcoming and fluent in English. Towels were changed regularly and so was cleaning of rooms. We enjoyed the wellness center. The breakfast variety was rich and everything was excellent.

Super!

Good: The cleaning comditions were absolutely top notch. Bad: -

Good: Great view from the room, very clean and warm, amazing breakfast. Bad: The waiting time for the lift as one or two of them were broken. We had some issues opening the room door 446, even asked stuff to help.

Good: Food was nice, staff were friendly, and the pools were warm, a point of relaxation after a full day of activities. We went to the gym, and even though the equipment isn't new, it isn't a problem, as you can do a full session there without a problem. The only thing we didn't like is that the saunas are within the changing room, so my girl and I couldn't use them together. Parking was really convenient, and it's cheaper than parking on the street. All in all we would gladly stay there again.

Good: The location, and the view. Bad: Parking fee.

Good: The reception staff were very kind in all my dealings with them; for the most part a fairly quiet hotel despite it being fairly busy; the buffet spread in the morning was always good and there was some variety if you looked for it everyday somewhere along with the daily staples; the swimming pools and sauna were great; bus stops nearby; supermarket and drug store within walking distance; steps from the Danube river; quiet neighborhood Bad: It was unfortunate that we couldn't check in early. I knew that this was going to be a possibility, but based on the length of the stay and other variables, I thought the hotel might try to accommodate. Alas they could not. So after a long trip it was a bit of a shaky start, but once in the hotel room it was all good. The elevators are mostly small and slow so try to avoid rush hour.

Good: Everything Bad: Nothing

Good: Victoria was very pleasant while she checked me in and gave me an excellent recommendation on a restaurant within walking distance. The hotel overlooks the Danube and has lovely walking trails nearby. As for the breakfast, it was simply the best! This hotel does not spare any expense on providing every option you could think of and more! Bad: Twelve euros is a bit expensive for parking. Maybe it could be included in the price of the room.

Good: Swimming/spa facilities. Breakfast. Bad: Difficult to see YouTube on TV.

Good: The hotel is overall very good. Rooms are clean, main hall new and fresh and the hot spa inside (38-36-32 degrees) are just amazing. Bad: I just did not like that on my floor it was too noisy, maybe because I was near the lift but I could hear literally everything also the sounds from the room next to us. In addition a group of teenagers stood in front of my door and yelled for 10 mins

Good: Very helpful staff, very clean room and comfortable beds and very rich breakfast Bad: The pools weren’t that much warm

Good: The spa/variety of food served at breakfast/friendly staff/scenic views Bad: Nothing

Good: Clean, nice pool, nice breakfast. Club sandwich is really good. Bad: They have a sign to try to protect the environment but they don’t respect that with the towels. A bit expensive considering location but it’s worth it.

Good: The staff Bad: It is a little bit far to the centre

Right by the Danube, this place features a minimalist European style with just the right pops of color. No clutter, just pure comfort! Plus, the breakfast was exquisite and hearty.

Good: First of all a big thanks for beeing the host of myself and my group of friends invited for my 50th anniversary! The hotel met all my expectations and standards of a high class hotel. Bad: Nothing

Good: The staff from the reception were very kind and helfull, at the venue were we had dinner everything was perfect and stilish. Food was really tasty and a large choice. Spa is very well located and organized. Bad: Simply I could not find bad things and I m a critique person.

Good: Staff were friendly & knowledgeable Bad: Outdated sauna/steam room - no lights in the steam room, felt a little unsafe by myself, separate for genders

A decent large hotel. Pros: we had an excellent view of the Danube (we specifically chose this option when booking), the breakfast was tasty, there are several pools including one with thermal water, several saunas, and a very good gym. Cons: our room was quite dirty and we had to ask for it to be cleaned additionally. There was a locked door to the neighboring room, which made the first night quite noisy — we could hear people next door. On other days, the neighboring room was either empty or the guests were quiet, so in the end, it was fine. The location is fairly far from the city center, requiring a bus ride. Overall, I rate this hotel positively.