Reviews of Danubius Hotel Helia's guests

Great stay with a minor spa letdown! We had a wonderful experience at Danubius Hotel Helia in Budapest. The overall stay was fantastic, with excellent service, clean and comfortable rooms, and great facilities. The location was convenient, and everything ran smoothly during our trip. The only downside was that the jacuzzi was out of order during our visit, which was a bit disappointing as we were looking forward to using it. However, the rest of the wellness area and the general amenities were completely fine and made up for it. We would definitely recommend this hotel and would gladly stay here again!

Danubius Hotel Helia
Dear Marian, We are grateful for your kind words regarding your recent stay with us and are delighted that you found our service, rooms, and facilities to your satisfaction. It is wonderful to know that our location and amenities contributed positively to your experience. We sincerely regret that the jacuzzi was unavailable during your visit due to extensive technical renovation works.We sincerely apologize for any inconvenience caused and appreciate your understanding. We hope to have the pleasure of welcoming you back soon, when you can enjoy all our facilities without interruption! Warm regards, Bernadett Danubius Hotel Helia

We had an amazing stay in Danubis Hotel Helia. Everything was PERFECT. Staff, food, service, location, rooms. Highly reccomended!

Good: Nice rooms, good breakfast, lobby…location. Bad: They say there are thermal pools in the hotel, but in fact it is not true, it is not thermal water, only heated normal water. The spa area doesn’t feel cozy and comfortable.

Good: Great value for money, clean, comfortable, wonderful breakfast, warm and helpful staff

Nice hotel. Clean and nice location. Reception staff were wonderful but many of the staff in restaurant lounge and buffet were rude and short; almost annoyed you were bothering them. Stayed there before; probably will choose another location bcuz of the restaurant lounge evening staff. Breakfast and lunch buffet were very good but dinner buffet was not. Spa is fair. Nothing spectacular. Only one pool available due to construction. Had two Thai massages. The first was amazing with Anna. The second with another woman was awful!

Breakfast is amazing. Otherwise rooms are small but with wood floor and location isn't central, had to take Uber every day. It has parking but not free. Dinner bit pricey for that hotel.

Good: The room was excellent, and the pools fantastic. The selection and quality at the buffet breakfast was truly fabulous. Great food in the bistro too! Bad: There was a slight smell of damp in the bathroom. Nothing serious, but it let down the rest of the top quality facilities.

Good: The location is great. Bad: The food choice isn’t great and the gym only opens at 7am.

Excellent choice for my trip 👌

Good: The breakfast was rich and tasteful. The view was nice and the room was cosy. Bad: They don't clean the room properly. They put the dirty glasses upside down three days in a row. They didn't change the sheets often enough.

Good: The fully renovated room and the breakfast selection was great. Bad: Strange smell on the corridor and in the guestroom upon arrival. Unfortunately receptionist person was not very kind upon arrival, no information was shared with us neither. Separated and naked sauna is strange in Budapest.

The hot tub was not working, excellent saunas and great restaurant!

We stayed in the long term apartment for 9 nights. Excellent view of the river, high quality bedding and towels. Great kitchenette with cookware. Staff was very friendly and helpful during our stay. Our first trip to Budapest and it was amazing. Espresso machine in our room was delightful. Pricing was fair and breakfast buffet was nice and included in the room price.

Good: Design, restaurant, food, spa facilities Bad: location a bit far from the center

Good: As usual the hotel was excellent, which is why I have stayed there many times. Only minus was that two of the three hot water pools were closed due to upcoming renovation. However, one hot water pool was open as well as the the swimming pool. Bad: As for booking.com I was forced into adding room insurance which I don’t need since I subscribe regularly to an annual travel insurance which would cover what the Zürich room insurance covers. When I went through the booking process and reached the feature “room insurance” there was already a check mark. I tried to uncheck and that didn’t work, but I was far in the process, so paid for it. After returning home I have now tested whether I overlooked how to uncheck. Not so, and this means that in the future I will consider other ways of booking.

Good: Comfortable, stylish, relaxed atmosphere. Everything worked.

Good: Big, clean and nice hotel. Bad: Some if the pools were not working and the spa is not big in general

Good: View, modern, comfy Bad: Expensive for drinks, food, poor food,

Good: The breakfast and the view Bad: Na

Good: Everything! This hotel rocks in every way. Bad: Nothing. It is a gem.

Good: Renovated and clean hotel, polite staff, beautifully designed rooms, and a lovely spa. They made sure to manage the breakfast crowd by splitting it into two shifts on the weekend. ​ Bad: ​Far from everything, which suited us less. The breakfast was not very varied.

Good: The hotel definitely met all our requirements; we would certainly consider staying there again. While it is located outside the city center, it offers an exceptionally good breakfast and a spa with pools. Furthermore, the distance proved manageable thanks to excellent public transportation. Bad: Only at the last minute did we realize that the hot tub was closed.

Good: Breakfast, location, room, bed, staff. Bad: /

Good: Breakfast was superb, the room was very comfortable facing the river view . The spa was really nice and the staff were all very helpful. Bad: The only thing that we did not like were the pillows .

Good: The food is so delicious !!! And Very Clean !!!Especially the stuff clean the button of elevators!!!

Good: Breakfast Bad: Help with luggage

Good: Staff are kind and helpful Spa is clean Room and view were great Bad: Some spa areas were under construction and repair

Good: Location, view of the river, room was new and clean. Breakfast was absolutely amazing. Bad: Room was part from an old apartment with two rooms, the door between rooms was blocked and you can hear the guests from the other room It rained heavy jn the night and the droplets on the facade was like a chinese torture Spa is only a swimming pool and a hot pool and separate saunas, not really a spa

Good: Had almost everything you could wish for. Lovely room , view, good food , public transport nearby, massage and treatments available. Bad: The jacuzzi was being maintained and not in use.

Room and everything was fine,clean,only thing that surprised me was when they charge me 17euro for one night on parking lot, I think that after paying lot of money for room parking should be free That’s my opinion,thanks

Good: Breakfast and swimming pool. From the outside the hotel seemed old but in the inside you could see it was all remodeled Bad: Nothing, all was great

Good: It was very clean and had a very good breakfast Bad: Unfortunately, one of the pools was closed for repair, but all the rest were open

Good: Amazing place to stay

Nice and friendly staff and good view from the room

Danubius Hotel Helia
Dear Ane, We sincerely appreciate your kind words regarding our team and the panoramic view from your room. It is always rewarding to know that our efforts contribute to a pleasant stay. We would be delighted to welcome you again in the future. Warm regards, Dóra Danubius Hotel Helia

Good: Our room was recently renovated- everything felt new and contemporary. The bed had comfortable and firm mattress which we liked. The room itself felt quite spacious and had everything we needed including a small fridge and a kettle. We asked for a quiet room with a view towards the river and we were very happy with what we received. I should also mention and great staff that works in that hotel - at the reception, in the spa section and in the restaurant. Everyone was always friendly and professional. I should also mention - breakfast which were excellent. For the price we paid- we couldn’t ask for more. Bad: There was nothing that we didn’t like

Good: The food is the best ever, the beds are super big and comfortable, and there is a huge parking space..

Good: The location , the view across the river and the spa facilities

Good: Breakfast was tasty, delightful and a great selection on offer. Lovely Hotel, friendly and helpful staff. Really impressed with it. Bad: Nothing.

Good: Great place to stay

Located on the side of Danube River however in a relatively calm and peaceful area away from the busiest tourist district. Rooms are spacious and spotless. Great varieties of food are provided at the buffet breakfast. Only drawback to find both jacuzzis were closed for maintenance during our stay.

Good: Lovely rooms modern clean and has all you need. We had a fabulous view over the Danube but obviously not all rooms have the same. Breakfast was great, so much choice and great quality. Staff were friendly and very helpful, nothing is too much trouble. Located on quieter area but easy to get to the city centre by metro or walking. Bad: No milk in the room for tea/coffee. Not enough TV channels, needs a film channel or Netflix.

Nice staff. Amazing breakfast (with great vegetarian and fair vegan options). Cannot fault the experience at all, really enjoyed our stay here.

Good: The hotel is nice, everything is new and clean. Breakfast is very rich. Bad: Spa area is not very big and there are many pensioners who spend a whole day there from 7 am. It is not too crowded, but tends to be quite full. You won’t be alone in the pool or sauna at any time.

Good: EVERYTHING WAS OK. AMAZING VIEW AND VERY CLEAN ROOMS VERY POLITE PERSONNEL Bad: BREAKFAST NEEDS UPDATING ESPECIALLY THE EGGS PART IN GENERAL KITCHEN WAS GOOD. I WISH THAT BOTH HOT POOLS WORKED.

Good: Clean. Great pools. Great breakfast. Good view of Danube Bad: It was a little far out of town but we could walk the 5 or so blocks to the metro

Good: The Danubius is clean, quiet, and benefits from gorgeous views of the river as well as many outdoors seating areas. The location is perfect for a quick walk to the city centre. The staff went above and beyond to make sure our requests were met in a timely manner.

I like the hotel, and its pool and breakfast are decent with reasonable prices. The only let down (which isnt really Hotel's fault, it's more Budapest in general) is the buses dont accept card payment yet and so the easiest public transport to the hotel isnt really usable for most tourists. (Bus 15) It will be helpful if the hotel notice guests on this or lobby government for this change. I thoroughly enjoyed a completely cash-free city break in Budapest, and hopefully next time we visited the hotel the bus payment system would have changed.

Good: The Danubius is clean, quiet, and benefits from gorgeous views of the river as well as many outdoors seating areas. The location is perfect for a quick walk to the city centre. The staff went above and beyond to make sure our requests were met in a timely manner.

Good: Breakfast and swimming pool. From the outside the hotel seemed old but in the inside you could see it was all remodeled Bad: Nothing, all was great

Good: Renovated and clean hotel, polite staff, beautifully designed rooms, and a lovely spa. They made sure to manage the breakfast crowd by splitting it into two shifts on the weekend. ​ Bad: ​Far from everything, which suited us less. The breakfast was not very varied.

Good: Location, view of the river, room was new and clean. Breakfast was absolutely amazing. Bad: Room was part from an old apartment with two rooms, the door between rooms was blocked and you can hear the guests from the other room It rained heavy jn the night and the droplets on the facade was like a chinese torture Spa is only a swimming pool and a hot pool and separate saunas, not really a spa

Good: Everything! This hotel rocks in every way. Bad: Nothing. It is a gem.

Good: Clean. Great pools. Great breakfast. Good view of Danube Bad: It was a little far out of town but we could walk the 5 or so blocks to the metro

Good: All about it, it is comfortable and clean, away from hostel and bustle of the city center despite being close to it, very close metro station that takes only 2 or stops to get to city center. Bad: All was very good and thinking about staying again next time I visit.

My favorite 🙂

Good hotel, clean, nice people and services. Breakfast very good and rich. We will come back.

Good: The room was great, had all that necessary and even more, the view from the room to the river was marvelous!. Hotel’s breakfast was very rich. Hotel facilities such as the Gym and the pools were great also. Close to M3 line (7 minutes walk) Bad: Indoors thermal pool was closed.

Good: Great location, adjusted to the city center and well connected - but in a quite neighborhood which was quite nice. The staff were friendly and helpful. The hotel room was immaculate.

Good: a beautiful, clean hotel, very friendly staff, clean, very good and rich breakfast, everything perfect, I will definitely return to this hotel

Good: Breakfast is good, but the window in the room cannot be opened without handle. And it's pity the swimming pool can't be used during my stay. Bad: A little bit far to center of the city

This one off the better place . Large rooms Big place Free parking Near Town Clean pool Very good food 👍👍👍👍👍👍👍👍👍👍👍🤌

Good: Large , clean , safe , near town Bad: Top

Good: Breakfast and spa was amazing Bad: Bed was very stiff and that was problematic for my problems with scholiosus :(

Good: Clean and nice rooms with superb view to the Danube River. The breakfast was top. Very nice pool facilities. Everything was super! Bad: I would have preferred a location closer to the city centre, but the bus stops were just a short walk away and the buses ran very frequently, so getting around was really easy.

Very nice hotel clean and modern breakfast also very nice and fresh

Eight nights in Longstay Apartment. Room was great - spacious and quiet! Kitchen had everything you could need including soap, dishwasher pods and salt/pepper (maybe a glass pan to use in the oven would be the one thing to add), 1.5 bathrooms, very comfortable bed, washer/dryer combo (with detergent pods provided), nice sitting area, excellent shower and separate bathtub, robes/slippers, soap, shampoo (no conditioner) and a lovely balcony overlooking the Danube. We ate on the balcony several nights (cooked or got pizza from Angel Pizza nearby). We always looked forward to the excellent choice at breakfast (especially the scrambled eggs - very good!). The jacuzzi and spa area were well maintained and we spent time there every day. As stated in other reviews location is outside the main tourist zone - so just be aware of that. There is a Prima grocery across the street, bus 75 and 15 stop right by the hotel and metro 3 is a 5-6 min walk (or one stop on bus 75 or 79) to get you anywhere you need to go. Staff was great!

Good: Nicely renovated, spacious rooms, good bar, breakfast and spa

Good: Great room, amazing restaurant. A little pricey but it's a hotel and the taste was great. Bad: Double service fees for no reason.

Good: A hotel with a relaxing atmosphere and excellent staff. Breakfast was the best I have ever seen offered in a hotel with a wide variety of choices. Well equipped gym and a nice spa. Bad: Everything was great. The only thing which was a slight issue that there was no place to dry wet swimming suits and bathrobes after a spa day in the room.

Very nice hotel right on Danube river, breakfast was amazing, check in staff was very helpful and friendly, overall experience was great, definitely recommend it

Good: The hotel is perfect — comfortable and clean, excellent service, and a stunning view. There is an indoor pool. A brand‑new room, fully furnished for comfort.

Grate stay at Danubies hotel helia. Location is good closed to the bus station and tram which make it easy to get anywhere. Big and nice hotel with pool (spa ) and and very well furnished like a 5 star hotel . Very good breakfast with a variety of options to choose from. The coffee from the machine could be a bit better, but otherwise everything is great.

Excellent staff, very helpful and kind. Breakfast was great everyday. The spa was great, sauna was amazing I was there on my birthday, they took the time to deliver chocolate to my room and a glass of champagne at dinner. I had a Danube river view balcony room. I highly recommend this hotel.

Good: Clean and smell

Good: The room was clean and spacious, and the breakfast offered a wide variety of options. Overall, a very pleasant stay! Bad: .

Good: Good space good location good facilities. Sabby was exceptionally helpful

Good: Perfect location, parking super close. The breakfast and dinner was delicious and always a lot of food. Very nice wellness and gym - opened till 21:45, so after a long day in a city is a must have ;) Room was very pretty, upgrade to a better suit was perfect. Bad: A little bit of dust on the room, nothing serious, but still..

Good: Well located, great breakfast and good facilities Bad: Everything was great

Good: Hotel is big and rooms are good Bad: Spa and pool a bit old but all very clean.

A great hotel at a nice location. The breakfast service is amazing, and the personnel always ready to help. Couldn’t find anything to complain about.

Good: Great location and facilities. Gym was well equipped. We loved the swimming pool with warm water. Excellent breakfast. Kind staff. Bad: At check in we were told that the breakfast was till 11AM. We were not told that it applies only Friday till Sunday, and other days its tilk 10AM. So on Monday we came at 10:05 for breakfast and the staff were already removing the items. We were able to grab only a few items that were still not removed. And we were not the only ones. There were other guests who were also misinformed.

Lovely hoyel but nit in thr city centre

Excellent service super clean breakfast was very delicious swimming pool, was a perfect sauna gym I really enjoy it

The hotel itself is fantastic, and has clean, modern rooms, and many ammenities. The location is a bit north of much of the "touristy" activities and the "town" so evrythign is a cab ride or bus ride.

Good: Breakfast was excellent and the staff were all very friendly. Bad: Nothing.

Good: The beautiful scenery, the friendly staff .

Nice hotel

Good: Clean room, very friendly staff. Excellent breakfast. Bad: Couldn't sleep until late night, because it was a wedding on the same floor as our room and the music was very loud.

Good: Amazing stay, room with exceptional breakfast Bad: Nothing

Good: Breakfast was fantastic, hotel was clean and room was awesome. Relaxing stay. Bad: No milk supplied with coffee sachets in room.

Good: The rooms are clean, spacious and quite comfortable. The fact that is about 20 minutes from the city centre is a big bonus. Commuting is convenient with the bus stop and metro just a five-minute walk from the hotel. Bad: Everything was great, but extending the bistro's hours until 11:00 PM would be highly convenient for late-arriving guests looking for a quick snack or coffee.

The concierge were super helpful and amazing Breakfast was wonderful The people who cleaned the room didn’t take dirty dishes out They were loud banging doors super loud. Some of the guest are jet lagged and trying to rest Also why do maintenance on the pools on a Sunday was not smart out last day there we could not use the facilities

Good: Comfortable rooms and excellent breakfast (though it’s the same on all days) Bad: Very rude staff especially those working at the Bar who don’t respect or respond to your questions. I stayed for 5 days and 4 nights but the toiletries weren’t given or replaced - had to adjust with one day’s toiletries all 4 nights. Spa was also mediocre.

Good: Staff was very courteous and helpful. Hotel was nicely located. Room was very comfortable and sufficient water provided in room for the hot weather. The breakfast was wonderful with do much to pick from. There was choice of eggs; scrambled, fried, omlette, boiled. Variety of juices, coffees, teas, bread, fresh fruit. Absolutely delightful food at the restaurant and service late into the night. Wondergul experience! Bad: Did not get my river view room I paid for for first 2 nights! On 3rd and last night got the view.

Good: Very friendly and polite staff, clean rooms, excellent breakfast. I do recommend it and i already did to others! Bad: Lobby looks a bit old, leather couches could ve replaced, but overall a very nice hotel

Location was very convenient as transportation was nearby for either bus or trolley bus. Room was clean and comfortable for two of us. Air conditioning was just right and toiletries were as expected. Morning breakfast was a feast and we really loved the choices available. Truly the icing on the cake for our stay. Tourist attractions were easily accessible with the various transport mode. Budapest is a lovely city and our return trip would surely be here again. Kudos the the hotel staff for making our stay memorable.

Good: the staff Bad: the amenities in the shower are quite dangerous… hit me knee on the shelf where the shower gel is stored and cut myself, had to get stitches in a hospital. but the stuff was very friendly and I got a refund for the cost of the doctor.

Good: We stayed for three nights in a Premium Twin Room with River View, and overall our stay was pleasant. The room was very clean and comfortable, which was one of the highlights of our stay. The breakfast was also very good, with a wide variety of options to choose from. I particularly liked the spacious lobby with its high ceiling and modern design. The location was also quite convenient for exploring the city. Overall, we had a comfortable and enjoyable stay. Bad: The main disappointment was the information about the airport shuttle service. On Booking.com, the hotel is described as offering an airport shuttle, which can easily give the impression that it is a free or hotel-dedicated shuttle service. In reality, it is a paid shared shuttle service that also serves other hotels and passengers. This means that you may have to wait for other passengers before the shuttle departs, and the cost can be similar to taking a taxi. I think the information should be much clearer to avoid misunderstandings and unrealistic expectations. Another thing that could be improved is the breakfast service. On one morning, we arrived at around 9:00 and the breakfast area was temporarily closed for cleaning and restocking, so we had to wait around 30 minutes before we could have breakfast. I understand that cleaning and replenishing the food is necessary, but it would be much better if this could be done continuously without completely interrupting the breakfast service. Guests arrive at different times in the morning, and having to wait 30 minutes before being able to eat is not ideal.

Good: A very pleasant hotel with an excellent location, conveniently situated and close to the main attractions. The breakfast was rich, varied, and delicious, with everything you could need for a great start to the day. The rooms were clean and comfortable, and the staff were always friendly and helpful. We have stayed here every time we visit Budapest, and it has never disappointed us. It has become our preferred hotel in the city, and we will definitely keep coming back. Highly recommended! Bad: The only negative aspect is that there are no irons available in the rooms, and guests have to use a shared ironing room. Unfortunately, if it is already occupied, you have to wait. The swimming pools are also quite old. Although they are pleasant to use, they do not really meet the standards expected of a hotel with such a high star rating. The terrace with sun loungers is also outdated and in need of renovation. This is a pity, because the hotel itself is truly wonderful and has great potential.

Good: Everything was great. Just fix the address in booking as we couldn’t easily find the place.