Reviews of Danubius Hotel Helia's guests

Good: Good spa, very friendly staff, good food, room with very Nice View over the Danube

Good: very nice Bad: the Yoga classes timetable was not advertised on the hotel website only after passing by yoga studio I have found the timetable so I missed couple of sessions already during my 2 weeks stay there.

Good: We love it and we re coming back in June Same hotel Bad: Towel heater didn’t always work

Good: Location by the Danube. Lovely rooms. Friendly staff. Excellent spa facilities. Great breakfasts Bad: Nothing

Good: friendly staff, good and relatively diverse breakfast, very comfortable mattress and the pool, which we appreciated as having both a swimming pool and a relaxation pool, with quiet hours (without children) Bad: noisy due to the renovations, but given that we didn't stay in the room very long, it was bearable. the hotel informed us beforehand about this aspect

Me and my Partner stayed for 5 days between the end of November and start of December. We had a lovely spacious room, which had a comfortable bed, and fully functional bathroom. The room was consistently cleaned every day. We had a lovely view from our room, overlooking the local area. Breakfast every morning was exemplary, with a large selection of local and worldwide foods, for everyone to enjoy. We also had dinner at the hotel which was very nice and filling. The prices in the hotel are very reasonable and you get your moneys worth with every purchase. The staff are very welcoming and friendly. We enjoyed the spa, being able to visit every day. Was always clean and never too noisy. Perfect time to relax! We had fresh towels each day, with used ones being taken away. The staff are also very helpful, we had an issue with a pre-booked taxi being unavailable and they sorted us out a new one straight away with a fair price. We really enjoyed our stay and we can't wait to return in the Future!

Good: Clean, nice, cozy Bad: The size of the rooms

Good: Great food, spa and rooms. Bad: The rooms are a little on the small side but comfortable.

Good: Lovely hotel,lovely food & staff and great view over the Danube

Super friendly service

Good: During my recent stay at this hotel, everything exceeded my expectations! We were upgraded to a wonderful room that was simply perfect. The warm pools were a great place to relax, the two-level gym was excellent, and the cleanliness of the room was outstanding. The location is also ideal, with quick and easy access to the city center. I highly recommend this hotel and will definitely return on my next trip to Budapest! Bad: -

Good: Staff, facilities and location Bad: Nothing really

Everything is Great. Off course if i will come to budapest i’m gonna stay in this hotel again. Thank you. موقعه جميييييل وهادئ بعيد عن ازعاج وزحمة البلد بس برضو مو بعيد عن وسط البلد. وانصح بالغرف المطلة على النهر لان المنظر خيالي. الخدمة ممتازة للغرف ، الغرف نظيفة وفيها كل شي موجود الا السليبر لازم تطلبه. السبا والمطعم اوقات عملهم ممتازة جداً.

Good: Great location that’s not too far from House of Parliament, lovely newly renovated rooms, the staff are some of the best I’ve experienced in any hotel who went above and beyond to make our stay the best it could be! The breakfast had a great selection as well. I would recommend this hotel to anyone that is planning to visit Budapest!

Good: size of the room, facility, very clean, not far from the city center Bad: renovation of the lower floors

Good: Piscina a fost foarte relaxanta, cina foarte buna Bad: They do not have trash bags and that is pretty bad. Camera puțin cam mica

The room I stayed in was beautiful and clean with a very updated interior and many options for lighting throughout the room for different purposes throughout the day and night. I also don't remember hearing any noise from adjacent rooms or the hallway during my entire two week stay, which was lovely. The hotel is very conveniently located on bus lines and across the street from a rental bike station, as well as just a few blocks from the metro, which was all very convenient for getting around. It felt very safe as well. If I'm ever in Budapest again, I would definitely stay here again!

Good: The view of the Danube was veru nice! The food here is delicious and offers a great variety, catering to all tastes. Everything is clean and well-maintained, making for a very enjoyable stay. Highly recommend this hotel for anyone looking for a relaxing experience!

everything was great

Good: I love the food end love sweming and gm

Good: Nice refurbished rooms, clean, nice staff, great food...

Good: The spa, the breakfast, the cleanliness and the excellent river view from the room. Bad: Nothing to dislike.

Good: A large selection of food for breakfast and dinner, free parking, friendly staff. the location suited us because we wanted to be close to the island. A pleasant surprise is water with pieces of fruit in the entrance area, which was refreshing after walking in hot weather. Bad: It is time to renovate the bathroom and bathtub it is very slippery.

Good: Great hotel and great buffet for breakfast. Lots of likes

Good: Location, design, breakfast was delicious with variety of foods, nice clean rooms Bad: -

Good: Looks bad from the outside, but you will be surprised when you step in Bad: No airport shuttle

Good: Staff was extremely kind and helpful. The location of the hotel is perfect in the center of Budapest, in one of the most popular quarter of town, we had a room with a view to the river and Margitsziget. Breakfast was rich and delicious. Bad: Everything was perfect, one of the best experiences.

Good: Very nice and friendly staff. We loved the spa. Easy access to public transportation. Bad: Repetitive breakfast.

Good: Everything.

Good: Every thing is perfect

Good: Pool and breakfast Bad: Nothing

Good: Clean , very beautiful spacious rooms

Good: The swimming pools & spa facilities excellent & immaculately clean Breakfast outstanding , wonderful choice of foods & staff very efficient Especially the omelette chef !! Bad: The 12% service charge when we dined in the A la Carte restaurant in the hotel lobby

Good: Comfortable bed, multi options for breakfast and good spa area. Very close transportation options to get to city center. Bad: A little too cosy room

Good: Friendly and helpful staff, cleanliness, facilities and breakfast. Swimming pool/sauna. Luggage room. Bad: The room was too hot, air con did not work. Only one small window that worked. The salt room is chargeable extra, needs to be pre-booked, relaxing but wear some clothes or a robe, it is chilly.

Good: ultra friendly and professional staff, great bf, wellness could not be better, also the a'la carte restaurant is hoghly recommended Bad: due to maintanence was a bit noisy, but sure it will be even better when the mission is acomplished.

PROACTIVE AND HIGHLY AVAILABLE STAFF

Danubius Hotel Helia
Dear Beral Yaneko, Thank you for sharing your feedback about your stay. We are delighted to hear that you had a memorable experience and received high standard of service. Moreover, we greatly appreciate your compliments on our friendly and helpful staff. We look forward to welcoming you back soon. Best regards, Bernadett G. Danubius Hotel Hélia

Good: We really liked the food. Gulyásleves.

Friendly staff . Cleanliness.

Good: The view of the Danube river, the hotel staff, very friendly and helpful, the room is quite big with a comfortable bed including all necessary amenities, daily room cleaning, excellent choice for breakfast, spa, pools and gym are great. The restaurant at the hotel is good with fair prices. The hotel is located a couple of kilometers from the city center, if you like to walk, you will need about 30 minutes right on the river embankment. The hotel has a big parking lot with a daily rate for their guests. Bad: The windows in the room cannot be opened, except partially one small window, maybe due to safety reasons, but it would be nicer to open it completely for the view towards the river.

Good: The staff is so friendly, helping. Breakfast is very good, you have a lot of options. Spa is a bonus. Hotel is very clean, and the underground is just a few minutes away. Bad: Clean, renovated.

Good: Spa and pool area was fantastic , very clean and easy to use . Breakfast was good value for money and room was very comfortable . Bar area was good as was the menu choice . Would stay again if revisiting Budapest Bad: The pool area appeared to be very busy at certain times and we weren’t sure if this was because it may have been open to the local residents . Room was due for an upgrade but we could see that this was ongoing in the hotel . Didn’t really bother us as our room was very comfortable and clean but just a little dated !

Good: The hotel was really nice. The pool area was excellent. Nice breakfast. Wonderful staff 👏 Bad: There was some construction work going on at the hotel at that time, you wouldn't notice it at first but we where woken up by the noise in the morning which was not that Bad because it helped up went on time for Breakfast :)

Good: Fantastic hotel. Like the panorama view, the location, the room, the pool, the restorant, the extremly friendly staff ect Bad: Hm 🤔

Good: The spa is unreal. All the facilities are amazing. And Matè the receptionist was very helpful and super kindly all the time! Bad: The window in the bedroom doesn’t open properly and that was disappointing considering the lovely view

Good: Nice hotel, nice view. Good breakfast.

Good: Clean and well equipped. Bad: Noise from young children running up and down the corridors with their parents.

Good: Great staff. Amazing facilities esp their spa and fitness. Three different pools which we thoroughly enjoyed - much on lines of the thermal bath spa. Awesome breakfast and good ala carte restaurant. Loved the Danube view and contemporary feel. Bad: Walls / doors were not well soundproof and one could hear others talking in the adjacent room/ hallway.

An excellent all round experience. Staff friendly and helpful. Bed and room comfortable and ‘spotless’ Quiet

Good: Renovated rooms with a modern look on the 5th floor and sooo comfy beds, pleasant staff, wonderful view from the Danube - highly recommend it!!!

Good: Breakfast was rich and very nice with view of Danube river, Spa is comfortable with 3 pools with different temperatures for each tast. Sauna is also very nice and clean. Staff are extremely friendly and helpful. Hotel is just 3 min away from the bus station and it takes 20-25 min to city center. Renovated parts are really very nice, comfortable and clean - way to go in improving the hotel :) Rooms are equipped with coffee maker and fridge wich is also really nice. Bad: we have booked one of the cheaper, still not renovated rooms, and there were some traces of mold on the buthtub edge As announced, there are renovation works on upper floors, and I've expected to hear it, but not already starting at 7 am - it wasn't loud, but you could notice that works are taking place

Good: I have long wanted to spend some time in this hotel....It was divine! Bad: Reception, room, cleanliness, dinner, spa... everything is fantastic!

Had stayed here for 5 nights for a software engineering conference(2019 pre covid era) view from the room was excellent and the room was big was a double split beds kinda room,atleast the room that was alloted to me directly faced the riverfront at night i could also see the lights on the bridges and the famous parliment building from my window. Breakfast and lunch(free since conference) and other snacks,pattisere, drinks(again free) were excellent,quite the variety. Front desk lady was super polite and showed on a actual physical map what all we could visit,where the trams,bus lines were etc etc. Other staff was super polite and friendly too(expected some racism as a person of indian origin,got none like absolute zero racism). Bathroom was slightly smaller than expected but was well heated. Sundecks great for sunbathing too. Buildings around the hotel seems straight out of a cold war/spy cold war movie. Best part was its located near to the metro,bus lines and is in the quite part of the riverfront rather than the crowded part of budapest near the chain birdge. The riverfront was quite peaceful to sit and relax in the evenings.

Good: Price of breakfast was different first day and second day...everything else was great and awesome.

Good: Very comfortable beds, nice view, nice breakfast. The swimming pools were great and interesting (three pools with different water temperature). The staff was friendly and kind.

Good: I am staying at this hotel all time when I travel to Budapest. They are renewing the rooms, the lobby is updated and really nice and SPA facilities are great. Good breakfast, kind staffing, safe parking, confortable rooms, good location nearby Danube and old city town. Bad: Some floors are in renewing phase and there are some working arround (it was not too disturbing for us). On the other hand, my Danubius loyalty card was expired and I need to send some mails to somebody to re-activated it. I was expecting to be done there, at the front desk, not spending time with mails and paper works, but this is not related to the overall impression which is a good one.

Good location of the hotel, close to the center of Budapest. The price corresponds to the accommodation.

Good: Nice wellness, comfortable beds. Bad: Staff can speak louder. I can not understand them sometimes.

We had a very comfortable stay at the newly refurbished room. The bed was big and lovely. Nice bathroom with soft towels and bathrobes. The breakfast was delicious and we had very nice lunch and dinner at the bistro. The staff is friendly and attentive. We will be back for sure!

Good: Everything. Excpecialy stuff.lady on reception, in galley, all of them tried all they best.

Good: We loved the room, which has been refurbished to the very high standard. Comfortable big bed. Lovely bathroom with wonderful soft towels and bathrobes. The staff very friendly and attentive. Delicious breakfast and lunch at the bistro. We will be back for sure. Thank you . Bad: Everything was perfect

Good: Nice ambience, lobby area and great breakfast. Bad: Unfortunately some part of the hotel wing was under construction which caused some drilling noise during the day but it wasn’t unbearable.

Good: The pool, the breakfast. Bad: The dinner buffet was expensive for what it offered.

Good: My dad travels to Budapest for a lot of work and stays here mostly because of its spa. He says the hotel is very clean and central. That's why I reserve it every time he visits. Bad: Nothing.

Good: The hotel is extraordinary and so is the staff. Very kind people who welcome you only with smiles and perfect professionalism. I spent a 3-day New Year's stay and felt extremely well. Congratulations to the whole team!

Good: Clean, roomy hotel. Rooms nice, breakfast and jacuzzi all great. It was out of the centre but bus stops and the underground was very close and cheap/reliable. Bad: The pool area is busy and smaller than on the pictures. Bathroom very small

Good: We stayed at the Helia Hotel in Budapest for the umpteenth time. We had a great time again. Friendly service, perfect location, abundant and delicious breakfast, comfortable, clean room. We will come again next time.

Good: Stay in the hotel was very pleasant. Food was really excellent. It is possible to accommodate in the hotel with dog. Fee for dog is quite high, but personal is more than friendly to dogs. You can feel really welcomed with our pet. Thank you.

Good: The hotel was currently renovated, so the rooms looked modern. The wellness area is quite big and there are saunas too. The breakfast and dinner always had good choices. We liked everything about hotel.

Good: Duna view & excellent hospitality , good quality food

Good: Perfect hotel: location near the transportation (or you could walk till city center, ca 40 min), great breakfast, modern facilities, exceptional pools, perfectly nice staff.

Good: Everything was great, rooms ,food, staff .

Good: 4thn visit in 4 years. We like everything, room, spa, staff, bistro, location and more. Will be back again!

Good: The spa was calm and it was clean as well as the room.

Good: Everything was perfect, the location is nice, the parking possibility was very convenient, the wellness is very relaxing, and the breakfast, and the restaurant are fantastic.

Beautiful and clean rooms with incredible view. The best part of our accommodation was the warm pools. The breakfast was delicious and we had a lot of options.

Good: Moderní vybavení

The hotel is very nice but a bit away from the centre but can be reached quite easily by bus. It was raining and too cold outside so I managed to enjoy the spa benefits.

Good: Everything

Everything about The Helia is great from the friendly staff to the superb riverside location.

I stayed there for a week in November and everything was the best as usual. Had a power outage in my room, reported it to reception and it was restored within ten minutes. Had breakfast every morning and it was great. Such a good variety of foods. Tasty start to the day. The leisure facilities are exceptional. Used them every day. The staff are always friendly and helpful. Will only stay there when I go to Budapest.

Danubius Hotel Helia
Dear Brian, You made our day with your positive feedback. We are so happy to read that you loved our hotel. The wellness center is one of the biggest attractiveness of our Hotel Helia, we are glad you also had a pleasant experience. We are glad that you liked everything. Thank you for the nice comment, and we hope you will continue to enjoy staying with us in the future. Best regards, Beáta U. Danubius Hotel Helia

Good: Extra clean, very welcoming, room was warmed, marvellous view, ready for early check-in, bellboy was on place and very helpful. Bad: -

This was not my first and definitely not my last time booking this hotel. Great location close to the Danube and services that make your stay all the more enjoyable. The staff is very professional and helpful and the hotel's restaurant and bar offers a wide variety of meals & drinks. Rooms are well equipped, the wellness and spa area is clean and a joy to return to after a long day out in the city. I absolutely recommend this hotel and cannot wait to return there myself.

Good: Pool, breakfast, location, staff, really nice, comfortable rooms, nice lobby, gym etc

Good: Comfortable bed, fresh sheets, clean room. Very good breakfasts (a lot of options to choose from).

Good: one of the best places in Budapest. I recommend.

Good: Great view Bad: The room wasn’t cleaned properly, on the furniture was a tich layer of dust. I personally have a dust allergy and was difficult to sleep

Good: spa, breakfast, dinner Bad: no salona at breakfast

Good: The room enterior is quite old, but the friendliness of the hotel staff made up for that. Shout out to Nikoletta and Ákos in the bar! Thanks for the lovely service! :) The breakfast is amazing! Swimming pools are lovely. We had a really good time overall.

Good: was amaising Bad: i can not find

Good: Good lolation , nice river view . The stuff was friendly and really to assist . Very good choice for breakfast Bad: Furniture is a bit old

Good: Enjoyed the facilities, meals, swimming pool and spa was great. Room service was good and housekeeping services were regular with linen change in between stay. Bad: The gym equipment could be modernised in line with the other hotel facilities.

Love the spa area staff exceptional food good would stay here again

Danubius Hotel Helia
Dear Kerry,You made our day with your positive feedback. We are so happy to read that you loved our hotel. Thank you for the nice comment, and we hope you will continue to enjoy staying with us in the future.Best regards,Júlia P.Danubius Hotel Helia

I would be very happy to recommend it to others.

Good: Really nice place - I have stayed in one of the renovated rooms. I didn't had time to visit the spa center this time, but both restaurants in which I have had dinner are great. Very good breakfast :) Really close to the public transport stops.

Good: The heated swimming pools was nice to spend time with kids. Also, the breakfast included a variety of options. Bad: NA

My husband and I love the breakfast buffet and the relaxed feeling of the hotel. We also loved the small restaurant, "Yellow," where we had two excellent meals with family. The health club is a wonderful opportunity to work out in the exercise rooms. There are two floors: one for weight training and the second for cardio exercises. bikes, treadmills, and ellipticals. Most of all, we love the three pools of different temperatures. The hotel has all we need for a wonderful getaway.

Good: Spacious room, nice view. Clean Bad: Long waiting for check in process. I was there 2 times both times it took a while.

Good: Big and clean pool, very good breakfast

Good: Excellent Breakfast, good spread of hot & cold buffet. Location is convenient for all amenities and public transport. Helpful reception staff. Bad: Nothing . But I hope you would maintain the standard even better.