Reviews of Danubius Hotel Helia's guests

Good: everything

Good: We loved the spa. We loved our upgrade on our room before our arrival.. It was quiet, with comfy beds. We really liked the daily clean and the housekeeping staff were friendly. The view was perfect Breakfast was amazing and catered for most diets and tastes. Bad: We didn't like the green main pool. We are not used to seeing that within a hotel environment. There wasn't any soya yogurt option available on the breakfast offerings. Staff could be a little more welcoming on entering and exiting the hotel. A quick greeting makes all the difference.

Good: Wellnes breakfast room Bad: -

It clean,smart,and great breakfast

Absolutely amazing hotel with all the gym and spa facilities. Amazing range of breakfast selection, catering for all the dietary requirements. The staff is super efficient and kind. We had the best time... Thank you

Good: Excellent. A lot of choices! Bad: Would have preferred my room on a higher floor. Last two times when I stayed here, I was on the 5th floor. Stairwell configuration is a bit odd, having to go up via the conference area and then up a separate stairwell to the first floor where my room was located.

Good: Breakfast was superb. Bad: Nothing to mention.

Great experience! Thank you!

Good: The hotel was really nice. Staff were nice and nothing was too much trouble. The breakfast selection was exceptional! So much choice. Location was a good half hour walk from the centre but had good connections with public transport. The buses and tram passing by regularly. The yellow bistro bar had a good choice of food for lunch or dinner. Very pleased overall. Would definitely stay there again.

Good: The friendly, professional staff. The view and balcony were exceptional!! The breakfast was varied and delicious. Bad: The pool was not warm enough.

Rooms are clean and spacious, with very comfy beds. Depending on your room, you might get a Danube river view. Staff are friendly and helpful. Breakfast: Quality varies by item and can be inconsistent day to day. Elevators: Small and can mean longer waits at peak times. Location: Walking distance to a bus stop with easy connections to the city centre.

Pleasant staff, cosy room, delicious food.

Good: The hotel is very well equipped, with excellent amenities, great food in the restaurant, and a high standard of cleanliness throughout. Bad: all was fine

Good: Clean and tidy Bad: Side facing the river side - a bit untidy

Good: Good breakfast, spa and clean room.

Good: The room was comfortable, clean and had all the amenities except a minibar, but despite this, we received 1 bottle of water from the hotel every day. Bad: On the last evening, the bubble pool (jacuzzi) did not work, I did not have access to the salt room and parking was charged (12 euros/day) for a 4* hotel I think it should have been free (I mention that it was specified in the hotel description but I still did not like this aspect).

Good: Fabulous breakfast Bad: Slow reception

Good: We likes the staff. Extremely friendly and helpful. Bad: The rooms could be a little cleaner. The spa was very cold.

Good: Loved this hotel! Everything was perfect!

Good: Spacious room and hotel, the wellness facilities were very high quality and included in the price, a good breakfast, comfortable bed and thus a good stay Bad: The AC was disabled, and staff weren't aware of it, resulting in us having to ask multiple times. We were however compensated and that was kind.

Good: 3 pools heated just lovely breackfast like dinner!! excellent coffee sweats Bad: just a little bit far from the center

Good: Second visit to this lovely hotel, very relaxing. Spa great, garden space is good to have also. Room was nice decor and comfy. Staff friendly and professional. Clean and modern. We had a lovely evening meal in the hotel, very nice staff! Breakfast was good also. Bad: Being English, I love my tea! There was lots of fruit tea’s etc. but no breakfast tea at breakfast!

Good: The hotel is absolutely gorgeous. It is on the banks of Danube and the room has a great view. It has a spa with 3 pools with different temperature ranging from normal swimming temperature to a hot pool. It is open till early morning till 22:00 which is really great. We totally enjoyed the spa. The food is also great, both for breakfast and for dinner and the staff is really nice. The internet connection is very good. The beds are comfortable. The hotel has a parking lot with sufficient space. It is also close to the city center. We totally enjoyed our stay and I fully recommend the hotel. Bad: There were no double beds available when we booked so we had to settle for two separate beds. The beds are very light so they move easily with the lightest push. If double beds are always sold out, and twin bed rooms remain available, that means that you need to reduce the number of twin beds and increase the number of double beds. The toilet flushing system is poorly constructed so flushing the toilet usually does not clear the contents of the toilet bowl and you have to use the toilet brush every single time. The shower cabin is long and the shower is on one side of the cabin, while the switch for the shower is on the other side so you have to move to turn it on and off.

Good: Beautiful hotel,very clean Bad: The pillows was the only negative about my whole trip, beautiful hotel but the pillows were very uncomfortable

Rooms were clean. The bar and restaurant had great options. Never received perk.

Good: Everything was perfect Bad: None

Good: I had a wonderful stay at this hotel. The location is truly perfect, right by the Danube River offering a relaxing and scenic atmosphere. The breakfast and dinner were both excellent, with plenty of variety and good quality, so there was always something enjoyable to choose from, The room was beautifully designed, very comfortable, and included a balcony, which was a lovely place to relax after a day of exploring the city. The swimming pool, jacuzzi, and fitness center were also good, well-maintained, and enjoyable to use. Another big advantage is the easy access to public transportation - both the bus and metro stations are just a short walk away, making it very convenient to get around Overall, this hotel combines comfort, good food and an ideal location, and I would definitely recommend it to anyone visiting the area. Bad: One negative point during my stay was the attitude of one of the female staff members at the reception. She was very unfriendly, impatient and responded in an unprofessional manner. When I explained that I had arrived early in the morning due to my flight and kindly asked if it was possible to check in earlier if a room was available (even offering to pay an extra fee), she very harshly replied that check-in is only at 3 PM and that there were no rooms available at that moment. In addition, I had submitted a request for early check-in through Booking.com well in advance (about two months before my arrival), but I never received any response from the hotel.

Good: Good swimming pools, breakfast and food in Yellow cafe was tasty. Bathrobes and slippers make your walk to the swimming pool easy. River view is amazing. I liked the Outside terrace with access to the river.

Good: Renovated hotel located right by the river. Excellent spot for starting a morning run. Breakfast was great. The bathroom is small, and the bed a bit too soft for my taste. Dinner at the restaurant was very good, with generous portions. The spa is a bit dated, but everything works, and we enjoyed relaxing in the water. Overall, it was a pleasant 3-day stay, and I might return. The only minor issue was with early check-in – the receptionist hesitated, but in the end, we got our room about 20 minutes before the official time. Bad: Free early check-in

Lovely hotel ,from the room to the food.I would highly recommend

Good: Everything about this hotel was excellent. From the cleaning staff being super lovely, through reception staff during check in and check out, people in the restaurant and wellness/fitness area. Top quality services, lovely rooms and top food ! Very much recommended.

Good: Everything is fine, thanks a lot! Bad: I did not have such experience in this hotel.

Good: Hotel Helia is located on right bank of Danube river. Perfect wellness, posh breakfast and very clean and luxury rooms servers to to enjoy the stay in beautiful Budapest city. I am always coming back to this hotel being in Budapest and all service is always on highest level. I can recommend it especially for business trips.

Good: The hotels breakfast and spa are great! The room is not a 4* level. Max 3*. The furniture is dormitory level. The location is a 10 minutes walk to the Metro and 4 metro stops to the center. If you want a great location to walk , this hotel is not the best. But if you with a car it has parking. Bad: The room.

Good: Hotel looks good, breakfast really good Bad: I checked in, and my room was full of hair everywhere it looks horrible

Good: Amazing breakfast and location, so closed to city center and underground station

Good: The location is within walking distance of the City. The spa is excellent and available at no extra cost. Bad: Whilst the reception staff were very friendly and helpful the restaurant staff for breakfast are yet to discover the art of smiling!

Good: New, clean, comfortable hotel. Great view, great spa. Clean pools. Professional and nice staff. Big parking, the price is acceptable. Just a few minutes from the nearest underground station. There's a store across the street. We're going there again.

Good: Clearly a hotel I would like to stay at more often and the type I would like to see wherever I go.

Good: Great staff, very friendly and helpful. Loved the room with new interior, it was also cleaned regularly. Bad: Location is not that central but the overall hotel experience there balanced that out.

Good: Pool facility great for young and old, nice rooms with good beds, friendly staff. Nice breakfast. Good location, bus stop close to hotel, good walk way to the city and river

Nice modern hotel with spa facilities. Comfortable room in a central location with the benefits of the Spa complext after a workday. Friendly staff and not overpriced.

Good: Amazing beautiful place loved everything

Good: The Hotel is comfortable, facilities are good, location right on the Danube a short walk into city centre. Bistro is lovely and bistro staff are friendly and welcoming. The breakfast spread is glorious. A brilliant selection of foods. Easy to be healthy or indulgent depending on your preference. I wasn't impressed by the dinner buffet. Compared to breakfast it was a let down. My recommendation would be stick to the yellow bistro if you're eating dinner at the hotel. Do check out the cake selection there too.

Good: Various pools, spa, etc gorgeous. Breakfast really top. Room with a river view, and comfy

Good: Everything was clean, stuff very profesional, breakfest for each, so much choices... . Refreshment for guest at the lobby for free during all day

Good: Good place, spacious rooms with all important necessities Bad: AC could work better

Good: Good service, nice room and clean the staff are nice Bad: Other are good but only thing there is no conditioner in the shower room

Good: This hotel was perfect! Food amazing, room amazing ,staff great! Facilities perfect! Bad: No complaints

Good: As usual, when in Budapest, we choosed Danubius for our stay. And also, as usual, it confirmed our expectations : starting with the gentleman at the front office (with perfect english and great attitude) continuing with the clean room and beautifuly refurbished , the extra bed for my daughter, the pools and the fabulous breakfast (and the personnel that does a great job in the breakfast room). Bad: The room was a little to cold for my taste.

Amazing property for staying with Danubius Review View...Refreshing in the mornings and evenings

Good: Very clean,nice and friendly staff.Defintley coming back.

We absolutely loved our stay here and would be delighted to come back. It was easy to get around the city and to the Hungaroring (we stayed over the F1 weekend) from the hotel. Stay were friendly and helpful. Our room was a great size (family of 4), with a lovely bathroom and amazing view of the Danube. Food was delicious at the hotel - we very much enjoyed the buffet breakfasts and also ate an evening meal there. The pools were a huge hit too! Overall, fantastic, and would 100% recommend to anyone considering a visit!

Good: Very convenient and pleasant hotel with pool and spa. Very good breakfast. Personnel very helpful. Bad: Login to free wifi is granted only when a person provides his/her email address. Login page forces a user to subscribe to the newsletter, which is in fact not necessary. Collection of email addresses of all users, including kids is really not necessary and maybe it is against GDPR.

Good: Everything from minute we arrived to the minute we left staff and hotel was amazing Bad: There is nothing to dislike

Good: Staff were friendly and very helpful, food was great and excellent variety, hotel was clean, rooms clean, Spa great, good river view from the room. Absolutely everything was superb about this hotel. Highly recommend. Bad: Only slight detractor was the single-sex, naked saunas. I wanted to share the experience with my partner and certainly not naked.

Good: Da postoji veca ocena mogla bih da je dam. Zaista sve savrseno. Cistoca na extra visokom nivou, lokacija odlicna, hrana, osoblje… nema prosto ni jedne zamerke. Udobne sobe. Svaka preporuka za boravak. Definitivno cemo se ponovo vratiti

Good: The spa and pool were fantastic. Cannot recommend them enough Bad: The location was quiet, but within easy walk of the centre of Budapest

Good: All in all modern and spacious rooms. Bad: Male staff rather unfriendly toward my wife when she asked for directions with puplic transport. They need to learn how to help and give advice. The lady stuff where very helpful

Good: The view was amazing; the breakfast menu was good and the food was tasty. The staff was supportive and friendly. Bad: Nothing special

Overall, it was fine and generally went well.

Good: Nice hotel, excellent leisure facilities and breakfast was brilliant. Bad: The evening buffet was average and staff weren't overly attentive.

Good: It was near Danubis.

Good: The staff was great.

Good: Spa was nice, good massage and nice salt cave experience. Comfy beds and very nice room. Great selection at breakfast. Bad: As we were in our room when the cleaning staff appeared I asked them to give us 45 minutes and we would be out of the room by then but they never came back to clean our room that day. That's the only small issue we had, otherwise it was a great stay.

Good: Excellent location for public transport, stunning views over the Danube river. Supermarket across the road from front of hotel. Staff very friendly and helpful

Good: Everything was good Bad: Nothing to be disliked

Good: Loved the refurbished room with Danube view. The spa was also great although could do with some moderation. Especially the sun deck area. The breakfast was superb and the hotel was very well located for public transport. Bad: The expensive 12 euro per day additional charge for parking.

Good: Very good

Good: Friendly staff, comfortable rooms, a good breakfast included in the price, swimming pools.

Good: Pool+gym

Good: Rooms were good and beds were comfortable Bad: No outdoor pool

Good: Delicious breakfast. 3 types of swimming pools with different temperatures of water. Excellent spa with affordable prices.

Good: Room was clean and fresh and very good quality. Having a view of the river was superb. Room was refreshed daily. Complimentary water is great as is having a fridge. Although the breakfast room was very busy it is well laid out with plenty of choice and tables cleared quickly and food was being topped up. Bad: A member of our party is elderly and it would have been easily if one of the front doors was automatic. The wardrobe door didn’t close completely therefore the light stopped on all night. I managed to sort this though as the door wasn’t quite squared up but I managed to realigned it.

Good: Rooms were clean. Great choice at the breakfast buffet. Spa was very nice and long opening times. Bad: Location was a bit far out from Budapest city center. Next metro station was approx 10 min walk, walk to city center approx 30-40 min.

Good: Clean staff lovely Bad: Too far out

Good: Everything Bad: - - -

Good: Amazing hotel, great stuff, nice breakfast and spa. With baby very comfortable Bad: Nothing

Good: Spa and room were very clean, they had just cleansed the spa and pool ( annual maintenance). Breakfast was fantastic and complete for all tastes and selection, superb. Bad: I can not think of any

Good: Very nice hotel Bad: The lifts

Good: Beautifully designed interior. Great breakfast. Great value. Very helpful staff. Would book again. Thanks Danubius.

We had an enjoyable stay in Danubius this summer. The hotel is quite big and the view over the Danube is spectacular. There are also some nice green areas around the hotel. The biggest plus of the hotel is definitely the spa area: very clean, not very busy with pools that have different water temperatures: from 24 to 42 degrees. There is also steam bath and sauna available in the men and women locker rooms. Breakfast was good, with a lot of options- typical for a big hotel. Close to the hotel bus line 16 will bring you in 20 min in the city Center.

Good: The breakfast buffet was exceptional Really enjoyed the pools

Good: Breakfast is amazing. Im very satisfied with room. The pool is also nice. Good hotel. Bad: The hotel parking is not free.

Good: Very nicely renovated, and the breakfast was really surprisingly good.

Good: Super clean, comfy beautiful design all over, very quite amazing breaky Bad: Nothing

Good: Very comfy bed and nice view on river. Delicious breakfast. Fitness and spa are great addition. Bad: It could be two bottles of water for two person in a room.

Good: Everything Bad: Nothing

Good: We like almost everything, the view, facilities, especially the breakfast was great. Bad: The room was dusty, but that is a minor issue I think.

Good: Refurbished modern look hotel. Bad: Breakfast room was too crowded and chaotic. Room was rather small and so was the bathroom.

Bad: The room conditioner temperature can't decrease below 19.5 :( it was very hot at night.

Beautiful hotel, great value for money

Good: Spa Bad: Breakfast

Good: Very good breakfast. Clean and modern facility. Friendly staff. Bad: No bathtub in the room.

Good: The staff was very pleasant, the pools were good. Nice breakfast. There is a luggage storage service - very convenient and the guy who took our belongings was very helpful and pleasant. Bad: We slept on the sixth and last floor. Early in the morning there were really loud bangs from above (I assume the roof area) and as if metal was falling. This happened many times and was even until we left the hotel that morning. It was very unpleasant and woke us up in the morning

Good: Everythig stuff is good rooms are clean all perfect Bad: All perfect

Good: Room was clean, the breakfast was excellent and with a big variety, the pools were clean. Highly recommended.

Good: I had a wonderful stay at Danubius Hotel Helia in Budapest. The location is perfect, right on the Danube, offering beautiful views and easy access to both the city center and public transportation. The breakfast was absolutely fabulous, with a wide variety of fresh and delicious options to start the day right. The rooms are spacious, clean, and very comfortable, ensuring a relaxing and enjoyable stay. I would highly recommend this hotel to anyone visiting Budapest!

Good: Excellent facilities and good location

Good: Everything was excelent! 🙂 Beds were so comfy that we slept like a babies. Spa is big enough for nice relaxation, and that was just we need after a day long trip to Budapest. Bad: Nothing.