reviews

Good: Good value for money, especially in London in such a central area. Staff very polite

Thank you so much for the wonderful support. I just needed a bit of help and the team was amazing, kind, quick to respond, and truly caring.

We visit St John’s Wood Wellington hospital all the way from Cyprus twice a year as my wife has treatment here. We have never managed to get a reservation for 4 days. Did this time, great value and it’s excellent. Room is a decent size and especially for London, nice lounge area and the check in just really nice (Renata was very helpful).

London central

Good: Very comfortable hotel. Great breakfast and friendly staff. Regent’s Park literally opposite and stunning.

Good: Location Bad: Cost of breakfast, if you wanted something lighter it was still £20

The Danubius is located in the heart of north west London, a stone throw away from Madame Tussaud and Baker Street Station, about 10 minutes away from Marble Arch. Ideal for those who want to experience London at its best!

Loved it

Good: Right next to Lord‘s cricket ground. The best location if you are in town to watch a match at the Lord‘s. If you are lucky you may even run into a few former cricketers at the restaurant 😊

Good: The room was one of the best we have stayed in. Great layout for a family and all the space and storage you need. Great location for Wembley Stadium and to make the most of our time in London - within easy reach of St John's Wood, Camden market and Baker Street. Staff very helpful and provided recommendations for places to eat. Bad: Outside looks dated. Don't let that put you off!

Good: Location, hospitality, cleaning, Bad: Cleaning staff, early morning making some noises

有空調，在熱浪來襲時真的很需要， 服務人員非常友善， 一家四口預訂樓中樓房型， 有兩間浴室很方便， 早餐豐富美味， 搭乘公車也方便， 是旅遊倫敦的好選擇

Good: Great location.. breakfast is really good. Bath is massive. Bad: The noise from the railway line rooms a little dated but they are upgrading.

Had to move rooms - was in an old, no pleasant room (they did move into a very nice room, however). A member of staff came up to give us new keys. He saw the bags packed and outside the door, ready to go, and did not even offer to help move. He just handed us the keys!! Nobody in the lobby ever greets you when you walk in or leave. Housekeeping, it seems, is always pressuring you to come in and clean the room. One time we had the DND on the door, and still got a call asking when they can come do the room. Ot seems they just want to clean the rooms and go home asap. One day, saw a housekeeper sitting on the floor at the end of the corridor, on her phone. Did not even bother to look up when we walked by, but what was she doing sitting on the floor, on her phone. When we checked out, we were not even asked how our stay was, or anything about our stay overall. In summation, the room we moved to, and location of the hotel, was great. The customer service is non-existent, and needs major improvement.

Good: Location

Good: Location next to Lords Cricket Ground Bad: All very good

Good: Staff very helpful. Good breakfast. Bad: Bathroom very small and could do with refurbishment. However it was clean and had everything you'd need.

Good: Polite helpful staff, clean all way through. Bad: Breakfast hotel buffet was not over hot, some was cold.

Excellent all round

Good: Cleanliness and helpful staff Bad: Nothing

Danubius Hotel Regents Park
Dear Paul Thank you for your lovely review! We're so pleased to hear you appreciated the cleanliness of the hotel and found our staff helpful. It means a lot to us, and we hope to welcome you back to the Danubius Hotel Regents Park in the near future. Kind regards, Marsha Cherrington Assistant Front Office Manager

Good: Friendly staff good food great location

Good: Excellent location hotel very clean staff friendly great facilities Bad: Everything was excellent

Excellent breakfast included.

Good: The hotel is cool, clean and spacious. Bad: The entrance is quite a walk round the back and not simple to find.

Good: Super Lage!

Good: The room was clean and the dinner and breakfast very nice Bad: The parking was quite expensive, could be lower for guests of the hotel even in the middle of London

Family room was excellent for two adults and two kids, 7 & 9. Lovely and clean and plenty of room. Breakfast had quality and variety of choices on offer and enjoyed food at the Pavillion bar in the evening. Good base to stay for a busy tourist break away.

Good: Spacious, hot tub, location, breakfast is tasty!

What we wanted and more

Good: The breakfast buffet had nice choices. The room was clean and comfortable. However, Bad: When I booked the room well in advance of my stay, I requested to be put in a room where we were far from the train so we didn't hear it. They put us on the second floor and my brother and his wife on the 8th floor. They said our rooms were different which isxwhy they put us on the 2nd floor. They were not. The first night, I heard a rumble. It turned out it was the train! Fortunately i had taken ear plugs and the train didn't run all night long. They do start up in the early morning. It felt very intentional since my brother's room was nice and quiet. My recommendation would be to not make special requests till you get there!!

Good: Location and space in room Bad: The customer service staff were grumpy and inattentive when we asked for our key card to be reset when it didn’t work

Really close to the Tube and shops. Buffet was so good - lots of options and comfortable stay all round

Good: A lovely hotel with a warm welcome as soon as we parked our car. I wish I’d got names to thank everyone. Ultra clean room which was a free upgrade and a lovely surprise. We had room service and it was delicious and very reasonably priced. Free parking if you have your blue disabled badge too which was a brilliant addition to a really lovely stay. Highly recommend this hotel and would definitely stay again Bad: That we couldn’t stay longer

I had a wonderful stay! My room was really comfortable and kept very clean by the daily staff. All the staff were very friendly and helpful if needed. I will certainly be staying there again when I visit London.

Good: Loved the two levels with 2 bathrooms for 4 people. Loved the breakfast. Great staff. Nice to have a convenience store nearby. Bad: Had a fire alarm test. Should’ve been warned. Some of the breakfast staff seemed to rush us at the end

Good: Amazing breakfast and staff is exceptional Bad: Small detail but the TV could have some ability to play personal content via casting or HDMI

Good: Very helpful staff. Hotel felt very calm and inviting. Bad: Nothing really

Good: Breakfast and room Bad: Entrance round the back of building

Good: Great location

Close to Regent's Park, Lord's Cricket Grounds, and the famous Abbey Road studio and crosswalk. Not so close to the tube and a fairly quiet/residential area, but a nice hotel with a GREAT breakfast buffet. Short cab ride to and from Paddington.

Good: The hotel is conveniently located between two underground stations, St John's Wood and Baker Street. There are also bus stops outside the hotel. Little Venice is a 20 minute walk away. The room is equipped with a kettle and a coffee machine, there is an iron and an ironing board, and we got a nightgown and a pair of sleepers. Beds were very comfortable. Bad: Breakfast was good, but monotoneous, every day the same products. We stayed 6 nights and after a couple of days it became boring to have the same things. There were no options for lactose intolerant, no plant-based or lactose-free dairy products. Also, we would welcome some leafy greens as the only vegetables were tomatoes and cucumbers.

Good: I am staying in this hotel for the second time. And I am happy to recommend it. Location is grwat, breakfast is super. Staff is very helpful. Bad: Nothing.

Good: I love it, clean tidy nice and good for a family of four. We had the family room. Bad: Nothing

객실 내부는 좀 오래되 보이지만 청결하고 깨끗해 보입니다.

Good: Hotel situated near Regents Park and within reasonable walking distance to London zoo and St John’s Wood tube station. Very friendly and helpful staff. Room was very clean, comfortable and well equipped. Comfortable beds. Breakfast was excellent. Lots of choices and lovely coffee. Bad: N/A

Good: Pleasantly surprised by interior. Loved the family room with interconnected rooms. Staff were great. Bad: External looks very run down.

Great location. Plenty of nearby transport links and a nice walk down the canal to get to camden. Parking was useful for us and for the price we paid the service, facilities and breakfast was all of a very good standard. We would definitely return.

Very happy to give an excellent review everything was perfect thank you Stayed in: Deluxe Family Room Stay length: 1 night(s)

Great hotel, the staff did lots to help and provided extra blankets, a heater and some Soya milk in request. Within walking distance to Regents Park, Lords Cricket ground, London Zoo, & Madame Tussauds, nice & quiet

Good: Short walk to the nearest tube, room was nice and very clean…breakfast was good, overall a very nice hotel

Danubius Hotel Regents Park
Dear Anonymous Thank you very much for your lovely feedback. We're delighted to hear that you enjoyed your stay with us and appreciated the convenient location, clean and comfortable room, and our breakfast offerings. It’s always a pleasure to know that our guests had a positive experience, and your kind words mean a lot to the team. We hope to have the opportunity to welcome you back again soon for another enjoyable stay. Kind regards Marsha Cherrington Assistant Front Office Manager

May be a bit far out of central London for some, but loved the fact it was in a quiet area and got to discover parts of London never been to before.

Good: All your chairs are comfortable. Firm not squiggy like most places Bad: Bath water seemed lukewarm. Maybe I didnt operate the taps properly 🤣

Good: Deluxe family room - two floors and two bathrooms so lots of space . Very clean and comfortable beds Bad: Everything was fine no issues at all

Good: Breakfast good Rooms a good size Had early checkin Well located

Good: Its clean, big rooms and very good breakfast All is good

Would definitely recommend for a family travelling. Spacious room with a proper bed for each of the children. Very clean. Was great that the room was ready and available early. Excellent breakfast with lots of choice for hot and cold food, pastries, fresh fruit etc. very well prepared and tasty. We only stayed one night but it was comfortable for a much longer stay.

Very good

Good: Good as ever location is priceless Bad: Staff were amazing as usual but a couple just not as amazing as others. This is surprising as it’s generally 100% all round ! But I will be back !

Nice and clean hotel The location not bad but not great Most areas need a car or by cycle

Perfect hotel. Actually beyond perfect. For around 125 pounds a night, my wife and I with our 2 young kids had two separate rooms with two separate full bathrooms, 2 TVs, 2 fridges, 2 single beds and 1 double/queen... You get the idea. It was a typical North American sized suite. Everything was clean. Shower was hot. AC was cold... There was AC! If you don't understand how big of a deal that is here you haven't spent a lot of time in the UK. We could put the kids to bed and still hang out. Even the water bottle was complimentary. Tube is a 10 min walk but honestly a bus that gets you to Oxford Street within 15 minutes comes pretty much every 5 minutes. 24hr convenience store 15 meters from the front door. Quiet neighbourhood. Absolutely insane value for London.

Good: Very friendly and professional staff.

Good: everything in the hotel was good. the location was excellent close to Regents Park and 10 minute walk to the tube

Good: The hotel is really nice and clean. Feels luxurious. Great value for money considering I paid less for the room than some London budget hotels were charging. Air con in rooms, duck feather pillows, great shower, very clean. Iron and ironing board in the wardrobe. Nespresso machine with pods, tea and coffee and water in the mini fridge. Staff very friendly on check in and there is a free luggage store. Bad: It is quite a trek from the two nearest tube stations. 15m each way, which is ok if you don't have to do it multiple times, but we had to due to no early check in. On enquiring they said it may be possible on the day, but they could only guarantee it if I booked the room for the night before too! This would have meant paying £200 just to be able to check in 2 hours early! I later received an email from them via booking.com saying I could upgrade to have an early check in and/or late check out for £30. I selected early check in and it said that it was waiting for the hotel to confirm, which didn't happen. When I emailed again I got the same response about needing to book the room the night before again. Not sure why the email was even sent. Their saving grace was the luggage store and the concierge was lovely. I did manage to check in an hour early in the end with no extra charge though. No issues otherwise.

Good: Fantastic location - we were going to Lords so I genuinely can’t see how the location could be any better. Excellent breakfast, both from a service point of view and how it was cooked and the number of options available.

Good: Cleaness of the room and the amenities

Good: Excellent location, nearby tube & buses. Superb & welcoming staff - I was with 3 young grandkids. Extremely clean. Great beds. Bountiful breakfast. The children's menu was enjoyed & room service was appreciated. We will certainly make this our first choice London hotel for future visits. Bad: Nothing to complain about.

Good: Close to Lords , very elegant Bad: Outside is dated and dirty

Good: The room was great very clean and spacious, the toiletries were cruelty free and the tissues were sustainable. The breakfast was also lovely great choice for vegans too which is nice to see. Bad: Nothing!

Good: The setup for a family - the duplex room was just what we needed. Extra space and bathroom. The room was clean and the beds were very comfortable. The place was also very quiet. Bad: Only 2 elevators were working

Good: The staff gave us an upgrade for our honeymoon 🫶🏻 they were really kind and the room was clean and spa joya Bad: A bit far away from the metro station

Good: Comfortable, clean room, breakfast good. Proximity to upscale St Johns Wood High Street for a variety of restaurants, shopping and people watching. Locals rather than tourists. Convenient busses to Baker St Tube station..gets you everywhere. Bad: No walk in showers. I am a bit unsteady. tubs high, some difficulty getting in and out Outside there are brick steps to get to the road. NONE of the lights work. We have been coming to the Danubius long enough to know there are several lights but you wouldn't know it now. It is dangerous, easy to miss a step especially at dusk and at night. My husband reported this to the concierge on duty Wednesday evening (23rd July) but it was clear he had little interest in taking the matter further.

Danubius Hotel Regents Park
Dear Gloria, Thank you for your thoughtful review and for continuing to choose the Danubius for your stays. We're glad to hear you enjoyed the comfort of your room, the breakfast, and our convenient location near St John's Wood. We're truly sorry to hear about the difficulty with the bathtub access and the lighting issue on the front steps. Your comments are taken seriously, and we’ll follow up with our maintenance and concierge teams to ensure safety measures are promptly addressed. We appreciate your loyalty and hope to welcome you back again under improved conditions. Best regards, Anastasia Reception Team

We stayed for five nights while seeing London and the surrounding areas. We are a family of four and our room had two twin beds, which is a bonus! We had a mini fridge. Daily chilled water was provided in the fridge. Room was spacious and comfortable. Bus stop very close to hotel that we could get to Baker Street station effortlessly. Note: enter hotel on Lodge Road.

Good: Hotel is beautiful, rooms are big, comfy beds , clean, staff very helpful and friendly. We had our room upgraded from standard to delux. Hotel is located walking distance from metro, lovely park, shops, bar. Bad: n/a

Good: Beautiful rooms that were very clean and well decorated. You got a robe and slippers and a fridge in the deluxe king. The shower had good pressure. The blackout curtains were great. The breakfast was really nice. The scrambled egg was so tasty, and the freshly made smoothies. There was a lot of choice. The tube was a short walk away. We would definitely stay again if we were to watch cricket at Lords as the location is amazing. Bad: When we checked in, the staff spoke far too quietly, which caused a lot of confusion. I don't understand why they weren't speaking at a normal volume. I'm only 33 and not deaf and everyone in our party said the same thing. Also, our friends got given the room we had just been given and had to get that fixed.

Good: The hotel is just opposite the Lord's cricket ground - excellent location if you are a fan. The tube stations are a bit of distance but walkable. Plenty of buses. The breakfast was reasonable. The family was split into two levels and the kids like it. Staff were very helpful and friendly. Bad: It is a bit old but clean and comfortable. The space was a bit limited.

The hotel is clean and comfortable. The bedding is nicely done. Very good room service. Located in a quiet neighborhood close to a lovely park. Nice staff.

Excellent service friendly helpful stuff

Great location, ok hotel.

Danubius Hotel Regents Park
Thank you so much so much for your feedback. Best regards, Gabriela Libanio Guest Relations Manager

Good: The breakfast Bad: The gym

Excellent service, lovely room and comfortable bed. Staff were very accommodating and went out of their way to help me celebrate my 50th Birthday. Will stay here again. Highly recommended

Good: Comfy bed, great breakfast, 15 min walk from Baker Street tube Bad: Little dated in places - however really comfy

Visited someone stopping here. Very impressive. Room overlooked Lords Cricket ground.

Lovely hotel, easy check in and great location to hop on a bus.

Good: Great breakfast Bad: Bigger lounge

Good: Generous accommodation by London standards. Central location next to the Lords cricket ground.

Good: Free upgrade and room excellent. Staff really great and good food.

Very good for attendimg Lords Cricket Ground. Staff very helpful

Good: The family room was perfect if you have older children as like a duplex suite Bad: Nothing

Hotel was clean and tidy x

Nice

the room cleaning on 3 floor and concierge were great!

Only stayed one night after surgery. Very convenient, clean. Staff welcoming. Quiet and spacious

We really enjoyed our stay at this hotel. Friendly and helpful staff, comfortable room and excellent breakfast. Location was close to bus stops and Regents Park as well as Lord's cricket ground.

Good: Great location especially if you are heading to Lord's. Hotel was comfortable and clean, and the staff were very helpful. Good value for central London

Good: We were here to watch 3 days of the Lord's cricket match between India and England and this hotel turned out to be as good as it can get! The memories of waking up, getting ready, having breakfast at the restaurant and then simply crossing the road to join the crowd heading to the game will remain with me forever. We were helped whenever needed by friendly staff, both at the check-in counter and the gentleman at the concierge. There is someone available for help 24x7. The room was big with nice fittings. The Nespresso machine and coffee pods in the room are an excellent touch. The bar had a good vibe on Sunday night and I could catch the Chelsea PSG game on TV, with a few beers and a Pizza. The neighbourhood is one of the best in London for walks, with Regent Park close by as well. The location is well connected by bus and underground.

Good: Fab location with easy access to tube station. Onsite parking at very reasonable price. Friendly helpful staff Comfortable quiet room 😌

Good: Breakfast was very good had most things just didn’t have granola on it’s own and no hot porridge that my husband missed.

Good: Very friendly and helpful staff. Lovely breakfast and the room was very quiet. Perfect for visiting Lords! Bad: Nothing really. The lifts were busy so we used the stairs - rather confusing layout!

Super family room, clean and well-maintained. Staff friendly at check-in and check-out. Excellent breakfast, although after a late night we were rushing breakfast - staff were putting things away before 11am and had to be asked for bread to make toast and butter. We were then asked to leave at 11 while eating. Unusual as hotels usually give you some time to finish eating, staff were really unfriendly in the breakfast room. Excellent coffee but only managed one cup by taking it up to our room with us! Felt about as welcome as fart in a spacesuit.

Good: Location. Quality of the room. Comfortable and quiet Bad: Prefer walk in shower. Decoration is a little tired.