reviews

Good: Everything except the room service and bar food and staff

Danubius Hotel Regents Park
Dear Claire, Thank you for your feedback. We are glad to hear that you were satisfied with many aspects of your stay. However, we are truly sorry to learn that your experience with our room service, bar food, and staff did not meet your expectations. Please accept our sincere apologies. This is certainly not the level of service we aim to provide, and your comments have been shared with the relevant teams for immediate review and improvement. We appreciate you taking the time to let us know, and we hope to have the opportunity to welcome you back and provide a much better experience next time. Warm regards, Mark Mensah Gyimah Duty Manager Danubius Hotel Regents Park

Haus ist etwas in die Jahre gekommen, jedoch alles da, was man braucht. Nette und zuvorkommende Mitarbeiter, sauber und fantastische Lage für unsere Touren

Great staff and building! Bathroom was not clean though, trash not emptied from previous guests, hair found in room, etc.

Good: Has a very good view; Good facilities. Bad: I think the air exchange system? can work better because I feel like some fresh air but I can only open the window.

Danubius Hotel Regents Park
Hello Yongyi, Thank you for your thoughtful review and for highlighting so many positive aspects of your stay, including our location, cleanliness, friendly staff, and facilities. We are especially glad to hear you enjoyed the view and found the room comfortable. We also appreciate your feedback regarding the air exchange system. Your comment is valuable, and we will certainly look into how we can improve ventilation to enhance guest comfort further. It was a pleasure having you with us, and we hope to welcome you back again soon! Warm regards, Mark Mensah Gyimah Duty Manager Danubius Hotel

Convenient to our concert at Regents Park, good facilities and polite staff

Danubius Hotel Regents Park
Dear Martin, Thank you for your recent stay and for sharing your feedback. We’re delighted to hear that you found our location convenient for your concert at Regent’s Park and that you appreciated our facilities and the politeness of our staff. Your kind words mean a lot to the team. We look forward to welcoming you back for another enjoyable visit soon. Warm regards, Tomi Ogunbodede Duty Manager Danubius Hotel Regent’s Park

Good: Staff - Without exception very friendly helpful and efficient. Room - plenty of storage well designed and spotlessly clean. Nice to have a bathroom with no mould on grout or seals Lobby and bar area very nice Location - easy walk from St Johns underground and close to St John's Wood High Street nice pubs and restaurants for the evening Bad: Single beds quite narrow Not much head height on shower, fine for me but a little tight for husband

Danubius Hotel Regents Park
Hello Michelle, Thank you for your wonderful review! We are delighted to hear you enjoyed your stay and found our location perfect for exploring Lords, Little Venice, and Camden Market. It’s great to know our staff made a positive impression and that you appreciated the cleanliness and design of your room. We appreciate your feedback about the single beds and shower height — your comments help us improve for future guests. We hope to welcome you both back soon for another enjoyable stay! Kind regards, Mark Mensah Gyimah Duty Manager

Good: Valet provided as needed by mr Hishem. Thumbs UP. We book this hotel eventually after cancelling two others primarilly for the parking premise & EV charging provided in here. Room 239 was cleaned daily with appreciation. Coffee from Nespresso is good & appreciated. Buffet b/fast is adequate & cut fruits R very sweet. Reception Desk Staff, Roel is pleasant & polite too and so are the Chambermaids we came across daily. Gym is adequate, clean & neatly spaced out. Did the bedbug test... NO bugs showed up!!! An EXCELLENT with 5-Stars from us. Bad: 1- EV Charging spot whilst NOT plugged-in remains parked by same car from morning to evening... that's NOT good!!! When cable is not plug-in, space MUST stay unoccupied, "int'l rule/etiquette" & Staff must be diligent to monitor & maintain this courtesy ruling. 2- Nespresso coffee machine is without cup support/holder. We had to clean the mess created by overflow. Perhaps the particular model is not suitable being incomplete. Get same brand but a better serving model instead. 3- Bathtub glass separator is not suitable either. Lots of shower water seeped through the rubber seal allowing the floor to be almost half wet!!! We had to clean & dry-up with two of the towels. Perhaps a broader rubber seal is needed to prevent any water escaping onto the bathroom floor. Change the rubber to abt 2inches broad. Pls. see photos concerning this area on shower water wetting 65% of the floor. 4- 6x extra hangers next to the current amount should be added. 5- The Shampoo & Bath-gel tubes should be doubled for each Guest. One tube is barely enough for an adequate shower esp. when the water is "hard". Conclusion: A good, neat & clean hotel with improvements needed for serious considerations.

Danubius Hotel Regents Park
Hello DFL, Thank you very much for your comprehensive and thoughtful review. We truly appreciate your kind words about our valet service, daily housekeeping, Nespresso coffee, breakfast, and the helpfulness of our staff including Mr. Hishem and Roel. It’s wonderful to know you had an excellent experience overall and that the gym and cleanliness met your expectations. We also want to sincerely thank you for highlighting specific areas for improvement. Your observations regarding the EV charging etiquette, the Nespresso machine model, the bathtub glass separator, additional hangers, and the toiletries are invaluable. We will share these with the relevant departments to explore practical solutions and enhance our guests’ comfort. We are grateful for your detailed suggestions and look forward to welcoming you back, aiming to provide an even better stay next time. Kind regards, Mark Mensah Gyimah Duty Manager

Good: room nice but a bit dated Bad: carpets getting old

Good: Location Bad: Drains smell

Good: The hotel is gorgeous, elegant, has a really nice feel to it. Room was clean, comfortable. Staff was helpful, friendly, professional. The personalised welcome msg on a TV screen was a nice touch. Car park, although small, was available with a concierge service. Walking distance to Baker Street with lots of places to get drinks and food, Regents Park was lovely, we had walk there after breakfast. Few underground stations within walking distance, a train station and bus routes. We would definitely recommend and go back to this hotel! Bad: Shower could have a hand held shower head, more suitable for female guests.

Good: Ideal location for city and Wembley Bad: All good

Good: Location was perfect , staff amazing and the quality of rooms and food is outstanding Bad: Nothing it was perfect

Good: Spacious room, well appointed. Nice toiletry items, generous towels. Good to have a fridge, nice biscuits Bad: Shower screen position made getting in and out the bath difficult if not very flexible and it was too short so you had to be careful to keep shower head pointing down. Entrance has mved to rear so had to buzz in if coming from Lords

If you buy a drink at the bar it costs less than if you get served at your table (service charge 12.5 %)

Good: Great view and friendly staff. Room comfortable and has a nice style. Bad: Key card entry for our room didn't work twice but the staff did sort it out quickly.

The hotel was very welcoming and clean

Good: Good location near 2 tube stations. Handy for Wembley arena and ABBA Voyage. Staff friendly and helpful. Hotel room compact but had everything we needed and bed very comfortable. Good choice and variety of food for breakfast. Tea/coffee available to make in room. Bad: The air conditioning in the bar at night was too cold.

Many choices for breakfast. Hotel in a quiet area. Easily walk to tube or bus stop. Would definitely stay here again.

Good: Breakfast so perfect Bad: Yok

Good: Everything we visit every year and will do so for as long as we can! The location and staff are everything we could ask for and the rooms are perfect Bad: Nothing at all

Good: Comfortable king size bed. Large room and bath with a great tub! Big window. Good breakfast. Area nearby with good restaurants. Bad: The closest tube station is a 17 or more min walk. There are buses closer but we did not take time to figure them out. This might be fine for most people but hard for me.

Good: Great area. Bad: Rooms a bit dated,but comfortable and clean

Me and my mum stopped for one night… great hotel… clean… quiet… no issues… staff lovely… food delicious…. Would recommend and stop again… 🫶🏻 Stayed in: Room Assigned on Arrival Stay length: 1 night(s)

A bit dated in modern tech terms? But nonetheless an enjoyable weekend break was had here. The Finsbury area is away from the central London hub but offers lots of it's own charm Good public transport from here too.

Superb hotel for visiting lord's cricket ground. Nce clean rooms and good breakfast.

Good: Location was perfect for visiting Lord's. Breakfast was great. Room comfortable. Bad: Air conditioning very loud in bedroom and difficult to alter the control but staff were on hand to assist.

Good: Near lords Bad: Expensive

Good: Excellent breakfast with a broad range of food available. Friendly and efficient staff. Nice setting Bad: On the second evening in the bar a waitress took my wife's empty plate away and also attempted to take my plate and napkin whilst I was still eating some pizza. Several employees at the pay station intently watched whilst I finished my meal and as soon as I had, came rushing across and cleared our table. This was unfortunate as service during the previous evening's meal was excellent. I wouldn't expect anything to be taken from a table whilst somebody was still eating.

Good: I often travel to London, but never stayed in this part of town and I actually recommend it. St John's Wood has a nice little shops/food street. Regent and Primrose park are just 1 step away and town is accessible by tube. The hotel was nice. If you are a cricket fan, it's a great place to stay.

Overall the stay was good. Didn’t have a great start but it came right. Gym was well equipped and great to have.

Good: The location was superb. Bad: Nothing really, although the room was smaller than on our last visit.

Good: Close to regents park Bad: The picture on booking .com shows outdoor seating and the front entrance.to my disappointment, there was no outdoor seating .they have entrance from the back.

Good: Location was just what we needed and breakfast was a very good selection Bad: WE were very happy with the exoerience

Good: Great staff always make sure you are ok Bad: Price of the breakfast was expensive for a buffet

Good: Excellent location for Lords cricket ground. Easy walking distance from London underground station. Clean, comfortable and modern room. Very good food at breakfast and in the evening. Good all round service Bad: Nothing

Good: Staff and location very good Bad: Nothing

Nice and calm hotel. Very close to busstop. Friendly staff.

Good: We had a very nice stay there. Everything absolut perfect with a tiny little flaw. Bad: In the lower levels you can feel some vibeations, if the close by train runs across their basement because of a gap on the rail.

Good: Staff and location Bad: Nothing

Good: Beautiful hotel location great for our visit to lords cricket ,lovely park opposite and very near StJohns Wood high street, Evening meal was lovely ,and staff very attentive. Bad: Breakfast options plentiful ,but hot buffet section could have been warmer and fried eggs undercooked

Good: Conveniently located to Wellington Hospital which is why we chose it. Pleasantly surprised with hotel and good value for money. Rooms could use an update and are quite small but served our purpose. Easy access to Jubilee Line and close to St. Johns Wood High Street with great shopping and restaurants.

Good: The brilliant staff. Bad: No drinks outside

Good: Everything, we ate dinner here last night and the food was excellent

Good: Nice comfortable room. Very helpful staff members.

We initially booked the standard double room but then upgraded to a deluxe double room for an earlier check in. Room was clean, had yea and coffee facilities and some basic toiletries. Even had a view of the London eye in the distance. Breakfast offered a great choice and was unlimited. Shower is fixed to the wall and not very powerful. I would say this was the only downfall but very manageable as we only stopped for one night. Staff were super helpful and friendly. Would stay again. Thank you.

Good: Next to lords Friendly staff Great breakfast Good airco

Good: The hotel is a fabulous location less than 10 mins from the tube station , We were gifted a lovely up graded bedroom as a special birthday treat .. the room was spotless and had air con, the staff were so friendly and helpful and the breakfast was so nice I have decided to return to this hotel in 2 weeks for 1 night to see a musical

Good: Great location for Lords Cricket Ground Food quality and staff were very good Clean facilities Reception smelt very nice Bathrooms very clean Bad: Soundproofing not great as could hear other guests late at night . Kept us awake .

Good: Clean rooms Accessible room was perfect Bad: Nothing

Good: Staff and location Bad: Nothing

Good: Very good Bad: Nothing

Good: excellent service. staff very helpful and friendly. Room and bed very comfortable.

Good: Buffet breakfast was excellent, room service for dinner was also excellent, staff friendly, nice clean room with air conditioning Bad: N/A

The Danubius is located in the heart of north west London, a stone throw away from Madame Tussaud and Baker Street Station, about 10 minutes away from Marble Arch. Ideal for those who want to experience London at its best!

Good: Location

Good: Location next to Lords Cricket Ground Bad: All very good

Good: Staff very helpful. Good breakfast. Bad: Bathroom very small and could do with refurbishment. However it was clean and had everything you'd need.

Good: Polite helpful staff, clean all way through. Bad: Breakfast hotel buffet was not over hot, some was cold.

Good: Cleanliness and helpful staff Bad: Nothing

Danubius Hotel Regents Park
Dear Paul Thank you for your lovely review! We're so pleased to hear you appreciated the cleanliness of the hotel and found our staff helpful. It means a lot to us, and we hope to welcome you back to the Danubius Hotel Regents Park in the near future. Kind regards, Marsha Cherrington Assistant Front Office Manager

Good: Friendly staff good food great location

Good: The room was clean and the dinner and breakfast very nice Bad: The parking was quite expensive, could be lower for guests of the hotel even in the middle of London

Good: The breakfast buffet had nice choices. The room was clean and comfortable. However, Bad: When I booked the room well in advance of my stay, I requested to be put in a room where we were far from the train so we didn't hear it. They put us on the second floor and my brother and his wife on the 8th floor. They said our rooms were different which isxwhy they put us on the 2nd floor. They were not. The first night, I heard a rumble. It turned out it was the train! Fortunately i had taken ear plugs and the train didn't run all night long. They do start up in the early morning. It felt very intentional since my brother's room was nice and quiet. My recommendation would be to not make special requests till you get there!!

Good: Amazing breakfast and staff is exceptional Bad: Small detail but the TV could have some ability to play personal content via casting or HDMI

Good: Breakfast and room Bad: Entrance round the back of building

Good: Great location

Good: Hotel situated near Regents Park and within reasonable walking distance to London zoo and St John’s Wood tube station. Very friendly and helpful staff. Room was very clean, comfortable and well equipped. Comfortable beds. Breakfast was excellent. Lots of choices and lovely coffee. Bad: N/A

Great location. Plenty of nearby transport links and a nice walk down the canal to get to camden. Parking was useful for us and for the price we paid the service, facilities and breakfast was all of a very good standard. We would definitely return.

Very happy to give an excellent review everything was perfect thank you Stayed in: Deluxe Family Room Stay length: 1 night(s)

Good: Short walk to the nearest tube, room was nice and very clean…breakfast was good, overall a very nice hotel

Danubius Hotel Regents Park
Dear Anonymous Thank you very much for your lovely feedback. We're delighted to hear that you enjoyed your stay with us and appreciated the convenient location, clean and comfortable room, and our breakfast offerings. It’s always a pleasure to know that our guests had a positive experience, and your kind words mean a lot to the team. We hope to have the opportunity to welcome you back again soon for another enjoyable stay. Kind regards Marsha Cherrington Assistant Front Office Manager

Good: Very friendly and professional staff.

Good: The hotel is really nice and clean. Feels luxurious. Great value for money considering I paid less for the room than some London budget hotels were charging. Air con in rooms, duck feather pillows, great shower, very clean. Iron and ironing board in the wardrobe. Nespresso machine with pods, tea and coffee and water in the mini fridge. Staff very friendly on check in and there is a free luggage store. Bad: It is quite a trek from the two nearest tube stations. 15m each way, which is ok if you don't have to do it multiple times, but we had to due to no early check in. On enquiring they said it may be possible on the day, but they could only guarantee it if I booked the room for the night before too! This would have meant paying £200 just to be able to check in 2 hours early! I later received an email from them via booking.com saying I could upgrade to have an early check in and/or late check out for £30. I selected early check in and it said that it was waiting for the hotel to confirm, which didn't happen. When I emailed again I got the same response about needing to book the room the night before again. Not sure why the email was even sent. Their saving grace was the luggage store and the concierge was lovely. I did manage to check in an hour early in the end with no extra charge though. No issues otherwise.

Good: Fantastic location - we were going to Lords so I genuinely can’t see how the location could be any better. Excellent breakfast, both from a service point of view and how it was cooked and the number of options available.

Good: Close to Lords , very elegant Bad: Outside is dated and dirty

Good: The staff gave us an upgrade for our honeymoon 🫶🏻 they were really kind and the room was clean and spa joya Bad: A bit far away from the metro station

Good: Comfortable, clean room, breakfast good. Proximity to upscale St Johns Wood High Street for a variety of restaurants, shopping and people watching. Locals rather than tourists. Convenient busses to Baker St Tube station..gets you everywhere. Bad: No walk in showers. I am a bit unsteady. tubs high, some difficulty getting in and out Outside there are brick steps to get to the road. NONE of the lights work. We have been coming to the Danubius long enough to know there are several lights but you wouldn't know it now. It is dangerous, easy to miss a step especially at dusk and at night. My husband reported this to the concierge on duty Wednesday evening (23rd July) but it was clear he had little interest in taking the matter further.

Danubius Hotel Regents Park
Dear Gloria, Thank you for your thoughtful review and for continuing to choose the Danubius for your stays. We're glad to hear you enjoyed the comfort of your room, the breakfast, and our convenient location near St John's Wood. We're truly sorry to hear about the difficulty with the bathtub access and the lighting issue on the front steps. Your comments are taken seriously, and we’ll follow up with our maintenance and concierge teams to ensure safety measures are promptly addressed. We appreciate your loyalty and hope to welcome you back again under improved conditions. Best regards, Anastasia Reception Team

Good: Beautiful rooms that were very clean and well decorated. You got a robe and slippers and a fridge in the deluxe king. The shower had good pressure. The blackout curtains were great. The breakfast was really nice. The scrambled egg was so tasty, and the freshly made smoothies. There was a lot of choice. The tube was a short walk away. We would definitely stay again if we were to watch cricket at Lords as the location is amazing. Bad: When we checked in, the staff spoke far too quietly, which caused a lot of confusion. I don't understand why they weren't speaking at a normal volume. I'm only 33 and not deaf and everyone in our party said the same thing. Also, our friends got given the room we had just been given and had to get that fixed.

Excellent service, lovely room and comfortable bed. Staff were very accommodating and went out of their way to help me celebrate my 50th Birthday. Will stay here again. Highly recommended

Good: Free upgrade and room excellent. Staff really great and good food.

Very good for attendimg Lords Cricket Ground. Staff very helpful

Good: We were here to watch 3 days of the Lord's cricket match between India and England and this hotel turned out to be as good as it can get! The memories of waking up, getting ready, having breakfast at the restaurant and then simply crossing the road to join the crowd heading to the game will remain with me forever. We were helped whenever needed by friendly staff, both at the check-in counter and the gentleman at the concierge. There is someone available for help 24x7. The room was big with nice fittings. The Nespresso machine and coffee pods in the room are an excellent touch. The bar had a good vibe on Sunday night and I could catch the Chelsea PSG game on TV, with a few beers and a Pizza. The neighbourhood is one of the best in London for walks, with Regent Park close by as well. The location is well connected by bus and underground.

Good: Fab location with easy access to tube station. Onsite parking at very reasonable price. Friendly helpful staff Comfortable quiet room 😌

Good: Breakfast was very good had most things just didn’t have granola on it’s own and no hot porridge that my husband missed.

Good: Very friendly and helpful staff. Lovely breakfast and the room was very quiet. Perfect for visiting Lords! Bad: Nothing really. The lifts were busy so we used the stairs - rather confusing layout!

Good: The location for Lords couldn’t be better. The staff were all friendly, helpful and efficient. The concierge staff were particularly helpful in accommodating my parking requirements, especially important for a wheelchair user. Our stay was during a test match but despite being very busy the bar service for food and drink was very good. The breakfast offering was good- varied choice and good quality. Bad: The access to the hotel from the pavement is not easy for a wheelchair user as it involves negotiating a steep slope. Our bedroom, a recently refurbished Deluxe King, was very comfortable but not very wheelchair friendly with narrow room entrance and very little room around the bed to manoeuvre.

Great location with easy access to the bus stop and other public transport. Close to Marylebone etc. good connectivity. Good staff / concierge etc. Stayed in: Standard Twin Room Stay length: 3 night(s)

Good: Nice reception and good food Bad: Car park was small

Good: Very comfortable bed Bad: Doesn’t look very nice from the outside

Danubius Hotel Regents Park
Dear Claire Thank you for sharing your feedback. We’re so pleased to hear that you found your room comfortable, enjoyed the bed, and appreciated our breakfast offerings. We understand that first impressions matter, and we appreciate your comment regarding the exterior of the hotel. While the building’s appearance may not reflect the comfort inside, we're continually working to enhance the overall guest experience. We hope to have the pleasure of welcoming you back in the future. Kind regards Marsha Cherrington Assistant Front Office Manager

Good: Location, view from the room, helpful staff Bad: Air condition in restaurant room was too cold

Danubius Hotel Regents Park
Dear Janusz Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed our location, the view from your room, and the helpfulness of our staff — your kind words mean a lot to us. We appreciate your comment regarding the air conditioning in the restaurant. We’re sorry for any discomfort this may have caused and will share your feedback with our team to ensure a more comfortable dining experience for all our guests. We hope to welcome you back again soon. Kind regards Marsha Cherrington Assistant Front Office Manager

If you need a good hotel at a reasonable price, this is it

Good: Spotlessly Clean

Good: The staff are amazing. Came here for medical tests across the road Bad: N/a

Good: Everything exceptional loved it cant wait to go back the most stunning room I have ever had loved it

Good: Free upgrading of room

Friendly staff greeted us. We loved the location next to Regents Park and transportation into the city was close and easy either by bus or Tube. The room was a good size, clean and comfortable and the buffet breakfast was outstanding with a huge selection of every imaginable breakfast option. All in all a great place to stay.

Good: Very comfortable Bad: Nothing

Good: Hotel was clean, comfortable, with a good sized room, staff very good, small issue in the room was attended to immediately, breakfast was fresh and good ingredients, ample Parking Bad: cost of parking expensive, shower difficult to control Temp, outside of building was dated

Good: Convenient location next to Regents Park and Lords with very easy parking and efficient, friendly staff. Bad: It's a rather charmless and boring environment.

Good: Exceptional very clean staff were excellent very helpful, great breakfast and good choice for evening meals Bad: Nothing

Clean and comfortable

Ottima posizione a pochi minuti a piedi dalla stazione metropolitana di S. John Wood, Regent park e Abbey Road. Personale cortese e sempre disponibile. Colazione abbondante e varia. Prezzo delle camere in linea con il centro città di Londra (circa 200 euro/notte). Stanza non troppo grande ma pulita, dotata di bollitore, the biscotti e acqua. Letti comodi. Suggerimento: curare un po' di più i dettagli perché la nostra camera non sembrava da hotel a 4 stelle.

Danubius Hotel Regents Park
Dear Micra B, Thank you for taking the time out to leave a review and letting us know how your recent stay with us went. I was delighted to hear that you enjoyed our convenient location near St. John’s Wood station, Regent’s Park, and Abbey Road, as well as our friendly staff, generous breakfast, and comfortable beds. I also appreciate your feedback regarding the room details. While I was pleased you found the room clean and well-equipped, I understand your comments about the overall impression and will certainly look into ways to improve the finer touches that contribute to a four-star experience. Your suggestions are invaluable in helping us enhance our service, and we all hope to welcome you back in the future for an even more enjoyable stay. Kind Regards, Jude Guest Relations.