Danubius Hotel Regents Park ****
reviews
from 15:00
until 12:00
Hotel rating
Danubius Hotel Regents Park
Dear Mark, Thank you for choosing to stay with us again and for sharing your feedback. We're so pleased you enjoyed our convenient location near Baker Street and Regent’s Park. We’re truly sorry to hear that a few of our team members didn’t leave the best impression — this isn’t the level of service we aim to provide, and we’ll be addressing it with our staff. We really appreciate your loyalty and look forward to welcoming you back for an even better stay next time. Kind regards Marsha Cherrington Assistant front Office Manager
Danubius Hotel Regents Park
Dear Emirande, Thank you so much for your kind words! We’re delighted to hear that you always choose to stay with us and that you enjoyed our location and service. It’s always a pleasure to welcome you back — we look forward to seeing you again soon! Kind regards Marsha Cherrington Assistant Front Office Manager
Danubius Hotel Regents Park
Dear Claire, Thank you for your feedback. We are glad to hear that you were satisfied with many aspects of your stay. However, we are truly sorry to learn that your experience with our room service, bar food, and staff did not meet your expectations. Please accept our sincere apologies. This is certainly not the level of service we aim to provide, and your comments have been shared with the relevant teams for immediate review and improvement. We appreciate you taking the time to let us know, and we hope to have the opportunity to welcome you back and provide a much better experience next time. Warm regards, Mark Mensah Gyimah Duty Manager Danubius Hotel Regents Park
Danubius Hotel Regents Park
Hello Yongyi, Thank you for your thoughtful review and for highlighting so many positive aspects of your stay, including our location, cleanliness, friendly staff, and facilities. We are especially glad to hear you enjoyed the view and found the room comfortable. We also appreciate your feedback regarding the air exchange system. Your comment is valuable, and we will certainly look into how we can improve ventilation to enhance guest comfort further. It was a pleasure having you with us, and we hope to welcome you back again soon! Warm regards, Mark Mensah Gyimah Duty Manager Danubius Hotel
Danubius Hotel Regents Park
Dear Martin, Thank you for your recent stay and for sharing your feedback. We’re delighted to hear that you found our location convenient for your concert at Regent’s Park and that you appreciated our facilities and the politeness of our staff. Your kind words mean a lot to the team. We look forward to welcoming you back for another enjoyable visit soon. Warm regards, Tomi Ogunbodede Duty Manager Danubius Hotel Regent’s Park
Danubius Hotel Regents Park
Hello Michelle, Thank you for your wonderful review! We are delighted to hear you enjoyed your stay and found our location perfect for exploring Lords, Little Venice, and Camden Market. It’s great to know our staff made a positive impression and that you appreciated the cleanliness and design of your room. We appreciate your feedback about the single beds and shower height — your comments help us improve for future guests. We hope to welcome you both back soon for another enjoyable stay! Kind regards, Mark Mensah Gyimah Duty Manager
Danubius Hotel Regents Park
Hello DFL, Thank you very much for your comprehensive and thoughtful review. We truly appreciate your kind words about our valet service, daily housekeeping, Nespresso coffee, breakfast, and the helpfulness of our staff including Mr. Hishem and Roel. It’s wonderful to know you had an excellent experience overall and that the gym and cleanliness met your expectations. We also want to sincerely thank you for highlighting specific areas for improvement. Your observations regarding the EV charging etiquette, the Nespresso machine model, the bathtub glass separator, additional hangers, and the toiletries are invaluable. We will share these with the relevant departments to explore practical solutions and enhance our guests’ comfort. We are grateful for your detailed suggestions and look forward to welcoming you back, aiming to provide an even better stay next time. Kind regards, Mark Mensah Gyimah Duty Manager
Danubius Hotel Regents Park
Dear Paul Thank you for your lovely review! We're so pleased to hear you appreciated the cleanliness of the hotel and found our staff helpful. It means a lot to us, and we hope to welcome you back to the Danubius Hotel Regents Park in the near future. Kind regards, Marsha Cherrington Assistant Front Office Manager
Danubius Hotel Regents Park
Dear Anonymous Thank you very much for your lovely feedback. We're delighted to hear that you enjoyed your stay with us and appreciated the convenient location, clean and comfortable room, and our breakfast offerings. It’s always a pleasure to know that our guests had a positive experience, and your kind words mean a lot to the team. We hope to have the opportunity to welcome you back again soon for another enjoyable stay. Kind regards Marsha Cherrington Assistant Front Office Manager
Danubius Hotel Regents Park
Dear Gloria, Thank you for your thoughtful review and for continuing to choose the Danubius for your stays. We're glad to hear you enjoyed the comfort of your room, the breakfast, and our convenient location near St John's Wood. We're truly sorry to hear about the difficulty with the bathtub access and the lighting issue on the front steps. Your comments are taken seriously, and we’ll follow up with our maintenance and concierge teams to ensure safety measures are promptly addressed. We appreciate your loyalty and hope to welcome you back again under improved conditions. Best regards, Anastasia Reception Team
Still have questions? Get in touch:
- Individual Reservations (up to 9 rooms or 14 persons)
- +44 20 77 22 77 22
- reservation@danubiuslondon.co.uk
- Group Reservations (from 10 rooms or from 15 persons)
- group.reservations@danubiuslondon.co.uk
- Meetings & Events
- conference@danubiuslondon.co.uk
General Contact / Reception
- +44 20 772 27 722
- 18 Lodge Road St. John’s Wood, NW8 7JT London, England
