reviews

20min walk to the hub, but worth the walk instead of tube, buildings are amazing ! Our room very comfortable with aircon. Only thing about room was the amount of fire trucks/ ambulance going by ALL night. So get a room in back.

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Good: Location in the center Good WiFi connection Very good breakfast Good price Bad: Style of USA in its 90's may be difficult to accept, but it has its atmosphere

Good: The room was clean, breakfast was varied and abundant, WiFi ok. This hotel is very close to Keleti underground metro stop....easy access to all of Budapest.

Good: Everything We arrived late from Canada without our luggage and leaving the next day for another area of Hungary the next day. The room was very comfortable and the staff upon arrival was very welcoming.

Good: close to city center, public transport, comfort Comfortable, cosy, close to city center

I really liked the location of the hotel. We came via bus and the hotel was less then a 5 minute walk from the main bus station. The metro was literally across the street and could get you anywhere. The staff were friendly and helpful. Free wifi. The hotel is a bit dated but clean.

Very clean.and the stuff are friendly

close to train station. room very nice. breakfast not so good. insufficient staff to keep food presentation clean and filled. utensils not clean and sticky. coffee machine empty 2/2 mornings. carpet in dining room unclean and littered with trash.

Good: Almost everything was great except for some minor issues which are not worth to go into. Didn't have a chance to sample the food, though, so can't comment on that. Overall I'd certainly recommend this hotel for anyone to stay!

Good: Proximity to the Railway Station Good for a business trip...

:) ;) :) Welcome to Budapest - Enjoy Life - Feel Free :) ;) :)

Good: The staff is very helpful and kind. The hotel itself well positioned and clean. I appreciated the fact that the bed in our room was very comfortable - this is high on my priority list as I am travelling quite often. Bad: Maybe the selection of fresh fruit for breakfast could be improved.

Great launch. Friendly staff and awesome food. Highly recommend. Thanks for a great evening Rob and Linda

Good: every thing is fine. We asked for a Breakfast box because we check out in 2:00 am and we asked it should not contain any pork and they do that. the Breakfast is very good quality and varity Bad: nothing

I loved the hotel and loved staying there. Hope I can comeback.

We stayed for 3 nights, room was comfortable and clean.

Good: Great location. In front of the train and metro station. Breakfast very good.

Good: Friendly staff, excellent value for money, nice location, excellent breakfast. Bad: The lady at the restaurant entrance started shouting "I saw you, I saw you" when a friend carrying an apple outside the eating area passed by. I know there are rules about it, but an apple?

near station, wiz buth tub, and kindly stuff. so comfortable for Japanese tourist. I'll take reservation again when I arrive at Hungary!

For the price of staying in a hostel, we had a private, spacious room that was cleaned daily. Most staff spoke English well and were very helpful.

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Excelllent Food, Great Big and Clean Rooms, gentle stuff.

Good: Just good value and great position we are going back next week Bad: Nil Location: Close to everything Value: Affordable Facilities: Modest Service: Go the extra mile, Outstanding Cleanliness: Tidy, Clean

Good: staff went out of their way to help you and did it graciously in our language.

Good: After booking a double room we actually received a very comfortable suite with separate bedroom, living room and hall. Friendly personnel. Very good location - bus stop in front of the hotel, Keleti railway station and metro station just within few minute walking distance.

Good: Its great location to the railway station/Metro. Bad: Breakfast not included. The main reason why I chose this hotel is because of its great location, which is near the Budapest-Keleti Train Terminal. With the Metro, I could basically access to anywhere I want, especially the tourist attractions (probably about 10-15 minutes of journey). Besides that, there are some a wide selection of restaurants available within walking distance too including fast food chain such as McDonald's and Burger King, as well as good local eateries such as Rosenstein. On top of that, free wifi is provided and the reception is great even though I was on the 7th floor. Certain areas around the hotel are quite dark, but it's definitely safe to walk around at night. I would overall recommend this hotel and will not hesitate to stay here again if I ever visit Budapest in the future.

Good: Up to 4-star standard Bad: A bit far from nearest metro, dull building

Good: Everything was ok. The staff is warm and welcoming. I recommend the hotel to anyone who wants to visit Budapest.

Close to the railway station. Breakfast from 06.30 and a breakfast box available on the day I had to go out at 6 o'clock in the morning. Very good choice of food for breakfast. Room very comfortable. Able to leave my luggage in a locked room on departure day until I wanted it.

The hotel is average, no great luxury, It's an average 4 star hotel.

Good: The staff. They are very kind and helpful.

Good: Allowed us to check in a bit early. Very convenient location close to the train station. Excellent breakfast buffet and convenient restaurant. Provided tour info package at check in.

Good: The friendiest staff, helpfull when needed, made reservation changes with a smile. We stayed at this hotel before and definitelly will stay there again.

Good: price, staff were friendly and clean

Very good hotel and service, for family and business.

It is in a good location both for getting on buses and metro trains into the inner city and taking a train to eastern Hungary. Keleti Palyadvar is tricky to cross with luggage, but a local tells me the roadworks are scheduled to finish in January 2014.

Very good hotel and service, for family and business.

Good: Nice, safe hotel for a good price.

Good: Position and the helpful staff. Bad: There was a kettle but no tea bags or coffee. It would have been nice to be able to make a cup of tea now and then without having to go out for it. Location Tip: The location was good.

The hotel is very near at the central railway station, called Keleti Palyaudvar in hungarian. The room was clean and had a lot of space to pack your clothes. If you book at hotels.com It will be cheaper than you just go into the room and ask for a room. I recommend this hotel

Room spatious. Staff friendly. Felt like a real Best Western hotel.

Good: Very nice staying here. Comfortable room, clean, quite. Receptionist very kind, helpful. In the room minibar, tub, air condition. Perfect locality-5 minutes by walk to the railway station Keleti. Kvalitní komfortní ubytování v centru Budapeště-kousek od Keleti nádraží.

Good: The extremely good standard of customer care as we entered the hotel. Our bags were taken to our room and the service on the check-in desk superb, nothing was too much trouble.

Good: The space of the room and the comfort, the cleanlyness. Bad: The hussle and bussle in the restaurant as well as at the breakfast despite of helpful staff.

Good: Service Essen Lage

Good: Hospitable staff greetings and opening doors. Bad: Not very pleasing decor and odd shape room.

Good: best of best

Good: best

I stayed here on a quick stopover on my way to Slovakia. I would likely do it again given it's proximity to the rail station. Staff was friendly, room was clean but property was a bit on the older side.

lovely loved coffee and cake early morning and staff so friendly

ood: Excellent location. Just 100 m from Central Train Station Keleti. Very good hotel at reasonable price. No need of Taxi to reach this hotel if you are not carrying very large luggage. All the staff can communicate in very good English. City Tour Bus stop very close to this hotel.

Good: friendly, good looking, nice staff, close to kelety,

Really nice hotel with very friendly and helpful personnel. The hotel is about 20 minutes walking from the city center and if you do not want to walk there is a metro next to the hotel.

Good: Great location for rail and metro connections.very good value for money.

Good: Staff Comfort Location Bad: One of the bell boys Location Tip: We walked to everything. 4km to Fishermans Bastion. Easy access, and a daily hop on hop off bus stop right outside the hotel.

Pros: very clean, reception team were very helpful, especially at 11pm check in (to to an error from Expedia to the hotel (giving the wrong name)). Told they would sort it in the morning but until then enjoy our stay. Comfortable room, and did the job.

Good: All staff were so helpful and friendly. Bad: Nothing I can think of that upset me. All was plain sailing.

Very good hotel, clean rooms, friendly service. we liked the breakfast very much, and the professional staff at the reception gave us lots of useful information. Good location

Good: I love the location, though it is still a bit far from train station and need to go thru some dirty/smelly underground tunnel/passage. I love the space and quietness (in 7th floor). It was very modern and new. Bed are really nice and firm. The breakfast buffet is luxurious, definitely worth the extra 8 eur. Bad: The counter staff is not very friendly and professional.

Good: *nice roome *great staff e.g. help over a dessert recipe *location good *good restaurant

Very good hotel, clean rooms, friendly service. The first 2 days the breakfast was bad(but there were almost any guests) after 2 days the breakfast had become well. Actually nothing to complain

Good: Location, friendly staff, good food,

Good: Staff friendliness and knowledge. Bad: Nothing really Location Tip: Outstanding location - near east train station and M2 metro line. I could walk downtown and did. The staff was wonderful - articulate, considerate and very hellpful with all questions or problems encounted durin the visit. Could not have been a better staff. Room was small but comfortable and it was maintained with great care. The carpet did need cleaning but the bathroom was meticulous.and new towels each day.

Good: price of the room and the breakfast. Bad: the quality of the wc paper.

Good: excellent place to stay ! near from train station and easy to reach everywhere ! from hotel to airport HUF 5900 Bad: I think i like it very much - there is nothing to talk about dislike

Good: The hotel was in an excellent location with all the fersilaties that we required the staff where extremely helpful and we enjoyed are stay.

Good: the helpful staff and cleanliness of the rooms Bad: there are no negatives about the hotel

The Rest. has some strange hrs, example: dinner only after 7pm, very late to eat for me. I wished they would provide wash cloths and maybe some lotion, but overall, a pleasant stay. Sightseeing tip: Short walk from hotel If using the Metro, very nicely located at the train station and walking along Rakoczi Street to the next Square was very safe (close to New York Cafe and Bali Cafe). Don't forget to go to Szcentendre - quaint and picturesque town.

Good: The bedroom was comfortable and clean Bad: Not as close to the town as I thought Location Tip: Is ok, not really an area that you would want to walk late at night That the hotel has a warm, welcoming feel. It is clean and well maintained and I would recommed it to my friends and family.

Good: Even though the check in desk was always busy with tour arrivals, we still felt we had excellent service as an individual booking.

Good: The staff are excellent. Room service and the cleaning staff were very good. Reception and porter staff are very helpful and very friendly. We stayed in a one bedroom apartment which was spacious, very comfortable and excellent value for money! There is also a good buffet breakfast which gets regularly replaced. Bad: The air con in the room was very poor and did not work correctly. Our friends staying in another room also complained of the poor air con system. The bar area is poorly ventilated so it is not a comfortable place to sit and enjoy and drink. The female staff member there was also not as helpful or freindly as the other colleagues - sorry!

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Good: Despite seeing some negative reviews I booked in because my friends were staying there, and did not have very high expectations. However the hotel was perfect in every way, the staff knowledgeable and friendly, breakfast good, and the location fine. Bad: The coffee at breakfast was very weak, that is all.

Good: Good location nest to trains, metro and buses. Easy access to tourist sites. Rooms were comfortable and the price was good for the Best western group. Bad: Breakfast was disappointing, Orange juice and milk were watered down to a point where you could just taste the flavour. Left overs fro the dinner the night before. Suggest you eat elsewhere for much less. Wifi was weak, had to sit at the open door to get signal.

Good: It was very clean hotel, Breakfast was amazing loads of choice, near a local pub and shops, opposite the main train station that comes in from Bratislava. We only stayed 1 night. It's a straight road down to the river so easy to find, about a 20 min comfortable walk. Bad: Shame it wasn't a little closer to the sights but it was so close to the station so did us for 1 night as we had to catch the train both ways.

very enjoyable....will come again if the opportunity arises

Good: Good breakfast service and best access from Budapest east station.

Convenient to Budapest main train station. Bad neighborhood. Lots of hotel guests traveling in tour bus groups. Breakfast was a hassle. Very poor coffee service. Lines and lines at all counters. Should make some effort to time phase guests for breakfast.

Very impressed

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Good: It was very close to the main train station, though when heading to the hotel, veer to the right rather than the left of the huge construction project (less dangerous due to busy traffic and no sidewalks on the left margin of the project). The hotel is approximately straight ahead when leaving the front of the train station- approximately 400 meters. They allowed us to store our luggage before check in and after check out.

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We were a little apprehensive about booking the hotel after reading some of the reviews, but went ahead anyway because of the low cost. Overall, our stay was excellent. The hotel staff were very friendly and gave us some great tips on local restaurants, parks, sights, etc. This was contrary to many of the reviews I read (perhaps they have some extensive customer service training lately). Regardless, we had no issues with the staff, our room, hot water, everything was perfect. A couple of other pluses--the breakfast was excellent with so much to choose from and one of the hop on/off tourist buses stops directly in front of the hotel. The only drawback was location--it wasn't within walking distance of any of the major sights, but the tourist bus took care of that. We probably won't be going back to Budapest, but if we did we would stay there again. I give it two thumbs up and would recommend it to anybody.

Good: The staff was very helpful, and the location is right next to the train station, and a short walk to the river and the main city. There is parking availible onsite. Bad: Alittle road noise but not bad.

Good: The friendly hotel staff

This hotel is a typical best western. Checkin was quick and painless, checkout also. Stayed for two nights. Comfy beds and well equipped rooms for the price we paid. Not central but then again, where exactly is the centre of Budapest?!?!?

This was an excellent Hotel

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A nicely situated hotel. Close to city transportation and tourisy areas.

Great room for the money

We stayed here for a week in October 2009. Loved Budapest. Hotel was excellent and staff very friendly. Used local transport. Budapest is so huge there is probably no 'ideal location' so the Best Western being on a well lit, main street, with handy bus stops right at the front door, the main railway station/Metro line across the road, a few local shops and cafes nearby, is about as ideal a location as you could want. Walking to/from the Hotel, is not a problem either, only 20 to 30 mins walk to pretty much anywhere. Very relaxed and safe, even late at night. We though it may be slightly scary, but definitely was not the case. Magyars are very friendly people. This is our second time using expedia to pre-pay an hotel, and just like the previous time in Prague it was all very easy. One very slight criticism would be that the hotel/expedia did not let us include breakfast in the booking. We had the Hotel's excellent buffet breakfast every morning, scrambled eggs, sausages, hams, cheeses, fruits, yoghurts, cereals, etc. and paid at the end. Suppose this did allow us the choice of eating out for breakfast, so not a problem. Room was clean and bedding, towels refreshed daily. There was a secure, digital safe in the wardrobe. We requested a front view room, and got it. Although plenty traffic each morning the 7th floor was pretty soundproof. All in all, I would thoroughly recommend this hotel (and expedia) to Budapest, where this is so much to do, a week just flies in.

I would recommend it definitely. It was inexpensive, centrally located, clean, and the stff was very nice.

This four star hotel is conveniently close to the central train station and easily accessable to anywhere with public transportation. Their breakfast is one of the best that I have seen in my travels in Europe. Staff is friendly and accommodating. This was the best hotel that I stayed in Eastern Europe. The only downside was something out of their control -- The constant Budapest street and Metro construction.

The location of the Hotel is near the Railway station but a little bit far from downtown. It has 2 computers in the lobby for guests to use free internet. The Gym and sauna facility are not free. The food in the restaurant is very good and the price is reasonable. The Hotel also provide Hotel Taxi to the Airport with the price of 5600 Huf for 4 persons. It took about 30 minutes from Hotel to the Airport by taxi.