Danubius Hotel Regents Park ****
reviews
from 15:00
until 12:00
Hotel rating
Danubius Hotel Regents Park
Dear Ben, Thank you for taking the time to share your feedback following your recent stay with us. We’re pleased to hear that you had a good stay overall and that our team were able to assist you whenever needed. It’s also great to know that you found our location convenient, with good travel links to the destinations you were visiting. We appreciate your comments regarding the parking charge. We understand that additional costs can impact overall value for money, and your feedback is important to us. Our parking rates are in line with the local area, but we will certainly take your comments into consideration as we continually review our pricing and services. Thank you as well for your note regarding the main entrance at the rear of the hotel. We understand this may not be immediately obvious on first arrival, and we will review how we communicate this more clearly to guests. We hope to have the opportunity to welcome you back again in the future. Kind regards, Mark Mensah Gyimah Reception Team
Danubius Hotel Regents Park
Dear Shelley Thank you so much for taking the time to share such a wonderful review. We’re delighted to hear that you felt welcomed by our reception and concierge teams and that you enjoyed the comfort and quiet of your room. It’s especially pleasing to know that our breakfast selection, bar service, and food made a great impression, and that our team’s attention to detail stood out during your stay. We’re also glad you love our location and find it so convenient for walking, sightseeing, and public transport. Your kind words mean a great deal to the entire team, and we truly appreciate your continued loyalty. We look forward to welcoming you back again very soon. Kind regards Marsha Cherrington Assistant Front Office Manager
Danubius Hotel Regents Park
Dear Mike Perreault, Thank you for taking the time out to leave a review and letting us know how your recent stay with us went. I am thrilled to read that you found the hotel’s location convenient during your visit. However, I am truly sorry to read that your room did not live up to your expectations. We have 3 floors completely refurbished that have a variety of Deluxe rooms as well as Studio Suits. Almost all the other rooms are newly decorated and fitted with new carpets. Please feel free to visit our website to explore room options for your next stay at the hotel. We look forward to welcoming you back in future. Kind regards, Jude Guest relations.
Danubius Hotel Regents Park
Dear Lisa Thank you very much for taking the time to share your lovely review. We are delighted to hear that you had a very enjoyable stay and that our team made such a positive impression. It is wonderful to know you enjoyed the food and found breakfast fresh with a great variety. We do, however, sincerely apologise for the inconvenience caused by the shower-over-bath arrangement, particularly as you were travelling with your father who has mobility challenges. We completely understand how this could be difficult, and we truly appreciate you bringing this to our attention. Your feedback is invaluable and will be shared with the team to help us improve our guests’ experiences. We very much look forward to welcoming you back in the future,. Kind regards Marsha Cherrington Assistant Front Office Manager
Still have questions? Get in touch:
- Individual Reservations (up to 9 rooms or 14 persons)
- +44 20 77 22 77 22
- reservation@danubiuslondon.co.uk
- Group Reservations (from 10 rooms or from 15 persons)
- group.reservations@danubiuslondon.co.uk
- Meetings & Events
- conference@danubiuslondon.co.uk
General Contact / Reception
- +44 20 772 27 722
- 18 Lodge Road St. John’s Wood, NW8 7JT London, England
