Reviews of Danubius Hotel Helia's guests

Good: Everything. Friendly staff, clean, good breakfast Bad: Gym opens at 7!

Good: comfortable, big, full gym and spa facilities, good restaurant, variety for the breakfast, comfy beds and pillows

A lovely hotel close to the river, excellent location and tasteful breakfast!

Good: Good location. Bad: .

Good: Close to bus station, nice view on the river, beautiful surroundings. The stuff in the hotel very friendly and accommodating. Loved thermal pools in the spa Bad: Everything was great

Good: The staff was so friendly and helpful! The hotel was overall a wonderful stay.

Good: Heated pools, good breakfast,exellent wiew from the room, 10min walking distance from metro.

Good: -Spa, amazing indoor swimming pools (4 with different temperatures). -Bar, good food and the sympathy of employees (all of them). - Receptionists and housekeeping, everything was perfect.

Great spot for a conference. The hotel provided most of what was needed and was only a few steps from the river. The view was nice and relaxing. The food was ample an fantastic.

Good: The room was clean and the view is amazing. The breakfast was good including a variety of food options. Unfortunately, I didn't have time to use the spa. Bad: Nothing, in general all was good.

Good: The room was clean , we had available bathrobes for the indoor wellness area. The wellness area was clean and not full of people. The breakfast was ok. Location is ok, close to the Danube.

Good: The breakfast was excellent 😊

Good: personal, comfortable beds, possibility to buy smth or have a drink, fast snacks or dishes at bistro in lounge zone. Bad: we got DBL that had a connectional door for the next room. that’s why it was uncomfortable because of noice. lets offer it only for families 2x DBL with this door connection. don’t make if for independent guests.

Good: Good location, just by the river. Great ambient, quality personnel ready to help in any time. Good breakfast with a lot of choices, accompanied with coffee, tea and juices. Great closed pools with variations of water temperature, from big pool for swimming to small poll with hot water and bubbles. Bad: In time of reservation there was mistake on Booking, closed pools were separated in 4 categories (there is 4 pools), and for one it says that it is working until 23:00 every day, which was mistake that we learned hard way... If you pay 150e for room for night you can expect to get free parking space, not to pay extra for it, parking is open (not a garage), car is not secure from rain, leaves and flowers, birds.

Good: perfect breakfast, good location, by the river , big parking place , nice swimming pool Bad: parking should be free for hotel guests. They charge you 12 euro even you stay at the hotel

Bad: Issues with TV. The screen froze very often and it was necessary to restart it.

Danubius Hotel Helia
Dear Guest, I would like to say thank you for taking the time and effort in order to give this rating and detailed review on our splendid Danubius Hotel Helia. I am more than happy to see that you were mostly content with us and with what we are able to offer, as I can see it from your rating. At the same time, let me say sorry because of the TV’s issues. Our doors are always open for you. Best regards, Mányi-Szabó Erzsébet Front Office Manager

The location was good. Nice amenities

professional friendly staff inclusing front desk and waiters. professionals all the way. thank you

Good: awesome Bad: nothing

Good: The breakfast was very diversified. The room was large and clean . The spa was very nice. It was a good experience.

Good: Breakfast was really great, with lots of choice. The view from the hotel room was absolutely amazing. Parking place. Bad: Hungarian food is too salty for our taste :)

Good: all Bad: nothing

Good: Nice clean rooms with bath, close to city center (like 20 mimutes by walk) Solid wifi, smart tv and coffe set available. Pool accesible whole day included in price. There are three pools, two of them are 38 -35 degrees warm, one with whirlpool part. Almost no kids around, so it was very relaxing stay for us. Pools are big enough and they was not covered with ppl. Great breakfasts. There is no minibar in room, but grocery shop is stright behind hotel. Staff at breakfasts and reception was very nice and helpful. Bad: Lobby bar is not very comfortable, staff was not friendly there and drinks and food is not worth the price. Bar in wellness area is closed. We use to have at least coffee or some nice lemonade while we stay whole day at the pool and there is no possibility at least bring something from lobby bar. Not very nice view. We got back room even those with view at Danube river are promoted. Anyway still it was very nice stay.

Good: The hotel is excellent. Clean, spacious. The spa is open until 10 pm. Good parking in front of the hotel. Close to the Danube river and Margit Island. We will definitely come again. For every recommendation. Bad: All was fine. I have no objections.

Good: the spa is excellent . team members are friendly and have great knowledge. The lady in the Yellow bar remembered us ( we stayed here in 2018) Mr Pokorny in the restaurant is always friendly and hard worker.

Good: Great location, great breakfast, clean room and comfortable bed Bad: -

Good: From beginning to end it was special stay, staff did their best fo make us comfortable. Breakfast was so nice and special and tasty with various choices. Loved swimming pools, salt cave, view of river was special. Bad: I don't have anything to put on this list.

Good: Very nice hotel, not far from city center (via public transport). the staff was very friendly and helpful. Bad: the prices of the additional services were higher than expected, however they were high quality.

Good: Everything was great, food and apartman also wellness, but what was missing the glassis for the water.

Good: We had a room with a view of the Danube which was pretty awesome to be able to sit by the window and watch the sun set over the Danube. Comfortable bed but pillows were terrible. Great pool area with spa.. massage facilities which made it a point of difference to relax after a day of sightseeing. Beautiful grand piano with relaxing music. There were multiple lounge areas to relax and have a glass of wine or a bite to eat. Staff were very helpful and anything you asked them it was done promptly. Fantastic buffet breakfast, so many choices for any taste buds. Great coffee ☕ Bad: We travelled in April so just in spring but the hotel advertised air conditioning but it's not turned on until summer which made the room a little stuffy at night. While we could open the window slightly, we then had traffic noise. Even after asking staff to possibly put the air-conditioning on it's policy to turn on in the summer months only. Just a little peeved it's not mentioned on their website.

Thank you for the warm welcome, the good breakfast, the cleanliness of the rooms, the excellent spa, the staff professionalism, smile and kindness. We thoroughly enjoyed our Easter break with you. You made us feel at home. Your hotel is clean. The breakfast buffet is varied and healthy. Your staff is welcoming, helpful and speak English well. Keep up the high standard, we will come back.

Friendly staff, clean rooms with a great view. My next choice will be this hotel again.

Good: A very good hotel, worth the money.A rich breakfest with a variety of food vegetables,fruits,deserts,comfortable room, three fantastic therme pools and one swimming pool.Parking available,wonderful location.I will come back with pleasure next time.

Good: Nice hotel with pools and a sauna. The staff was friendly and helpful and made me feel welcome from the moment I arrived. Overall, I had a great experience at this hotel and would definitely recommend it to anyone looking for a comfortable and enjoyable stay. Bad: -

I want to thank the staff for the warm hospitality, the food was great, the rooms were clean. Because we left early to the airport we couldn't make it to breakfast and the staff prepared an early breakfast for us without us even asking which was a nice touch. I highly recommend this hotel!

Good: SPA

Good: The service and the attitude of the staff was high standard. In every departement we have felt our self as guests in a 5 star hotel. Breakfast with wide range, spa with great options, amazing massage, unique salt cave experience, delicious food in the bar/restaurant, huge bed in the room, view with Donau river, available parking place in front of the hotel etc. Everything was suitable to enjoy our stay, and just relax. Bad: The room with the bathroom was a bit old fashioned for the eyes. Clean and well equipped but not modern. Lobby, spa and Restaurant have been already renovated and new. I guess rooms are the next step. But that was only an issue for the outfit, for the look. Room was spotless and comfortable.

Visited during new years with kids and friends.We really enjoyed our stay.The hotel was not in the city center but ok.

Good: good standard and therme Bad: Parking under payement

Good: Great location if you want to be right on the Danube and in a more quiet/local part of the city. Bad: The amenities in the room were just ok. The amenities of the hotel were nice.

I like this hotel very much.👌 The hotel is nearby the bus station 1 min walk, which takes you to the metro station 5 min only. The staff, Reception, housekeeping, service, and SPA people were all professional. The room is good in size and it has a very beautiful View of the river. The room service is fast 👌 Good prices, I hope these prices never increase

Good: Location, staff, facilities, food Bad: Bathroom

Good: Breakfast and spa Bad: The bed was too soft for my taste.

Good: Everthing was perfect!

Good: We really enjoyed our stay in this hotel! The rooms were great as well as breakfast which offers a lot of options (even lactose fee options, which was so nice) and there is a nice in-house bistro with good food. The location is really good, calm area next to Daube river but close to bus and metro station. Spa facilities were nice, as expected - 3 pools and 2 saunas. I would definitely recommend this hotel, it is excellent value for money.

Good: Excellent hotel with wonderful staff, who were all genuinely kind and helpful. Quiet, comfortable room and delicious breakfast. The spa is also great with swimming pools and a jacuzzi. Bad: There was nothing that I didn't like.

Good: Spa & Breakfast were awesome

Good: The swimming pools are very nice. The breakfast is rich. Good hotel overall. Bad: -

Good: Everything was good.

Good: Food was fresh and there plenty to choose from.

Good: I like the quite environment and very helpful and professional staff. Excellent room service and meals Bad: Room cleaning is done rather late and it inconveniences guests especially on a weekend when you want to rest in the afternoon/evening. Also cleaners need to be more keen on what needs to be replaced in a room. E.g you realise that shower gel is finished when you are already in the shower and can't come out.

Good: . Bad: .

Good: Very clean and nice hotel, very friendly and helpfull stuff. Bad: Only thing bothering was the renevations. But when they are done i think hotel will be perfect

Danubius Hotel Helia
Dear Guest, It is great to hear that you enjoyed your stay at Danubius Hotel Hélia and found it to be clean and nice with friendly and helpful staff. We apologize for any inconvenience caused by the renovations taking place during your visit, but we appreciate your understanding and hope that you were still able to enjoy your stay despite this. We look forward to welcoming you back once the renovations are complete and providing you with an even better experience. Kind regards, Mányi-Szabó Erzsébet Front office manager

Good: Excellent ratio Quality/Price.

Good: Everything clean and in the wright place , the pools are the cherries on the cake . Third time to visit and very satisfied with this hotel. Bad: The only thing that make us a little uncomfortable during the night,is the "heat system" of the room..the air-condition already closed all the day but still too hot and we slept with open windows.

I loved this experience.From pool to breakfast, every bit of it was worth more than 5-stars.The staff was nice,quick and helpfull.I was looking right at the duna out of the window.I loved the hotel and its location.I rate it 5- stars.

Good: good swimming pool and jacuzzi - different temperatures in separate areas. Good view from the room to the Dunai river. Bad: in the room weren't bottles with water.

Good: Wery good pools, spa and welness

Bad: Quite a noise through a window from a passing street.

Good: The hotel has been nicely renovated and the room exceeded my expectations on arrival - I had looked at the pictures on the advert and was not very satisfied but decided to go ahead with my booking as the hotel was within our budget considering the spa facilities. Upon arrival I was very satisfied with our room and the cleaning was excellent. The lobby is also very nice and the bar is open until 23:00. The breakfast was perfect - lots of options. The spa facilities are very good and we were able to go as many times as we wanted throughout the day. The gym is fully equipped - has absolutely everything and was probably better than my gym in London :D. The standard checkout is 11am but the hotel let us leave at 12 without hesitation. I was mostly there for the spa facilities so location was not a big issue for me and taxis are relatively cheap. Overall I am very satisfied. Bad: The sauna is separate for men and women.

Good: - Bad: -

Good: good for welness with kids

Good: Great view from the room very clean , comfortable and very good facilities. Bad: It was a little to far from the centre however it wouldn't stop me from staying there again .

Good: spa Bad: no dislikes

Good: We had a lovely stay at Danubius helia in January very spacious and fresh looking hotel we had the suite which had a comfy bed and room was lovely and warm separate toilet to bathroom shower also a sauna in bathroom we had living room,fridge kettle and balcony with a lovely view of Danube river.(balcony walls could do with a painting )Breakfast was very nice so fresh spacious spotless clean and plenty of friendly smiling staff monitoring tables Removing plates promptly(being Irish/English would love to see pork sausages and rashers bacon and mushrooms hash browns on the menu ) Pool spa was amazing 3 pools one large jaquzzi all warm bar one which is cool as for swimming lengths lovely chairs to relax and read a book. From registration to departure all perfect friendly helpful staff great luggage hold area went to pool while waiting for our departure time which was quite late so very convient. We look forward to our next visit in August. thank you. Bad: would love better breakfast selections bacon pork sausage hash browns

We had a lovely stay at Danubius helia in January very spacious and fresh looking hotel we had the suite which had a comfy bed and room was lovely and warm separate toilet to bathroom shower also a sauna in bathroom we had living room,fridge kettle and balcony with a lovely view of Danube river.(balcony walls could do with a painting )Breakfast was very nice so fresh spacious spotless clean and plenty of friendly smiling staff monitoring tables Removing plates promptly(being Irish/English would love to see pork sausages and rashers bacon and mushrooms hash browns on the menu )maybe one day ! Pool spa was amazing 3 pools one large jaquzzi all warm bar one which is cool as for swimming lengths lovely chairs to relax and read a book. From registration to departure all perfect friendly helpful staff great luggage hold area went to pool while waiting for our departure time which was quite late so very convient. We look forward to our next visit in August. thank you.

it was great '

Good: I like how affordable it is with the spa and heated pool gym included. The food was good and the place was perfect as it was on a quiter side but close to centre. Bad: Just an opinion, for a four star hotel the rooms looked abit outdated, could be modernised. But that's just personal opinion. Also, we had an issue with the shower head being loose, so we had to hold it whilst using the shower.

Good: big spaces, comfortable room, wellness facilities Bad: check-in too long

Good: helpful staff, wellness facilities, breakfast options Bad: not many dinner options

Good: Honestly, everything was great. Breakfast excellent, even for vegans (beans, potatos, bread, margarine, different kind of milk alternatives..); Room was normalsized, not too small but with baby and babybed of course crowded. Pool and gym area was great. Were in the gym mostly alone or few people around. A lot of public transport possibilities to reach the center. What we liked most was how babyfriendly the hotel, the staff and generally the hotel guests were. We had bed for the baby, room to change diaper close to pool, super warm pool, for babyswimming. Restaurant in the hotel was really good. We will come again! Bad: Nothing to complain about. If you want to be in the middle of the center, there are closer possibilities i guess but for us it is perfect.

Good: spa and wellnes Bad: it was better food earlier

Good: comodidade e piscina

Good: 👍 Bad: 👍

very nice and humble staff... breakfast was extraordinary..rooms were very good. enjoyed well the spa services...perfect for family

Good: Excellent Bad: Payment for parking.

Good: Friendly staff, comfortable conditions. Great massages. Bad: Jacuzzi not hot enough. Not enough vegetarian options in restaurant.

Very good hotel. Good location

Good: I enjoyed staying in this hotel , everything is clean , indoor pools are exceptional , especially for the kids, breakfast is great, location is ok, with parking at hotal or on street, next to it. I will come back next time for sure, kids also loved it.

Good: It is a modern and very clean hotel with many facilities and good food. Bad: The rooms are not very modern, they are not at the level of the reception and like the rest of the hotel. And the room does not look like the picture on the booking. Those in the middle of the hotel overlooking the Danube are as in the picture, those on the side are a little less equipped, this must be taken into account.

Good: Great

Good: We had great 2 days in Budapest, in this 4* hotel. Good value for money. Thank you for hospitality, we will come back here for sure...

Good: The hotel is nice and clean. The staff was very nice. :)

Good: Inside it is cozy and spacious, stylish interior, great buffet, amazing pools and spa.

Good: We spent the New Year at Danubius. We enjoyed the atmosphere, the festive dinner and, of course, the spa Bad: The noisy guests, but it is not the hotel's fault. Also, some of the waiters working on the buffet area on January 1st were not so professional as their collegues working the day before

Good: -nice view from the balcony -pools and saunas - good location - clean room -changing of towels everyday Bad: - Price on booking is in Euro, but if you want to pay in Euro in the hotel, you have to use cash, otherwise you will be charged in forints. -in my room it was very humid, I had to use airconditioning in december

Good: The breakfast is very good, nice room, variety of pools and spa amenities. Location is easily accessible with local transport. The staff is polite. Overall a good experience, would recommend and visit again. Thank you!

Good: The property was right in front of a grocery store. For people like us who were there for a cruise, it was less than five minutes walk to the dock. Bad: There are not a lot of restaurants nearby but luckily the food in the hotel restaurant was good.

Good: hotel is airy, modern lobby and great pools. breakfast was exceptional

Good: Všetko super ďakujem

Good: The hotel was absolutely beautiful, the staff were very polite and welcoming helpful, the room spacious, comfortable. The breakfast delicious. We are warmly recommend to everybody. Bad: Spacious, nice and bright.

Good: Clean rooms, friendly stuff, very good breakfast variety, and bus stop nearby that takes you everywhere Bad: Rooms were a bit outdated, however they were clean and they are in the process of renovating the hotel as well

Good: Rooms where clean and the breakfast was very good. Staff are friendly and helpful.

Good: In a cold, rainy day of winter, relaxing at the pools of this hotel is always a blessing. When in Budapest, i usually choose Danubius Helia for my stay because i know it is a quality hotel with all the amenities i am looking for.(pools,spa,good food, professional staff). It was clean, breakfast was good, parking in front of the hotel, good coffee. Bad: Room was cold for my taste (i only stayed for one night, so i did not request any auxiliary heater from the front desk). The central heating was really loud and almost useless, making sleeping difficult. Some of the staff at the breakfast room where talking and laughing loud next to guest tables, wich for me, seems really unprofessional.

Good: Excellent location. Great swimming pool area. Choice of the swimming pools with different temperatures of water are excellent. The quality of water is amazing. Rooms are clean. Breakfast is fabulous. Bad: Choice of food that could be offered in late hours. For example dinner. Better free WI FI.

Bad: WiFi- poor signal

Good: We really enjoyed our stay in this hotel... The room was comfortable and nice view over the Duna river and Margaret island, the common areas are very clean and quite and I loved the design of the furniture. The staff is nice and welcoming and breakfast was good... Highly recommended :)

Good: Great spa facilities, very well maintained.

Good: Ι was very excited about breakfast...swimming pool and the colors in loving room .

Good: Location, wellnes, breakfast, parking, very clean Bad: Pillows