Reviews of Danubius Hotel Helia's guests

Good: Location, parking

Good: Everything , is very clean , breakfast is included and the pool is lovely !!

Good: Very good value for the money and location is great if you would like to walk in Budapest. Bad: Nothing to complain as we just stayed for one night.

Good: Pool. Parking Dining room. Bad: Shower head was broken.

Good: Clean and spacious room with a great view, rich breakfast, wellness, nice location Bad: Separated saunas, long waiting time for coffee at breakfast.

Good: Nice Bad: None

Perfect place for relax. Especially from the back yard you can walk through the Danube river bank to enjoy the sunset.

Good: Location of the hotel, hotel staff, various facilities in the hotel Bad: Nothing

Everything was good, bed was comfy, breakfast was very good.

Good: The pool is excellent, the food is very delicious. Bad: Very good location, just on the river and close to main buildings. The staff were very polite and helpful. I did not understand way was necessary to print so much paper when we check out.

Good: I came to Danubius Helia for the first time in 2003. Then again in 2013. And now for the third time in 2023. It is a great hotel, with a great location near the Danube and a great thermal spa. Thermal pools are the best thing about this hotel as you get this Budapest experience in a clean and quite environment unlike public spas. Bad: Room had a funny odour but I couldn't figure out what it was. Breakfast is pricey but that is known in advance. Room design is dated so it's good that they are working on refurbishing it.

Good: Staff was very friendly, room was clean and big. Bad: No complaints.

Thank you!

Good: Good breakfast for price

Good: Really comfortable hotel and room - really good breakfast. Friendly and professional staff, Bad: -

Good: This was a really good stay and it was excellent value. The staff were really helpful and delightful. I would def stay again. Bad: Nothing really

Good: Very good breakfast and dîner. Before I saw many not good reviewinthe site,but really in right now dinner It was wondefull. Staff, SPA it were TOP Bad: Clearing can be better

Good: Pool spa excellent , very nice breakfast and restaurant

Good: The new renovation, beautiful room all excellent. Bad: Everything

Good: Location, cleanliness Bad: Parking is a bit too expensive, could have been included in the price instead of being a paid extra.

Good: The staff was extremely nice, the room was clean, the spa was great, they offered an amazing variety of breakfast. Bad: -

Good: The staff was friendly especially the people from the restaurant that helped us with dinner even tough we were close to kitchen closing. The dinner was delicious, the breakfast was rich for all tastes. Clean room and bathroom A 4* hotel indeed Bad: You have to pay the parking 12 euro /day

Good: quiet room Bad: -

Good: All the staffs were very cooperative and did thier best when Iasked them even for suggestion of local foods. Peter helped me to change the room for better view. The breakfast was very good (I suggest to have more types of cheese). Bad: Nothing

Good: Location, cleanliness, good breakfast choices, near parking spot Bad: Too little breakfast choices, outdatet wardrobe closets

Good: Hotel very clean. Good breakfast. Staff. Super. Especially bar staff.

Good: Hotel was very clean and food was very good. Swimming pool is great, especially jacuzzi. We went to salt cave and it was very interesting and relaxing. Stuff is very polite. Me recommend this hotel. 😊

Good: Location and Danube view Swimming pools Very good breakfast Bad: Not new bathroom need to be updated

I actuality was leaving Budapest this morning, But flight was canceled so airline put me up for a night At this fabulous Hotel. Front Desk clerk( Female)did not have my reservation from airline, that was another possible stressful situation added to canceled flight. But when I tell you how nice/ caring and professional She was that really Amazed me that there are still Wonderful people in this world. Restaurant staff was great all nice, professional, This hotel is Amazing,alot of Ammenities, Impressive Hotel.August 28th

Good: Clean and nice view to the river Bad: Quit clean and great location

Good: Thank you to the hotel for making our stay in Budapest more pleasant. Friendly and helpful staff. Delicious buffet breakfast, fresh food was waiting for us even at the last minute. Cozy and clean room with a beautiful view of the river. Fresh towels every day. Spacious wellness with pleasant pools. Parking is possible in front of the hotel, 12€/day. Bad: The bathrobes we had in the room were of one size, rather smaller for ladies. Would like to add a larger size for men.

Wonderful Experience. stayed here for the night after my week at the Sziget Festival and it was needed. Everyone from the Doorman to the chefs were kind and welcoming to me!

Good: Paturi extrem de confortabile, Spa excelent.

Good: Totally enjoyed breakfast

Good: +location +tasty breakfasts +kind room service and service at the pools Bad: - The staff demanded that we show a credit card despite having paid the full amount through Booking (this rule didn't apply to the lady in front of us despite her on-site payment :) )

Nice and comfortable hotel which located 5mins walk from a metro station. Large spa and pool and nice bar and lobby restaurant complete the pampered atmosphere.

Bad: that we had to pay on arrival

Good: EVERYTHINK

Good: Amazing SPA

Good: SPA facilities

Good: Great hotel, reasonably priced with all the facilities you could need. Bad: The shower in the room itself wasn't the best, but the showers in the spa were great

Good: Very nice refurbished room, all was very clean. The spa is great, the breakfast was excellent. I recommend everyone to book the new refurbished rooms they worth every penny. Bad: The dinner buffet was expensive and not So great compared to the money that we payed for it

Good: staff, clean rooms, spa, facility, location, super near the hotel Bad: hairdryer was too small and didn't work properly

Good: Danube view, cleanliness, close to city center, breakfast, car parking...

Good: Nice hotel, good SPA, very comfortable beds. Bad: Just a bit far from the center 30min. walking from the Parlament.

Good: The hotel is great, newly refurbished rooms are spot on. Very clean and comfortable. Breakfast was good, so was the dinner. Spa center and pool were great, spaciuos and clean. Bad: Quiet hours in the spa and pool were not regulated - there were loud children who were jumping in the pool after 8pm when the hotel states that's not allowed.

Good: Hotel is nice and I was there more than 5 times. Köszönöm szépen, újra látunk

Good: Swimming pool, breakfast, clean of the room Bad: Nothing to mention

Good: Great hotel. The newly renovated room was excellent, super clean and comfortable. The breakfast was amazing. The staff helpful. I would stay here again.

Good: Lovely new room, lovely wellness center, breakfast was great, staff were friendly. Nice bathroom too. Bad: I could have done with a proper desk in my room to work from. The air-conditioning in my room didn't work.

We loved this hotel! it was one of the few hotels that we stayed in while in Europe that had a refrigerator. The in hotel Dining options are amazing. we ate 70 percent of our meals at the hotel restaurant. The spa is incredible and the staff make you feel so comfortable. The hotel is right on the river with walking trails along the road. It was a great experience and we hope to stay there again!

Good: Good place, close to the Duna, and Margit-sziget, Comfortable bed, closed and safe parking area, swimming pool, great breakfast, friendly staff. Bad: -

Good: Comfortable bed, nice location, nice view from the room Bad: Thin walls, towels had a funky smell, bathroom felt a bit retro/oldish

Good: Friendly staff, great amenities, and comfortable bed. Bad: Everything was great.

Great service, helpful stuff. Nice location by the river, 20 minutes walk from the train station. We asked to stay an hour over the check out time to enjoy the pool, no issue for the hotel.

Good: The facilities it offered and the staff were extremely helpful bus and metro links really close Bad: The room was a bit dated with a shower in the bath

Good: I read some bad reviews on this hotel so I was a little worried but wow nothing could be further from the truth. From the moment we arrived to a smiling concierge gentleman, who dealt with two very tired travellers (over 10hours driving). We were a little dishevelled and no judgement was taking, only the warmth of a welcome, the most comfy bed, room with aircon and a much needed sleep. The bed was so heavenly we forgot to wake up for breakfast lol. Parking was only 13euros overnight in a barrier carpark. We could have used the spa facilities but we were just so tired so we will for sure return. Even just for the receptionist & comfy bed lol. Bad: Not a complaint but the bathroom a little small, my husband has a problem with his leg and struggled to get into the bath for the shower but he did it.

Good: All went well. I just arrived to sleep. Bad: Everything was okay. I didnt have breakfast.

Good: All of it! Very good value for money. Bad: Could have done without the carpets, they were a bit smelly. The showerhead pointed towards the wall. A bit strange but fine :)

Hotel was just right for our needs. Good location, friendly staff and the pool and health spa provided a welcome break from our sightseeing. First class!

Good: The spa facilities, comfortable rooms, good breakfast and dinner Bad: I would appreciate if the hotel will find a better way to manage the usage of the parking. It is not very pleasant for the guests to have to wait in line at the reception to validate the parking tickets everytime they want to go out with car during the stay at the hotel

Great experience

Good: Loved everything about the hotel. Perfect bed and a clean room. They have beautiful thermal baths and a swimming pool. And also parking for a reasonable fee Bad: There's nothing I didn't like.

Good: The openness of the personnel. Very helpful! Bad: -

Good: Perfect location and really good breakfast

Good: The breakfast and the service Bad: The spa was closed on weekend

Good: Big whirlpool (automatic pauses and starts) Bad: Just a little confusion at check-in. The lady was very nice, but asked for my payment method for the mini-bar - which later on proofed to be nonexistent "due to corona situation". Then, the light for breakfast room goes out at 10:00, which wasn't common practice to me, but we were allowed to take the unfinished sandwich withus, that makes it alright again.

Good: great breakfast

Good: The danube view is fantastic, the room is very big, and the gym&spa are very nice. The food at the breakfast is very tasty. Bad: The location is a bit far from Budapest main touristic attractions. However, the hotel area is quiet and perfect for relaxing.

Good: Perfect location with river view, clean room, good swimming pool and sauna, friendly and helpful staff Bad: There is nothing to complain

Good: The breakfast was great, met all our expectations. The room was nice and comfortable and very clean. The staff was nice and polite. The spa is ideal for relax also with kids, its included in the price from 7 am to 10 pm anytime. The location of the hotel is also great-just a 8 min short walk from the Metro station, but far enough to not see the omnipresent tourist crowds. The view on the Danube, Margarethe island and Buda villas was in nice contrast with the metropolitan rush. Bad: The bathroom was a bit outdated and small. The spa was crowded in the morning with elderly locals, was not able to swim, but that can happen anywhere (it was nice to see the elderly taking care of their bodies and exercise to be able to walk and function in everyday life). The spa shower had some mould in corners..

Good: The service from the staff . Very hospitable and professional. Very clean . Good ambience Bad: To be honest , no complaints .

Good: really nice and wide variety of breakfast options. the room was clean and comfortable. the spa was big and calming. only the steaming room door wasn't closing properly. Bad: everything was fine

Good: Nice view on the Margaret island in Danube Nice bar Nice staff

Good: Balcony with view over the Danube, really fantastic!

Good: Spa Bad: We found a hair strand on our duvet.

Good: Comfy beds, nice swimming pool with warm water, great breakfast Bad: Lady receptionist on check in: no flexibility, indiference, no smile. The guys at check out next day were nice and friendly.

Good: wonderful Bad: people

Good: Very clean and tidy lovely friendly staff very attentive Great breakfast and pool area was amazing Bad: Only a really silly thing  but the TV only has news and sport on it

I enjoyed my stay at this beautiful hotel.

Good: I like everything about the Hotel. It was a wonderful experience. Bad: Nothing to mention.

Very nice place.

Good: Breakfast Bad: Nothing

Good: Good location,amazing view to the Danube river,,good services,bar & pool excelent. Bad: The bathroom was quite old,needs renovation.

Good: it is very beautiful & extremely clean. has all the facilities you will ever need

Good: Swimming pool. it is short :) 15 meters long and it is complicated to estimate it from photos)) but nevertheless that is a good bonus to gym

Excellent hotel

Good: the space, garden, the parking, the location, the two-floor gym, and staff Bad: the spa could improve by a lot!

Good: The food was great, room is excellent the spa is good Bad: -

Good: The bed is very very confortable. Nice view, everything good and clean Bad: Parking is 12 euros/day… This is a bit expensive

The suite was spacious with superb views over the river

Good: Did not have time for any of those... Bad: Nothing

Good: The pool is heated, like a thermal bath. Normally hotels have cold water pools that my children can’t swim in, but this one was super warm. The beds are huge and we didn’t really need a triple room for us (2+2). Totally recommend this hotel in Budapest!

Good: The hotel was nice, room was clean and wellness center is really nice and big. Breakfast is a great option with a lot of variety. Pools are clean and with great temperature for a relax evening. Bad: We ate one night in the hotel and while the service was ok, food took ages to be served.

Good: Very friendly and well organized Hotel. Room with spectacular Danube view and all amenities.

Good: Everything was excellent. Bad: I have nothing bad to say.

Good: Overall, our experience with the hotel was highly favorable. Nestled in a charming locale, it boasts a prime location just opposite an island on Danube with a magnificent view from hotel windows The hotel also good in terms of its proximity to public transportation. A bus operates directly from the hotel, and a metro line is conveniently within walking distance. While it's true that the hotel is somewhat removed from the city center, it remains remarkably easy to reach thanks to these transport links. Upon our late-night arrival, we discovered that our room's air conditioner was not functioning. Despite the late hour, the hotel staff addressed the issue promptly and professionally. They sent technicians to verify that the air conditioner was indeed faulty, and when it couldn't be fixed, they kindly offered to move us to another room. During our departure day, we had to leave early, and hotel staff prepared and packaged our breakfast ahead, which was a gesture we greatly appreciated. Bad: -

Good: Pool Bad: WiFi was very slow

Good: The location was excellent and as we arrived early and left late we were fully assisted with leaving our luggage and using the hotel facilities. The view from our balcony was beautiful.

Enjoyed walking down the Danube and being out of the hustle and bustle.