Danubius Hotel Helia ****

Reviews of Danubius Hotel Helia's guests

Check in
from 15:00
Check out
until 11:00

Hotel rating

4.8
Based on 5460 reviews
Services 4.8
Cleaniness 4.8
Comfort 4.8
Location 4.8
Staff 4.8
Value for money 4.8

Category:
david dantzler (Solo traveller)
28 Aug. 2023
5
I actuality was leaving Budapest this morning, But flight was canceled so airline put me up for a night At this fabulous Hotel. Front Desk clerk( Female)did not have my reservation from airline, that was another possible stressful situation added to canceled flight. But when I tell you how nice/ caring and professional She was that really Amazed me that there are still Wonderful people in this world. Restaurant staff was great all nice, professional, This hotel is Amazing,alot of Ammenities, Impressive Hotel.August 28th
Source: Google

Ameer (Solo traveller)
25 Aug. 2023
5
Good: Clean and nice view to the river Bad: Quit clean and great location
Source: Booking.com

Anita (Solo traveller)
20 Aug. 2023
4.5
Good: Thank you to the hotel for making our stay in Budapest more pleasant. Friendly and helpful staff. Delicious buffet breakfast, fresh food was waiting for us even at the last minute. Cozy and clean room with a beautiful view of the river. Fresh towels every day. Spacious wellness with pleasant pools. Parking is possible in front of the hotel, 12€/day. Bad: The bathrobes we had in the room were of one size, rather smaller for ladies. Would like to add a larger size for men.
Source: Booking.com

Kevin (Solo traveller)
18 Aug. 2023
5
Wonderful Experience. stayed here for the night after my week at the Sziget Festival and it was needed. Everyone from the Doorman to the chefs were kind and welcoming to me!
Source: Hotels.com

Dorin (Solo traveller)
17 Aug. 2023
5
Good: Paturi extrem de confortabile, Spa excelent.
Source: Booking.com

Angela (Solo traveller)
17 Aug. 2023
4.5
Good: Totally enjoyed breakfast
Source: Booking.com

Emilia (Solo traveller)
17 Aug. 2023
4.5
Good: +location +tasty breakfasts +kind room service and service at the pools Bad: - The staff demanded that we show a credit card despite having paid the full amount through Booking (this rule didn't apply to the lady in front of us despite her on-site payment :) )
Source: Booking.com

Kobby (Family with younger children)
16 Aug. 2023
5
Nice and comfortable hotel which located 5mins walk from a metro station. Large spa and pool and nice bar and lobby restaurant complete the pampered atmosphere.
Source: Hotels.com

Andrea (Solo traveller)
15 Aug. 2023
4.5
Bad: that we had to pay on arrival
Source: Booking.com

Rena (Solo traveller)
14 Aug. 2023
5
Good: EVERYTHINK
Source: Booking.com

Nicoleta Cristina (Solo traveller)
12 Aug. 2023
5
Good: Amazing SPA
Source: Booking.com

Robert FALZON (Solo traveller)
12 Aug. 2023
4.5
Good: SPA facilities
Source: Booking.com

David (Solo traveller)
11 Aug. 2023
5
Good: Great hotel, reasonably priced with all the facilities you could need. Bad: The shower in the room itself wasn't the best, but the showers in the spa were great
Source: Booking.com

florin (Solo traveller)
11 Aug. 2023
4.5
Good: Very nice refurbished room, all was very clean. The spa is great, the breakfast was excellent. I recommend everyone to book the new refurbished rooms they worth every penny. Bad: The dinner buffet was expensive and not So great compared to the money that we payed for it
Source: Booking.com

Irina Blum (Solo traveller)
10 Aug. 2023
5
Good: staff, clean rooms, spa, facility, location, super near the hotel Bad: hairdryer was too small and didn't work properly
Source: Booking.com

ORHAN (Solo traveller)
09 Aug. 2023
4.5
Good: Danube view, cleanliness, close to city center, breakfast, car parking...
Source: Booking.com

Nadezhda (Solo traveller)
09 Aug. 2023
4.5
Good: Nice hotel, good SPA, very comfortable beds. Bad: Just a bit far from the center 30min. walking from the Parlament.
Source: Booking.com

Petra (Solo traveller)
08 Aug. 2023
4.5
Good: The hotel is great, newly refurbished rooms are spot on. Very clean and comfortable. Breakfast was good, so was the dinner. Spa center and pool were great, spaciuos and clean. Bad: Quiet hours in the spa and pool were not regulated - there were loud children who were jumping in the pool after 8pm when the hotel states that's not allowed.
Source: Booking.com

Inspector Cluso (Solo traveller)
07 Aug. 2023
4.5
Good: Hotel is nice and I was there more than 5 times. Köszönöm szépen, újra látunk
Source: Booking.com

Miroslav (Solo traveller)
07 Aug. 2023
5
Good: Swimming pool, breakfast, clean of the room Bad: Nothing to mention
Source: Booking.com

Aleksandra (Solo traveller)
05 Aug. 2023
5
Good: Great hotel. The newly renovated room was excellent, super clean and comfortable. The breakfast was amazing. The staff helpful. I would stay here again.
Source: Booking.com

Simone (Solo traveller)
04 Aug. 2023
4.5
Good: Lovely new room, lovely wellness center, breakfast was great, staff were friendly. Nice bathroom too. Bad: I could have done with a proper desk in my room to work from. The air-conditioning in my room didn't work.
Source: Booking.com

Ashley (Solo traveller)
01 Aug. 2023
5
We loved this hotel! it was one of the few hotels that we stayed in while in Europe that had a refrigerator. The in hotel Dining options are amazing. we ate 70 percent of our meals at the hotel restaurant. The spa is incredible and the staff make you feel so comfortable. The hotel is right on the river with walking trails along the road. It was a great experience and we hope to stay there again!
Source: Expedia

Norbert (Solo traveller)
31 Jul. 2023
5
Good: Good place, close to the Duna, and Margit-sziget, Comfortable bed, closed and safe parking area, swimming pool, great breakfast, friendly staff. Bad: -
Source: Booking.com

Püsök (Solo traveller)
31 Jul. 2023
5
Good: Comfortable bed, nice location, nice view from the room Bad: Thin walls, towels had a funky smell, bathroom felt a bit retro/oldish
Source: Booking.com

L.B.M (Solo traveller)
31 Jul. 2023
5
Good: Friendly staff, great amenities, and comfortable bed. Bad: Everything was great.
Source: Booking.com

Zdeněk Dvořák (Solo traveller)
30 Jul. 2023
5
Great service, helpful stuff. Nice location by the river, 20 minutes walk from the train station. We asked to stay an hour over the check out time to enjoy the pool, no issue for the hotel.
Source: Google

Catherine (Solo traveller)
27 Jul. 2023
4.5
Good: The facilities it offered and the staff were extremely helpful bus and metro links really close Bad: The room was a bit dated with a shower in the bath
Source: Booking.com

KAZ HAWKINS (Solo traveller)
26 Jul. 2023
5
Good: I read some bad reviews on this hotel so I was a little worried but wow nothing could be further from the truth. From the moment we arrived to a smiling concierge gentleman, who dealt with two very tired travellers (over 10hours driving). We were a little dishevelled and no judgement was taking, only the warmth of a welcome, the most comfy bed, room with aircon and a much needed sleep. The bed was so heavenly we forgot to wake up for breakfast lol. Parking was only 13euros overnight in a barrier carpark. We could have used the spa facilities but we were just so tired so we will for sure return. Even just for the receptionist & comfy bed lol. Bad: Not a complaint but the bathroom a little small, my husband has a problem with his leg and struggled to get into the bath for the shower but he did it.
Source: Booking.com

Viktor (Solo traveller)
25 Jul. 2023
5
Good: All went well. I just arrived to sleep. Bad: Everything was okay. I didnt have breakfast.
Source: Booking.com

Frederikke Kragh (Solo traveller)
23 Jul. 2023
4.5
Good: All of it! Very good value for money. Bad: Could have done without the carpets, they were a bit smelly. The showerhead pointed towards the wall. A bit strange but fine :)
Source: Booking.com

Martin (Solo traveller)
22 Jul. 2023
5
Hotel was just right for our needs. Good location, friendly staff and the pool and health spa provided a welcome break from our sightseeing. First class!
Source: Hotels.com

Florentina (Solo traveller)
19 Jul. 2023
5
Good: The spa facilities, comfortable rooms, good breakfast and dinner Bad: I would appreciate if the hotel will find a better way to manage the usage of the parking. It is not very pleasant for the guests to have to wait in line at the reception to validate the parking tickets everytime they want to go out with car during the stay at the hotel
Source: Booking.com

V (Family with younger children)
18 Jul. 2023
5
Great experience
Source: Expedia

Ljuba12 (Solo traveller)
17 Jul. 2023
5
Good: Loved everything about the hotel. Perfect bed and a clean room. They have beautiful thermal baths and a swimming pool. And also parking for a reasonable fee Bad: There's nothing I didn't like.
Source: Booking.com

Calin (Solo traveller)
17 Jul. 2023
5
Good: The openness of the personnel. Very helpful! Bad: -
Source: Booking.com

Barnabas (Solo traveller)
14 Jul. 2023
5
Good: Perfect location and really good breakfast
Source: Booking.com

Arun Jacob (Solo traveller)
13 Jul. 2023
5
Good: The breakfast and the service Bad: The spa was closed on weekend
Source: Booking.com

Sommerregen (Solo traveller)
13 Jul. 2023
4.5
Good: Big whirlpool (automatic pauses and starts) Bad: Just a little confusion at check-in. The lady was very nice, but asked for my payment method for the mini-bar - which later on proofed to be nonexistent "due to corona situation". Then, the light for breakfast room goes out at 10:00, which wasn't common practice to me, but we were allowed to take the unfinished sandwich withus, that makes it alright again.
Source: Booking.com

Borkovec (Solo traveller)
11 Jul. 2023
4.5
Good: great breakfast
Source: Booking.com

Rachad Katkhda (Solo traveller)
10 Jul. 2023
5
Good: The danube view is fantastic, the room is very big, and the gym&spa are very nice. The food at the breakfast is very tasty. Bad: The location is a bit far from Budapest main touristic attractions. However, the hotel area is quiet and perfect for relaxing.
Source: Booking.com

xiao (Solo traveller)
08 Jul. 2023
5
Good: Perfect location with river view, clean room, good swimming pool and sauna, friendly and helpful staff Bad: There is nothing to complain
Source: Booking.com

Gabriel (Solo traveller)
06 Jul. 2023
4.5
Good: The breakfast was great, met all our expectations. The room was nice and comfortable and very clean. The staff was nice and polite. The spa is ideal for relax also with kids, its included in the price from 7 am to 10 pm anytime. The location of the hotel is also great-just a 8 min short walk from the Metro station, but far enough to not see the omnipresent tourist crowds. The view on the Danube, Margarethe island and Buda villas was in nice contrast with the metropolitan rush. Bad: The bathroom was a bit outdated and small. The spa was crowded in the morning with elderly locals, was not able to swim, but that can happen anywhere (it was nice to see the elderly taking care of their bodies and exercise to be able to walk and function in everyday life). The spa shower had some mould in corners..
Source: Booking.com

Catherine (Solo traveller)
06 Jul. 2023
5
Good: The service from the staff . Very hospitable and professional. Very clean . Good ambience Bad: To be honest , no complaints .
Source: Booking.com

Timea (Solo traveller)
04 Jul. 2023
5
Good: really nice and wide variety of breakfast options. the room was clean and comfortable. the spa was big and calming. only the steaming room door wasn't closing properly. Bad: everything was fine
Source: Booking.com

Abdulrahman (Solo traveller)
03 Jul. 2023
5
Good: Nice view on the Margaret island in Danube Nice bar Nice staff
Source: Booking.com

J. (Solo traveller)
02 Jul. 2023
4.5
Good: Balcony with view over the Danube, really fantastic!
Source: Booking.com

Christine Van (Solo traveller)
02 Jul. 2023
5
Good: Spa Bad: We found a hair strand on our duvet.
Source: Booking.com

Miro13 (Solo traveller)
02 Jul. 2023
4.5
Good: Comfy beds, nice swimming pool with warm water, great breakfast Bad: Lady receptionist on check in: no flexibility, indiference, no smile. The guys at check out next day were nice and friendly.
Source: Booking.com

Maher (Solo traveller)
29 Jun. 2023
4.5
Good: wonderful Bad: people
Source: Booking.com

Jason (Solo traveller)
28 Jun. 2023
5
Good: Very clean and tidy lovely friendly staff very attentive Great breakfast and pool area was amazing Bad: Only a really silly thing  but the TV only has news and sport on it
Source: Booking.com

Indira Constant (Solo traveller)
24 Jun. 2023
5
I enjoyed my stay at this beautiful hotel.
Source: Google

DJAMINA (Solo traveller)
23 Jun. 2023
5
Good: I like everything about the Hotel. It was a wonderful experience. Bad: Nothing to mention.
Source: Booking.com

SOTIRIS GKOULES (Solo traveller)
22 Jun. 2023
5
Very nice place.
Source: Google

Maqbool (Solo traveller)
21 Jun. 2023
4.5
Good: Breakfast Bad: Nothing
Source: Booking.com

alextrif (Solo traveller)
13 Jun. 2023
4.5
Good: Good location,amazing view to the Danube river,,good services,bar & pool excelent. Bad: The bathroom was quite old,needs renovation.
Source: Booking.com

Seraphim (Solo traveller)
11 Jun. 2023
5
Good: it is very beautiful & extremely clean. has all the facilities you will ever need
Source: Booking.com

Iurie (Solo traveller)
09 Jun. 2023
5
Good: Swimming pool. it is short :) 15 meters long and it is complicated to estimate it from photos)) but nevertheless that is a good bonus to gym
Source: Booking.com

Sergiy (Family with younger children)
06 Jun. 2023
5
Excellent hotel
Source: Expedia

Moha (Solo traveller)
06 Jun. 2023
5
Good: the space, garden, the parking, the location, the two-floor gym, and staff Bad: the spa could improve by a lot!
Source: Booking.com

Razvan (Solo traveller)
06 Jun. 2023
4.5
Good: The food was great, room is excellent the spa is good Bad: -
Source: Booking.com

CristinaBasa (Solo traveller)
05 Jun. 2023
5
Good: The bed is very very confortable. Nice view, everything good and clean Bad: Parking is 12 euros/day… This is a bit expensive
Source: Booking.com

Carol (Couple)
02 Jun. 2023
5
The suite was spacious with superb views over the river
Source: Expedia

Musoke (Solo traveller)
02 Jun. 2023
4.5
Good: Did not have time for any of those... Bad: Nothing
Source: Booking.com

Ngoc Tram (Solo traveller)
02 Jun. 2023
5
Good: The pool is heated, like a thermal bath. Normally hotels have cold water pools that my children can’t swim in, but this one was super warm. The beds are huge and we didn’t really need a triple room for us (2+2). Totally recommend this hotel in Budapest!
Source: Booking.com

Davidmacr (Solo traveller)
01 Jun. 2023
4.5
Good: The hotel was nice, room was clean and wellness center is really nice and big. Breakfast is a great option with a lot of variety. Pools are clean and with great temperature for a relax evening. Bad: We ate one night in the hotel and while the service was ok, food took ages to be served.
Source: Booking.com

Jesper (Solo traveller)
01 Jun. 2023
4.5
Good: Very friendly and well organized Hotel. Room with spectacular Danube view and all amenities.
Source: Booking.com

Zsuzsa (Solo traveller)
30 May. 2023
5
Good: Everything was excellent. Bad: I have nothing bad to say.
Source: Booking.com

Daniel (Solo traveller)
29 May. 2023
4.5
Good: Overall, our experience with the hotel was highly favorable. Nestled in a charming locale, it boasts a prime location just opposite an island on Danube with a magnificent view from hotel windows The hotel also good in terms of its proximity to public transportation. A bus operates directly from the hotel, and a metro line is conveniently within walking distance. While it's true that the hotel is somewhat removed from the city center, it remains remarkably easy to reach thanks to these transport links. Upon our late-night arrival, we discovered that our room's air conditioner was not functioning. Despite the late hour, the hotel staff addressed the issue promptly and professionally. They sent technicians to verify that the air conditioner was indeed faulty, and when it couldn't be fixed, they kindly offered to move us to another room. During our departure day, we had to leave early, and hotel staff prepared and packaged our breakfast ahead, which was a gesture we greatly appreciated. Bad: -
Source: Booking.com

Spasoje (Solo traveller)
29 May. 2023
4.5
Good: Pool Bad: WiFi was very slow
Source: Booking.com

Tracey Kirk (Solo traveller)
27 May. 2023
5
Good: The location was excellent and as we arrived early and left late we were fully assisted with leaving our luggage and using the hotel facilities. The view from our balcony was beautiful.
Source: Booking.com

William (Solo traveller)
22 May. 2023
5
Enjoyed walking down the Danube and being out of the hustle and bustle.
Source: Hotels.com

Serap (Solo traveller)
22 May. 2023
5
Good: spa is wonderfull
Source: Booking.com

Damir (Solo traveller)
22 May. 2023
4.5
Good: Very clean, excellent room temperature, secure car park at an acceptable price, good location-not far from centre but far enough away from the hustle&bustle. Bad: No menu card in the room or information booklet - I called room service at 22:10 asking for room service (pre-booking info said room service available) only to be told that the kitchen is closed.
Source: Booking.com

Adelina Monica (Solo traveller)
21 May. 2023
5
Good: It is exactly how it is described. The rooms were big and clean. The staff was lovely
Source: Booking.com

Ana (Solo traveller)
21 May. 2023
5
Good: Staff was really helpful, I had a really great stay
Source: Booking.com

Kalkidan Amare Desta (Solo traveller)
20 May. 2023
5
Good: Everything. Friendly staff, clean, good breakfast Bad: Gym opens at 7!
Source: Booking.com

Maja (Solo traveller)
20 May. 2023
5
Good: comfortable, big, full gym and spa facilities, good restaurant, variety for the breakfast, comfy beds and pillows
Source: Booking.com

Ylva Hultman (Solo traveller)
17 May. 2023
5
A lovely hotel close to the river, excellent location and tasteful breakfast!
Source: Google

Balaban (Solo traveller)
14 May. 2023
5
Good: Good location. Bad: .
Source: Booking.com

Olesya (Solo traveller)
11 May. 2023
5
Good: Close to bus station, nice view on the river, beautiful surroundings. The stuff in the hotel very friendly and accommodating. Loved thermal pools in the spa Bad: Everything was great
Source: Booking.com

Kayla (Solo traveller)
11 May. 2023
5
Good: The staff was so friendly and helpful! The hotel was overall a wonderful stay.
Source: Booking.com

Aleksandra (Solo traveller)
10 May. 2023
5
Good: Heated pools, good breakfast,exellent wiew from the room, 10min walking distance from metro.
Source: Booking.com

JPCGomes (Solo traveller)
10 May. 2023
5
Good: -Spa, amazing indoor swimming pools (4 with different temperatures). -Bar, good food and the sympathy of employees (all of them). - Receptionists and housekeeping, everything was perfect.
Source: Booking.com

Rachael Beaton (Solo traveller)
08 May. 2023
5
Great spot for a conference. The hotel provided most of what was needed and was only a few steps from the river. The view was nice and relaxing. The food was ample an fantastic.
Source: Google

Ali (Solo traveller)
08 May. 2023
4.5
Good: The room was clean and the view is amazing. The breakfast was good including a variety of food options. Unfortunately, I didn't have time to use the spa. Bad: Nothing, in general all was good.
Source: Booking.com

Adelin Vargas (Solo traveller)
08 May. 2023
5
Good: The room was clean , we had available bathrobes for the indoor wellness area. The wellness area was clean and not full of people. The breakfast was ok. Location is ok, close to the Danube.
Source: Booking.com

D4M14N (Solo traveller)
07 May. 2023
4.5
Good: The breakfast was excellent 😊
Source: Booking.com

Pavel (Solo traveller)
07 May. 2023
4.5
Good: personal, comfortable beds, possibility to buy smth or have a drink, fast snacks or dishes at bistro in lounge zone. Bad: we got DBL that had a connectional door for the next room. that’s why it was uncomfortable because of noice. lets offer it only for families 2x DBL with this door connection. don’t make if for independent guests.
Source: Booking.com

Marko (Solo traveller)
05 May. 2023
4.5
Good: Good location, just by the river. Great ambient, quality personnel ready to help in any time. Good breakfast with a lot of choices, accompanied with coffee, tea and juices. Great closed pools with variations of water temperature, from big pool for swimming to small poll with hot water and bubbles. Bad: In time of reservation there was mistake on Booking, closed pools were separated in 4 categories (there is 4 pools), and for one it says that it is working until 23:00 every day, which was mistake that we learned hard way... If you pay 150e for room for night you can expect to get free parking space, not to pay extra for it, parking is open (not a garage), car is not secure from rain, leaves and flowers, birds.
Source: Booking.com

alp (Solo traveller)
05 May. 2023
5
Good: perfect breakfast, good location, by the river , big parking place , nice swimming pool Bad: parking should be free for hotel guests. They charge you 12 euro even you stay at the hotel
Source: Booking.com

Václav (Solo traveller)
04 May. 2023
4.5
Bad: Issues with TV. The screen froze very often and it was necessary to restart it.
Source: Booking.com

Danubius Hotel Helia
Dear Guest, I would like to say thank you for taking the time and effort in order to give this rating and detailed review on our splendid Danubius Hotel Helia. I am more than happy to see that you were mostly content with us and with what we are able to offer, as I can see it from your rating. At the same time, let me say sorry because of the TV’s issues. Our doors are always open for you. Best regards, Mányi-Szabó Erzsébet Front Office Manager


Tamela (Couple)
02 May. 2023
5
The location was good. Nice amenities
Source: Expedia

Tamas (Solo traveller)
02 May. 2023
5
professional friendly staff inclusing front desk and waiters. professionals all the way. thank you
Source: Expedia

ALEXANDRU (Solo traveller)
01 May. 2023
5
Good: awesome Bad: nothing
Source: Booking.com

Corina Larisa (Solo traveller)
01 May. 2023
4.5
Good: The breakfast was very diversified. The room was large and clean . The spa was very nice. It was a good experience.
Source: Booking.com

Iva (Solo traveller)
27 Apr. 2023
5
Good: Breakfast was really great, with lots of choice. The view from the hotel room was absolutely amazing. Parking place. Bad: Hungarian food is too salty for our taste :)
Source: Booking.com

Mihaela (Solo traveller)
20 Apr. 2023
5
Good: all Bad: nothing
Source: Booking.com

Lucia (Solo traveller)
20 Apr. 2023
4.5
Good: Nice clean rooms with bath, close to city center (like 20 mimutes by walk) Solid wifi, smart tv and coffe set available. Pool accesible whole day included in price. There are three pools, two of them are 38 -35 degrees warm, one with whirlpool part. Almost no kids around, so it was very relaxing stay for us. Pools are big enough and they was not covered with ppl. Great breakfasts. There is no minibar in room, but grocery shop is stright behind hotel. Staff at breakfasts and reception was very nice and helpful. Bad: Lobby bar is not very comfortable, staff was not friendly there and drinks and food is not worth the price. Bar in wellness area is closed. We use to have at least coffee or some nice lemonade while we stay whole day at the pool and there is no possibility at least bring something from lobby bar. Not very nice view. We got back room even those with view at Danube river are promoted. Anyway still it was very nice stay.
Source: Booking.com

Dragoslav (Solo traveller)
19 Apr. 2023
5
Good: The hotel is excellent. Clean, spacious. The spa is open until 10 pm. Good parking in front of the hotel. Close to the Danube river and Margit Island. We will definitely come again. For every recommendation. Bad: All was fine. I have no objections.
Source: Booking.com

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Renewing for you!

Renewing for your comfort

We're delighted to share that Danubius Hotel Helia's renovation is moving into its next phase, commencing in November 2023. During this stage, we'll be giving a modern makeover to the rooms on the 4th, 5th, and 6th floors of the south wing. These updates align with today's standards and reflect the style of our lobby and conference floor.

We anticipate that the renovation will continue until the end of March 2024. While we work on enhancing our facilities, rest assured that our experienced and skilled team will ensure your comfort is a top priority. All of the hotel's services will remain accessible throughout the renovation period.

We do understand that there may be some daytime noise due to the renovation, and we apologize in advance for any inconvenience caused.

Your understanding is greatly appreciated as we work to improve your experience at Danubius Hotel Helia.