Reviews of Danubius Hotel Helia's guests

Good: A good, beautiful room after a new renovation. View of the Danube. Dinner and breakfast buffet with a wide and varied selection of dishes. Bad: On Sunday morning, before breakfast, we wanted to go to the pool, but it turned out that the spa center was closed for pool cleaning. It felt a bit strange on a weekend, especially with a large number of guests staying at the hotel.

Good: Great hotel. Excellent breakfast!

Good: We had lifestyle suite with river view and some training equipment. The room was spacious, hotel staff friendly and dinners delicious. Bad: Breakfast was ok but not perfect

Good: The spa,the camera and the view Bad: The spa was a bit too old

Oh my gosh!! I think this is the best hotel in east Europe! A super nice view,a nice spa(a little old fashion),a healthy breakfast and the hotel camera was clean and nice. I recommend it from 1000000000

Good: Lovely hotel and the spa was really good, friendly and helpful staff, great breakfast Bad: Room cleaning was poor, gym is bit old and dated woth machines not working

Good: The location and the personnel’s professional behavior Bad: The dinner food, not so good

Good: Beautiful and comfy room with a lovely view of the Danube

All was good

Good: Location and loved the pool Bad: Nothing

Good: We enjoyed our weekend with family. Clean and very comfortable rooms. Bad: Wellness outdated, would need some reconstruction of saunas and relax area.

Good: Great hotel, friendly staff. Easy to get to central Budapest using public transport

Good: When I'm going at work to Budapest, I always stay in this hotel. Very comfortable and clean rooms, very nice view to the river,. Perfect breakfast in morning and in everning, you can order your dinner in hotel, if you don't want to go and find any restaurant in the street. Very good spa zone, swimming pool, sauna, also fitness. Personal is very good and polite, thanks to them for all care about guests of hotel. I will back here againe.

Good: It is close to the famous places, lots of restaurants, pubs, shops nearby. The transportation is very comfortable, buses, trams, shuttles, trains nearby. Our room was not big, but enough with child too. Playgrounds are near. Without buggy it was still very comfortable to sightsee. Nice pools and spa facilities, the food was fabulous Bad: On the window there was not any safety lock to lock it from children. But otherwise everything was perfect

Good: We loved the view of the Danube and Margaret Island, and the location was perfect for getting around. The rooms were very clean, and the housekeeping team as well as the restaurant staff were genuinely lovely. Breakfast was a highlight with an amazing variety and plenty of choice. Bad: We paid extra for the buffet dinner but for €30 per person it was a huge let-down with very little variety. We were told we’d receive a breakfast pack because we were leaving early, but it never happened. Check-out was frustrating as there was no one at reception and we had to wait and call out to find someone, which was stressful with a flight to catch—there also seemed to be poor communication between day and night staff.

Good: The hotel is in a good location, well connected by public transport, has a car park, swimming pools with different water temperatures, fantastic breakfast, delicious food, friendly staff Bad: The only thing that maybe bothered me a bit were the uncomfortable pillows (too soft) and if the beds themselves were fantastic. The rooms are maybe a bit small if you are staying with a child in the room and when they add one folding bed then it becomes a bit tight, but that's a small thing

Good: Really kind and helpful receptionist. Additionally the breakfast service was excellent. Pool and sport center was also really good. Bad: Bar and Sauna also closed early. Tea and coffee in the room was really poor.

Good: The staff was very professional, the food was amaizing, we enjoyed the spa. Good location, clean, there are shops in the vicinity. A perfect city break. Bad: Nothing to mention.

Very nice hotel. Lovely spa, jacuzzi and swimming pool. Tasty food at hotel restaurant.

Good: We have been staying at this hotel for many years: the best breakfasts, comfortable beds and excellent spa

Good: Everything was nice - room, breakfast and especially Spa center. Bad: Everything was fine.

Good: Breakfast is very good and the spa area is very nice also 😁 Bad: Too noisy after 10 PM

Good: Property was very clean and good choice of breakfast in the morning. Bad: 2 of the nights out of 3 we had problems with the water temperature. The shower was cold, couldn’t have a proper shower. When we called the reception they sent the maintenace guy who was unable to fix it.

Good: Everything was perfect, really nice room, the gym and spa were great and the food is really nice Bad: -

Good: Location ,the staff, the pool area. Bad: Water bought at the was 2100 Ft. That's around 6 euro.

Good: Clean, pleasent and nice location Bad: No comment

Good: It is everything as in the pictures. The breacfast was everything you ever wanted, and the beds were very confortable - I slept almost as good as at home. Staff was also very nice.

Good: it was clean, the cleaning lady was the friendliest staff member. Bad: Receptionists were a bit rude.

Good: Everything was perfect

Good: The cleanliness, the staff was amazing, very helpful and always smiling Bad: The shower was broken, i told the front desk and they ask the maintenance to change it. The other thing was the elevators, 1 or 2 where always broken and we had to wait very much to come the ine that was working. We only used it when we had our luggage, other times we used the stairs.

Good: Great staff. Great facilities Bad: Breakfast wasn't that great

Good: The reception staff were very kind in all my dealings with them; for the most part a fairly quiet hotel despite it being fairly busy; the buffet spread in the morning was always good and there was some variety if you looked for it everyday somewhere along with the daily staples; the swimming pools and sauna were great; bus stops nearby; supermarket and drug store within walking distance; steps from the Danube river; quiet neighborhood Bad: It was unfortunate that we couldn't check in early. I knew that this was going to be a possibility, but based on the length of the stay and other variables, I thought the hotel might try to accommodate. Alas they could not. So after a long trip it was a bit of a shaky start, but once in the hotel room it was all good. The elevators are mostly small and slow so try to avoid rush hour.

Good: The cleaning comditions were absolutely top notch. Bad: -

Good: The location, and the view. Bad: Parking fee.

Good: Victoria was very pleasant while she checked me in and gave me an excellent recommendation on a restaurant within walking distance. The hotel overlooks the Danube and has lovely walking trails nearby. As for the breakfast, it was simply the best! This hotel does not spare any expense on providing every option you could think of and more! Bad: Twelve euros is a bit expensive for parking. Maybe it could be included in the price of the room.

Good: In short, better than expected. The Staff is as lovely as they come, the facilities, especially the spa and pool area is among the best included in the room package. Very big and comfortable bed, new bathroom fittings and tastefully refurbished rooms. There was no request too big or too small, the staff handled all beautifully, to guarantee an enjoyable stay. Do expect to be more crowded on the weekends, but during the week is the most relaxing Budapest can offer. Bad: The farm soup at the bistro was very tasty, but the chicken in the soup felt more like an old hen. :) Of course, this has nothing on the overall great experience!

Good: Everything was perfect! Great location. Staff very professional and nice. Breakfast and dinner very tasty.

Good: Location, staff, room view Bad: All was good

Good: We are here for second time and we will come again

Good: Very good breakfast, nice room and perfect spa zone. Also very nice staff.

A very pleasant stay at Danubius Hotel Helia in Budapest. The hotel is clean, comfortable, and well located along the Danube, with easy access to the city center. The rooms are spacious, the breakfast is varied and tasty, and the wellness area with pools and spa is a great bonus. Friendly staff and a relaxing atmosphere make it a great choice for both leisure and business trips.

Good: Swimming pool and room! Bad: Breakfast is bad! The juices they provide are bad! No fresh juice, and too few fruits and almost no cooked vegetables. Hot dishes are very few!

Good: The size, location and facilities.

Good: Great view from the room, very clean and warm, amazing breakfast. Bad: The waiting time for the lift as one or two of them were broken. We had some issues opening the room door 446, even asked stuff to help.

Good: Good location, friendly staff, tasty food Bad: None

Room is new and clean. But breakfasts is so so. There is no fresh juice, and no hot vegetables. This hotel has the good swimming pool and sauna! In short word, it is a very nice hotel here!

Good: Food was nice, staff were friendly, and the pools were warm, a point of relaxation after a full day of activities. We went to the gym, and even though the equipment isn't new, it isn't a problem, as you can do a full session there without a problem. The only thing we didn't like is that the saunas are within the changing room, so my girl and I couldn't use them together. Parking was really convenient, and it's cheaper than parking on the street. All in all we would gladly stay there again.

Danubius Hotel Helia
Dear Luka, We are grateful for your thoughtful feedback and delighted that you found our cuisine, staff, and wellness facilities to your satisfaction. It is wonderful to know that our gym and convenient parking contributed positively to your stay. We regret any inconvenience caused by the sauna arrangement, as our wellness area is designed with separate facilities for men and women to ensure privacy and comfort. Your comments are important to us, and we truly hope to welcome you back for another relaxing visit. Warm regards, Dóra Danubius Hotel Helia

Good: It was great that we could just walk to the ferry Bad: There was only the tv program that I could not use even netflix or at least one proper tv channel, thats only!

Danubius Hotel Helia
Dear Adrienn, We are grateful for your kind words regarding our location and are pleased that you found the proximity to the ferry convenient. We regret any inconvenience caused by the limited television options and appreciate your understanding. Your feedback is important to us, and we hope to welcome you again soon for another enjoyable stay. Best regards, Dóra Danubius Hotel Helia

Good: Everything Bad: Nothing

Danubius Hotel Helia
Dear Sakher, We are truly grateful for your kind words and delighted that you found every aspect of your stay perfect. It is always a pleasure to know our efforts contributed to your satisfaction. We look forward to welcoming you back for another wonderful experience. Warm regards, Dóra Danubius Hotel Helia

Good: Rooms are geat, breakfast very good, location is good too, hotel is by the river and 5ish minutes walking distance to bus or metro station that takes you to the city center. Bad: Pool/spa facilities are outdated and overcrowded, they are fine but could be better in order for this hotel to be 10/10.

Danubius Hotel Helia
Dear Vuk, We are grateful for your detailed feedback and pleased that you found our rooms, breakfast, and location to your satisfaction. Your appreciation of our riverside setting and convenient access to public transport is especially valued. We regret that our pool and spa facilities did not fully meet your expectations due to their condition and occupancy. We always strive to provide a relaxing environment and your observations are important to us. We hope to have the pleasure of welcoming you again soon for another enjoyable stay. Best regards, Dóra Danubius Hotel Helia

The Gym is fairly ok. Saunas are all right as well. I recommend both the relaxing and the thai massage. The only negative thing comes to my mind is the heated pools weren't very warm after 8pm. They felt like lukewarm.

Danubius Hotel Helia
Dear Máté Túróczi, We are grateful for your kind words regarding our gym, saunas, and massage services, and we truly value your recommendation. We would like to assure you that we always pay close attention to maintaining the proper temperature of our pools, and we regret any discomfort you may have experienced in this regard. We hope to welcome you back soon for another pleasant visit. Best regards, Tímea B. Danubius Hotel Helia

Good: The staff was great, everyone was very welcoming and fluent in English. Towels were changed regularly and so was cleaning of rooms. We enjoyed the wellness center. The breakfast variety was rich and everything was excellent.

Super!

Good: The cleaning comditions were absolutely top notch. Bad: -

Good: Great view from the room, very clean and warm, amazing breakfast. Bad: The waiting time for the lift as one or two of them were broken. We had some issues opening the room door 446, even asked stuff to help.

Good: Food was nice, staff were friendly, and the pools were warm, a point of relaxation after a full day of activities. We went to the gym, and even though the equipment isn't new, it isn't a problem, as you can do a full session there without a problem. The only thing we didn't like is that the saunas are within the changing room, so my girl and I couldn't use them together. Parking was really convenient, and it's cheaper than parking on the street. All in all we would gladly stay there again.

Good: The location, and the view. Bad: Parking fee.

Good: The reception staff were very kind in all my dealings with them; for the most part a fairly quiet hotel despite it being fairly busy; the buffet spread in the morning was always good and there was some variety if you looked for it everyday somewhere along with the daily staples; the swimming pools and sauna were great; bus stops nearby; supermarket and drug store within walking distance; steps from the Danube river; quiet neighborhood Bad: It was unfortunate that we couldn't check in early. I knew that this was going to be a possibility, but based on the length of the stay and other variables, I thought the hotel might try to accommodate. Alas they could not. So after a long trip it was a bit of a shaky start, but once in the hotel room it was all good. The elevators are mostly small and slow so try to avoid rush hour.

Good: Everything Bad: Nothing

Good: Victoria was very pleasant while she checked me in and gave me an excellent recommendation on a restaurant within walking distance. The hotel overlooks the Danube and has lovely walking trails nearby. As for the breakfast, it was simply the best! This hotel does not spare any expense on providing every option you could think of and more! Bad: Twelve euros is a bit expensive for parking. Maybe it could be included in the price of the room.

Good: Swimming/spa facilities. Breakfast. Bad: Difficult to see YouTube on TV.

Good: The hotel is overall very good. Rooms are clean, main hall new and fresh and the hot spa inside (38-36-32 degrees) are just amazing. Bad: I just did not like that on my floor it was too noisy, maybe because I was near the lift but I could hear literally everything also the sounds from the room next to us. In addition a group of teenagers stood in front of my door and yelled for 10 mins

Good: Very helpful staff, very clean room and comfortable beds and very rich breakfast Bad: The pools weren’t that much warm

Good: The spa/variety of food served at breakfast/friendly staff/scenic views Bad: Nothing

Good: Clean, nice pool, nice breakfast. Club sandwich is really good. Bad: They have a sign to try to protect the environment but they don’t respect that with the towels. A bit expensive considering location but it’s worth it.

Good: The staff Bad: It is a little bit far to the centre

Right by the Danube, this place features a minimalist European style with just the right pops of color. No clutter, just pure comfort! Plus, the breakfast was exquisite and hearty.

Good: First of all a big thanks for beeing the host of myself and my group of friends invited for my 50th anniversary! The hotel met all my expectations and standards of a high class hotel. Bad: Nothing

Good: The staff from the reception were very kind and helfull, at the venue were we had dinner everything was perfect and stilish. Food was really tasty and a large choice. Spa is very well located and organized. Bad: Simply I could not find bad things and I m a critique person.

Good: Staff were friendly & knowledgeable Bad: Outdated sauna/steam room - no lights in the steam room, felt a little unsafe by myself, separate for genders

A decent large hotel. Pros: we had an excellent view of the Danube (we specifically chose this option when booking), the breakfast was tasty, there are several pools including one with thermal water, several saunas, and a very good gym. Cons: our room was quite dirty and we had to ask for it to be cleaned additionally. There was a locked door to the neighboring room, which made the first night quite noisy — we could hear people next door. On other days, the neighboring room was either empty or the guests were quiet, so in the end, it was fine. The location is fairly far from the city center, requiring a bus ride. Overall, I rate this hotel positively.

Good: View from room Bad: Didn't have a bathtub

Good: It is a nice hotel It doesn't matter if it is just for one night or a longer stay in Budapest. The wellness is of course a big bonus after a tiring day of work/touring in the city. Bad: I wouldn't say it's a problem yet but I used to stay in the hotel about 10 years ago and the facilities now are the say. It is getting a bit dated.

Good: Overall amazing hotel - great rooms, cleaning, spa and restaurant, location. Great value for money Bad: We’ve been here during Christmas and spa had short working hours which is fine, but they didn’t let us know that in advance which might be a recommendation for improvement

Good: The hotel,staff,food,cleaness, location ,rooms ,facilities. All great Bad: Nothing

Good: Hotel staffs are all approachable. Bad: Cleanliness is not great. Only 9/10 . Especially the drinking mugs & glasses. But overall we"ve enjoy staying even for a night.

Everything about it is amazing, second time staying here. Perfect location, great pool and spa facilities (highly recommend getting a hydrating massage from Szinti. She is a gem, very bubbly and sweet lady). Definitely will get a good night's sleep here. Also, good variety for breakfast. It's the only place me and my partner stay when we come to Budapest. Thank you! 😊

Good: Friendly staff, really good breakfast and nice spa facilities.

Good: Our favorite hotel in Budapest. Has great spa facilities, rooms are very comfortable, excellent breakfast and a parking lot. Not much more we can ask for which is why we keep coming back. Bad: Nothing not to like.

Good: Our room was perfect, except that the window was not tight enough, so we could feel outside air and hear noise. However, this is something I reported to the staff, and they were very thankful that I informed them about it. Bad: Nothing at all.

Good: Hotel is near the river, and 15 min by feet to center, near the hotel is shops and restorants, but you can eat very good in hotel, there is breakfast and dinner, very clean rooms, spa center is perfect. Very polite personal, thanks a lot for my good rest in hotel.

Breakfast excellent, staff nice and friendly - especially Peter - the receptionist, so kind, friendly and helpful. The only disadvantage is the temperature in the rooms. We were in January, pretty freezing outside ( -7) and the rooms were not warm enough.

Good: The hotel is in a beautiful location by the Danube, the room was overlooking the river, the breakfast was buffet so you had a choice of what you wanted. I was at the conference and it was very professionally organised. You are in the city quickly, but you can take a taxi, it is very cheap.

We’ve had a lovely time here. Despite our midnight check-in, Szabi, from the reception, has welcomed us warmly. Very kind staff, clean and newly renovated rooms. Great breakfast, with gluten free and vegetarian options.

Good: Very grateful 🙏 Bad: Nothing

The location is good and the staff is helpful and the breakfast is good

Good: I like the room the restaurant and spa.the pool is very nice.is very close in Stratford and the breakfast is very nice 💯

Good: Very nice staff Bad: N/A

Good: Amazing view from the room, nice food at the bar, very clean all over, nice breakfast, comfortable bed, quiet hotel. Bad: Service charge at the bar, drinks are not cheap, no slippers in the room, even after asking a few times (got them on the very last day)

This hotel is a gem, a very nice and relaxing place to stay during vacations in Budapest. The location is very close to the center, the breakfast was very rich it had everything you can imagine, the rooms big with nice bed and perfect bathroom with shower. The experience continues with the pools where you can relax. I highly recommend this hotel and I will visit it for sure when I will go to Budapest again.

Good: Staff was friendly and helpful. Pool is enough and very good for families with small children. Hotel is about 20 minutes walking distance to city center. Bad: Dinner buffet is expensive. If the hotel increases main meal options, then it can be worth.

Good: The spa very good the room super and comfortable the breakfast is very good and nice and the hotel is very close in metro to go the centrer

Good: I stay in this hotel few times, and I like it a lot. Rooms are always clean, good breakfast was including in price. We have a beautiful view on river from our room. Also in price was included fitness and spa. Personal of hotel is very polite and always ready to help. I will back here againe.

Good: Spa is excellent. Bad: The room we have stayed for two bookings in same room the bed sheets where not replaced.The room had a lot of dust deposit on furniture,tv,flooring.

Good: Nice and large breakfast 🍳!!

Good: Beautiful view of the Danube River from our room, excellent breakfast, a very nice spa, and a great neighborhood full of restaurants and bars, just a 20‑minute walk from the Parliament and only a 5‑minute walk from the metro station. Bad: Everything was great!

Good: Facilities were excellent Bad: Maybe the menus could be better especially Dinner Breakfast was very good

Good: Nice location and helpful staff. I will stay again.

Good: Friendly staff, breakfast, efficacy, gym and ypa facilities, overal look od hotel, excellent comfy beds Bad: There were visitors during our stay that went to pool in their dirty boots and sneakers and the security didnt pay attention. Pool area should be clean and sanitized and no outdoor shoes should ne allowed at any occasion

Good: The breakfast is fabulous. The spa is relaxing and quite good. Bad: The hotel outside is quite badly maintained, but the inside is good. However, they keep many people waiting for the early check-in until and even past the 15:00. They could have given some rooms when available, but they were allowed only after that time. The worst thing is they also gave the same room for another guest so I got those guests at my room while I was sleeping which was quite unfortunate after my long trip without sleeping. It was a mistake of course, but it really destroyed my sleep schedule.